The Presque Isle Inn has received overwhelmingly positive reviews from guests, who consistently praise the helpful and friendly staff. The night clerk is frequently cited as being particularly pleasant and the front desk staff, especially Rob, are described as accommodating, awesome and kind. Even the receptionist's persuasiveness in getting guests to try the continental breakfast received high praise. While some guests did note issues with cell phone reception and unprofessional behavior from a staff member, the majority of reviews describe the Presque Isle Inn staff as helpful and welcoming.
The Best Western Plus Grand-Sault Hotel & Suites enjoys positive reviews for its convenient location, friendly staff, and comfortable accommodations. Positioned near the Trans-Canada Highway, the hotel serves as a perfect stop for travelers between Quebec and the Maritimes, offering quick access to local attractions like Grand Falls and nearby amenities. Despite its proximity to major roads, guests appreciate the hotel's quiet and peaceful environment.
Guests consistently praise the clean and spacious rooms, featuring modern designs and practical amenities, ensuring a comfortable stay. The beds, noted for their exceptional comfort, contribute to a restful sleep. Furthermore, the hotel’s attention to cleanliness—from bathrooms to common areas—ensures a welcoming atmosphere.
A highlight for many travelers is the complimentary buffet breakfast, offering a variety of appealing options, keeping guests energized for their journey. The breakfast area remains clean and well-stocked, thanks to the diligent, friendly staff. The hotel’s family-friendly nature is reflected in the available amenities, including a small indoor pool, which guests enjoy despite occasional maintenance issues.
The hotel's staff receives particular commendation for their professional, courteous service, ensuring that guest needs are promptly addressed. Families especially appreciate the accommodating atmosphere, which includes pet-friendly policies and amenities like cribs upon request.
Overall, the Best Western Plus Grand-Sault Hotel & Suites excels in providing a comfortable and pleasant stay with a focus on cleanliness and superior guest service, making it a favored choice for both solo travelers and families alike.