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Summary of reviewsThe Holiday Inn Pearl - Jackson Area by IHG in Mississippi garners positive reviews from guests, highlighting its prime location, comfortable accommodations, and exceptional service. Conveniently situated in the heart of a bustling shopping district and within proximity to the Mississippi Braves baseball stadium, the hotel offers easy access to shopping, entertainment, and dining options. Guests appreciate the culinary offerings within the hotel, particularly the diverse and excellent food served at the Alumi House Sports Bar & Grill, which provides a relaxing dining atmosphere.
The rooms at the Holiday Inn are frequently praised for their spaciousness, cleanliness, and comfort. Guests enjoy restful nights thanks to the comfortable beds with soft pillows, and practical amenities like a fridge, microwave, and jacuzzi enhance the convenience of their stay. The hotel's high standards of cleanliness extend to common areas and contribute to a tranquil environment that many guests find ideal for rest.
The staff at the Holiday Inn Pearl - Jackson Area is often commended for their professionalism, friendliness, and attentiveness. Guests feel well-cared-for, with standout service from employees such as Meme and Stephanie highlighted in reviews. The hotel's indoor pool, while sometimes facing minor issues, remains a favored amenity for families, offering warmth and extended hours for enjoyment.
Overall, the Holiday Inn Pearl - Jackson Area provides exceptional value, combining a strategic location, cleanliness, comfort, and commendable service to ensure a satisfying experience for all travelers visiting the Pearl area. Show more
Read review summaries for all categories
Categories
Hotel with Swimming Pool
This hotel has a swimming pool. It offers a reliable and comfortable stay, with the pool serving as a significant leisure option for guests.
Indoor Pool
Business Hotel
While specific business amenities are not detailed, Holiday Inn hotels generally cater to business travelers with services like free WiFi and business centers.
Accessible Hotel
Includes accessibility features to support guests requiring special accommodations.
3-Star Hotel
This hotel provides a comfortable stay with good amenities. It is conveniently located in the Pearl area and offers easy access to Jackson.
Hotel for Honeymoon
Hotel with Gym
Hotel with Indoor Pool
Room Types
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Standard Room with Two Queen BedsThis room features a microwave, small refrigerator and cable TV.
Standard King RoomThis room features a microwave, small refrigerator and cable TV.
King SuiteThis room features a microwave, small refrigerator and cable TV.
King Room with Jetted TubThis room features a microwave, small refrigerator and cable TV.
One-Bedroom King Suite with Sofa BedThis suite features a microwave, small refrigerator and cable TV.
Queen Room with Two Queen Beds - Mobility Access Tub/Non-SmokingThis accessible room features a microwave, small refrigerator and cable TV.
One-Bedroom Suite with King Bed Mobility Access Tub - Non-SmokingThis accessible room features a microwave, small refrigerator and cable TV.
King Room - Disability AccessThis accessible room features a microwave, small refrigerator and cable TV.
Guest Reviews
8.4
Very Good
Location
Holiday Inn Pearl - Jackson Area offers a prime location for travelers seeking convenience and accessibility in Pearl, Mississippi. Nestled right in the heart of a bustling shopping district, the hotel places guests within walking distance of an array of shopping opportunities, from outlet malls to Bass Pro Shops. The proximity to the Mississippi Braves baseball stadium makes it an ideal spot for sports enthusiasts looking to catch a game. Dining options abound in the vicinity, with numerous restaurants cropping up near the hotel, ensuring a variety of culinary experiences. Additionally, the area is well-connected, providing easy access to Jackson and the surrounding attractions. Whether you're here for business or leisure, the hotel's strategic location caters to an array of interests, offering a blend of shopping, entertainment, and dining all within easy reach.
Breakfast
The breakfast at Holiday Inn Pearl - Jackson Area offers a variety of satisfying options that guests appreciate, even though it is not included for everyone. Many reviewers commend the quality, describing it as hearty and awesome, with the food and coffee being good overall. Families appreciate that kids eat for free, adding to the convenience and value of the breakfast experience. While some guests face discrepancies regarding breakfast inclusion, those who opt to pay for it highlight it as reasonably priced and rewarding. The restaurant atmosphere may occasionally lack warmth, and early closure of the bar is noted, but breakfast remains a solid choice in terms of taste and service. Overall, guests who choose to dine in the hotel restaurant express satisfaction with the meal, underscoring it as a great option during their stay.
Dinner
The Holiday Inn Pearl - Jackson Area offers a convenient dining experience with its on-site restaurant, which guests frequently highlight as a definite plus. Many reviews praise the diverse selection of excellent food options available right within the hotel lobby, making dining a hassle-free and enjoyable experience for guests who indulge in their meals. Notably, dishes such as the mushroom burger are described as particularly delicious, contributing to the positive dining experiences that many guests have. The hotel restaurant, known as the Alumi House Sports Bar & Grill, adds a relaxed atmosphere, allowing for a casual yet enjoyable meal setting. Additionally, families benefit from the hotel's generosity, as children 12 and under can enjoy supper without charge. While the food consistently receives accolades, some guests have mentioned room for improvement in service efficiency, particularly during breakfast. Nevertheless, the majority of guests confirm that both the service and food quality overall are commendable, enhancing their stay at the hotel.
Rooms
Holiday Inn Pearl - Jackson Area by IHG offers an inviting experience with its standout room features that guests commonly rave about. Travelers consistently appreciate the spaciousness of the rooms, which provide ample space for relaxation and easy movement, making them ideal for both solo lodgers and small groups. Cleanliness is a highlight, with numerous mentions of rooms being maintained to a high standard, ensuring a pleasant and hassle-free stay. The comfortable beds, coupled with soft pillows, promise restful nights, adding greatly to the overall experience.
Additionally, each room is equipped with practical amenities like a ceiling fan, a jacuzzi, a fridge, a microwave, and a coffee pot, catering effectively to guest needs and enhancing their comfort during the stay. The hotel's prime location, adjacent to a variety of eateries and shopping venues, further augments its appeal, making it convenient for guests to explore the local area with ease.
Despite minor concerns such as occasional issues with room keys, the staff's friendliness and helpfulness contribute positively to the overall guest experience. Moreover, guests admire the indoor pool, which provides an enjoyable spot for leisure. Overall, the rooms offer exceptional value for the price, combining size, cleanliness, and comfort to ensure an enjoyable stay for all travelers visiting the Pearl area.
Beds
The beds at Holiday Inn Pearl - Jackson Area by IHG receive consistently positive feedback from guests, with many describing them as extremely comfortable and even fantastic. The overall sentiment highlights the enjoyable sleep experience, often attributed to the soft, lush pillows and quality bedding. Guests appreciate the ability to keep the room at a cool and cozy temperature, enhancing their rest. The comfort of the beds is a standout feature, with multiple guests remarking on its importance to their stay. Adding to the experience is the dark room environment that complements the comfortable beds, promising a restful night's sleep.
Cleanliness
The 'Holiday Inn Pearl - Jackson Area by IHG' consistently impresses guests with its high standards of cleanliness. Visitors frequently note the spotless condition of the rooms and common areas, describing them as clean, comfortable, and exceptionally maintained. Many reviews highlight that the hotel offers a tranquil environment, ideal for a restful stay. The property’s cleanliness is a recurring theme, adding to the positive experiences of guests who also appreciate the amiable and helpful staff. The clean and spacious rooms provide comfort and convenience, ensuring a pleasant accommodation experience. With proximity to local attractions and a well-kept indoor heated pool, the hotel stands out as a clean and comfortable abode for travelers. Despite some isolated instances of less-than-perfect bathroom maintenance, the overall impression is overwhelmingly positive, with many visitors enjoying their stay in this new and nicely maintained hotel.
Staff
At the Holiday Inn Pearl - Jackson Area by IHG, guests consistently highlight the excellent service provided by the hotel's staff. The team, including management and front desk personnel, is often described as friendly, helpful, and professional. Many guests found the staff attentive and accommodating, ensuring their needs were met promptly and efficiently. Standout employees like Meme and Stephanie have been specifically praised for their exceptional service at the front desk. Despite a few isolated incidents of dissatisfaction, the overwhelming sentiment is that the staff played a significant role in making guests' stays pleasant and enjoyable. Overall, the hotel's commitment to providing courteous and knowledgeable service enhances the guest experience, making it a preferred choice for many travelers in the area.
Pool
The Holiday Inn Pearl - Jackson Area by IHG offers an indoor pool that is generally a well-received feature among families, particularly for those traveling with kids. Although some guests found the pool area less cozy and sometimes overly chlorinated, the pool's warm waters and availability until 10 pm provide convenience and enjoyment. Despite some issues with the pool's temperature and occasional closures due to maintenance like heater outages, guests were pleased when it was operational. A few concerns were noted about the pool area being slippery, suggesting caution for those using the facilities. Overall, the hotel's pool is considered a valuable amenity, especially when accommodating families looking for leisure options during their stay.
Yes, Holiday Inn Pearl - Jackson Area by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Pearl - Jackson Area by IHG.
No, Holiday Inn Pearl - Jackson Area by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Pearl - Jackson Area by IHG.
Yes, Holiday Inn Pearl - Jackson Area by IHG has a gym.