Hotel Neptuno
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Summary of reviewsHotel Neptuno receives predominantly positive reviews across various categories, making it an attractive choice for travelers seeking a peaceful, family-friendly retreat near Peniche, Portugal.
The hotel’s location strikes a harmonious balance between tranquility and accessibility, offering a serene environment nestled away from urban hustle yet conveniently close to picturesque beaches like Praia Consolação. Its proximity to prime surfing spots and attractions such as the Dino Park in Lourinhã appeals to those traveling by car, although having a vehicle is necessary given its somewhat remote setting.
Guests commend the hotel for its modern, well-equipped facilities and consistent cleanliness. The rooms are spacious, comfortable and well-suited for families with some featuring kitchenettes for added convenience. Cleanliness is a major highlight with both rooms and common areas described as spotless and well-maintained, complemented by a fresh and visually appealing decor.
The staff at Hotel Neptuno often receive high praise for their friendliness, attentiveness and multilingual capabilities, further enhancing the welcoming atmosphere of the hotel. The breakfast buffet is a standout feature, noted for its variety, quality and delightful presentation, often surpassing guests’ expectations for a three-star hotel.
While the hotel lacks a full-service restaurant on-site, the communal BBQ area and shared kitchen facilities provide a unique and enjoyable dining experience. Guests appreciate preparing their own meals in a clean and well-ventilated outdoor setting, though some miss the convenience of a traditional restaurant.
The outdoor amenities, including heated saltwater pools, a jacuzzi, a playground and spacious recreational areas, are well-received by guests, particularly families with young children. Although there are occasional maintenance issues, the majority of reviews reflect positively on the pool facilities.
Parking is another strong point for Hotel Neptuno with ample, secure and conveniently located spaces available for guests. The additional offer of free bicycles adds to the convenience and encourages exploration of the scenic surroundings.
Overall, Hotel Neptuno is highly regarded for its clean, comfortable accommodations, friendly staff and excellent amenities, making it a favored choice for families, couples and travelers who value a tranquil and relaxed environment.
Categories
The hotel’s location strikes a harmonious balance between tranquility and accessibility, offering a serene environment nestled away from urban hustle yet conveniently close to picturesque beaches like Praia Consolação. Its proximity to prime surfing spots and attractions such as the Dino Park in Lourinhã appeals to those traveling by car, although having a vehicle is necessary given its somewhat remote setting.
Guests commend the hotel for its modern, well-equipped facilities and consistent cleanliness. The rooms are spacious, comfortable and well-suited for families with some featuring kitchenettes for added convenience. Cleanliness is a major highlight with both rooms and common areas described as spotless and well-maintained, complemented by a fresh and visually appealing decor.
The staff at Hotel Neptuno often receive high praise for their friendliness, attentiveness and multilingual capabilities, further enhancing the welcoming atmosphere of the hotel. The breakfast buffet is a standout feature, noted for its variety, quality and delightful presentation, often surpassing guests’ expectations for a three-star hotel.
While the hotel lacks a full-service restaurant on-site, the communal BBQ area and shared kitchen facilities provide a unique and enjoyable dining experience. Guests appreciate preparing their own meals in a clean and well-ventilated outdoor setting, though some miss the convenience of a traditional restaurant.
The outdoor amenities, including heated saltwater pools, a jacuzzi, a playground and spacious recreational areas, are well-received by guests, particularly families with young children. Although there are occasional maintenance issues, the majority of reviews reflect positively on the pool facilities.
Parking is another strong point for Hotel Neptuno with ample, secure and conveniently located spaces available for guests. The additional offer of free bicycles adds to the convenience and encourages exploration of the scenic surroundings.
Overall, Hotel Neptuno is highly regarded for its clean, comfortable accommodations, friendly staff and excellent amenities, making it a favored choice for families, couples and travelers who value a tranquil and relaxed environment.
Hotel near Golf Courses
Hotel Neptuno is located close to Consolação Beach and is frequently listed as an accommodation option near major golf courses such as Praia D'El Rey Golf & Country Club and West Cliffs Ocean and Golf Resort.
Family Friendly Hotel
This hotel is considered wonderful and is suitable for families looking for a comfortable stay.
Business Hotel
The hotel provides a business center and offers fax/photocopying services, catering to fundamental business needs for guests requiring basic office support during their stay.
Hotel with Parking
This hotel includes parking for guests. Its location in Lugar da Estrada offers a quieter setting while still providing easy access to Peniche and surrounding areas, making it a practical choice for those with cars.
Accessible Hotel
Hotel Neptuno offers entire units that are wheelchair accessible and located on the ground floor. It also provides increased accessibility and roll-in showers.
3-Star Hotel
Located in Lugar da Estrada, Hotel Neptuno offers comfortable accommodations and is well-situated for exploring the surrounding area. Its proximity to local attractions and essential amenities makes it a reliable choice for travelers seeking convenience and accessibility.
Hotel with Outdoor Pool
The hotel provides an outdoor pool set within a garden area, complete with a poolside bar and sun loungers. Guests have access to bicycle rental for exploring the surroundings.
Hotel with Swimming Pool
Outdoor Pool
About Hotel Neptuno
License: 3159
Guest Reviews
Location
Guests appreciate that it's conveniently close to great surfing locations and some stunning beaches, including the scenic Praia Consolação. For those traveling by car, the hotel offers easy access to Peniche and other nearby attractions like the Dino Park in Lourinhã. However, some note that having a vehicle is essential due to the hotel's somewhat remote setting, which is a bit distant from shops, restaurants and the Peniche town center.
The hotel is modern, well-equipped with facilities and praised for its clean and fresh environment. Families and couples can enjoy amenities such as a swimming pool, playground and barbecue area, making it an ideal spot for relaxation and recreation. Despite the remote location, the hotel surprises guests with its beauty and comforting atmosphere, making it a delightful hideaway scattered amidst verdant surroundings.
Breakfast
Guests rave about the quality and organization of the breakfast, highlighting that the offerings are not just plentiful but also delicious and presented in a visually appealing manner. The breakfast area itself is often described as modern, bright and cozy, enhancing the overall dining experience.
The staff's attentiveness and friendliness also come in for praise, ensuring that the buffet remains well-stocked and impeccably clean. Many guests remarked that the breakfast at Hotel Neptuno surpasses expectations for a three-star establishment, often comparing it favorably to what one might expect at higher-rated hotels.
In summary, Hotel Neptuno's breakfast stands out as a highlight of their stay, featuring a wide array of tasty choices served in a pleasant environment, leaving guests well-fed and happy.
Dinner
Most visitors seemed to relish preparing their own evening meals, dining in the garden and utilizing the outdoor kitchen. The idea of a free BBQ use in a thoughtfully designed, tidy and well-ventilated space adds to the hotel's friendly and welcoming feel. However, some guests missed having a traditional restaurant service on the premises, noting the lack of lunch and dinner options directly at the hotel. The hotel's own restaurant, Sol e Vida, located over 1.5 km away by the beach, receives praise for its excellent dishes and spectacular ocean views, though it might not be the most convenient option for families with young children.
The hotel supplements the dining experience with light snacks available until 9 pm and guests seem flexible and pleased with the overall management's friendliness and the hotel's amenities, such as free bicycles and billiards. The general consensus suggests that while the absence of a full-service restaurant on-site is a slight drawback, the opportunity to enjoy a barbecue in such a clean, well-maintained and pleasant setting more than compensates for it.
Rooms
The hotel has undergone noticeable renovations, resulting in modern and stylishly decorated rooms that many guests found appealing. Each room is equipped with practical amenities, including fridges and sometimes kitchen utensils, making them functionally efficient for both short and extended stays. The rooms are also described as being very clean and well-disinfected, ensuring a hygienic environment.
Several reviews also commend the hotel's outdoor amenities, such as its beautiful swimming pool and heated jacuzzi, while noting that maintenance could occasionally be improved. Despite some minor issues, such as inconsistent shower performance and sound insulation problems, the majority of the feedback is positive, focusing on the pleasant, modern and spacious nature of the accommodations.
The breakfast and overall service received high marks from many with specific praise for the friendliness and professionalism of the staff. This hotel stands out as a great choice for travelers looking for comfort, convenience and a family-friendly atmosphere in the Peniche region.
Beds
However, there are reports of variance in mattress comfort. Some reviews note mattresses that were too hard or even sagging and a few guests found the beds too soft. Pillow comfort also varied with some guests finding them too low and soft, affecting their sleep quality.
While the majority of feedback about the beds is positive, attention to mattress and pillow consistency could enhance the sleep experience further. Overall, the comfortable beds at Hotel Neptuno stand out as a significant strong point in guest reviews.
Cleanliness
Visitors appreciate the attention to detail in maintaining cleanliness in every corner of the property. The rooms are not only clean but also comfortable, cozy and often praised for their fresh and fragrant atmosphere. Hotel Neptuno's public spaces, including organized and well-decorated common areas, also reflect the rigorous cleaning standards, ensuring a pleasant and inviting ambiance throughout the hotel.
Additional commendations go to the cleaning staff, noted for their friendliness and exceptional service, even leaving special treats for guests on occasions like New Year’s Eve. The hotel’s efforts extend to the outdoor areas, which guests describe as clean, beautiful and well-kept, despite a few comments about minor maintenance issues.
Overall, Hotel Neptuno impresses with its dedication to cleanliness, contributing significantly to the guests' satisfaction and comfort. Whether it’s the immaculate rooms, the well-maintained facilities or the super clean breakfast tables, the hotel ensures a hygienic and pleasant experience for all its visitors.
Staff
Many visitors highlight the attention to detail and the exceptional service provided by the staff, which significantly contributes to a pleasant and enjoyable stay. The team is not only competent and efficient but also multilingual with proficiency in both English and Spanish, ensuring that communication is not a barrier for international guests.
The cleaning staff also garners positive remarks with guests appreciating their diligence and the little thoughtful gestures, such as leaving a New Year's treat for visitors. Overall, Hotel Neptuno’s staff is frequently recognized for creating a friendly and hospitable environment, making it a delightful place to stay. The high standard of service combined with the staff’s genuine warmth and dedication makes this hotel a standout choice for travelers.
Wi-Fi
Pool
Despite these positive highlights, a few guests have encountered issues, such as the pools not being heated as advertised or being temporarily out of service and empty. Some reviews have noted maintenance and cleanliness concerns with sporadic reports of cloudy water, turtles and other lapses in upkeep. However, when operational, the pool and jacuzzi areas receive high marks for their cleanliness, temperature and overall ambiance.
In summary, the pool offerings at Hotel Neptuno generally enhance the guest experience with their warmth, maintenance and ample space. While there are occasional lapses in service and maintenance, the majority of reviews reflect a positive and enjoyable poolside experience.
Parking
The parking area is described as well-maintained with a few minor criticisms pointing to issues like small parking slots and occasional potholes at the entrance. Despite these minor drawbacks, the overall consensus remains positive, referring to the parking as great, secure and incredibly good.
Complementing the parking facilities, Hotel Neptuno also offers free bikes, adding another layer of convenience for guests who wish to explore the surroundings. The presence of friendly staff further enhances the parking experience, ensuring that any issues are promptly addressed.
In summary, Hotel Neptuno excels in providing a comfortable and secure parking solution, which significantly enhances the overall guest experience.
Family
The common areas, including the kids' park and pool, are noted for their cleanliness and excellent condition, ensuring a safe and enjoyable experience for all family members. Additionally, the hotel offers family-oriented activities, making it a peaceful and engaging venue suitable for extended stays or quick getaways.
Guests have also mentioned the convenience of services like free Wi-Fi, air-conditioned rooms and private parking, further enhancing the comfort of their stay. The friendly and helpful staff contribute to a warm and welcoming environment, reinforcing the hotel's family-oriented charm. With great outdoor leisure spaces, lively animals and entertainment options designed for children, Hotel Neptuno ensures a pleasant and restful retreat for families.
Golf
The hotel offers great amenities, including a Sport TV room where guests can keep up with live games. Families will appreciate the outdoor spaces designed for children and the friendly local animals such as cats and dogs add a charming touch to the environment.
However, it's worth noting that the cleaning service at the hotel has room for improvement, as the reliability of cleaners and overall cleanliness have been points of concern among guests. Despite this, the hotel provides a comfortable stay with ample facilities for sports enthusiasts, particularly those keen on golf.
Business
Guests have noted that the hotel provides good value for money and is located in an ideal business area, making it convenient for work travel. The staff, including the receptionist and other colleagues, are attentive and helpful, ensuring smooth stays even when reservations issues arise from booking platforms.
While the breakfast is described as functionally adequate, the overall business experience at the hotel is highly recommended. Access to the hotel is good and many reviewers plan to return for future business stays. Despite minor inconveniences like a lack of power outlets in some rooms and softer mattresses, the general consensus highlights Hotel Neptuno as a clean, efficient and excellent choice for business trips.
Accessible
Guests praised the hotel's general accessibility, stating that it was easily accessible from Peniche and that the overall space and accommodations supported reduced mobility. A specific mention was made of rooms having ramps, emphasizing the hotel's commitment to accessibility.
For families, the hotel offered spacious rooms with extra amenities like outdoor eating spaces and grill areas. These features extended to service areas, including the pool and barbecue spots, although some noted the pool was not heated.
While some guests mentioned minor drawbacks, such as the not-so-comfortable beds and less-than-ideal room locations, the hotel overall remains a strong candidate for those requiring accessible accommodation, backed by its clean facilities and friendly service.
Outdoor Pool
The pool area is noted for being attractive and fun with modern, clean amenities, including an outdoor kitchen and barbecue facilities. Guests also appreciate the spaciousness and beautiful garden surroundings, which contribute to a serene and pleasant ambiance.
There are two pools available: one designated for adults and another for children, ensuring a suitable environment for all ages. Additional features like board games, billiards and music further enhance the leisure experience around the pool area.
Despite occasional comments about maintenance issues, such as the pool not being clean or not in operation at times, the overall sentiment remains highly positive. The outdoor spaces and facilities are deemed impressive and inviting, making the pool area a standout feature of Hotel Neptuno.
Yes, Hotel Neptuno has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Neptuno.
No, Hotel Neptuno doesn't allow dogs.
Yes, parking facilities are available at Hotel Neptuno.
No, Hotel Neptuno doesn't have a gym.
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