The Protea Hotel by Marriott Durban Umhlanga is celebrated for its exceptional location, providing easy access to the beach, a variety of restaurants, shopping centers like Oceans Mall and Pearls Mall and key attractions such as Ushaka Marine and the boardwalk. Its proximity to the airport, stunning ocean views and safe parking further enhance its appeal for both beachgoers and visitors looking to explore the vibrant surroundings.
Guests commend the breakfast offerings at the hotel, highlighting the delicious, diverse selection with fresh fruits and well-prepared hot dishes. The friendly and helpful staff contribute to the pleasant breakfast experience. However, some guests believe that the breakfast could benefit from more variety and dietary options with a few considering it overpriced.
While the hotel lacks an in-house dinner restaurant and room service, its central location amidst numerous dining options makes this less of an issue. Guests appreciate the convenience of nearby eateries and the vibrant neighborhood atmosphere.
The rooms receive positive feedback for their spaciousness, cleanliness and modern decor. Guests enjoy beautiful ocean views, comfortable beds and good room amenities, despite occasional issues such as limited TV channels, unpleasant smells and inconsistent housekeeping services.
Cleanliness is a strong point with guests frequently praising the hotel as extremely clean, modern and well-maintained. The friendly and attentive staff, particularly at the front desk and housekeeping, enhance the guests' experience, making them feel welcomed and well looked after. However, there are occasional reports of lapses in room cleaning services.
The staff at the hotel are frequently commended for their friendliness, professionalism and exceptional service. Guests highlight individual staff members for their welcoming and helpful demeanor, contributing to a warm and accommodating environment.
The wifi experience receives mixed reviews with some guests finding the connection poor and spotty. There is a general consensus that improvement is needed to better meet the needs of business and leisure travelers.
The pool area, although clean and eye-catching, is often described as small and crowded, detracting from the relaxing experience. Nevertheless, the hotel's close proximity to a clean and safe beach offers a convenient alternative for seaside enjoyment.
Parking at the hotel is viewed positively for its safety, security and reasonable rates, though some guests find the parking area tight and navigation challenging. Additional parking fees and the need for better communication regarding these costs are noted concerns.
The hotel is family-friendly, offering spacious rooms that comfortably accommodate families. The attentive and friendly staff make the stay pleasant for families with children, despite minor issues such as insufficient drinking water and a small pool. Overall, the hotel stands out as an excellent choice for family vacations.
In summary, Protea Hotel by Marriott Durban Umhlanga delivers a largely positive experience with its prime location, comfortable accommodations and welcoming staff, making it a highly recommended choice for visitors seeking convenience and vibrant surroundings in Umhlanga.
Despite some hiccups in accommodating business travelers, First Group Breakers Resort - Official offers spacious and clean rooms that some guests appreciated. However, poor WiFi connectivity and limited amenities left a bad taste in the mouths of several guests. The hotel failed to communicate beforehand about renovations, which led to certain areas being closed off. While it's uncertain whether business travelers will return, it's clear that more attention needs to be paid to their needs to make their stay as productive as possible.
Surf Motel shines as a favored destination for travelers, particularly due to its prime beachfront location. Situated directly on the shore, it provides stunning ocean views and the soothing sounds of waves, making it a serene getaway. Guests appreciate its proximity to shops, restaurants and the airport, coupled with clean, comfortable and well-equipped accommodations.
The rooms, often noted for their cleanliness and comfort, may vary in size but generally provide good value for money. Some rooms feature nice patios and beautiful views, although there are occasional reports of less satisfactory experiences in certain units regarding comfort and amenities.
Cleanliness remains a standout feature with numerous guests praising the tidy and well-maintained environment. The helpful and friendly cleaning staff further enhance the motel’s appeal.
The staff at Surf Motel are frequently lauded for their friendliness and helpfulness with many going above and beyond to meet guests’ needs. Their welcoming and accommodating demeanor significantly contributes to the positive experiences of staying at the motel.
The beachfront access is a major highlight, offering spectacular ocean vistas and the soothing ambiance of the sea. Guests enjoy the tranquil surroundings and easy access to dining options.
While the parking situation has mixed reviews with some noting limited space and maneuverability issues, the secure, gated parking area provides a sense of security.
Overall, Surf Motel offers a clean, comfortable and convenient stay with a spectacular beachfront location, excellent service and great value for money.
Suncoast Towers is a luxury hotel located in the heart of Durban on the iconic Durban Promenade, offering 5-star accommodations with 37 rooms and suites featuring panoramic views of the Indian Ocean and easy beach access. The hotel provides modern amenities, such as free Wi-Fi, mini bars and 24-hour in-room dining. Guests can enjoy the luxurious Suncoast Spa, swimming pool and stunning views. For business travelers, the hotel offers a sophisticated boardroom and a virtual office, as well as proximity to the adjacent Suncoast Casino for entertainment. Dining options include the on-site Jeera Restaurant and The Hotel Bar, with in-room dining service available. Suncoast Towers also provides a range of services and amenities, including a fitness center, free uncapped Wi-Fi, Suncoast Casino access and a visually therapeutic spa experience at the Suncoast Spa. Hotel staff are available to assist with car rentals, transfers, shuttle services, and other guest needs.
Summary of reviews
Overall, the Suncoast Hotel & Towers hotel is highly recommended by guests who value its stunning beachfront location and beautiful views. The ease of access to the beach is appreciated by many with some suggesting an extended beach service would be a great addition to the already impressive hotel amenities. The hotel's delicious food also wins over many guests. If you're looking for a perfect combination of beach, stunning views and great dining, look no further than the Suncoast Hotel & Towers hotel.
Blue Waters Hotel is a fantastic option for those looking for a beachfront hotel with stunning views in Durban. Guests repeatedly rave about the stunning sea views from their rooms and the convenience of being so close to the beach. The breakfast is exceptional with a great variety to choose from and something for everyone. The hotel provides clean, spacious rooms with smart TVs, bath tubs and cots for families to stay comfortably. The staff is friendly, courteous and always willing to help and go above and beyond to ensure guests have a great stay. The rooftop pool boasts an amazing view that guests can't get enough of. The hotel's commitment to keeping the beaches clean was also appreciated by guests. The parking situation has mixed reviews, but the hotel offers secure parking in a parking garage under the hotel. Guests have been very happy with the quality of the beds at the Blue Waters Hotel with something for everyone here. Overall, Blue Waters Hotel offers a beautiful and relaxing stay with top-notch location, great service and comfortable amenities.
Overall, Belaire Suites Hotel is a fantastic four-star property that offers great value for money. The hotel's location on the beachfront provides guests with a stunning view of the Durban seafront. The hotel is clean and beautifully designed with spacious and comfortable rooms. Guests have had an excellent and enjoyable stay with many expressing a desire to come back soon. The hotel's facilities and services are up to standard and the staff is friendly and helpful. The breakfast served at the hotel is excellent and rated as awesome value for money. Based on these positive reviews, Belaire Suites is a wonderful place to stay and some guests even suggest that the hotel deserves another star!
Southern Sun Elangeni & Maharani is a fantastic hotel for families looking for a fun and relaxing vacation. The hotel offers a swimming pool, bar and restaurant, as well as a well-equipped entertainment room to keep children entertained. Although some families found the family rooms to be small and overpriced, many guests had a wonderful stay and made unforgettable memories with their little ones. The welcome drinks for kids were a nice touch and the hotel's location is perfect for exploring the area. Just be aware of school kids playing in the passages at night. Overall, Southern Sun Elangeni & Maharani is a great choice for families looking for a fun and relaxing vacation.
Pavilion Hotel Durban is strategically situated for both beach lovers and city explorers, offering a prime location just steps away from the sandy shores and central amenities such as shops, restaurants and transport hubs. Guests appreciate the hotel's safety and cleanliness, making it a comfortable and welcoming environment.
The breakfast offerings receive favorable reviews, noted for being delicious, varied and affordable, despite occasional issues with dry foods and limited beverages. Dinner is also commended for its taste and quality, although dessert options and food availability could be improved.
The rooms are largely praised for their cleanliness, spaciousness and modern decor. Visitors enjoy the comfortable beds and tasteful decorations, though some experienced issues with hot water, basic amenities and maintenance. The overall cleanliness of the hotel is well-regarded, supported by a diligent cleaning staff, although external areas and certain amenities could use enhancement.
Guests frequently commend the staff for their friendliness, professionalism and exceptional service, making their stay pleasant and welcoming. Despite minor inconsistencies in staff interactions, the overall service experience is highly positive.
Free Wi-Fi is provided, although the connection quality varies with some guests encountering slow speeds and disconnections. Proximity to the beach is a highlight, offering easy access to the ocean and various water activities.
Family-friendliness is a notable aspect with a welcoming atmosphere and exceptional service, particularly from the kitchen staff. The bed experience is generally positive with many guests finding the beds comfortable, although there are isolated complaints about bedding conditions.
For business travelers, the hotel's cleanliness and proximity to the airport are advantageous. It provides necessary business facilities, though some amenities like a microwave and fax service are lacking.
Overall, Pavilion Hotel Durban offers a largely positive experience with its excellent location, hospitable staff and comfortable accommodations, making it an appealing choice for both leisure and business travelers.
The First Group The Palace All-Suite is a great choice for families with children. The hotel's family-friendly environment and layout have received high praise from guests, making it the perfect home away from home. There are plenty of activities for kids, but noise levels are kept under control. While some guests experienced issues with the rooms, such as children having to sleep on a separate floor, overall, families will enjoy their stay here. Just make sure to double-check your breakfast options to avoid any missed opportunities.
Overall, 'The Edward' is a fantastic hotel for those seeking a beachfront vacation. The hotel offers stunning ocean views that guests have raved about and the proximity to the beach is unbeatable. Although some wished for beachfront rooms, even those situated near the beach provide an amazing central view. Falling asleep and waking up to the sound of the ocean is a dream come true for guests. Despite the lack of air conditioning in the sea-facing rooms, guests still highly recommend them. If you're looking for a getaway by the ocean, 'The Edward' is an excellent choice.
The Balmoral - Halaal in Durban is a fantastic hotel that provides exceptional facilities and services. Guests are highly satisfied with their stay and consider it to be a great value for money. The hotel is unique in that it caters to Muslim guests, which is a rare feature in Durban, making it an ideal holiday destination. While the TV bouquet could be improved, guests have no other complaints about the hotel. Despite being an older hotel, the Balmoral has undergone significant improvements over time with regular maintenance. Overall, it is a hidden gem on the Durban Golden Mile.
The Gooderson Tropicana Hotel offers fair value for money and is generally a pleasant and passable establishment. While some guests mentioned that the hotel is starting to fall apart, others found it to be worth the value they paid for. A few negative comments were made about the carpet at the food room/kitchen and the key system access control. However, guests admitted that the overall place was worth the value they paid for. The hotel could improve by updating some of their facilities and services while maintaining their fair pricing.