Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is highly recommended for its prime location in Umhlanga, providing easy access to the Gateway Shopping Centre, restaurants, the Virgin Active gym and serene beaches. It is convenient for both business and leisure travelers, being close to the airport and main highways. The hotel is appreciated for its cleanliness, spacious rooms and excellent service. Guests particularly enjoy the garden seating area and swimming pool, though some note the bustling environment can be a bit noisy.
The breakfast offerings at the hotel receive significant praise, referred to as excellent and world-class with a variety of fresh selections catering to various dietary preferences. The overall pleasant ambiance and impressive service from the breakfast staff are highlights, though some mention issues like long queues and high prices. Dinner experiences vary with many guests appreciating the quality and deliciousness of the food along with excellent service, despite some concerns regarding menu limitations and slow service.
Rooms are generally favored for their comfort, modern decor and cleanliness. They are described as spacious and visually appealing with family rooms being particularly appreciated for their suitability for children. A few minor issues such as insufficient towels and smaller-than-expected rooms are noted but do not significantly detract from the overall positive experience. Extensive cleanliness throughout the hotel, including rooms and common areas, reinforces its welcoming and modern feel.
The staff are frequently commended for their exceptional service, characterized by helpfulness, professionalism and a warm, welcoming attitude. Their friendliness and efficiency, especially at the reception, enhance guest experiences. While there are a few reports of less favorable interactions, the overall positive and consistent friendliness of the staff stands out.
WiFi services receive mixed feedback, generally praised for being stable and quick in rooms, but noted to be weaker and inconsistent in common areas. The gym also receives mixed reviews with some guests noting basic facilities and non-functional equipment, while others find it adequately equipped and useful.
The pool areas, including a rooftop pool with great views, are well-received for their attractiveness and cleanliness, despite occasional overcrowding and a desire for more sun loungers. The hotel provides secure parking options, appreciated for safety and convenience, although some guests are dissatisfied with the additional parking fees.
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is also recognized for its family-friendly environment. Spacious family rooms and a fun kids' area contribute to a memorable stay for families, despite a few logistical issues like towel provision and additional charges.
Overall, Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge enjoys acclaim for its prime location, cleanliness, comfort, exceptional staff service and family-friendly amenities, making it a solid choice for visitors to Durban Umhlanga Ridge.
The Royal Palm Hotel & Apartments by BON Hotels presents a compelling option for travelers with its prime location and ample amenities. Nestled in a convenient and peaceful environment, the hotel is strategically situated near major attractions, shopping centers, restaurants and the beach, making it an excellent base for exploring the area. The nearby Gateway Mall and numerous dining options within walking distance enhance the convenience factor significantly.
Guests often laud the spacious, clean and comfortable rooms, which are well-equipped and maintained by a friendly and efficient housekeeping team. The modern facilities and overall cleanliness contribute positively to the guest experience. Families, in particular, appreciate the large, cozy rooms, which offer great value for money and cater well to children and teens. Additionally, secure and free parking facilities add an extra layer of convenience, although some guests mentioned the need for improved signage and navigation around the parking area.
The hotel staff are typically described as friendly, polite and accommodating, enhancing the overall ambiance and guest satisfaction. Front desk and housekeeping personnel receive specific praise for their professionalism and helpfulness. Nevertheless, some occasional lapses in service quality and responsiveness are noted, suggesting areas for improvement in consistency and management.
Dining experiences at the Royal Palm Hotel & Apartments by BON Hotels are somewhat mixed. Breakfast receives commendation for its delicious offerings and variety, although there are mentions of limited options and high prices with guests recommending better catering to dietary needs. Dinner, served at the Thyme Restaurant, also attracts mixed reviews; while some guests enjoy the buffet options and service, others have noted issues with food quality, service speed and the overall dining experience.
While free WiFi is available, many guests encounter connectivity issues, particularly in the rooms, highlighting a need for more reliable internet service. On the other hand, the clean and safe environment, combined with friendly staff, contribute significantly to a positive and comfortable stay.
Overall, the Royal Palm Hotel & Apartments by BON Hotels provides an attractive accommodation choice, especially for those looking for a central location with easy access to various amenities and attractions. The hotel’s strong points lie in its spacious and clean rooms, helpful staff and advantageous positioning, making it a suitable option for both leisure and family travelers. However, there are clear areas for improvement, particularly in dining services, WiFi connectivity and parking assistance, which, if addressed, could significantly enhance the guest experience.
Hilton Garden Inn Umhlanga Arch is celebrated primarily for its exceptional location and modern aesthetics. Situated in the heart of Umhlanga, it offers close proximity to the beach, shopping centers like Gateway Mall and a variety of restaurants and bars, providing both leisure and business travelers with easy access to amenities. The hotel is lauded for its safety, beautiful sea views and tranquil environment with additional highlights being its cleanliness, modern rooms and well-maintained facilities.
The breakfast experience garners positive reviews for its delicious, freshly prepared dishes and extensive buffet variety, including kid-friendly items. Guests appreciate the quality and cleanliness, though some suggest improvements in variety and price value. Dinner receives mixed feedback with commendations for its delicious food and varied options. However, some guests note slow service and limited menu flexibility.
Rooms are praised for their stylish decor, cleanliness and comfort, though some find them small and report occasional service delays. The friendly and accommodating staff significantly enhance the guest experience, contributing to a welcoming atmosphere across the board. Cleanliness is a standout feature with guests consistently noting the super clean rooms and fresh linens.
Complimentary WiFi is generally reliable and strong, though some guests encounter initial access issues. The gym is well-regarded for its quality, cleanliness and 24-hour access, while the outdoor heated pool receives positive remarks for its pleasant temperature and cleanliness, despite some concerns about towel availability and opening hours.
Parking presents challenges with its complicated logistics and additional costs, which some guests find frustrating. Despite this, the family-friendly environment stands out with special activities for children and thoughtful amenities, creating a warm and enjoyable stay for families. Lastly, the hotel's comfortable beds are frequently praised, contributing to a restful and satisfying guest experience.
Endless Horizons Boutique Hotel is a highly recommended 5-star boutique hotel that offers guests a luxurious and comfortable experience. The hotel is located in a stunning location with breathtaking views of the ocean and is close to the airport, major malls and routes. The breakfast is consistently described as excellent and exceeding expectations with a great variety of options to choose from. The dinner experience is fantastic with delicious and amazing food, although there were a few errors with some dishes. The rooms are spacious, beautiful, clean and comfortable with modern and pleasing interiors, comfortable beds and luxurious amenities. The hotel is also very clean and well-maintained with exceptional customer service from the friendly and accommodating staff. The pool area is aesthetically pleasing and provides a breathtaking view and the beds are beautifully designed and super comfy. While some guests feel that the hotel falls short of its advertised five-star status, the facilities and services available are top-notch and capable of wowing anyone. Overall, guests can enjoy endless luxury and comfort at the Endless Horizons Boutique Hotel.
Despite some hiccups in accommodating business travelers, First Group Breakers Resort - Official offers spacious and clean rooms that some guests appreciated. However, poor WiFi connectivity and limited amenities left a bad taste in the mouths of several guests. The hotel failed to communicate beforehand about renovations, which led to certain areas being closed off. While it's uncertain whether business travelers will return, it's clear that more attention needs to be paid to their needs to make their stay as productive as possible.
The Riverside Hotel is widely praised across various categories, making it a strong choice for travelers visiting Durban. Its prime location is a standout feature, nestled in a serene neighborhood yet offering convenient access to the heart of the city and the beach. Guests enjoy the stunning views from certain rooms, which showcase the lagoon, ocean and cityscape of Durban. Safety and accessible on-site facilities, including secure parking and diverse dining options, further enhance the overall experience.
The breakfast offerings at The Riverside Hotel receive high marks for variety and flavor with an excellent buffet setup that includes delicious omelets and well-organized service. While vegetarians and non-pork eaters may find options limited and tour groups can sometimes monopolize the buffet, the breakfast is generally well-regarded and considered worth the price.
Rooms at the hotel are described as spacious, clean and comfortable, featuring modern amenities suitable for families. Many guests appreciate the daily cleaning and the peaceful ambiance of the accommodations. However, there are occasional maintenance issues such as old beds and minor repairs needed, which some guests have noted.
Cleanliness is a mixed area with many guests commending the spotless and well-maintained state of their rooms and the premises. However, there are also reports of inconsistencies, particularly regarding bathroom hygiene and daily housekeeping standards.
The hotel's staff consistently earns high praise for their friendliness, helpfulness and professionalism. Guests often highlight the exceptional service provided by individuals like Mannie in the restaurant and Cyril the bartender. While some guests felt that certain reception staff could improve their attitude, the overall impression of the staff is overwhelmingly positive.
The family-friendly environment of The Riverside Hotel is another notable aspect with dedicated amenities such as a kids-friendly pool and play area. Families find the hotel accommodating, though some suggest the family rooms could be larger. Beds receive mixed reviews with most guests finding them spacious and comfortable, despite occasional issues with older or harder mattresses.
In summary, The Riverside Hotel offers a blend of centrality, comfort, beautiful views and excellent service, making it a highly recommended destination for travelers seeking to experience the best of Durban. With some attention to maintenance and housekeeping, the hotel could further enhance its already strong reputation.
Royal Ushaka Hotel Morningside, located in the tranquil neighborhood of Morningside, is frequently lauded for its near-perfect location and serene ambiance. Guests appreciate its central position, which offers easy access to Durban's attractions, beaches, and dining options, including nearby Halaal food places. The peaceful setting allows for a quiet retreat while remaining conveniently connected to key tourist sites.
The hotel excels in maintaining cleanliness and order, with guests highlighting the spotless, modern, and spacious rooms that contribute to a fresh and inviting atmosphere. Safety and comfort are prioritized, enhancing the overall guest experience. The staff at Royal Ushaka Hotel Morningside receive commendations for their friendliness and helpfulness, with many guests feeling recognized and appreciated during their stay. The professional and customer-oriented team contributes to the welcoming environment that makes many visitors eager to return.
While the hotel does not currently offer meal services such as breakfast, it provides tea and coffee amenities in rooms. Guests have suggested the addition of breakfast to improve the overall experience. The WiFi service is generally appreciated for its convenience and unlimited access, despite some reports of intermittent connectivity issues. Secure parking is available, though the space can be tight for larger vehicles.
However, there are areas for improvement, such as the bedding quality, which has received negative feedback regarding comfort and condition. Guests have suggested better bedding arrangements, including updated pillows and mattresses, to enhance their stay.
In summary, Royal Ushaka Hotel Morningside stands out for its excellent location, cleanliness, friendly staff, and overall good value for money, making it an attractive choice for visitors seeking a peaceful and well-situated retreat in Durban.
Suncoast Towers is a luxury hotel located in the heart of Durban on the iconic Durban Promenade, offering 5-star accommodations with 37 rooms and suites featuring panoramic views of the Indian Ocean and easy beach access. The hotel provides modern amenities, such as free Wi-Fi, mini bars and 24-hour in-room dining. Guests can enjoy the luxurious Suncoast Spa, swimming pool and stunning views. For business travelers, the hotel offers a sophisticated boardroom and a virtual office, as well as proximity to the adjacent Suncoast Casino for entertainment. Dining options include the on-site Jeera Restaurant and The Hotel Bar, with in-room dining service available. Suncoast Towers also provides a range of services and amenities, including a fitness center, free uncapped Wi-Fi, Suncoast Casino access and a visually therapeutic spa experience at the Suncoast Spa. Hotel staff are available to assist with car rentals, transfers, shuttle services, and other guest needs.
Summary of reviews
Overall, the Suncoast Hotel & Towers hotel is highly recommended by guests who value its stunning beachfront location and beautiful views. The ease of access to the beach is appreciated by many with some suggesting an extended beach service would be a great addition to the already impressive hotel amenities. The hotel's delicious food also wins over many guests. If you're looking for a perfect combination of beach, stunning views and great dining, look no further than the Suncoast Hotel & Towers hotel.
Blue Waters Hotel is a fantastic option for those looking for a beachfront hotel with stunning views in Durban. Guests repeatedly rave about the stunning sea views from their rooms and the convenience of being so close to the beach. The breakfast is exceptional with a great variety to choose from and something for everyone. The hotel provides clean, spacious rooms with smart TVs, bath tubs and cots for families to stay comfortably. The staff is friendly, courteous and always willing to help and go above and beyond to ensure guests have a great stay. The rooftop pool boasts an amazing view that guests can't get enough of. The hotel's commitment to keeping the beaches clean was also appreciated by guests. The parking situation has mixed reviews, but the hotel offers secure parking in a parking garage under the hotel. Guests have been very happy with the quality of the beds at the Blue Waters Hotel with something for everyone here. Overall, Blue Waters Hotel offers a beautiful and relaxing stay with top-notch location, great service and comfortable amenities.
Coastlands Musgrave Hotel is lauded for its prime location in Durban, offering convenient access to shopping, healthcare facilities and key attractions like the Moses Mabida Stadium. Set in a safe and beautiful neighborhood, it serves as a tranquil retreat despite its central positioning. The proximity to highways and notable places, along with easy access to halal restaurants and a mosque, makes it popular among diverse travelers.
The hotel's breakfast buffet garners praise for its wide variety and deliciousness, as does the dinner, particularly the seafood buffet. The dining experience is enhanced by great service and a pleasant atmosphere, although some guests noted occasional lapses in food quality and variety.
Guests appreciate the hotel's clean, spacious and comfortable rooms, many featuring stunning city and harbor views. Modern furnishings and efficient room service add to the pleasant stay. Despite some reports of maintenance issues and noise, the majority find the accommodations to be good value for money, supported by courteous and helpful staff.
Cleanliness is a strong point with many highlighting the immaculate rooms and modern amenities, although some pointed out inconsistencies in upkeep. The staff receive commendations for their professionalism and friendliness, significantly enhancing the guest experience.
WiFi services receive mixed reviews with some guests finding it satisfactory while others experienced connectivity issues. The highly praised Fleur de LIS Spa and gym contribute to a relaxing stay, offering excellent treatments and facilities.
Parking at the hotel sees varied feedback with praises for security and convenience but criticisms over limited spaces and organization. The hotel provides a family-friendly environment, noted for its peace, quiet and accommodating staff, making it ideal for family getaways.
Beds are mostly praised for their comfort, contributing to restful sleep. The hotel meets many four-star standards, particularly in cleanliness and amenities, though some guests suggest that maintenance and aesthetic upgrades are needed.
Business travelers appreciate the hotel's secure and comfortable environment, which includes good business facilities and a convenient location, making their stays productive and enjoyable. Overall, Coastlands Musgrave Hotel combines accessibility, comfort and excellent service, making it a favored choice for various types of travelers.
Overall, Belaire Suites Hotel is a fantastic four-star property that offers great value for money. The hotel's location on the beachfront provides guests with a stunning view of the Durban seafront. The hotel is clean and beautifully designed with spacious and comfortable rooms. Guests have had an excellent and enjoyable stay with many expressing a desire to come back soon. The hotel's facilities and services are up to standard and the staff is friendly and helpful. The breakfast served at the hotel is excellent and rated as awesome value for money. Based on these positive reviews, Belaire Suites is a wonderful place to stay and some guests even suggest that the hotel deserves another star!
Southern Sun Elangeni & Maharani is a fantastic hotel for families looking for a fun and relaxing vacation. The hotel offers a swimming pool, bar and restaurant, as well as a well-equipped entertainment room to keep children entertained. Although some families found the family rooms to be small and overpriced, many guests had a wonderful stay and made unforgettable memories with their little ones. The welcome drinks for kids were a nice touch and the hotel's location is perfect for exploring the area. Just be aware of school kids playing in the passages at night. Overall, Southern Sun Elangeni & Maharani is a great choice for families looking for a fun and relaxing vacation.
Pavilion Hotel Durban is strategically situated for both beach lovers and city explorers, offering a prime location just steps away from the sandy shores and central amenities such as shops, restaurants and transport hubs. Guests appreciate the hotel's safety and cleanliness, making it a comfortable and welcoming environment.
The breakfast offerings receive favorable reviews, noted for being delicious, varied and affordable, despite occasional issues with dry foods and limited beverages. Dinner is also commended for its taste and quality, although dessert options and food availability could be improved.
The rooms are largely praised for their cleanliness, spaciousness and modern decor. Visitors enjoy the comfortable beds and tasteful decorations, though some experienced issues with hot water, basic amenities and maintenance. The overall cleanliness of the hotel is well-regarded, supported by a diligent cleaning staff, although external areas and certain amenities could use enhancement.
Guests frequently commend the staff for their friendliness, professionalism and exceptional service, making their stay pleasant and welcoming. Despite minor inconsistencies in staff interactions, the overall service experience is highly positive.
Free Wi-Fi is provided, although the connection quality varies with some guests encountering slow speeds and disconnections. Proximity to the beach is a highlight, offering easy access to the ocean and various water activities.
Family-friendliness is a notable aspect with a welcoming atmosphere and exceptional service, particularly from the kitchen staff. The bed experience is generally positive with many guests finding the beds comfortable, although there are isolated complaints about bedding conditions.
For business travelers, the hotel's cleanliness and proximity to the airport are advantageous. It provides necessary business facilities, though some amenities like a microwave and fax service are lacking.
Overall, Pavilion Hotel Durban offers a largely positive experience with its excellent location, hospitable staff and comfortable accommodations, making it an appealing choice for both leisure and business travelers.
Hilton Durban is a highly recommended hotel that excels in various aspects, making it a standout choice for travelers visiting the city. Its prime location in the heart of Durban provides unmatched convenience for both leisure and business guests. Positioned near the International Convention Center, it offers easy access to key landmarks, shopping malls, and cultural sites, including the beach and local markets. Guests consistently appreciate the hotel’s stunning sea views and its proximity to major highways, enhancing their overall experience.
The dining experience at Hilton Durban receives widespread acclaim, particularly for its breakfast and dinner offerings. Guests highlight the exceptional quality and variety of the breakfast buffet, which includes popular Indian dishes, providing a satisfying start to the day. Dinner at the hotel also impresses, with notable mentions of the diverse and high-quality buffet that features thematic nights and a delightful curry selection, ensuring a notable culinary experience.
Visitors commend the hotel rooms for their spaciousness, cleanliness, and stylish decor, contributing to a comfortable and luxurious stay. The rooms' well-maintained interiors, coupled with breathtaking views, ensure an inviting atmosphere. While occasional mentions of room odors exist, the overall sentiment underscores the excellent condition of the accommodations. The comfort of the beds is particularly noteworthy, with guests frequently praising their quality and support, pledging restful nights.
The hotel’s staff is frequently praised for their friendliness and professionalism, ensuring a warm and welcoming atmosphere. The team's commitment to enhancing guests' experiences through prompt and courteous service is a significant asset, contributing greatly to the hotel’s positive reputation. The hotel's five-star rating is well earned, with many guests expressing their satisfaction with the luxurious ambiance and high-quality service that rival those of globally renowned hospitality establishments.
For business travelers, Hilton Durban offers tailored amenities such as private business sections and a remarkable business lounge, making it an excellent choice for work-related stays. The hotel’s facilities, alongside its seamless blend of convenience and comfort, create an ideal environment for both professional and leisure activities.
Overall, Hilton Durban consistently delivers an exceptional experience marked by its excellent location, superb dining, comfortable accommodations, and exemplary service. The hotel successfully combines luxury with a homely feeling, establishing itself as a top choice for visitors seeking both rest and enjoyment in Durban.
The First Group The Palace All-Suite is a great choice for families with children. The hotel's family-friendly environment and layout have received high praise from guests, making it the perfect home away from home. There are plenty of activities for kids, but noise levels are kept under control. While some guests experienced issues with the rooms, such as children having to sleep on a separate floor, overall, families will enjoy their stay here. Just make sure to double-check your breakfast options to avoid any missed opportunities.
Overall, 'The Edward' is a fantastic hotel for those seeking a beachfront vacation. The hotel offers stunning ocean views that guests have raved about and the proximity to the beach is unbeatable. Although some wished for beachfront rooms, even those situated near the beach provide an amazing central view. Falling asleep and waking up to the sound of the ocean is a dream come true for guests. Despite the lack of air conditioning in the sea-facing rooms, guests still highly recommend them. If you're looking for a getaway by the ocean, 'The Edward' is an excellent choice.
The Capital Zimbali receives high praise across a variety of categories, making it an attractive destination for both leisure and business travelers. Its exceptional location, just minutes away from King Shaka Airport, offers tranquility, stunning sea views and beautiful surroundings, providing a perfect escape for relaxation. The well-secured private domain and convenient access to local amenities further enhance the appeal. The onsite dining options, particularly for vegetarians, coupled with excellent service and professional staff, add to the positive experience.
The breakfast experience is a standout, frequently lauded for its rich variety, quality and deliciousness. Guests highlight the impressive buffet spread and excellent service, complemented by stunning views from the breakfast area. While the dinner experience has mixed reviews, specific venues like the Copper restaurant and buffet dinners with live music are particularly well-regarded.
Rooms at The Capital Zimbali are consistently praised for their spaciousness, beautiful décor and modern furnishings. The cleanliness of the rooms and public spaces is frequently highlighted, though minor maintenance issues have been noted. The hotel staff receive acclaim for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience.
The hotel's amenities, including a great Wi-Fi service, well-reviewed spa, expansive and well-maintained pool area and private beach, are frequently mentioned positively. The beach, in particular, is described as clean and stunning, adding a therapeutic and relaxing element to the stay.
Families find The Capital Zimbali to be an ideal holiday spot with numerous activities designed for children and family-friendly facilities. The comfortable beds contribute to a restful stay, despite minor issues with pillows and occasional bedding cleanliness.
For business travelers, The Capital Zimbali meets all the necessary standards with functional business centers and well-equipped conference rooms, ensuring a blend of work and relaxation. Overall, The Capital Zimbali offers a superbly enjoyable stay with its excellent facilities, professional service and beautiful surroundings, making it a top choice for a memorable getaway.