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Summary of reviewsThe Tontine Hotel in Peebles receives numerous positive reviews, especially highlighting its prime location, which is central to local attractions, shops, bars and restaurants. Guests appreciate the proximity to river walking paths and parks, making it ideal for both festival-goers and nature enthusiasts. The hotel's historic charm, friendly staff and various amenities, such as secure bike storage, a nice bar and bistro and handy parking facilities, add to its appeal.
Breakfast at the hotel is widely praised for its variety, quality and presentation. Guests enjoy a broad selection of freshly cooked options, both from a buffet and made-to-order, often featuring local produce. The breakfast room's scenic views and the staff's friendliness contribute to a pleasant dining experience, making breakfast one of the highlights of a stay at The Tontine Hotel.
Dinner options are equally celebrated with many guests commending the fresh ingredients, well-presented dishes and excellent service in a charming dining room and bar setting. While minor issues such as occasional menu shortages were noted, the overall dining experience at the hotel is highly recommended.
Guest reviews about the rooms are mixed but lean positive. Rooms are generally spacious, comfortable and clean with excellent views, particularly those overlooking the river. Comfortable beds and well-equipped bathrooms further enhance these impressions. However, some guests mentioned that the decor is somewhat dated and issues like poor air circulation and insufficient soundproofing were occasionally reported.
The hotel's cleanliness standards are consistently high with both private and public areas noted for their immaculate condition. The tidy environment, combined with comfortable, well-equipped rooms, contributes to a pleasant stay experience.
The Tontine Hotel's staff consistently receive high praise for their friendliness, efficiency and professionalism. Guests frequently mention the warm and welcoming atmosphere created by the staff, who are seen as a significant asset to the hotel. This high level of service across all areas of the hotel enhances the overall guest experience.
Parking at the hotel receives generally positive feedback with free on-site options that are convenient and secure, although some guests noted limited spaces and occasional enforcement issues.
Lastly, the exceptional comfort of the beds, described as very comfortable and spacious, ensures a restful night's sleep, significantly contributing to the positive overall stay experience.
In summary, The Tontine Hotel stands out for its excellent location, high-quality dining, cleanliness, exceptional staff service and comfortable accommodations, making it a highly recommended choice for visitors to Peebles. Show more
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Hotel near Golf Courses
Positioned as an excellent base for a golfing break, this hotel is located near multiple Scottish Borders golf courses, including Cardrona and Roxburgh, and offers golf packages and equipment storage.
Dog Friendly Hotel
The Tontine Hotel welcomes dogs for a small fee, while it provides towels, dog treats and food and water bowls to all guests who have come along with their furry companion. You and your pooch can enjoy all areas of the hotel together, while the plenty green areas that surround the hotel are ideal for a walk or run for both of you. It is certain that both you and your four-legged friend will feel at home at this hotel.
Dog Play Area
Do you accept dogs in all rooms? No, some rooms only: 20 rooms in the Riverside Lodge
Is there an extra charge? Yes, £ £10 per night
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted? No
Do you provide any specials, treats and toys (check all that apply)?
Towels
Are there any leash-free play areas? Yes
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? No
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Must have proof of current vaccinations
Must use designated areas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not leave dog in room if the dog barks or whines all the time
Is there a refundable deposit to guard against damages? No
Do you offer any dog related services?
Treats : £0
Do you provide any of these?
Emergency dog food
Waste-disposal bags
Food and water bowls
Except for dogs, do you also accept other pets? No
Do you have a written and comprehensive pet policy available on request? Yes
The Tontine Hotel offers free private car parking for guests at the rear of the hotel. Secure bike storage is available, and there is disabled parking directly outside the hotel.
EV charging stations
Hotel with EV Charging Stations
The Tontine Hotel provides two electric car charging points for guest use in its dedicated car park. These facilities are part of the Wenea network, featuring two devices with four CCS 40kW connectors.
3-Star Hotel
This hotel in Peebles provides comfortable accommodations. The hotel offers a relaxing environment and convenient access to the town's amenities, making it a valuable option for visitors.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Play Area For Dogs
Room Types
Standard Double RoomThis room has an en suite bathroom, tea/coffee making facilities, and a TV.
Single RoomThis room has an en suite bathroom, tea/coffee making facilities, and a TV.
Standard Twin RoomThis room has 2 single beds and an en suite bathroom. Tea/coffee making facilities and a TV are available.
Classic Double RoomThis room has an en suite bathroom, tea/coffee making facilities and a TV.
Pets cannot be accommodated in these rooms.
Classic Double or Twin RoomThis room has an en suite bathroom, tea/coffee making facilities and a TV.
Pets cannot be accommodated in these rooms.
Family RoomThese rooms have suite bathroom, tea/coffee making facilities and a TV. Pets cannot be accommodated in these rooms
Guest Reviews
8.3
Very Good
Location
Nestled in the heart of the charming town of Peebles, The Tontine Hotel boasts an enviable location that consistently delights its guests. Positioned centrally, this hotel offers convenient access to a multitude of local attractions, shops, bars and restaurants, making it an ideal base for exploring the area. The proximity to river walking paths and a small park nearby adds a tranquil touch, perfect for nature lovers.
Guests have repeatedly praised the hotel's prime location for festival celebrations and its secure bike storage, highlighting its suitability for both event-goers and outdoor enthusiasts. The hotel's historic charm, combined with its spacious and comfortable rooms, lovely public rooms and beautiful dining area, further enriches the stay experience.
Additionally, the hotel's friendly and accommodating staff receive high remarks, enhancing the warm and welcoming atmosphere. The Tontine also features a nice bar and bistro, a good choice for dining and handy parking facilities, ensuring that every convenience is at guests' fingertips.
Whether for a relaxing retreat or a bustling adventure in the Borders, The Tontine Hotel's fabulous location and excellent service make it a standout choice for visitors to Peebles.
Breakfast
The breakfast at The Tontine Hotel has garnered praise for its variety, quality and presentation. Guests routinely describe the breakfast as excellent with a broad selection of freshly cooked and tasty options. Many emphasize the good choice available, including both a buffet and made-to-order items with local produce often featured. The breakfast portions are sometimes noted as sparse, but the overall feedback highlights that the food is well-prepared, hot and enjoyable.
The breakfast room with views of the picturesque hill, adds to the dining experience, making it a pleasant start to the day. The friendly and helpful staff significantly contribute to the positive atmosphere. While a few guests found certain aspects of breakfast, like orange juice or specific items, not up to their standards or cold, the consensus is overwhelmingly positive.
The combination of high-quality food, variety and excellent service makes the breakfast at The Tontine Hotel a standout feature, underscored by guest comments about its exceptional value for money. Overall, guests thoroughly enjoy their morning meals here, often citing breakfast as one of the highlights of their stay.
Dinner
The Tontine Hotel offers a dining experience that has left many guests impressed and satisfied. The general consensus is that the evening meals are excellent with many reviewers praising the food as fabulous and the dinner menu offering a good selection to cater to various tastes. Diners have enjoyed both the breakfast and dinner options, noting the fresh ingredients and well-presented dishes.
The hotel’s dining room and bar area provide a lovely setting for meals, contributing to the overall positive experience. The staff at the restaurant receive high marks for being pleasant, helpful and delivering excellent service, enhancing the dining experience further.
While some guests experienced minor issues, such as certain dishes being unavailable at times, the majority found the food both delightful and well-priced. Overall, the dinner and breakfast offerings at The Tontine Hotel are highly recommended, making it a well-worth visit for those in search of quality dining and attentive service in a charming setting.
Rooms
The Tontine Hotel offers a mixed experience with its rooms, often highlighted for their spaciousness and comfort. Many guests appreciate the excellent views, particularly those overlooking the river and the rooms are consistently described as clean and pleasant. Comfortable beds and well-equipped bathrooms contribute to the overall positive impressions. Notably, some guests experienced delightful surprises such as room upgrades, contributing to an enhanced stay.
However, the decor and furnishings appear somewhat dated and in need of an update with some rooms described as drab or dark and lacking a fresh look. A few guests noted issues with air circulation, leading to warmth and stuffiness and there were occasional mentions of insufficient soundproofing, which impacted the quietness of the accommodations.
Despite these minor drawbacks, the general sense is that the rooms are serviceable and comfortable. Guests particularly enjoyed the spaciousness of both bedrooms and bathrooms and many found the hotel staff to be friendly and helpful. The atmosphere of the hotel itself is cozy, charming and classic, adding to the overall appeal of The Tontine Hotel for a comfortable stay.
Beds
At The Tontine Hotel, guests have consistently praised the exceptional comfort of the beds. Numerous remarks highlight the beds as very comfortable with guests enjoying restful nights in their rooms. The beds are often described as big, large or huge, accentuating the generous space provided, along with high marks on the comfort of both the beds and the pillows. It's noted that several guests found the beds exceptionally comfortable, ensuring a good night's sleep in quiet surroundings. Many reviews emphasize how the comfortable beds contributed significantly to their positive experience at the hotel. A few mentions also note the helpfulness of the staff, particularly in accommodating room preferences, which further enhanced the overall stay.
Cleanliness
Travelers consistently highlight The Tontine Hotel for its excellent cleanliness standards. Guests appreciate the immaculate and bright rooms, well-maintained bathrooms and the overall tidy atmosphere of the property. Both private and public areas are noted for being clean and comfortable, providing a pleasant environment for visitors. With clean, big and cozy rooms, guests often describe their accommodations as very comfortable and well-equipped with good bedsheets, pillows and amenities.
The hotel’s central location in Peebles is also a significant plus, offering convenient access to the charming town. The clean and inviting atmosphere extends to the hotel's dining areas, where the food receives multiple compliments. Efficient and friendly staff contribute to the positive experience, ensuring that nothing is too much trouble for guests. Overall, The Tontine Hotel stands out for its dedication to maintaining a high standard of cleanliness, comfort and convenience, making it a highly recommended stay.
Staff
The Tontine Hotel seems to have left a lasting impression on its guests, particularly due to the exceptional staff. The reviews consistently highlight the staff’s friendliness, efficiency and professionalism. Guests repeatedly mention the warm and friendly welcome they received, emphasizing the approachable and accommodating nature of the team. Specific staff members, such as Jessica the waitress, Ciara at reception and a polite young man with an American accent, were noted for their exceptional service.
From check-in to dining, the staff's friendly attitude did not go unnoticed. They were described as polite, happy to help and serving with a smile. The efficiency and attentiveness of the staff also stood out, making guests feel well-cared for throughout their stay. The receptionists, in particular, received praise for being pleasant and helpful, ensuring that the check-in process was smooth and welcoming.
Moreover, the entire team was seen as a real asset to the hotel, consistently providing great service and adding to the charm of the establishment. Whether at the reception, in the dining area or attending to other guest needs, the staff maintained a high standard of hospitality, contributing significantly to positive experiences.
Overall, the staff at The Tontine Hotel are frequently described as excellent, contributing greatly to the hotel’s reputation and leaving guests with a desire to return. The welcoming atmosphere created by the attentive and efficient staff enhances the overall appeal of the hotel, making it a standout choice for many travelers.
Parking
The Tontine Hotel offers a generally positive parking experience with convenient and free on-site options available. Many guests found parking behind the hotel to be easy and accommodating with plenty of spaces and off-street arrangements ensuring vehicles are kept out of sight and secure. The location of the parking adds to the overall convenience with the hotel situated in the center of town. However, it's worth noting that parking is limited, particularly in the hotel-owned courtyard and some guests experienced difficulties such as blocked parking areas and lack of enforcement for resident-only spaces. Despite these occasional issues, the availability of parking, including a specific blue badge spot and motorcycle-friendly arrangements, contributes to a satisfactory experience for most visitors.
No, The Tontine Hotel doesn't have any pool.
No, a spa isn't available at The Tontine Hotel.
Yes, The Tontine Hotel welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at The Tontine Hotel.