Americas Best Value Inn Phenix City
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Summary of reviewsAmericas Best Value Inn Phenix City enjoys a central location that is convenient for guests, with easy access to both Columbus, Georgia and Phenix City, Alabama, as well as nearby eateries and shopping centers, making it a suitable choice for both leisure and business travelers. While the breakfast offerings are minimal, with only coffee available, guests generally find their stay satisfactory, highlighting the need for potential enhancement in morning provisions.
The hotel rooms are widely appreciated for their spaciousness and cleanliness, providing comfortable beds that contribute to a pleasant sleeping experience. The staff consistently receive praise for their friendliness and attentiveness, with particular commendation for team members like Michelle and April who help cultivate a warm and welcoming environment. Their professionalism ensures that rooms are regularly maintained, though minor issues such as stained bedding and occasional cigarette smells are noted by some guests. Room comfort, including good heat and air conditioning, alongside the cleanliness of the pool area, further enhances guest experiences.
While cleaning inconsistencies and reports of pests like roaches and bedbugs pose concerns for a minority of guests, favorable interactions with staff, particularly Sheila, offset these issues somewhat, highlighting a need for improved cleaning protocols. The staff's willingness to assist guests, from providing extra amenities like ice buckets to quickly resolving any problems, contributes positively to the overall hospitality.
The pool remains a valued feature when operational, providing a clean and warm experience that adds to the appeal of the stay despite occasional maintenance closures. Finally, the consistently praised bed comfort, especially in king-sized beds, rounds out the positive aspects of the hotel, although minor inconveniences such as missing bed linens or small pillows are mentioned. Overall, Americas Best Value Inn Phenix City presents a comfortable choice for travelers, buoyed by its excellent location and committed staff, with room for improvement in certain areas to enhance guest satisfaction further.
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The hotel rooms are widely appreciated for their spaciousness and cleanliness, providing comfortable beds that contribute to a pleasant sleeping experience. The staff consistently receive praise for their friendliness and attentiveness, with particular commendation for team members like Michelle and April who help cultivate a warm and welcoming environment. Their professionalism ensures that rooms are regularly maintained, though minor issues such as stained bedding and occasional cigarette smells are noted by some guests. Room comfort, including good heat and air conditioning, alongside the cleanliness of the pool area, further enhances guest experiences.
While cleaning inconsistencies and reports of pests like roaches and bedbugs pose concerns for a minority of guests, favorable interactions with staff, particularly Sheila, offset these issues somewhat, highlighting a need for improved cleaning protocols. The staff's willingness to assist guests, from providing extra amenities like ice buckets to quickly resolving any problems, contributes positively to the overall hospitality.
The pool remains a valued feature when operational, providing a clean and warm experience that adds to the appeal of the stay despite occasional maintenance closures. Finally, the consistently praised bed comfort, especially in king-sized beds, rounds out the positive aspects of the hotel, although minor inconveniences such as missing bed linens or small pillows are mentioned. Overall, Americas Best Value Inn Phenix City presents a comfortable choice for travelers, buoyed by its excellent location and committed staff, with room for improvement in certain areas to enhance guest satisfaction further.
Motel with Swimming Pool
Outdoor Pool
Motel with Free Wi-Fi
Motel with Parking
Accessible Motel
Motel with Gym
3-Star Motel
Motel with Outdoor Pool
Guest Reviews
Americas Best Value Inn in Phenix City boasts a central and convenient location that enhances the overall guest experience. Its proximity to a variety of eateries, shopping centers, and major stores, such as Walmart, makes it an attractive choice for travelers in the area. Situated between Columbus, Georgia, and Phenix City, Alabama, the hotel offers easy access to both cities, making it ideal for those with business or leisure interests in either location. The hotel is also noted for being close to several job sites, which adds to its appeal for those traveling for work. While opinions on the location vary, many guests appreciate its ease of access and the convenience it offers for both shopping and dining.
Visitors to Americas Best Value Inn Phenix City have noted a lack of breakfast options during their stay. Although the hotel was expected to offer a continental breakfast, guests report that coffee was the sole morning offering, with hopes expressed for additional options or upgrades to the breakfast area. Despite this, the overall experience at the hotel was described as satisfactory by some guests, highlighting a positive stay but noting a desire for enhanced breakfast provisions.
The rooms at Americas Best Value Inn Phenix City are generally appreciated for their cleanliness and spaciousness, making them suitable for families and those looking for affordable accommodation. Many guests found the rooms to be quite large and cozy, with comfortable beds and functional TVs, although there were occasional issues with missing TV remotes and a need for more towels. The staff is noted for being friendly and attentive, ensuring that rooms are cleaned regularly with fresh towels and linens. Despite the overall cleanliness, some guests reported minor issues such as cigarette smells and stains on bedding, and a few rooms might benefit from some updating.
Americas Best Value Inn Phenix City appears to offer a pleasing experience when it comes to bed comfort. Many guests have praised the beds for being comfortable and roomy, emphasizing an overall sense of relaxation during their stay. The king-sized beds stand out as exceptionally comfortable, providing a restful night's sleep. However, some reviews mentioned minor issues such as small pillows and occasional lapses in bed-making standards, including cases where beds were missing essential items like flat sheets and blankets. Despite these infrequent hiccups, the comfort provided by the beds remains a consistent highlight for many visitors, contributing positively to their overall experience at the hotel.
Americas Best Value Inn Phenix City presents a mixed bag of experiences when it comes to cleanliness. While several guests appreciated the clean rooms and praised the comfortable beds and cozy atmosphere that some rooms offered, others encountered significant concerns. There were reports of insufficient room cleaning prior to check-in and inconsistent housekeeping services, which sometimes left guests waiting. Interactions with the staff, however, generally received favorable reviews, noting their kindness and helpfulness, exemplified by staff member Sheila.
The hotel features rooms with good heat and air conditioning, adequate lighting, and clean carpets contributing to the comfort of some visitors. Yet, disheartening experiences such as dirty towels, missing bed linens, and pest issues like roaches and bedbugs were unsettling for others. Some guests noted that the room and pool area were immaculate, reflecting a degree of variability in guest experiences. The lack of amenities like hairdryers and the need to repeatedly request towels were additional inconveniences for some.
Overall, while certain aspects such as room comfort and staff friendliness met or exceeded expectations, the inconsistency in housekeeping and instances of pests presented a notable downside for others, suggesting a potential need for more reliable cleaning protocols.
Americas Best Value Inn Phenix City is consistently praised for its remarkable staff, who leave a lasting impression on guests. The team is frequently described as friendly, pleasant, and welcoming, embodying a warmth that enhances the hotel's hospitality. Many reviews highlight specific staff members, such as Michelle, known for going above and beyond to ensure guests feel valued, and April, who stands out for her exceptional reception skills. There is also commendation for the housekeepers and the female staff, all contributing to the hotel's inviting atmosphere.
Guests appreciate the staff's accommodating nature, quick problem-solving abilities, and extra efforts, such as providing guests with buckets of ice, which add to the overall comfort of their stay. Employees are noted for their professionalism, contributing to a clean and well-maintained facility. The collective commitment of the staff to being helpful and attentive makes the hotel a more enjoyable and comfortable choice for travelers.
At Americas Best Value Inn Phenix City, the pool is a notable feature when operational, offering a clean and pleasantly warm experience for guests. While there are concerns about seasonal closures and maintenance issues, when available, the pool is unexpectedly nice and adds significant value to the stay. Despite some structural issues such as a crack, the overall atmosphere around the pool area is regarded as quite nice. However, guests should be mindful of various closures that might affect their plans for using the pool during their visit.
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Location
Breakfast
Rooms
Beds
Cleanliness
The hotel features rooms with good heat and air conditioning, adequate lighting, and clean carpets contributing to the comfort of some visitors. Yet, disheartening experiences such as dirty towels, missing bed linens, and pest issues like roaches and bedbugs were unsettling for others. Some guests noted that the room and pool area were immaculate, reflecting a degree of variability in guest experiences. The lack of amenities like hairdryers and the need to repeatedly request towels were additional inconveniences for some.
Overall, while certain aspects such as room comfort and staff friendliness met or exceeded expectations, the inconsistency in housekeeping and instances of pests presented a notable downside for others, suggesting a potential need for more reliable cleaning protocols.
Staff
Guests appreciate the staff's accommodating nature, quick problem-solving abilities, and extra efforts, such as providing guests with buckets of ice, which add to the overall comfort of their stay. Employees are noted for their professionalism, contributing to a clean and well-maintained facility. The collective commitment of the staff to being helpful and attentive makes the hotel a more enjoyable and comfortable choice for travelers.
Pool
Yes, Americas Best Value Inn Phenix City has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Americas Best Value Inn Phenix City.
No, Americas Best Value Inn Phenix City doesn't allow dogs.
Yes, parking facilities are available at Americas Best Value Inn Phenix City.
Yes, Americas Best Value Inn Phenix City has a gym.
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