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Accessible Hotels Taking Steps Towards Sustainability in Phoenix

48 HOTELS IN AND AROUND PHOENIXRanking can be influenced by the commissions we receive.
20 hotels nearby!
Golf Course Boutique Guesthouse main photo
Golf Course Boutique Guesthouse
1.6 km from Phoenix
Bed & Breakfast in Mount EdgecombeZA flag
9.2
Excellent
$
Info
Categories
Sustainability Journey
Accessible
Small
Town Lodge Umhlanga main photo
Town Lodge Umhlanga
3.0 km from Phoenix
Hotel in DurbanZA flag
8.4
Very Good
$
Info
Summary of reviews
Town Lodge Umhlanga holds a prime location in the heart of Umhlanga, gaining consistent praise for its central position. It offers easy access to Gateway Mall, local eateries, main roads and the beach, making it ideal for both leisure and business travelers. The hotel’s environment is celebrated for its safety and tranquility while providing the convenience of nearby amenities and vibrant activities.

Guests have lauded the breakfast offerings as excellent with a wide variety of fresh and delicious food presented in a buffet style. The dining area contributes to a delightful experience, although some suggest more options for non-pork eaters and vegetarians. Dinner, however, presents mixed feedback; while some appreciate the friendly service and certain dishes, others find the menu limited and express concerns about food quality and preparation times.

The rooms at
Town Lodge Umhlanga frequently earn positive remarks for their cleanliness, modern design and comfort. Housekeeping maintains high standards, though occasional lapses and minor maintenance issues like faulty air conditioning and inadequate noise insulation have been reported. Some guests find the rooms spacious while others feel they are smaller than expected.

Cleanliness across the property is a standout feature with many guests considering the hotel exceptionally tidy and well-kept. The friendly and professional staff further enhance the guest experience, often going above and beyond to ensure a pleasant stay.

The WiFi service receives mixed reviews. While many guests find it strong and fast, others encounter frequent disconnects and poor signal in certain areas. The pool is another mixed aspect; it is praised for cleanliness and being child-friendly but critiqued for its small size and shaded location.

Parking at the hotel offers a secure and convenient experience with numerous spots, although some find the spaces tight and difficult to maneuver. Family travelers appreciate the child-friendly environment, secure premises and convenient amenities, although the balcony transparency has been noted as a potential privacy issue.

Beds provide a mixed experience, ranging from clean and comfortable to too small or hard for some guests. Business travelers benefit from the hotel's strategic location and amenities catering to their needs.

In summary,
Town Lodge Umhlanga is a dependable choice for travelers seeking a clean, comfortable and conveniently located hotel with commendable staff and a fulfilling breakfast offering, albeit with room for improvements in dinner options, bed comfort and WiFi consistency.
Categories
Accessible
Sustainability Journey
Family
aha Gateway Hotel Umhlanga main photo
aha Gateway Hotel Umhlanga
3.2 km from Phoenix
Hotel in DurbanZA flag
8.6
Very Good
From $81
$
Info
Summary of reviews
The aha Gateway Hotel Umhlanga is widely praised for its prime location, conveniently situated next to the Gateway Mall. This placement offers guests easy access to shopping, dining and entertainment, making it an ideal choice for both leisure and business travelers. The hotel’s proximity to the beach, freeways and essential amenities enhances its value as a traveler’s hub.

Guests frequently commend the hotel’s breakfast for its extensive variety and excellent quality. The buffet includes a wide range of fresh and cooked options and the friendly staff further enhance the breakfast experience. Dinner at the hotel's restaurant also receives high praise, particularly highlighting the variety and quality of the menu, although some did encounter service issues and found the prices on the higher side.

Rooms at the hotel are generally described as spacious, clean and comfortable with modern designs. Many guests appreciate the big, comfortable beds and the cleanliness maintained by the housekeeping staff. However, some reviews point out the lack of basic amenities such as bar fridges and microwaves and occasional maintenance issues like faulty air conditioning.

The high standards of cleanliness are a consistent theme in the reviews with guests often highlighting the spotless rooms and well-maintained common areas. The hotel staff are frequently described as friendly, professional and efficient, significantly contributing to a pleasant stay. Specific team members receive commendations for their outstanding service, creating a welcoming atmosphere for guests.

The pool area, particularly the rooftop pool, is a notable feature praised for its cleanliness and pleasant ambiance. Despite some mentions of early closing times and limited pool sizes, the area is generally well-received, especially by families.

Family-friendliness is another strong aspect of the hotel with safe environments appreciated by guests traveling with children. Family rooms and secure parking options add to the comfort and convenience for families, although there are suggestions for more child-specific activities and menu options.

Parking availability and accessibility present a mix of positive and negative experiences. While some guests find the parking secure and well-managed, others report difficulties with space limitations and accessibility, especially during events.

The free WiFi service appears to be a common point of dissatisfaction among guests with many noting issues with connectivity and speed.

Overall, the
aha Gateway Hotel Umhlanga offers a comfortable and convenient stay with notable highlights in its location, breakfast, cleanliness and staff service. Some areas like WiFi, parking and room amenities could benefit from improvements to enhance the overall guest experience.
Categories
Accessible
Sustainability Journey
Golf
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge main photo
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge
3.3 km from Phoenix
Hotel in DurbanZA flag
8.7
Very Good
From $86
$
Info
Summary of reviews
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is highly recommended for its prime location in Umhlanga, providing easy access to the Gateway Shopping Centre, restaurants, the Virgin Active gym and serene beaches. It is convenient for both business and leisure travelers, being close to the airport and main highways. The hotel is appreciated for its cleanliness, spacious rooms and excellent service. Guests particularly enjoy the garden seating area and swimming pool, though some note the bustling environment can be a bit noisy.

The breakfast offerings at the hotel receive significant praise, referred to as excellent and world-class with a variety of fresh selections catering to various dietary preferences. The overall pleasant ambiance and impressive service from the breakfast staff are highlights, though some mention issues like long queues and high prices. Dinner experiences vary with many guests appreciating the quality and deliciousness of the food along with excellent service, despite some concerns regarding menu limitations and slow service.

Rooms are generally favored for their comfort, modern decor and cleanliness. They are described as spacious and visually appealing with family rooms being particularly appreciated for their suitability for children. A few minor issues such as insufficient towels and smaller-than-expected rooms are noted but do not significantly detract from the overall positive experience. Extensive cleanliness throughout the hotel, including rooms and common areas, reinforces its welcoming and modern feel.

The staff are frequently commended for their exceptional service, characterized by helpfulness, professionalism and a warm, welcoming attitude. Their friendliness and efficiency, especially at the reception, enhance guest experiences. While there are a few reports of less favorable interactions, the overall positive and consistent friendliness of the staff stands out.

WiFi services receive mixed feedback, generally praised for being stable and quick in rooms, but noted to be weaker and inconsistent in common areas. The gym also receives mixed reviews with some guests noting basic facilities and non-functional equipment, while others find it adequately equipped and useful.

The pool areas, including a rooftop pool with great views, are well-received for their attractiveness and cleanliness, despite occasional overcrowding and a desire for more sun loungers. The hotel provides secure parking options, appreciated for safety and convenience, although some guests are dissatisfied with the additional parking fees.

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is also recognized for its family-friendly environment. Spacious family rooms and a fun kids' area contribute to a memorable stay for families, despite a few logistical issues like towel provision and additional charges.

Overall,
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge enjoys acclaim for its prime location, cleanliness, comfort, exceptional staff service and family-friendly amenities, making it a solid choice for visitors to Durban Umhlanga Ridge.
Categories
Accessible
Sustainability Journey
Golf
City Lodge Hotel Umhlanga Ridge main photo
City Lodge Hotel Umhlanga Ridge
3.3 km from Phoenix
Hotel in DurbanZA flag
8.6
Very Good
From $87
$
Info
Summary of reviews
City Lodge Hotel Umhlanga Ridge generally receives positive reviews across various aspects, making it a well-regarded choice for travelers.

The hotel's central location is highly praised, offering easy access to Gateway Shopping Mall, nearby restaurants and major roads, making it ideal for both leisure and business travelers. This prime positioning is a standout feature, enhancing the overall convenience and accessibility for guests.

Breakfast at the hotel is widely enjoyed, described as excellent, delicious and accompanied by good service. Though some guests find it a bit pricey and wish for more variety, the quality of the food and the attentive service are consistently appreciated.

Dinner experiences are more mixed with some guests commending the high-quality food and pleasant staff, while others note limited vegetarian options and room for improvement in variety and meal quality. Nonetheless, the staff's friendliness and the hotel’s prime location provide ample dining alternatives nearby.

The rooms are spacious, clean and comfortable with modern decor and kid-friendly amenities like TV shows for children. However, guests mention areas for improvement such as outdated elements, lack of essential amenities, occasional noise and inconsistent cleanliness.

Cleanliness generally receives positive feedback with many noting well-maintained and tidy rooms. There are occasional issues with housekeeping standards, but the cleaning staff's friendliness and efficiency are often highlighted.

The hotel staff is frequently described as friendly, welcoming and professional, significantly enhancing the guest experience. Guests appreciate the warmth and efficiency of the front desk and reception team. However, some experienced slow service in the restaurant, indicating areas for improvement.

WiFi connectivity receives mixed reviews. While many guests find it strong and fast, others mention occasional weak and unstable connections. Nonetheless, the overall feedback suggests a generally reliable internet experience.

The pool area is a notable highlight, praised for its refreshing experience and scenic views, though occasional late-night use by guests is mentioned.

Parking facilities are appreciated for their security and accessibility, despite minor criticisms about small bays and some congestion. The parking’s proximity to the freeway adds to the hotel's convenience.

For families, the hotel offers kid-friendly amenities, game areas and a safe, peaceful atmosphere. The layout is convenient for family navigation and specific rooms like Room 44 receive positive remarks for comfort.

Beds at the hotel are generally well-regarded for their comfort, contributing to restful sleep. While some guests have differing preferences regarding firmness, the clean and comfortable bedding garners many positive mentions.

Lastly, as a three-star establishment,
City Lodge Hotel Umhlanga Ridge meets basic expectations with clean rooms, comfortable beds and attentive housekeeping. Some reviews suggest areas for improvement, including facility upgrades and addressing issues like cold bathing water, to enhance the overall experience.

In summary,
City Lodge Hotel Umhlanga Ridge offers a convenient, comfortable stay with standout location, friendly staff and good amenities, though there are areas identified for improvement to ensure an even better guest experience.
Categories
Sustainability Journey
Accessible
Golf
Garden Court Umhlanga main photo
Garden Court Umhlanga
3.4 km from Phoenix
Hotel in DurbanZA flag
8.7
Very Good
From $86
$
Info
Summary of reviews
Garden Court Umhlanga, located in the heart of Umhlanga, is widely recognized for its excellent location, providing convenient access to the Gateway Theatre of Shopping, beaches, restaurants and entertainment areas. Guests frequently commend its central positioning, which offers a blend of urban amenities and coastal charm, making it suitable for both business and leisure travelers. The hotel's strategic placement also ensures quick access from the airport, enhancing its appeal.

The hotel's breakfast offerings receive substantial praise for their extensive variety and quality. Guests highlight the superb and delightful selection of fresh and delicious items, accommodating different dietary preferences. The spacious and welcoming breakfast area, along with friendly and attentive staff, contributes to a positive dining experience.

Dinner experiences, although generally positive, reveal opportunities for improvement. Guests appreciate the tasty meals and special occasions like festive dinners, but note inconsistencies in food quality, service speed and menu variety. These aspects, if addressed, could significantly elevate guest satisfaction.

Rooms at
Garden Court Umhlanga are praised for cleanliness, comfort and the provision of amenities like USB charging facilities. However, room sizes and descriptions appear to be a common point of contention with several guests finding the rooms smaller than depicted online. Despite these criticisms, the overall sentiment remains positive due to the comfortable beds and friendly service.

The hotel's cleanliness is highly regarded with both rooms and communal areas frequently described as spotless and well-maintained. This, along with the attentive and efficient staff, contributes to a welcoming and hygienic environment.

The staff at
Garden Court Umhlanga earn high marks for their friendliness, professionalism and willingness to assist guests, significantly enhancing the overall experience.

Wi-Fi connectivity at the hotel receives mixed feedback. While many guests find the internet fast and reliable, others report issues with slow or unstable connections, suggesting a need for consistent performance.

The hotel's gym is acknowledged but described as compact and basic, suitable for guests with modest workout needs.

The pool area is a highlight for many visitors, particularly families. Reviews frequently commend the heated pool for its cleanliness and warmth, providing a delightful and therapeutic experience. However, occasional overcrowding and requests for extended pool hours are noted.

Parking facilities receive mixed reviews; guests appreciate the secure and free parking options but find the parking area cramped and sometimes inconveniently located.

Garden Court Umhlanga is largely seen as family-friendly, offering amenities like kiddie pools and family rooms, which are well-received by children and parents alike. Some guests, however, express concerns about room sizes and the proximity of family rooms to one another.

Finally, the beds are generally praised for their comfort, contributing to a restful stay, though there are a few mentions of inconsistencies in bed quality.

In summary,
Garden Court Umhlanga provides a well-rounded experience with a prime location, excellent breakfast, friendly staff and clean facilities. Addressing the noted areas for improvement could further enhance the overall guest experience.
Categories
Accessible
Sustainability Journey
Family
Holiday Inn Express Durban - Umhlanga by IHG main photo
Holiday Inn Express Durban - Umhlanga by IHG
3.6 km from Phoenix
Hotel in DurbanZA flag
8.8
Excellent
From $62
$
Info
Summary of reviews
The Holiday Inn Express Durban - Umhlanga by IHG, is widely celebrated for its prime location, nestled near the beach and major malls like Gateway Shopping Centre and Oceans Mall. The hotel offers easy access to key attractions, highways and the serene environment of Umhlanga, making it a perfect retreat for both leisure and business travelers. Guests are particularly impressed with the stunning sea views and the high level of cleanliness maintained throughout the property.

The breakfast experience generally garners positive remarks with guests appreciating the variety and quality of food, despite calls for more diverse options and dietary accommodations. The in-house restaurant, The Butcher Block, is lauded for its delicious offerings, though some guests noted the lack of dinner and room service options as a drawback.

Rooms are praised for their cleanliness and comfort, featuring modern layouts and comfortable beds, although some reviews point out issues like outdated furniture and small room sizes. Interlinked family rooms and spectacular sea views are a hit with guests, yet there are suggestions for room upgrades and the addition of more convenient amenities.

Staff at the hotel stand out for their exceptional service with many guests emphasizing their friendliness, professionalism and willingness to go the extra mile. Specific staff members are frequently commended for their outstanding service, contributing significantly to a pleasant stay experience.

The hotel provides free WiFi, which is generally reliable and fast though some guests experience occasional connectivity issues. The gym and pool receive mixed reviews with the pool being appreciated for its cleanliness and refreshing environment despite critiques on maintenance, size and operational hours. Parking is noted for its safety and convenience, although the additional costs and limited spaces are areas of concern.

Holiday Inn Express Durban - Umhlanga is seen as a family-friendly hotel, offering a safe and welcoming atmosphere. Families enjoy the various amenities, although the small size of family rooms and the lack of certain conveniences like microwaves are common points of critique.

In summary, the
Holiday Inn Express Durban - Umhlanga by IHG, provides a comfortable and convenient stay with its prime location, clean and modern facilities and exceptional staff service. Some areas like room size, dietary options and additional amenities could benefit from improvements to enhance the overall guest experience further.
Categories
Accessible
Sustainability Journey
Golf
Premier Splendid Inn Umhlanga main photo
Premier Splendid Inn Umhlanga
3.6 km from Phoenix
Hotel in DurbanZA flag
8.2
Very Good
$
Info
Summary of reviews
Premier Splendid Inn Umhlanga boasts an exceptional, convenient location in the heart of Umhlanga, close to beaches, shopping malls like Gateway and a variety of restaurants, offering easy access to entertainment and dining. The serene atmosphere, combined with stunning ocean views and a clean, safe environment, enhances its appeal. Guests appreciate the modern design and comfort of the hotel, along with the accommodating and professional staff, led by standout employees like the manager Ziyaad. On-site parking is also praised for its convenience.

The breakfast receives commendations for its taste, quality and stunning ocean views from the dining area, despite some criticism about limited options and the cost. Dinner experiences are similarly mixed with many guests enjoying the delicious meals and efficient service, although others point out issues with menu variety and the pricing.

Rooms at the
Premier Splendid Inn Umhlanga are often described as clean, modern and beautifully decorated. Guests highlight the comfort of the beds and overall room comfort, although some mention the smaller-than-expected size, inadequate ventilation and occasional maintenance issues such as noisy air conditioning units. The lack of mini-fridges in some rooms is noted as an inconvenience.

Cleanliness across the hotel is consistently praised with guests frequently mentioning spotless rooms and public areas. However, occasional delays in room cleaning and minor lobby odor issues are mentioned.

The hotel's staff generally receive positive reviews for their friendliness, helpfulness and professionalism. Specific employees, such as Mr. Dlamini and Sphelele, are often highlighted for their exceptional service, though there are occasional reports of unprofessional behavior and unmet requests.

The WiFi service presents a varied experience. While some guests find it strong and reliable, others encounter slow speeds and connectivity issues, particularly in certain areas of the hotel.

The pool area offers beautiful views and a relaxing atmosphere, though critiques about cleanliness, cold water, limited seating and early closures are common. The lack of poolside amenities also detracts from the experience for some guests.

Parking is largely appreciated for its convenience and accessibility with secure and ample space available. However, a few concerns about security presence and narrow bays indicate room for improvement.

Families find the hotel accommodating with positive feedback on its location and suitability for family stays, despite minor issues with key cards, room sizes and housekeeping.

The beds receive mixed reviews with many guests enjoying their comfort and high-quality linen, while others find them too hard.

In summary,
Premier Splendid Inn Umhlanga offers a generally good stay for visitors, particularly those managing to secure more spacious rooms and enjoying its prime location, clean facilities and friendly staff.
Categories
Accessible
Sustainability Journey
Golf
Hilton Garden Inn Umhlanga Arch main photo
Hilton Garden Inn Umhlanga Arch
3.6 km from Phoenix
Hotel in DurbanZA flag
8.7
Very Good
$
Info
Summary of reviews
Hilton Garden Inn Umhlanga Arch is celebrated primarily for its exceptional location and modern aesthetics. Situated in the heart of Umhlanga, it offers close proximity to the beach, shopping centers like Gateway Mall and a variety of restaurants and bars, providing both leisure and business travelers with easy access to amenities. The hotel is lauded for its safety, beautiful sea views and tranquil environment with additional highlights being its cleanliness, modern rooms and well-maintained facilities.

The breakfast experience garners positive reviews for its delicious, freshly prepared dishes and extensive buffet variety, including kid-friendly items. Guests appreciate the quality and cleanliness, though some suggest improvements in variety and price value. Dinner receives mixed feedback with commendations for its delicious food and varied options. However, some guests note slow service and limited menu flexibility.

Rooms are praised for their stylish decor, cleanliness and comfort, though some find them small and report occasional service delays. The friendly and accommodating staff significantly enhance the guest experience, contributing to a welcoming atmosphere across the board. Cleanliness is a standout feature with guests consistently noting the super clean rooms and fresh linens.

Complimentary WiFi is generally reliable and strong, though some guests encounter initial access issues. The gym is well-regarded for its quality, cleanliness and 24-hour access, while the outdoor heated pool receives positive remarks for its pleasant temperature and cleanliness, despite some concerns about towel availability and opening hours.

Parking presents challenges with its complicated logistics and additional costs, which some guests find frustrating. Despite this, the family-friendly environment stands out with special activities for children and thoughtful amenities, creating a warm and enjoyable stay for families. Lastly, the hotel's comfortable beds are frequently praised, contributing to a restful and satisfying guest experience.
Categories
Accessible
Sustainability Journey
Golf
Umhlanga Lodge main photo
Umhlanga Lodge
3.7 km from Phoenix
Guest House in DurbanZA flag
9.2
Excellent
From $53
$
Info
Categories
Sustainability Journey
Accessible
Free Wi-Fi
7 on Mendoza main photo
7 on Mendoza
4.0 km from Phoenix
Guest House in DurbanZA flag
8.7
Very Good
$
Info
Categories
Sustainability Journey
Accessible
Dog Friendly
4Kingston close Umhlanga ridge main photo
4Kingston close Umhlanga ridge
4.2 km from Phoenix
Guest House in DurbanZA flag
8.4
Very Good
$
Info
Categories
Sustainability Journey
Accessible
Parking
Chartwell Guest House main photo
Chartwell Guest House
4.2 km from Phoenix
Guest House in DurbanZA flag
9.0
Excellent
From $45
$
Info
Summary of reviews
Chartwell Guest House is widely celebrated for its exceptional attributes, offering a great combination of tranquility and convenience. Nestled away from the bustling Umhlanga precinct, its secure grounds provide a peaceful getaway while being ideally located for quick access to the beach, promenade, shopping centers, and dining options. Guests appreciate the ease with which they can explore local attractions and manage their appointments due to its central position.

The guest house has earned rave reviews for its breakfast offerings, which are consistently described as delicious and memorable. The variety on the menu, ranging from fresh fruit salad to individually prepared warm dishes, caters to diverse tastes, enhancing the morning experience with well-presented dishes. Guests frequently commend the friendly and helpful staff, who contribute to making breakfast a welcoming and delightful part of the stay.

The rooms at Chartwell Guest House receive high praise for their spaciousness, cleanliness, and breathtaking sea views, particularly from Suite 3. Guests appreciate the tranquil atmosphere, large bathrooms, comfortable beds, and private terraces that create a perfect retreat to connect with nature. The rooms feature well-decorated interiors and all necessary amenities, with the accommodations matching photos and descriptions, leaving guests feeling at home in a serene and beautiful setting.

Cleanliness is a standout feature of the guest house, with numerous reviews mentioning the immaculate condition of the property. Both personal spaces and communal areas are kept consistently tidy, from shower fixtures to broader facilities. The dedicated staff maintain high cleanliness standards, ensuring a comfortable and welcoming environment for all visitors.

The staff at Chartwell Guest House are highly praised for their warmth, efficiency, and welcoming demeanor, often likened to family. Guests frequently note the exceptional hospitality provided by team members such as Happy, Charity, and Zama, who go out of their way to ensure guests feel comfortable and well-accommodated. The staff's kindness and courtesy contribute significantly to the overall pleasant atmosphere of the guest house, making it a favored choice for travelers seeking a warm and inviting stay.
Categories
Accessible
Sustainability Journey
Pool
Outdoor Pool
Radisson Blu Hotel, Durban Umhlanga main photo
Radisson Blu Hotel, Durban Umhlanga
4.3 km from Phoenix
Hotel in DurbanZA flag
8.8
Excellent
$
Info
Summary of reviews
Radisson Blu Hotel, Durban Umhlanga, is highly praised for its strategic and convenient location, nestled in the heart of Umhlanga and just a short walk from both the beach and a variety of shops, restaurants and bars. Many guests appreciate the proximity to the Oceans Mall and the vibrant urban atmosphere. Its accessibility to tourist attractions and the airport makes it a popular choice for both leisure and business travelers.

The breakfast experience at the hotel receives commendations for its wide variety, freshness and deliciousness, complemented by the friendly and helpful staff. While a few guests mentioned issues like price and limited options for specific dietary needs, the overall sentiment is positive, marking it as an excellent start to the day.

Dining at the hotel presents a mix of reactions. Many guests praise the food quality, especially room service and breakfast with specific mentions of excellent dishes at the Firelake Restaurant. However, there are concerns about service times, menu variety, comfort of dining chairs and pricing, suggesting room for improvement in evening meal offerings.

The hotel rooms are generally found to be spacious, modern and elegantly decorated with many offering stunning sea views. Cleanliness and comfort, especially the quality of the linens, are frequently highlighted. Nonetheless, some critiques include inconsistent room sizes, occasional cleanliness issues and the absence of certain amenities like bathtubs and microwaves, calling for more consistency in room standards.

Cleanliness is another strength of the hotel with many reviews praising the immaculate condition of the rooms and the property. However, there are occasional mentions of delays in housekeeping and specific areas that could use more attention.

The staff receives wide acclaim for their friendliness and helpfulness. Guests often note the exceptional customer service experienced from various team members, contributing to the overall positive impression. Some isolated incidents of unprofessionalism and slow service were noted but are largely outweighed by the positive feedback.

The hotel’s WiFi service is generally reliable and fast, enhancing the stay for most guests. While there are occasional negative mentions, these are rare.

The gym at the hotel, while modern and clean, yields mixed reviews with some guests expecting better facilities for a five-star hotel. There is a consensus that the gym could use some upgrades to meet higher expectations.

The pool area is well-liked for its stunning views and attractive atmosphere, though some guests noted issues with cleanliness, overcrowding and noise. Despite these concerns, many guests find the pool inviting and enjoyable.

Beach access is a significant plus with the hotel being a very short walk from the pristine Umhlanga Beach, which guests describe as neat and clean. The lovely promenade and the close proximity to restaurants and shops add to its appeal for beach lovers.

Parking facilities are secure and varied, including valet and complimentary options. While the parking has a few minor access issues, the security and assistance from porters add to a generally favorable parking experience.

For families, the hotel is an excellent choice with special occasions celebrated positively. The accommodations and services cater well to family needs, though there is a minor note on the lack of separate washrooms in some rooms.

In conclusion,
Radisson Blu Hotel, Durban Umhlanga, offers a well-rounded and appealing option for travelers, distinguished by its prime location, excellent service, modern amenities and overall pleasant experience despite a few areas that could benefit from attention.
Categories
Accessible
Sustainability Journey
Beach
The Oyster Box main photo
The Oyster Box
4.4 km from Phoenix
Hotel in DurbanZA flag
9.4
Excellent
From $265
$
Info
The Oyster Box is situated on the prestigious waterfront of Umhlanga, overlooking the famous lighthouse and offering spectacular views over the Indian Ocean. Apart from elegant accommodation, guests can also enjoy the outdoor pool which is equipped with sunbeds and umbrellas, an award-winning spa centre, as well as delicious dining options with breathtaking sea views from above.
Summary of reviews
The Oyster Box is a luxurious Edwardian-style hotel located on Umlangha Rocks with a spectacular ocean view. The hotel's proximity to the beach makes it an ideal location for those looking to enjoy the sea. The breakfast experience is a must-try with fantastic, amazing and scrumptious food. The exceptional restaurants offer excellent food with standout dishes and good portion sizes. The hotel offers a range of rooms with different views and decor with sea-facing rooms offering breathtaking views of the Indian ocean. The hotel is renowned for its exceptional service with friendly and thoughtful staff being its biggest assets. The stunning pool area overlooks the Indian Ocean and boasts beautiful views. The hotel boasts an incredible location right by the beach, offering easy access and beautiful views of the sea. The hotel welcomes families with open arms and even provides a special kids program. The Oyster Box is undoubtedly one of the best hotels in Africa, offering exceptional facilities and services. The hotel is a top-class hotel that provides life-changing experiences in the beautiful La Belle Époque style. The Oyster Box is a beautiful, glamorous, elegant and effluent resort that offers proper 5-star service.
Categories
Sustainability Journey
Accessible
Dog Friendly
Dog Sitting
Beverly Hills main photo
Beverly Hills
4.4 km from Phoenix
Hotel in DurbanZA flag
8.8
Excellent
From $227
$
Info
Summary of reviews
Despite some negative feedback about room size, limited TV channels and unhelpful front desk staff, Beverly Hills received mostly positive reviews. Many guests found the hotel exceptional and superb, justifying its five-star rating. Though there were maintenance issues and some guests were disappointed with breakfast, these were outweighed by the hotel's overall quality. Some guests found the room rates too high, but others were willing to pay for the Beverly Hills experience. While opinions were divided, the majority of guests enjoyed their stay at Beverly Hills.
Categories
Sustainability Journey
Accessible
Luxury
de Charmoy Riverside main photo
de Charmoy Riverside
6.9 km from Phoenix
Guest House in DurbanZA flag
8.8
Excellent
From $45
$
Info
Categories
Sustainability Journey
Accessible
Dog Friendly
Dogs Stay Free
GOODWILLMANOR main photo
GOODWILLMANOR
7.6 km from Phoenix
Bed & Breakfast in DurbanZA flag
7.9
Good
From $25
$
Info
Summary of reviews
GOODWILLMANOR delivers a tranquil retreat nestled away from the city's hustle, offering stunning mountainous views and a serene escape. Guests appreciate its convenient proximity to essential amenities, ensuring a fulfilling stay. While a short distance from the beach and airport, the peaceful environment and breathtaking vistas make for a worthwhile trade-off.

The rooms receive commendation for their cleanliness and spaciousness, providing a comfortable and inviting atmosphere. Though some guests might find the absence of a TV inconvenient, the generous size of the rooms and the accommodating staff often compensate for this. Minor maintenance issues are noted but do not significantly detract from the overall experience.

Cleanliness is a standout aspect of GOODWILLMANOR, with the property and rooms maintained to high standards. Guests seeking a relaxing getaway find comfort in the hotel's immaculate setting, complemented by super comfortable beds and friendly service, ensuring a restful stay.

The staff at GOODWILLMANOR are frequently praised for their welcoming and attentive demeanor. Particular employees, like Lungi, Laura, and Lungile, receive special recognition for their exceptional service and warm hospitality, which leaves a lasting positive impression on visitors.

Regarding bedding, experiences vary. Many guests highlight the comfort and coziness, contributing positively to their stay, while some encounter issues such as noise or discomfort from the beds. Despite these isolated challenges, GOODWILLMANOR offers a picturesque and hospitable experience that many travelers find rewarding.
Categories
Sustainability Journey
Accessible
Parking
Saint James on Venice main photo
Saint James on Venice
8.2 km from Phoenix
Guest House in DurbanZA flag
7.9
Good
From $45
$
Info
Summary of reviews
Saint James on Venice provides an exceptional guest experience, distinguished by its prime location, hospitable staff and comfortable accommodations. Ideally situated in a quiet yet central neighborhood, it offers easy access to Durban's key attractions, restaurants and beaches, appealing to visitors keen to explore while enjoying tranquility. The beautiful old house setting with tastefully decorated rooms and inviting sea views, further enhances its charm.

Guests frequently commend the spacious, clean and well-appointed rooms. High-quality linens and extremely comfortable beds ensure restful nights and the quiet, homely atmosphere adds to the sense of retreat. Although a minor inconvenience was noted due to the lack of showers in some bathrooms, the overall cleanliness and upkeep of both bedrooms and bathrooms are greatly appreciated.

The staff at
Saint James on Venice shine through with their friendliness, professionalism and exemplary service. Guests feel warmly welcomed, creating a family-like ambiance throughout their stay. Key staff members like Buhle, Gareth and Lindi receive specific praise for their attentiveness and efficiency. This exceptional hospitality extends into the breakfast experience, despite mixed reviews regarding the variety and efficiency of service. Many guests enjoy the delicious food, highlighting tasty items like the smoked salmon sandwich with avocado, reflecting potential for further enhancement with expanded menu options and quicker service.

Convenience is a notable aspect with secure onsite parking and straightforward access. While the parking facilities are generally praised for their safety and ease, minor improvements such as enhanced access control and gate remotes for visitors are suggested.

Overall,
Saint James on Venice excels in offering a warm, clean and comfortable stay, making it an ideal choice for those seeking a cozy retreat with excellent service in Durban.
Categories
Sustainability Journey
Accessible
Boutique-Style
Eden Rose Manor B&B main photo
Eden Rose Manor B&B
8.5 km from Phoenix
Guest House in La MercyZA flag
7.9
Good
From $46
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Info
Summary of reviews
Eden Rose Manor B&B has garnered high praise from travelers, offering a harmonious blend of location, quality, and hospitality. Positioned in a serene neighborhood with beautiful sea views, it provides easy access to King Shaka International Airport, making it an ideal choice for those seeking both tranquility and convenience. The prime location is complemented by accommodating hosts, enriching the overall pleasant experience with outstanding service.

Breakfast at Eden Rose Manor is a highlight for many guests, offering delectable cooked options such as eggs, bacon, sausage, and tomato. The personal touch and culinary skills of Juliette, the host, add to the delight, with meals often tailored to guests' preferences. While variety might sometimes be limited, the quality and freshness consistently receive positive remarks, enhancing the dining experience.

Rooms at the B&B are noted for their cleanliness and comfort, providing a cozy, home-like atmosphere. Guests appreciate the crisp linens and stunning sea views that some rooms offer, despite minor drawbacks like shared bathrooms or dated decor. The high standard of cleanliness compensates for any minor issues, ensuring a relaxing stay.

The exceptional cleanliness is a cornerstone of Eden Rose Manor's appeal, as guests frequently commend the tidy and well-maintained spaces that create an inviting environment. The attention to detail in keeping everything pristine enhances the guest experience significantly.

Staff interactions further elevate the charm of Eden Rose Manor. Richard and Linda, along with the rest of the team, are often praised for their warm and accommodating attitudes. Guests feel genuinely cared for, benefiting from professional yet friendly service. Even amid minor issues, such as the pool being unavailable in winter, the overall positive experiences with the team and delightful breakfasts remain memorable.

Overall, Eden Rose Manor B&B stands out as a favorable accommodation choice, characterized by its prime location, delightful meals, spotless environment, and exceptional hospitality.
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