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Summary of reviewsWoodSpring Suites Pharr offers a budget-friendly and strategically located option in Pharr, Texas, appealing particularly to travelers planning longer stays. Its central position provides guests with convenient access to various tourist attractions and shopping facilities, contributing to the comfort and ease of staying. Spacious rooms add to the value proposition, particularly for pet owners, and the hotel’s complimentary parking further enhances its attractiveness for those mindful of costs.
Guests often commend the rooms for being spacious and clean, catering well to those prioritizing comfort and simple amenities for relaxation. While there is some variability in room quality, many find the layout accommodating, particularly praising the cleanliness and neat arrangement of beds. Guests also experience restful nights despite some inconsistencies in furnishings and maintenance that occasionally arise.
Mixed reviews surround the cleanliness of the hotel, with some guests experiencing unpleasant odors and issues with room maintenance. Problems with shower facilities and outdated furnishings are noted, although efforts from the cleaning staff are evident. The management could benefit from addressing these concerns more effectively to improve overall guest satisfaction.
The staff receives varied feedback, with several instances highlighting their friendliness and helpfulness. Special mention is often made of certain staff members, such as RJ, who enhance the stays with local tips. While accessibility and comfort from the staff contribute positively, challenges like difficulties with communication and occasional lapses in service quality are reported, suggesting the need for more consistent positive interactions.
Overall, the beds receive praises for comfort, providing guests with restful experiences despite some beds having structural issues. Positive remarks on the hotel’s service complement these attributes, offering an enhanced stay despite certain comfort concerns. Collectively, WoodSpring Suites Pharr emerges as a budget-conscious choice with comfort elements, warranting considerations for improvements in cleanliness and service aspects to amplify guest experiences. Show more
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Hotel with Free Wi-Fi
This hotel provides guests with free Wi-Fi, allowing them to stay connected during their visit. As a hotel, it provides more comprehensive services compared to smaller property types.
Dog Friendly Hotel
Room Types
Standard Double Room - SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room's kitchenette is available for cooking and storing food. This double room has a wardrobe, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Standard Double Room with Two Double Beds - SmokingThe quadruple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The quadruple room's kitchenette is available for cooking and storing food. This quadruple room features a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Standard Double Room - Non SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room's kitchenette is available for cooking and storing food. This double room has a wardrobe, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Standard Double Room with Two Double Beds - Non SmokingThe quadruple room's kitchenette is available for cooking and storing food. The quadruple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Double Room with Roll-In Shower - Accessible/Non SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room's kitchenette is available for cooking and storing food. This double room features a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Double Room with Tub - Accessible/Non SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room's kitchenette is available for cooking and storing food. This double room features a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
6.1
Rated
Location
WoodSpring Suites Pharr stands out as a budget-friendly option for travelers planning a longer stay in the area, offering notable comfort to its guests. Its central location is praised repeatedly, providing easy access to many tourist attractions and places of interest. Guests appreciate the proximity to various stores, making everyday errands and shopping convenient. Despite ongoing renovations in the vicinity, the hotel's accessibility remains intact, ensuring a pleasant experience. Pet owners will find the spacious rooms accommodating. Additionally, the hotel offers complimentary parking, adding to its value proposition for budget-conscious travelers seeking a comfortable and strategically situated accommodation.
Rooms
WoodSpring Suites Pharr offers rooms that are notably spacious and clean, catering well to guests seeking ample space and hygienic conditions. Many visitors appreciate the layout, praising the spaciousness and suitability for guests with pets. Beds are often well-made and neat, providing a comfortable atmosphere for rest and relaxation. For those seeking a straightforward, no-frills sleeping arrangement, the rooms suffice for a night's stay. There seems to be variability in room quality, with some rooms better suited to guest needs upon reassignment. Overall, guests find suitable lodging for private and restful nights, albeit with some inconsistencies in maintenance and furnishing.
Beds
At WoodSpring Suites Pharr, guest opinions on the beds tend to vary, but there are positive highlights. Many guests found the beds to be very comfortable, appreciating the aspect of restfulness during their stay. Despite some concerns about certain beds being uncomfortable or issues like wobbly legs, the overall impression from these positive remarks indicates that comfort can be experienced here. The hotel's service also receives praise, which can enhance the overall stay even if some bed-related aspects are less than ideal.
Cleanliness
Nestled in Pharr, Texas, WoodSpring Suites offers guests a budget-friendly option with mixed reviews regarding its cleanliness. Many guests reported issues with persistent unpleasant odors, often noting that the hallways, rooms, and overall building smelled of cigarettes or other peculiar smells, despite non-smoking policies. The rooms sometimes revealed signs of neglect, with reports of cockroaches and bedbugs causing discomfort for some visitors.
In addition to concerns about cleanliness, guests frequently highlighted issues with room maintenance. Shower facilities were occasionally broken, forcing some guests to find alternative methods for bathing, while TVs did not always work as expected. Some rooms contained old and dusty furnishings, requiring guests to clean surfaces themselves.
Despite these challenges, there is a mention of cleaning staff, albeit noted to be in a rush. The experiences of some guests suggest areas for improvement in both cleanliness and service, hinting that staff could take more care and attention to enhance guest satisfaction. The hotel’s management may benefit from addressing these concerns to improve the overall guest experience.
Staff
The staff at WoodSpring Suites Pharr receives mixed feedback from guests, with several aspects standing out positively. Many guests appreciate the friendliness and helpful nature of the staff, with one employee, RJ, particularly noted for offering local recommendations to enhance the stay. The accessibility and comfort provided by the staff contribute to a homely atmosphere for some visitors. Guests have observed good work skills in the team, often describing them as respectful and supportive.
However, there are reports of challenges, such as difficulties in reaching staff by phone after service hours and issues with the availability of towels. There are also mentions of less favorable interactions, including delays and a lack of courtesy during check-in, as well as an unpleasant attitude from the reception at times. Instances of impatience and arrogance from some staff members suggest room for improvement in delivering a consistently positive guest experience. Despite these critiques, the helpfulness of certain staff members leaves a positive impression on guests, making their stay more enjoyable.
No, WoodSpring Suites Pharr doesn't have any pool.
No, a spa isn't available at WoodSpring Suites Pharr.
Yes, WoodSpring Suites Pharr welcomes dogs.
No, parking facilities aren't available at WoodSpring Suites Pharr.