Raintree Resort Suites
Petaling Jaya
3.07238700,
101.60882600
,
Persiaran Lagoon Level B1, Resort Suites,sunway Pyramid Tower, Persiaran Lagoon, Bandar Sunway,
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Summary of reviewsRaintree Resort Suites is praised for its outstanding location, offering guests the perfect blend of convenience and entertainment. Situated within the vibrant Sunway Pyramid Mall, the hotel provides easy access to an array of shopping and dining options, as well as essential services like banks and convenience stores. Its proximity to family-friendly attractions such as amusement parks and Sunway Lagoon makes it an excellent choice for vacationers with children. Guests appreciate the spacious rooms and captivating views, further enhanced by the hotel's strategic location.
In terms of cleanliness, the hotel has garnered mixed reviews. Many guests commend the hotel for its high standards of room cleanliness, noting regular daily cleaning and well-maintained bedding. However, some areas require improvement, with reports of inconsistent room cleaning, dusty bed sheets, and full garbage bins. Attention to such details, including issues like a dirty shower curtain and lobby appearance, could improve the guest experience.
The staff at Raintree Resort Suites are frequently lauded for their warmth, helpfulness, and professionalism. Guests often describe them as friendly and accommodating, with a male receptionist receiving special mention for his extraordinary service. While there are logistical challenges, such as accessing the reception area and the absence of a 24-hour service, the staff's accommodating nature leaves a positive impression, making up for these shortcomings. Improvements in communication and staffing, particularly during check-in and key collection, could further enhance the overall guest experience.
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In terms of cleanliness, the hotel has garnered mixed reviews. Many guests commend the hotel for its high standards of room cleanliness, noting regular daily cleaning and well-maintained bedding. However, some areas require improvement, with reports of inconsistent room cleaning, dusty bed sheets, and full garbage bins. Attention to such details, including issues like a dirty shower curtain and lobby appearance, could improve the guest experience.
The staff at Raintree Resort Suites are frequently lauded for their warmth, helpfulness, and professionalism. Guests often describe them as friendly and accommodating, with a male receptionist receiving special mention for his extraordinary service. While there are logistical challenges, such as accessing the reception area and the absence of a 24-hour service, the staff's accommodating nature leaves a positive impression, making up for these shortcomings. Improvements in communication and staffing, particularly during check-in and key collection, could further enhance the overall guest experience.
Apartment with EV Charging Stations
Apartment with Free Wi-Fi
Apartment with Parking
EV charging stations
3-Star Apartment
Guest Reviews
Raintree Resort Suites boasts a truly exceptional location that caters to a variety of needs and preferences, ensuring convenience and accessibility for all its guests. Situated within the vibrant Sunway Pyramid Mall, the hotel offers an unparalleled ease of access to a plethora of shopping and dining options, as well as quick access to essential services like banks and convenience stores such as 7-Eleven. Families particularly appreciate the nearby attractions, including amusement parks, water parks, and arcades, making it an ideal spot for a fun-filled vacation with kids. Additionally, the hotel's close proximity to Sunway Lagoon ensures a seamless experience for those eager to explore its thrilling water games. Whether traveling for leisure or business, guests can enjoy the spacious rooms and captivating views, while benefiting from the prime location that seamlessly blends accommodation with direct access to entertainment and essential amenities.
Raintree Resort Suites presents a mixed bag when it comes to cleanliness. Many guests compliment the hotel for maintaining impeccable standards in room cleanliness, with regular daily cleaning noted positively. The spacious rooms and clean bedding are often appreciated, and the hotel's proximity to Sunway Lagoon adds to its convenience. However, some reviews indicate areas needing improvement. Certain rooms fail to be cleaned consistently, and issues such as dusty bed sheets, full garbage bins, and ant infestations have been mentioned. Specific grievances like a dirty shower curtain further highlight the need for a more thorough cleaning routine. Additionally, the lobby's appearance is criticized for not matching the overall expectations of a place in Sunway. Overall, while Raintree Resort Suites performs well in some aspects of cleanliness, attention to certain details could enhance the guest experience.
The staff at Raintree Resort Suites consistently receive high praise from guests for their warmth and helpfulness. Described as amazing, obliging, and friendly, the team makes every effort to address the needs of their guests, ensuring a pleasant stay. A particular mention is given to a courteous and efficient male receptionist who stands out for his excellent service. However, there are some logistical challenges, such as difficulties reaching the reception area and the lack of a 24-hour service. Guests suggested improvements in communication and staffing, particularly around check-in and key collection, to enhance the overall experience. Despite these issues, the professionalism and accommodating nature of the staff leave a lasting, positive impression.
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Staff
No, Raintree Resort Suites doesn't have any pool.
No, a spa isn't available at Raintree Resort Suites.
No, Raintree Resort Suites doesn't allow dogs.
Yes, parking facilities are available at Raintree Resort Suites.
No, Raintree Resort Suites doesn't have a gym.
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