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Summary of reviewsHoliday Inn Express Parma by IHG, offers a convenient stay with a strategic location near highway exits, making it ideal for travelers preferring to drive and those on road trips. Guests appreciate its quiet surroundings, excellent parking facilities, free and paid and proximity to Parma city center, typically a 10-minute drive. Though slightly remote, the location ensures tranquility away from the city’s bustle.
The hotel’s breakfast consistently earns positive remarks for its variety, abundance and high quality. Guests enjoy both sweet and savory options with fresh items frequently noted. Though some face minor inconveniences like limited savory choices and occasional crowding, the inclusion of breakfast in the room rate adds value, contributing to a satisfying guest experience.
Dinner at the hotel’s restaurant elicits mixed feelings. Guests commend certain dishes for their quality and fair pricing, though some express disappointment over the restaurant’s inconsistent availability and the occasional lack of food quality. Despite these inconsistencies, the dinner offerings provide convenience, especially with the restaurant open until 10 PM.
Rooms at Holiday Inn Express Parma are lauded for their cleanliness, modern design and comfort. Guests highlight the large, comfortable beds and well-maintained facilities as key positives. While some rooms may be a bit small for larger parties, the overall room setup meets expectations with necessary amenities, though improvements like adding refrigerators and better temperature control could enhance the experience.
Cleanliness is a standout feature with both rooms and common areas maintained to high standards. The hotel’s consistently clean and welcoming environment, bolstered by friendly and efficient staff, leaves a positive impression on guests.
Staff at the hotel are frequently praised for their warmth, helpfulness and multilingual capabilities, contributing to a pleasant stay. While most interactions are positive, a few guests report less favorable experiences, though these are exceptions to the norm.
The wifi is a mixed bag; while many find it adequate and stable, others encounter occasional issues with connectivity and speed. However, the free and unlimited access generally meets basic needs.
With a family-friendly and pet-friendly atmosphere, the hotel caters well to families and those traveling with pets. Spacious family rooms and a welcoming attitude towards children and pets make it a convenient choice, despite minor issues like occasional lack of high chairs or cribs.
Holiday Inn Express Parma offers comfortable and spacious beds, though some guests note minor issues like uncomfortable waterproof sheets or double beds made of two pushed-together singles. The general consensus remains that the beds provide a comfortable sleeping environment.
As a three-star hotel, it delivers good value for money, offering typical three-star facilities and a solid price-quality ratio. Cleanliness, a convenient location and hospitable staff contribute to its appeal as a reliable choice for visitors to Parma.
For business travelers, the hotel’s quiet location near highways and ample parking are significant advantages. Clean, spacious rooms and a professional atmosphere make it a top choice for business stays. While some find the reception experience less warm for non-business travelers, the overall business-friendly environment stands strong.
Accessibility is another strength with easy access from the highway and ample parking, including handicapped accessible facilities. However, not all rooms are fully adapted for reduced mobility.
Finally, the hotel’s dog-friendly policy is well-received with guests appreciating the inclusion of pets even in dining areas, ensuring a seamless experience for those traveling with their furry friends.
In summary, Holiday Inn Express Parma presents a clean, comfortable and convenient option for travelers, families, business visitors and pet owners with minor areas for enhancement to further improve the guest experience. Show more
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Categories
Dog Friendly Hotel
This hotel allows pets of any size in designated rooms for no additional fee, welcoming both dogs and cats. It provides a convenient and comfortable stay. It does not have pet fees.
Dogs Stay Free
Business Hotel
The Holiday Inn Express Parma provides a convenient and affordable option for business travelers. It offers amenities such as room service, a restaurant, a bar, and laundry services.
3-Star Hotel
This hotel is situated in the centre of Parma. It offers comfortable rooms and complimentary breakfast. Its location provides easy access to the city's attractions.
Hotel where Dogs Stay Free
Holiday Inn Express Parma by IHG allows pets of any size in designated rooms for no additional fee. Both dogs and cats are welcome.
Family Friendly Hotel
Accessible Hotel
Room Types
Standard Room with Free BreakfastBed type and smoking preference cannot be guaranteed and will be allocated on arrival. No extra beds available.
This soundproofed room offers a selection of pillows, tea and coffee making facilities, and free WiFi.
Standard Twin Room - Free BreakfastThis soundproofed room offers a selection of pillows, tea and coffee making facilities, and free WiFi.
Standard Double Room with Sofa BedThis soundproofed room offers a selection of pillows, tea and coffee making facilities, and free WiFi.
Two children can sleep on the sofa bed.
Standard Double Room with Sofa Bed - SmokingThis double room provides a private bathroom, and heating. The air-conditioned double room offers a flat-screen TV, soundproof walls, an electric kettle and a sofa. The unit offers 2 beds.
Standard Double Room - Mobility AccessThis air-conditioned double room has a private bathroom, soundproof walls and a tea and coffee maker. The unit has 1 bed.
Standard Twin Room with Free Breakfast - SmokingProviding air conditioning, soundproof walls and an electric kettle, this double room includes a private bathroom. This double room provides heating and a flat-screen TV. The unit offers 2 beds.
About Holiday Inn Express Parma by IHG
License: 034027-AL-00001, IT034027A1HEWBEB2Z
Guest Reviews
8.2
Very Good
Location
The Holiday Inn Express Parma by IHG, boasts a strategic location that is particularly convenient for travelers who prefer driving. Positioned near the highway exit, it offers easy access to the city center of Parma, typically reachable within a 10-minute drive. The hotel is well-suited for those looking to explore Parma and its surroundings without needing to stay in the central area, helping guests avoid the restricted traffic zones found downtown.
While the hotel is situated in a quieter, slightly secluded area, this offers a peaceful environment away from the city's hustle and bustle. There are nearby shopping centers and the hotel comes with excellent parking facilities, both free and paid options, making it a practical choice for those on road trips or using the hotel as a stopover.
However, it's worth noting that the location is somewhat remote and less convenient for those wishing to walk to the city center, as it requires a vehicle or a taxi for easy access. Despite this, the combination of tranquility, strategic placement close to highways and proximity to parking facilities makes it a solid option for travelers prioritizing convenience and access over proximity to the city's main attractions.
Breakfast
Holiday Inn Express Parma by IHG, garners a range of opinions on its breakfast offering. Predominantly positive feedback highlights the breakfast as varied, abundant and of high quality. Guests appreciate the extensive selection with both sweet and savory options available to cater to different tastes. Specific mentions of delicious and fresh items, along with a plentiful buffet, contribute to the overall approval.
However, some reviews suggest room for improvement. A few guests found the savory options lacking in variety and availability could sometimes be an issue during peak hours. There are mentions of the breakfast room being too small and crowded on occasion, affecting the overall experience. Despite these minor criticisms, many found the breakfast to be satisfactory, sufficient and a good addition to their stay.
The positive impact of the breakfast experience is often underlined by its inclusion in the room rate, adding value for guests. During the pandemic, a well-organized breakfast service was noted, ensuring guests felt safe while enjoying their meal. Overall, the breakfast at Holiday Inn Express Parma is viewed favorably with varied and quality offerings, though minor enhancements could further elevate guest satisfaction.
Dinner
Holiday Inn Express Parma by IHG, houses a restaurant that often receives mixed reactions from guests regarding its dinner service. On the positive side, many guests find the evening menu good and the prices reasonable for the typical Italian dishes served. Diners highlight standout meals like the lemon risotto and Rigatoni all'Amatriciana and appreciate the convenience of having dinner available until 10 PM.
However, the restaurant does have its drawbacks. Some guests note that the restaurant is frequently closed, particularly during holidays and Sunday evenings, leaving them to seek alternative dining options nearby. Moreover, the quality of the food is inconsistent with some guests finding it mediocre or too basic for an Italian dining experience. There are also complaints about overpriced meals and subpar dishes, such as inedible pizza and reheated microwave items.
Overall, while the restaurant's dinner offerings can sometimes surprise with excellent dishes, it's evident there is room for improvement in consistency, quality and availability.
Rooms
Holiday Inn Express Parma by IHG, garners predominantly positive feedback for its rooms. Guests frequently commend the cleanliness, modernity and comfort of the accommodations, noting that the rooms are well-appointed and often spacious, making them ideal for short visits or family stays. The large, comfortable beds and tidy bathrooms enhance the overall guest experience and the rooms are equipped with all necessary amenities, though some guests noted the absence of refrigerators and minibars.
While many found the rooms to be of ample size and perfect for families or groups, there were some comments about smaller room sizes being sufficient but a bit limiting for larger parties. The soundproof windows and functional air conditioning system were appreciated, despite a few guests mentioning sporadic noise issues and occasional difficulties with temperature control.
Overall, the modern design and exceptional cleanliness of the rooms stand out as key positives with the efficient space and comfort meeting guest expectations. The hotel maintains a high standard of room maintenance, contributing to a pleasant and reliable stay for travelers.
Beds
Holiday Inn Express Parma by IHG, receives high marks for the comfort and size of its beds with numerous reviews highlighting their spaciousness and coziness. Guests frequently praise the beds as being large with many specifying king-size or huge dimensions. Comments such as comfortable, very comfortable and super comfortable are common, emphasizing the quality of sleep one can expect. Many reviewers appreciated the clean and well-prepared bedding, adding to the overall comfort of their stay.
However, some guests noted issues with certain bedding materials, specifically mentioning an uncomfortable waterproof fitted sheet and less-than-ideal sofa beds. Additionally, a few pointed out that some double beds were actually two smaller beds pushed together, which tended to separate. Mattress firmness varied in feedback with some finding them too soft or too firm. The pillows were also critiqued for being too thin and lacking fluffiness, indicating a need for improvement in this area.
In summary, while there are minor drawbacks regarding specific bedding elements, the general consensus is that the hotel provides a comfortable and relaxing sleeping environment, making it a reliable choice for those prioritizing bed comfort.
Cleanliness
Holiday Inn Express Parma by IHG, is consistently praised for its outstanding cleanliness. Guests frequently highlight the spotless nature of both the rooms and common areas. The hotel offers clean, modern and functional facilities that are regularly maintained to impeccable standards, ensuring a welcoming environment. Many reviews commend the spacious, airy and light-filled rooms that are meticulously cleaned with fresh linens contributing to an overall sense of comfort. The property's adherence to high hygiene standards extends to all areas with positive remarks on the cleanliness of corridors and public spaces as well. Friendly and efficient staff further enhance the guest experience, ensuring that clean and cozy accommodations are consistently provided. Overall, the hotel excels in creating a clean, comfortable and modern setting ideal for travelers seeking a well-maintained place to stay.
Staff
Travelers visiting Holiday Inn Express Parma can expect a consistently positive experience with the hotel's staff. Numerous guests highlight the exceptional friendliness and helpfulness of the personnel with staff members often described as welcoming, approachable and attentive. The reception team, in particular, receives praise for their efficiency, professionalism and ability to communicate in multiple languages, including French. Overall, the service provided is polite, courteous and swift, making guests feel well cared for and comfortable. There are slight occasional mentions of less favorable encounters; however, the overarching sentiment is that the staff is dedicated to providing an excellent and personalized service, contributing significantly to a pleasant stay.
Wi-Fi
Guests have shared mixed experiences regarding the wifi at Holiday Inn Express Parma by IHG. Many appreciated the presence of free and unlimited wifi, noting that it was generally good and stable. Some guests had excellent connectivity with no issues at all. However, there were also several comments highlighting areas for improvement, mentioning that the internet was occasionally sluggish or weak and sometimes not functioning properly. Despite these challenges, the hotel has available wifi that meets the basic needs of most travelers.
Family
Holiday Inn Express Parma by IHG, stands out as a suitable choice for families seeking a comfortable stay. Numerous reviews highlight its family-friendly environment and staff, emphasizing the hotel's welcoming atmosphere for children and pets alike. Families with children will find the spacious family rooms particularly accommodating with enough space for two adults and two children and amenities that cater to young families.
Despite some criticisms — such as the occasional absence of high chairs or cribs and the lack of comfort in the kids' beds and sofabeds — the overall setup of the rooms is praised. Many reviews note the hotel's adaptability for a quick family stopover with family rooms working well for brief trips or overnight stays. Although some reports mention issues like the air conditioning not working or rooms being overly hot, these seem to be exceptions rather than the norm.
For those traveling with pets, the hotel’s pet-friendly policy is a significant advantage, though some reviews suggest that improvements could be made in this area. Ultimately, Holiday Inn Express Parma offers a decent experience for families with its large family rooms and child-friendly environment balancing out minor inconveniences.
3 Star
Holiday Inn Express Parma by IHG provides good value for money, aligning well with expectations for a three-star hotel. Guests frequently highlight its solid three-star rating, noting that it offers a typical three-star experience with standard facilities. The accommodations are decent and the hotel is particularly convenient for travelers and business visitors.
The staff's warm welcome is commendable with many guests appreciating their hospitality as top-notch for this category. While breakfast options are somewhat limited, the overall value for money is frequently praised. Cleanliness and location are additional positive aspects identified by guests, making it a practical choice for those visiting Parma.
Holiday Inn Express Parma consistently receives acknowledgment for meeting the quality standards expected of a three-star hotel with many guests considering it a reliable choice for its price-quality ratio.
Business
Holiday Inn Express Parma by IHG, garners strong praise from business travelers for its suitability and efficiency. The hotel is described as good for business travelers, ideal for business trips and perfect for a business stay. The hotel’s business-friendly amenities and facilities, including meeting spaces, make it a great choice for those traveling with work in mind. The overall atmosphere is conducive to business, offering a quiet location with proximity to the highway, facilitating easy access for busy professionals.
Guests highlight the convenience of the hotel's ample and easy parking, as well as the clear signage throughout the property, which simplifies navigation. The rooms are noted for their cleanliness and spaciousness and the location is pegged as excellent without being too central, avoiding the hustle and bustle of the city.
The staff receive mixed reviews; they are frequently described as polite, welcoming and kind, enhancing the overall pleasant business atmosphere. However, some reviews mention a colder reception experience, particularly for non-business travelers, suggesting a more tailored appeal towards business clientele.
In summary, Holiday Inn Express Parma stands out as a commendable option for business travel, providing a clean, quiet and well-located environment, though it may come at a bit of a premium.
Accessible
Holiday Inn Express Parma, an IHG Hotel, stands out for its high level of accessibility, making it a convenient choice for travelers with disabilities. The property is notably easy to reach from the highway and main roads, ensuring straightforward travel for guests arriving by car. With free parking that includes ample space and a location directly in front of the hotel, the stress of finding a parking spot is effectively eliminated.
The hotel offers handicapped accessible facilities, contributing to a comfortable stay for guests with mobility challenges. The general accessibility is excellent, from the driveway to the road network, making overnight stays hassle-free.
While the rooms themselves provide comfort and cleanliness, some reviewers noted that not all rooms are fully adapted for reduced mobility and might be too hot without adjustable thermostats. However, these minor drawbacks were less prominent compared to the overall convenience and accessibility of the hotel.
Dog Friendly
The Holiday Inn Express Parma by IHG, receives high marks for its pet-friendly offerings. Guests appreciate that well-behaved dogs are welcomed, even in the restaurant, ensuring a seamless dining experience with pets. Pet amenities are thoughtfully provided and dogs are accepted without any extra charges. The staff is commended for their friendly and accommodating attitude towards canine guests, contributing to an overall positive experience for dog owners. Free parking is an added convenience for those traveling with pets. However, some guests noted the lack of a designated breakfast area for those with dogs. Despite this, the hotel maintains a generally tolerant stance towards pets, making it a favorable choice for travelers with furry companions.
No, Holiday Inn Express Parma by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Parma by IHG.
Yes, Holiday Inn Express Parma by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express Parma by IHG.
No, Holiday Inn Express Parma by IHG doesn't have a gym.