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Summary of reviewsIbis Budget Paris Porte de la Chapelle - Aréna is a budget-friendly hotel that offers essential amenities for a comfortable stay. It features clean rooms with reliable hygiene supplies, modern furnishings and daily cleaning service. Guests frequently commend the comfortable, supportive beds and cozy layout, although room size is often mentioned as a constraint, particularly for larger groups or families. The hotel’s soundproofing adds to a peaceful environment despite external construction noise and proximity to busy streets.
The hotel's location is advantageous in terms of accessibility to public transportation, including metro lines, buses and trams, making it easy to reach central Paris in 30-45 minutes. Visitors also find it convenient for events at the Stade de France and nearby recording studios. However, the neighborhood itself is undergoing significant construction and is described as unsafe and unattractive, especially after dusk with concerns about homeless individuals and drug users. It's advisable to use taxis or rideshare services, particularly at night.
When it comes to dining, the hotel provides a sufficient continental breakfast with staples like bread, croissants and coffee, which many guests find good value for the price. The availability of various options, including cereals, pastries and hot beverages, is praised, although some guests desire more variety and savory items. There is no in-house restaurant and nearby dining options are limited, but basic provisions like pizza, burgers and salads are available at the bar or reception area. The breakfast attendants are generally friendly and accommodating, contributing to a pleasant dining experience each morning.
Cleanliness is generally highlighted positively with frequent comments about clean rooms, fresh towels and diligent housekeeping. However, some inconsistencies are noted, such as dusty corridors, dirty carpets and occasional maintenance issues like clogged sinks or broken fixtures. The hotel is described as modern and clean, offering great value for money, though some guests report lapses in cleanliness, particularly in hallways and common areas.
The staff receives mixed reviews with many guests appreciating their friendliness, professionalism and helpfulness. Positive remarks often highlight the polite and efficient reception staff with certain employees going above and beyond to ensure a pleasant stay. However, significant criticisms also exist regarding unfriendly and unapproachable behavior from some staff members, pointing out errors bluntly and language barriers. The night and morning managers are often described as particularly helpful.
Free Wi-Fi is available throughout the property, but it garners mixed reviews. When functioning, the Wi-Fi is noted as having good signal strength and speed. However, many guests report inconsistencies, weak signals in certain areas and general slowness, adding to frustrations due to lack of internet connectivity on room TVs.
For those with vehicles, the underground parking garage is seen as convenient and secure with a reasonable daily rate by Parisian standards. However, parking spaces are described as tight for larger vehicles and maneuverability can be tricky. Clarity around parking charges seems to be lacking, causing occasional confusion over fees.
While the hotel offers family-friendly rooms with bunk beds and ample space, the neighborhood's safety concerns make it less ideal for families with young children. Reviews suggest using taxis or rideshare services to navigate the area safely.
Overall, Ibis Budget Paris Porte de la Chapelle - Aréna makes for a viable budget option, especially for those who prioritize accessibility to public transport and affordability. Improvements in cleanliness consistency, staff interaction and Wi-Fi reliability could significantly enhance the guest experience. Show more
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Categories
Cheap Hotel
This hotel is close to the Stade de France, which makes it convenient for sports fans. It offers an affordable base for exploring the area.
Accessible Hotel
This hotel is mentioned as being wheelchair accessible.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Room Types
Standard Double Room with One Bunk BedThe double room offers air conditioning, soundproof walls, heating, a flat-screen TV, as well as city views. The unit has 2 beds.
Standard Double RoomThe double room offers air conditioning, soundproof walls, heating, a flat-screen TV, as well as city views. The unit has 1 bed.
Family Room with One Double and One Sofa BedThe air-conditioned suite provides a flat-screen TV, soundproof walls, a sofa, heating as well as city views. The unit offers 3 beds.
Standard Twin Room with One Bunk BedThe twin room offers air conditioning, soundproof walls, heating, a flat-screen TV, as well as city views. The unit offers 3 beds.
Guest Reviews
6.9
Rated
Location
The Ibis Budget Paris Porte de la Chapelle - Aréna is a budget-friendly hotel that offers the basics for a comfortable stay, such as clean rooms and reliable hygiene supplies and even a sufficient continental breakfast. It is well-located in terms of accessibility to public transportation—just a short walk to metro lines, buses and trams, which can get you to central Paris in about 30-45 minutes. Moreover, the hotel is conveniently situated for visiting the Stade de France and nearby recording studios.
However, the neighborhood of the hotel leaves much to be desired. The area is undergoing significant construction, which often impedes accessibility and navigation. Additionally, the surroundings are described as unsafe and unattractive, particularly after dusk with reports of considerable numbers of homeless individuals and occasional drug users. The streets are often dirty and the environment can feel intimidating, especially for solo travelers and families. It's advisable to use taxis or rideshare services, especially when returning late at night.
Overall, the hotel's strong points lie in its affordability and its proximity to public transport. However, travelers looking for a more family-friendly or scenic location close to Paris's main attractions might want to consider alternatives.
Breakfast
The breakfast experience at Ibis Budget Paris Porte de la Chapelle - Aréna generates mixed feelings among guests. Many guests describe the breakfast as basic yet tasty with staples like bread, croissants and coffee being highlighted frequently. Some mention that the breakfast, though simple, is good value for the price and adequate for starting the day. The availability of a variety of options, including cereals, fruit, pastries and hot beverages, receives praise, particularly when mentioning the crispy croissants and quality bread.
However, there are recurrent calls for improved variety with some guests noting the limited selection and the predominant offering of sugary options. Some guests feel that the breakfast is sufficient but think it could benefit from more savory items and fresh fruits. In a few instances, operational issues are cited, such as insufficient replenishment of food items and chaotic conditions, especially on busy days. Despite these concerns, many guests appreciate the hearty and delicious aspects of the meal, recognizing it as a suitable choice given the budget nature of the hotel. Overall, it seems the breakfast meets basic expectations but leaves room for enhancements in both variety and operational efficiency.
Dinner
Ibis Budget Paris porte de la Chapelle - Aréna is a good accommodation choice for couples, offering a welcoming atmosphere and friendly staff. Guests have appreciated the helpful receptionists, especially when needing assistance with dinner arrangements upon late arrival. While the hotel lacks an in-house restaurant and nearby dining options are scarce, there are some basic provisions available, such as pizza, burgers and salads, albeit only in the bar or reception area.
Breakfast at the hotel has received positive feedback with many guests noting it as a good start to the day and surpassing expectations. The breakfast attendants have been described as particularly friendly and accommodating, ensuring a pleasant dining experience each morning. Despite some limitations in the dinner service, the overall experience at the hotel remains positive due to the attentive staff and satisfactory breakfast offerings.
Rooms
Guest reviews of the Ibis Budget Paris Porte de la Chapelle - Aréna highlight a mix of experiences, particularly regarding room size and functionality. Positively, guests frequently mention that the rooms and bathrooms are clean, comfortable and meet their basic needs. Many appreciate the daily cleaning service and soundproofing, noting a peaceful environment despite external construction noise or proximity to busy streets.
The rooms, while small, are considered cozy, well-organized and equipped with essential amenities like comfortable beds and modern furnishings. Some guests found the compact layout efficient and suitable for short stays. The hotel’s proximity to the metro and the cleanliness maintained throughout the facility also received several commendations.
On the downside, many guests felt that the rooms were too small, especially for groups of three or more and lacked sufficient storage space. The absence of air conditioning led to stuffy and overly warm conditions with some rooms having windows that couldn't be opened for ventilation. There were occasional reports of maintenance issues such as clogged sinks or broken fixtures and a few guests noted that room cleaning quality could be inconsistent.
Overall, while the room size was frequently a point of concern, the cleanliness, modern decor and convenient location of this budget-conscious hotel left a generally positive impression on guests.
Beds
The bed experience at Ibis Budget Paris porte de la Chapelle - Aréna is generally described as comfortable with many guests noting that the beds are big, cozy and conducive to a good night’s sleep. Several reviews mention that mattresses are comfortable and supportive and the bed quality is good. Additionally, the bedding is frequently praised for being clean with fresh towels and bed linen provided daily.
However, not all feedback is positive. There are consistent issues reported with the sofa beds, including instances of them being dirty, creaky and uncomfortable. Some guests also found the bunk beds to be hard and unprepared. A few reviews mention worn-out or damaged mattresses, leading to discomfort, while the pillows were often described as uncomfortable or too plump. Another point of concern was the occasional inconvenience of having to make one's own bed and single beds being split, which some found difficult for sleeping.
Despite some mixed experiences, it appears that the comfort of the main beds stands out positively, making the stay enjoyable for many visitors.
Cleanliness
Nestled near the ring road, Ibis Budget Paris porte de la Chapelle - Aréna offers guests a budget-friendly stay with a mixed reputation for cleanliness. The majority of reviews highlight the hotel as clean and well-maintained with frequent comments about clean rooms, daily room service and fresh towels. The housekeeping staff is often described as nice and helpful, diligently providing clean linens and tidying up rooms every day.
Despite these positive notes, some guests experienced inconsistency in cleanliness, noting issues with dusty corridors, dirty carpets and occasional stains. Specific complaints include uncleaned hallways, clogged sinks and dirty mattresses. A few reviews mentioned an unpleasant smell and lack of proper cleaning in rooms and common areas.
In terms of comfort, the rooms were generally described as clean and cozy with comfortable beds. The hotel itself is perceived as clean and modern and many found it to have great value for money. There were, however, some negative remarks about cleanliness lapses, such as floors and bathrooms not being adequately cleaned.
Overall, while the Ibis Budget Paris porte de la Chapelle - Aréna receives commendation for its cleanliness and affordability, the inconsistency in housekeeping remains a point of concern. The friendly staff and clean facilities make it a viable option for budget travelers, but attention to detail in cleanliness could elevate guest satisfaction.
Staff
The guest reviews for Ibis Budget Paris Porte de la Chapelle - Aréna consistently reflect mixed experiences with the hotel staff. Many guests appreciated the friendliness, helpfulness and professionalism of the team, noting that they were kind, accommodating and attentive. Positive remarks specifically highlighted staff at the reception as being polite, efficient and welcoming with special mentions of some employees going above and beyond to ensure a pleasant stay.
However, there were also significant criticisms regarding staff interactions. Some guests encountered unfriendly, unapproachable and even rude behavior, particularly from specific members at the reception. Issues such as staff pointing out errors bluntly, experiencing slow service and encountering language barriers were cited. Reports of inattentiveness and a lack of courtesy also brought forth a contrast to the positive experiences.
Despite these inconsistencies, certain guests found solace in the night and morning managers, who were often helpful.
Overall, while many found the staff kind and supportive, experiences varied considerably, suggesting an uneven quality of service among the employees at the hotel.
Wi-Fi
The Wi-Fi at the Ibis Budget Paris porte de la Chapelle - Aréna has received mixed reviews from guests. On a positive note, the hotel offers free Wi-Fi and there is Internet access available throughout the property. Guests noted that, when functioning, Wi-Fi can have a good signal and occasionally works perfectly, providing a fast and accessible connection. However, several reviews indicate issues with the Wi-Fi, including periods where the connection did not work at all, inconsistencies in signal strength and it being generally slow. There were mentions of weak Wi-Fi signals in certain sections of the hotel and poor connection quality overall, which sometimes made it difficult to connect devices. The TV in the rooms also lacked internet connectivity, adding to the frustrations for some guests. While the hotel provides basic amenities and offers good value, improvements in Wi-Fi reliability and speed could enhance the overall guest experience.
Parking
When staying at Ibis Budget Paris Porte de la Chapelle, guests have noted mixed experiences with the hotel's parking facilities. On the positive side, the parking garage located directly beneath the hotel has been highlighted as very convenient, often making it easier for guests to transition from their vehicles to their rooms. The underground garage, closed and secure, provides peace of mind for those concerned about vehicle safety.
Affordability for Parisian standards is another plus with the daily rate typically set at 20 Euros for 24 hours. This rate is seen as reasonable by many, given the city's usual price levels.
However, several issues do arise. The parking spaces, while ample for some, have been described as too tight for larger sedans and maneuvering in the underground garage can be tricky. Clarity around parking charges also seems to be lacking, leading to instances where guests were charged unexpectedly high fees or paid twice. Moreover, the parking system itself has been described as complicated and not user-friendly, particularly within the ongoing construction in the vicinity.
Overall, while the provided parking is convenient and secure, potential visitors should be prepared for a somewhat high cost and ensure clarity on the specifics of the parking fees to avoid any confusion.
Family
The Ibis Budget Paris Porte de la Chapelle receives mixed reviews regarding its suitability for families traveling with children. On the positive side, many guests appreciate the family-friendly rooms, which are often described as comfortable and spacious enough to accommodate different family sizes. There are large rooms available for families of four or more and the design of the bunk beds seems to be well-liked by children.
However, several issues were noted that may impact family stays. Rooms meant for families occasionally have problems with preparation, such as sofa beds not opening properly and there are no children's channels available on TV. The general area surrounding the hotel is frequently described as unsafe and unpleasant, particularly for walking with young kids, making it not ideal for families. The hallways and gym are also not child-friendly.
Despite being an affordable option, many reviews suggest that the neighborhood's safety concerns detract from the hotel's family-friendly attributes. Families reported feeling unsafe and encountering problematic situations, which overshadow the otherwise comfortable accommodations and budget-friendly pricing. For those focused on budget and room comfort alone, this hotel might suffice, but for overall family satisfaction, other options may be preferred.
Accessible
Ibis Budget Paris Porte de la Chapelle - Aréna offers an accessible experience to guests, particularly those who value proximity to public transportation. The hotel's access is smooth despite the current construction and it benefits from its location near accessible bus stops and direct exit from the Périphérique, making it convenient for car travelers. The metro is also within reach, though it may not be the most straightforward route.
Inside, the hotel is equipped with accessible facilities, including parking and room amenities comparable to other rooms. Guests can easily access upper floors using a card-operated system and the presence of efficient staff adds to the overall sense of convenience and comfort.
However, there are notable concerns regarding the safety and practicality of the hotel's surroundings, especially when walking. Accessibility for disabled individuals, including those who are blind, is inadequate, which may require the hotel to make further improvements to truly meet diverse needs. Overall, while the hotel itself is accessible and easy to reach, some external factors and specific accessibility needs remain areas for enhancement.
Dog Friendly
The Ibis Budget Paris Porte de la Chapelle - Aréna presents a mixed bag when it comes to pet-friendliness. While several guests appreciated that the accommodations are dog-friendly and noted the convenience of being able to bring their pets along, others pointed out some limitations. Notably, dogs are not allowed at breakfast and there have been some comments about the hotel not being entirely accommodating for pets. Despite this, the area around the hotel is generally considered suitable for pets. However, prospective guests should be aware that there is no prominent mention of pet-friendly policies in other reviews, which might suggest varying experiences regarding pet accommodations.
No, Ibis Budget Paris porte de la Chapelle - Aréna doesn't have any pool.
No, a spa isn't available at Ibis Budget Paris porte de la Chapelle - Aréna.
Yes, Ibis Budget Paris porte de la Chapelle - Aréna welcomes dogs.
Yes, parking facilities are available at Ibis Budget Paris porte de la Chapelle - Aréna.
No, Ibis Budget Paris porte de la Chapelle - Aréna doesn't have a gym.