Galavilla Boutique Hotel & Spa is a hidden gem located in the midlands of Sri Lanka, boasting breathtaking views of the surrounding mountain scenery. The luxurious and spacious rooms are tastefully decorated with a Singhalese touch and offer beautiful veranda views overlooking the lush jungle. Guests appreciate the lovely ambiance and exceptional hospitality of the fantastic staff, who provide great service with warm and friendly hospitality. The hotel's restaurant is highly recommended for its mouth-watering, diverse and traditional Sri Lankan cuisine and the breakfast is called "excellent" with plenty of choices that suit everyone's taste. The hotel's spa offers comprehensive Ayurvedic treatments and relaxing massages, while the pool and jacuzzi provide a gemütlichen and enjoyable area to relax and unwind. Although the hotel is located 40 minutes away from Kandy, the effort is undoubtedly worth it and the hotel provides a personalized experience that is truly one-of-a-kind.
Nestled high on a tranquil hill yet conveniently close to Kandy's vibrant city center and major attractions, Kandy View Hotel offers guests a prime location for both accessibility and relaxation. The hotel features breathtaking panoramic vistas from its fourth-floor rooms and large rooftop terrace, making it a perfect place to unwind and enjoy the serene beauty of Kandy.
Breakfast at Kandy View Hotel is praised for its quality and variety, including items like toast, omelets, fresh fruit, jam and coffee. Guests especially enjoy dining on the rooftop terrace for its magnificent views, enhancing their overall experience. While there are occasional shortages and fewer options during quieter periods, the general feedback about the breakfast is favorable with some special touches like a complimentary dinner on Christmas Eve adding to the appeal.
The hotel's rooms are noted for their cleanliness, spaciousness and spectacular views. Guests appreciate the bright, welcoming atmosphere and efficient bathroom facilities. The staff, particularly the receptionist, greatly contribute to the positive experience by being friendly and helpful, even during late check-ins. The rooms are quiet and provide a comfortable stay, often described as offering excellent value for money with instances of guests being upgraded to better accommodations adding to the sense of hospitality.
Cleanliness is a standout feature at Kandy View Hotel with guests frequently highlighting the spotless and tidy environment. Despite a few occasional lapses, such as instances of stained sheets or a slightly dirty pool area, the overall hygienic standards are commendable. The comfortable and clean accommodations create a safe and pleasant atmosphere for guests.
The hotel's staff receives outstanding praise, often cited as the standout aspect of guests' experiences. Described as friendly, helpful and attentive, staff members including Kanchana and Mr. Ajith are frequently mentioned for their exceptional service and willingness to go above and beyond to ensure a comfortable stay.
However, the hotel struggles with providing reliable internet access. Many guests report significant issues with WiFi availability, particularly in the rooms, which has been a persistent concern affecting their stay.
The hotel's swimming pool receives mixed feedback. While it is enjoyed by many for its ambiance and the views around it, there are frequent complaints about its maintenance and inconsistent availability with some guests finding the pool dirty or non-operational during their visits.
Finally, feedback on the beds is varied. While many guests find them comfortable, others report issues with thin or broken mattresses and creaking beds, indicating an inconsistency in bed quality.
In summary, Kandy View Hotel offers a blend of stunning views, clean and spacious rooms and exceptional staff service, making it a valued choice for visitors. However, improvements in WiFi availability, pool maintenance and bed quality could further enhance the overall guest experience.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 42 hotels in and around Pattiyamulla