World > North America > United States > Pennsylvania > Philadelphia > Hotels in Philadelphia > Hampton Inn Philadelphia-Airport

Hampton Inn Philadelphia-Airport

Philadelphia , 8600 Bartram Avenue (Show on Map)

6.4

Rated

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsHampton Inn Philadelphia-Airport garners substantial praise for its strategic and convenient location, especially for travelers with airport-related needs. Its proximity to Philadelphia International Airport, coupled with a free shuttle service, enhances its appeal. Additionally, guests find the location ideal as a base for exploring downtown Philadelphia, roughly 20 minutes away. Nearby amenities such as a train station and Ruby Tuesday restaurant further add to its convenience.

The hotel’s breakfast service is a notable highlight, receiving high commendation for its quality, variety and cleanliness. Guests particularly appreciate the wide selection of items, including waffles, scrambled eggs, toast and coffee, alongside the commendable service from the attentive breakfast staff.

While the rooms are often described as spacious, comfortable and well-maintained, several guests have noted maintenance and cleanliness issues. Instances of unpleasant odors, broken fixtures, dated furniture and inconsistent housekeeping detract from the overall experience. There is a general consensus that substantial renovations and improvements in housekeeping routines are necessary.

Cleanliness feedback is mixed. Many guests acknowledge clean and comfortable rooms, but considerable concerns are raised about dirty carpets, musty smells, dated decor and lapses in housekeeping. Common areas and some rooms fail to meet cleanliness expectations, affecting the overall impression of the property.

Staff interactions are predominantly positive with many guests appreciating the friendly, helpful and attentive service, especially from the front desk and housekeeping teams. However, some reviews mention instances of rudeness and unhelpfulness, particularly from the night staff, indicating a need for consistent training in customer service.

Guests have encountered significant issues with the free WiFi, reporting frequent connectivity problems and the WiFi often being down or unavailable, suggesting a need for improved and reliable internet services.

The outdoor pool has generally received negative feedback with guests describing it as small, frequently closed and poorly maintained. This issue, combined with the uninviting pool area, leads to it being a less attractive feature.

Opinions about the beds are mixed; while many find them firm and comfortable, others report issues with mattress quality and linens. Maintenance of the beds seems inconsistent, detracting from an otherwise comfortable sleeping experience.

Overall, Hampton Inn Philadelphia-Airport provides a satisfactory three-star experience with quiet rooms and a reliable reputation for past positive stays. While it does not significantly stand out, it generally meets expectations for its category, though improvements in several areas could enhance guest satisfaction.
Show more

Categories

Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Cheap Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Outdoor Pool

Room Types

About Hampton Inn Philadelphia-Airport

License: 731011

Guest Reviews

6.4

Rated

Location

Hampton Inn Philadelphia-Airport is highly praised for its convenience and strategic location, particularly for travelers with airport-related needs. The hotel’s proximity to Philadelphia International Airport is a standout feature, frequently mentioned in positive terms. Guests appreciate the easy access to the airport, highlighting the free shuttle service, which simplifies transportation without the need for further arrangements.

The location is not only perfect for those flying in or out but also serves as a strategic base for visiting downtown Philadelphia, which is about a 20-minute drive. Its close proximity to central city attractions makes it an appealing choice for visitors who desire both airport convenience and easy access to the city.

Many reviews underline the ease of finding the property and mention nearby amenities such as a train station and a Ruby Tuesday restaurant. Despite a minor issue mentioned about a damp smell during some visits, the overall sentiment is positive with the hotel's location being described as excellent, convenient and nice for both short-term airport stays and exploring Philadelphia.

In summary, Hampton Inn Philadelphia-Airport is highly recommended for its prime location, excellent airport access and overall convenience for both short-term and city exploration stays.

Breakfast

The breakfast at Hampton Inn Philadelphia-Airport generally receives high praise from guests with many commending its quality and variety. Terms like good, very good, great and excellent appear frequently, suggesting that the majority of guests are quite satisfied with their morning meals. Guests appreciate the pleasant and clean dining area, as well as the hot, fresh and well-stocked food options. The breakfast is noted for its variety, including items such as waffles, scrambled eggs and traditional American offerings like toast and coffee. Additionally, the free breakfast is highlighted as a pleasant bonus by many.

However, there are occasional criticisms with some guests noting that the eggs were either dry or runny and that the breakfast offerings did not change over multiple days. Some also mentioned issues such as cold food and watered-down juice. Despite these criticisms, the breakfast staff receives commendations for their attentive and helpful service, contributing to a positive overall breakfast experience for many guests.

In conclusion, the breakfast at this hotel is largely considered a highlight of the stay, bolstered by a variety of options and excellent service, despite a few areas where improvements could be made.

Rooms

Visitors to the Hampton Inn Philadelphia-Airport have shared a mixed experience, focusing on both positive and negative aspects of their rooms. On the brighter side, a number of guests appreciated the spaciousness and comfort of the rooms, describing them as clean and well accommodated. The good-sized rooms were often praised for their quiet and cozy environment with some reviews highlighting that the beds were comfortable and the overall property appeared well-maintained.

However, numerous reviews also detailed issues with cleanliness and maintenance. Several guests encountered rooms with unpleasant odors, such as musty smells or cigarette smoke. Complaints were made about broken fixtures, such as faulty bathroom doors, stained bathtubs and non-working AC units. Other reviews mentioned the need for updating old and well-used furniture, as well as inconsistent housekeeping services with some rooms not being ready on time or not cleaned for the duration of the stay.

Additional problems included poor lighting, cramped walking spaces and missing amenities like irons, clocks and TV remotes. There were also repeated mentions of dampness, stained carpets and some furniture being in disrepair. Despite the comfort some felt during their stay, the falling short in room upkeep and cleanliness left several guests dissatisfied, suggesting a need for substantial renovations and consistent housekeeping improvements to enhance the overall guest experience.

Beds

Guests staying at the Hampton Inn Philadelphia-Airport have had mixed experiences with the hotel's beds. Many visitors have highlighted the beds as being firm, comfy and extremely comfortable with frequent mentions of clean and comfortable linens. However, there are several reports indicating issues such as uncomfortable or worn-out mattresses, poorly fitting and scratchy sheets and beds that were either too hard or too soft. On a positive note, some found the beds to be the perfect height and appreciated the great shower pressure that accompanied a comfortable sleeping setup. Despite these upsides, there have been instances where guests found crumbs or stains on the bedspread and some felt that the promised bed sizes did not match their expectations. Overall, while a significant number of guests found the beds to be comfortable, inconsistency in bed quality and maintenance appears to be an area for improvement.

Cleanliness

The Hampton Inn Philadelphia-Airport received mixed feedback regarding cleanliness from recent guests. Many found the room neat, clean and comfortable with clean bathrooms and overall clean facilities. The property's free shuttle transportation to the airport was an appreciated convenience for travelers. However, numerous reviews pointed out significant cleanliness issues. Guests reported dirty carpets, both in rooms and hallways with stains and an overall dingy appearance. Hallways and common areas were often not vacuumed, while sticky floors, mold in bathrooms and dated decor further contributed to an unclean and shabby feel. Room-specific problems included stubborn odors, unclean surfaces and instances of hairs, nail clippings and other debris. The bedding occasionally had stains and some guests questioned the freshness of their sheets. Maintenance issues were also prevalent, such as broken ice machines, drainage problems and peeling paint. Some reviews even mentioned the presence of roaches in the lobby and sticky residue suggesting bedbugs. These issues, coupled with inconsistent housekeeping and dated, worn furnishings, reflected poorly on the overall condition and upkeep of the hotel, causing some guests to reconsider a future stay.

Staff

The staff at the Hampton Inn Philadelphia-Airport receive mixed reviews, though many guests highlight positive interactions. Numerous guests emphasize that the staff is friendly, helpful, attentive and accommodating. The experience with the front desk staff is frequently noted positively with several mentioning specific staff members like Eric, who provided exceptional service. The housekeeping team is often described as courteous and diligent. Staff efforts to make guests feel welcome and attend to their needs are appreciated with many describing the personnel as approachable and cheerful.

However, there are also reports of less favorable experiences. Instances of rudeness, long wait times and a general lack of helpfulness from some front desk employees are mentioned. Some guests felt the staff seemed bothered when asked questions or noted unacceptable attitudes from the night staff. Despite these occasional negative remarks, the overall impression is that the majority of the staff strive to offer good customer service and make the stay pleasant for guests.

Wi-Fi

Guests have shared varied experiences about the WiFi at Hampton Inn Philadelphia-Airport. While appreciating the provision of free internet, they encountered significant issues with connectivity. Many reported that the WiFi was often down, spotty or not working at all. Some found the advertised free WiFi to be non-existent during their stay, describing it as a major hassle. Others mentioned having no internet connection for the entire duration of their visit, suggesting a need for reliable improvements in this service.

Pool

The pool at the Hampton Inn Philadelphia-Airport appears to be one of the less appealing amenities with guests commonly citing issues. This outdoor pool is notably small and has been frequently closed, both due to the season and unspecified other reasons. When open, the pool has been described as being in bad condition, sometimes with water that looks green and uninviting. Additionally, the area around the pool has been associated with smoking and drinking activities. Overall, the pool at this hotel has not met guests' expectations, being seen as a less significant draw due to its size, condition and limited availability.

3 Star

Hampton Inn Philadelphia-Airport offers a satisfactory three-star hotel experience with quiet and nice rooms that ensure a good stay. Guests have consistently had positive experiences in the past, making it a reliable choice for return visits. Although it might not stand out significantly from other hotels in the same category and can feel a bit run down, it generally meets the expectations for a three-star rating. Despite lacking certain amenities like a TV guide, guests are generally satisfied and would choose Hampton Inn again, appreciating its consistent service and comfortable accommodations.

Yes, Hampton Inn Philadelphia-Airport has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hampton Inn Philadelphia-Airport.

Yes, Hampton Inn Philadelphia-Airport welcomes dogs.

No, parking facilities aren't available at Hampton Inn Philadelphia-Airport.

Yes, Hampton Inn Philadelphia-Airport has a gym.

Location Show Map

More Options