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Summary of reviewsMercure Tour Eiffel Grenelle excels in providing a comfortable and convenient stay for travelers, especially due to its exceptional location in Paris. With the Dupleix metro station just across the street and the Eiffel Tower a short 10 to 15-minute walk away, guests benefit from easy access to the city's main attractions. The neighborhood is vibrant yet calm, featuring various restaurants, cafes, shops and bakeries. For those traveling by car, the hotel offers secure underground parking, adding to the overall convenience despite some limitations with space.
The breakfast receives favorable reviews for its quality and taste, offering a variety of options including fresh bread, croissants, freshly squeezed orange juice and local cheeses. There are areas for improvement, such as increasing the variety and replenishing items towards the end of service. However, the overall consensus highlights the breakfast as a positive aspect of the stay.
Feedback on the rooms is mixed but leans towards the positive. Guests frequently praise the rooms for their cleanliness, comfort and modern decor. Many appreciate the comfortable beds and effective soundproofing. Some rooms offer picturesque views of the Eiffel Tower, enhancing the overall experience. However, there are occasional issues with room size, dated interiors and the maintenance of some amenities.
The hotel's cleanliness is generally well-regarded with daily cleaning routines and fresh towels contributing to a clean and modern atmosphere. There are occasional lapses in cleanliness, particularly in common areas and staircases, but these do not significantly detract from the overall positive sentiment.
Guests consistently commend the staff for their friendliness, helpfulness and professionalism. Multilingual capabilities, particularly at the reception, enhance the guest experience. Specific mentions of individual staff members highlight exceptional service. While there are occasional mentions of less welcoming interactions, the overarching sentiment is one of excellent service.
The free Wi-Fi is mostly reliable and praised for its speed, although some guests experience connectivity issues. The parking facility is appreciated for its security and convenience, though its compact size and cost are points of concern for some.
The beds are a standout feature, frequently described as very comfortable and contributing significantly to a restful stay. However, there were some inconsistencies with pillow comfort.
While some guests feel the hotel does not fully meet the expectations of a four-star rating, particularly in terms of room size and breakfast variety, the overall atmosphere, modern amenities and strategic location make it a popular choice.
For business travelers, Mercure Tour Eiffel Grenelle is highly recommended due to its proximity to business areas, robust business amenities and helpful staff. The hotel provides a business-friendly environment with essential amenities like air conditioning and multifunctional meeting rooms, ensuring a smooth and productive stay.
In summary, Mercure Tour Eiffel Grenelle offers a blend of comfort, convenience and quality, making it an excellent choice for both leisure and business travelers. Its prime location, friendly staff, comfortable rooms and reliable amenities contribute to a generally satisfying guest experience. Show more
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Categories
Luxury Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Classic Double RoomA minibar, tea and coffee making facilities and satellite TV are provided in this air-conditioned room. Free Wi-Fi is included.
Classic Twin RoomA minibar, tea and coffee making facilities and satellite TV are provided in this air-conditioned room. Free Wi-Fi is included.
Privilege Double RoomThis double room has a soundproofing, iPod dock and minibar.
Guest Reviews
8.3
Very Good
Location
The Mercure Tour Eiffel Grenelle stands out for its exceptional location in Paris, making it an ideal base for both sightseeing and transportation. Positioned directly across from the Dupleix metro station, guests benefit from seamless access to the entire city. The hotel’s prime location is complemented by proximity to the Eiffel Tower with many reviewers noting it as a pleasant 10 to 15-minute walk away.
Guests appreciate the vibrant neighborhood, which features a variety of restaurants, cafes, shops and bakeries. The area's charm is further enhanced by its calm and quiet atmosphere, providing a relaxing retreat after a day of exploration. For those arriving by car, the hotel offers convenient parking facilities. Overall, the Mercure Tour Eiffel Grenelle offers a combination of strategic location and accessibility that makes it an excellent choice for visitors to Paris.
Breakfast
The breakfast at Mercure Tour Eiffel Grenelle receives generally positive feedback from guests with numerous mentions of it being good, very good or even great. Many guests appreciate the delicious and plentiful options, particularly highlighting fresh bread, croissants, freshly squeezed orange juice and local cheeses. The breakfast is often described as varied and sufficient, providing enough choices to satisfy diverse tastes.
However, some guests feel that the breakfast could benefit from more variety and inclusivity, suggesting the addition of items like vegetables or salads. A few reviews indicate a lack of replenishment towards the end of service time and issues with cleanliness of plates and utensils. There are also mentions of the breakfast being somewhat limited in size and options for a 4-star hotel with suggestions for improvement particularly regarding hot dishes and increasing overall variety.
Overall, while the breakfast at Mercure Tour Eiffel Grenelle is well-regarded for its quality and taste, there are opportunities for enhancing the guest experience by diversifying the menu and ensuring better consistency in service.
Rooms
At the Mercure Tour Eiffel Grenelle, guests have provided mixed feedback about the rooms, but many highlight positive aspects worth noting. The cleanliness of the rooms is frequently praised with many describing them as very clean, tidy and well-maintained. Comfort seems to be a strong point with several reviewers noting the rooms are cozy with comfortable bedding and efficient soundproofing ensuring a quiet environment for rest. Spaciousness appears to vary with some guests finding their rooms large and suitable, while others felt the rooms were smaller than expected and sometimes cramped, especially for the price paid.
Several guests enjoyed rooms with picturesque views of the Eiffel Tower, enhancing their overall experience. Modern and stylish room decor received commendations, along with practical amenities like rainfall shower heads and mini bars. Some rooms, despite their smaller size, managed to meet guests' needs well, furnishing everything necessary for a comfortable stay.
On the downside, a few guests pointed out issues such as dated interiors, worn-out furniture and sometimes inadequate cleanliness with reports of dust, stains and remnants from previous occupants. The condition of some rooms, including carpet cleanliness and wallpaper maintenance, could benefit from renovations.
In summary, the Mercure Tour Eiffel Grenelle offers clean, comfortable rooms with a range of sizes and views. While the overall décor is appreciated for its modernity, there's variability in room conditions that might affect guest satisfaction.
Beds
The beds at Mercure Tour Eiffel Grenelle received overwhelmingly positive feedback from guests. Numerous reviewers highlighted the comfort of the beds, noting that they were very comfortable, spacious and provided a fantastic night's sleep. Phrases such as comfortable beds and beds heavenly were frequently mentioned, indicating a high level of satisfaction. The clean and comfortable rooms, complete with decent bedding and inviting white bed sheets, added to the overall positive experience.
However, there were some inconsistencies regarding the pillows, as several guests found them to be very uncomfortable. Additionally, a few reviews mentioned issues with bed cleanliness and hardness. Despite these occasional drawbacks, the general consensus was that the quality of the beds and bedding contributed significantly to a restful and satisfying stay.
Cleanliness
The Mercure Tour Eiffel Grenelle garners mixed reactions with regard to cleanliness, yet the prevailing sentiment leans towards the positive. Many guests commend the rooms for being tidy, spotless and extremely clean, which contributes significantly to the overall comfort and satisfaction during their stay. Daily cleaning routines and the provision of fresh towels are particularly appreciated, showcasing the hotel's commitment to maintaining high hygiene standards.
However, there are mentions of shortcomings such as worn-out carpets, improperly cleaned rooms and some lapses in cleanliness in the common areas and staircases. Despite these issues, the hotel's cleanliness, especially of the rooms, is consistently described as very good. Guests enjoy the clean and modern atmosphere, along with the friendly staff's efforts.
The breakfast offering at the Mercure Tour Eiffel Grenelle receives high praise for its variety and quality with numerous guests highlighting it as excellent and a key positive aspect of their stay. A few reviews, however, noted dissatisfaction with the breakfast variety and the small size of the dining area.
In summary, while the Mercure Tour Eiffel Grenelle faces some cleanliness challenges in certain areas, the rooms are generally well-maintained and clean, making it a comfortable choice for visitors. The high standard of breakfast and the courteous staff further contribute to a satisfying experience for many guests.
Staff
Guests consistently praise the staff at Mercure Tour Eiffel Grenelle for their friendliness and helpfulness. Reviewers frequently mention the staff's politeness, attentiveness and willingness to assist with various needs, including providing recommendations on local attractions and accommodating late check-ins or luggage storage. English-speaking and multilingual capabilities, particularly at the reception, enhance the guest experience.
Specific mentions highlight individual staff members for exceptional service, exemplifying the overall positive atmosphere created by the team. Guests appreciate the professional demeanor and courteous behavior exhibited by the hotel personnel, contributing to a welcoming and comfortable stay. However, a minority of reviews note occasional rudeness and lapses in professional commitment with some front desk and housekeeping interactions described as less welcoming.
Despite these few negative remarks, the overarching sentiment emphasizes excellent service with many guests feeling well-received and attended to by the friendly, helpful and efficient staff.
Wi-Fi
Mercure Tour Eiffel Grenelle offers complimentary Wi-Fi with several guests noting that the signal and connection quality can vary. Many visitors praised the Wi-Fi as being good, reliable and even excellent, making it suitable for most online tasks. Some guests appreciated the fast internet speeds and found the connection to be consistently strong throughout their stay. However, not all experiences were positive; a few mentioned weak signals, slow speeds and occasional connectivity issues, particularly towards the end of their stay. Overall, the Wi-Fi service at Mercure Tour Eiffel Grenelle is generally reliable, though it may not always meet the needs of those requiring a robust connection.
Parking
The parking facilities at Mercure Tour Eiffel Grenelle have received mixed feedback from guests, but the positives stand out prominently. Many guests appreciated the convenience of the private, secured underground parking, especially in the bustling heart of Paris. There are abundant mentions of the garage being well-secured, offering peace of mind for those traveling by car. In addition, its proximity to the metro adds to the convenience for tourists exploring the city.
However, several noted that the underground parking garage can be quite compact with tight entrance and limited space, making it less suitable for larger vehicles such as SUVs. The charge for this service ranges around 25 euros per day, which some guests found to be on the expensive side, yet acceptable for the security and location benefits it provides. Despite the space constraints, the availability of parking rated positively, providing relief for travelers seeking a spot to safely park their car in the middle of Paris.
Overall, while there are a few concerns regarding the parking's size and cost, the secure, underground and convenient nature of the parking facility at Mercure Tour Eiffel Grenelle offers significant advantages for guests.
4 Star
Mercure Tour Eiffel Grenelle is a modern four-star hotel situated in a prime location by the river, making it a convenient base for exploring the surrounding area. However, the hotel has received mixed feedback regarding its four-star rating. Some guests appreciated the great location and found the pricing for the area reasonable, while others felt the amenities and services fell short of the expectations for a four-star establishment.
The rooms, though small, were generally tidy, but some guests noted the size and price did not align with four-star standards. Additionally, the breakfast offered at the hotel failed to meet the typical quality associated with four-star hotels with some guests feeling it was rather underwhelming.
Parking at the hotel was described as having narrow spaces, although the quality of the parking itself was recognized. Minor conveniences, such as the presence of a coffee cup for brushing teeth and a mini bar that was left empty, contributed to the sentiment that the hotel doesn’t fully deliver on its four-star promise.
Overall, while the hotel’s location and modern feel were appreciated, the expectations for a four-star experience, particularly in terms of amenities and value for money, were not entirely met according to several reviews.
Business
Mercure Tour Eiffel Grenelle is highly recommended for business travelers, offering a blend of affordability and quality. The hotel is positioned close to various business places, providing a convenient location for professionals. The environment is described as business-friendly with a warm and calm atmosphere, contributing to a conducive work setting. Essential amenities such as air conditioning, a business center and multi-functional meeting rooms that host corporate meetings effectively support business needs. Additionally, the hotel’s staff is reported to be helpful, ensuring smooth business operations. Guests also appreciate the availability of rooms specifically designed for hosting business clients and the occasional complimentary upgrades. Overall, Mercure Tour Eiffel Grenelle is considered an ideal spot for a professional stay.
Luxury
Mercure Tour Eiffel Grenelle offers an excellent balance of affordability and quality. Though not overly extravagant, the hotel provides a luxurious and clean environment that aligns with its 4-star rating. Guests appreciate the comfortable room ambiance and the modern amenities, including new faucets and high-speed WiFi. The availability of massages adds to the sense of luxury. Situated in the era of ecology, the hotel manages to meet contemporary standards while ensuring a pleasant stay.
No, Mercure Tour Eiffel Grenelle doesn't have any pool.
No, a spa isn't available at Mercure Tour Eiffel Grenelle.
Yes, Mercure Tour Eiffel Grenelle welcomes dogs.
Yes, parking facilities are available at Mercure Tour Eiffel Grenelle.