HomeTowne Studios by Red Roof Phoenix - Dunlap Ave
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Summary of reviewsHomeTowne Studios by Red Roof Phoenix - Dunlap Ave offers a practical location with easy access to transportation options, such as the freeway, light rail, and bus services, making it convenient for reaching various destinations including hospitals, workplaces, and the airport. The proximity to shopping venues and grocery stores like QT and Circle K adds to its accessibility. Guests have appreciated the closeness of these amenities despite some concerns regarding the neighborhood's security due to the presence of homeless individuals.
The hotel provides budget-friendly rooms equipped with essential amenities like a full refrigerator and stove, suitable for longer stays or guests who prefer cooking their own meals. The layout resembling a studio apartment provides a sense of spaciousness and homeliness, and some guests have appreciated the comfortable mattresses and the option for a late check-out at no additional charge.
Despite these positive aspects, there are significant concerns about cleanliness and maintenance. Reviews frequently mention issues such as rooms smelling of smoke, broken furniture, unpleasant odors, and cleanliness problems, including the presence of bugs and poorly maintained common areas. Guests have noted the need for urgent pest control and improvements in housekeeping standards.
The staff at HomeTowne Studios receive mixed reviews, with positive feedback highlighting their friendliness, accommodating nature, and helpfulness, especially the front desk personnel. However, there are also reports of unprofessional behavior and inattentiveness, with specific criticisms regarding certain staff members and booking inefficiencies.
Bed comfort varies significantly, with some guests finding them comfortable while others report issues with old spring mattresses and metal frames affecting sleep quality. Cleanliness concerns, including stained bedding, further impact the overall experience.
In summary, while HomeTowne Studios offers affordable accommodations with practical amenities in a convenient location, it faces challenges in maintaining cleanliness, consistent service quality, and neighborhood security, affecting the overall guest experience.
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The hotel provides budget-friendly rooms equipped with essential amenities like a full refrigerator and stove, suitable for longer stays or guests who prefer cooking their own meals. The layout resembling a studio apartment provides a sense of spaciousness and homeliness, and some guests have appreciated the comfortable mattresses and the option for a late check-out at no additional charge.
Despite these positive aspects, there are significant concerns about cleanliness and maintenance. Reviews frequently mention issues such as rooms smelling of smoke, broken furniture, unpleasant odors, and cleanliness problems, including the presence of bugs and poorly maintained common areas. Guests have noted the need for urgent pest control and improvements in housekeeping standards.
The staff at HomeTowne Studios receive mixed reviews, with positive feedback highlighting their friendliness, accommodating nature, and helpfulness, especially the front desk personnel. However, there are also reports of unprofessional behavior and inattentiveness, with specific criticisms regarding certain staff members and booking inefficiencies.
Bed comfort varies significantly, with some guests finding them comfortable while others report issues with old spring mattresses and metal frames affecting sleep quality. Cleanliness concerns, including stained bedding, further impact the overall experience.
In summary, while HomeTowne Studios offers affordable accommodations with practical amenities in a convenient location, it faces challenges in maintaining cleanliness, consistent service quality, and neighborhood security, affecting the overall guest experience.
Motel with Parking
Accessible Motel
Small Motel
Guest Reviews
HomeTowne Studios by Red Roof Phoenix - Dunlap Ave offers a location that is practical and meets various travel needs. Its proximity to transportation options is a major advantage, with easy access to the freeway and nearby light rail and bus services. This makes it convenient for getting around the city and reaching destinations such as hospitals, workplaces, and the airport. The presence of shopping venues like QT and Circle K, as well as malls and grocery stores, further enhance its accessibility. Guests have appreciated its closeness to these amenities.
Despite this, it's important to note that the hotel is situated in a less desirable part of town, where security concerns are raised due to the presence of homeless individuals. This might detract from the overall experience for some. Rooms vary in cleanliness, and there are mentions of issues with room conditions. However, the staff is praised for their attentiveness and accommodating nature, consistently assisting with guest concerns like key demagnetization and maintaining property security.
In summary, while the practical location of this hotel facilitates easy travel and access to essential services and shopping, some guests feel the immediate surroundings could be better maintained in terms of security and cleanliness.
The reviews for HomeTowne Studios by Red Roof in Phoenix present a mixed picture of the hotel's room offerings. Positively, guests have noted that rooms are quite budget-friendly, providing essential amenities like a full refrigerator and stove which can be ideal for longer stays or those who prefer cooking their own meals. Some guests appreciated the mattress which proved to be comfortable for a good night's sleep, and the gesture of allowing a late check-out at no additional charge added a touch of hospitality. Moreover, the layout, resembling a studio apartment, appealed to some for its spaciousness and sense of homeliness.
However, the detracting elements in the reviews highlight significant concerns regarding cleanliness and maintenance. Many guests have reported issues such as rooms smelling of smoke despite being non-smoking, broken furniture, and a general lack of upkeep with cleanliness being a major concern. The presence of bugs was a frequent complaint, along with problems like malfunctioning lights and the absence of basic necessities like hand soap. Additionally, several reviews mentioned rooms that seemed to lack thorough cleaning between guest stays, further compounding dissatisfaction. These criticisms suggest that while the hotel offers affordability and some positive features, it struggles with consistency in maintaining quality and cleanliness in its accommodations.
Travelers visiting HomeTowne Studios by Red Roof in Phoenix may find a mixed experience awaiting them when it comes to bed comfort. While some guests have found the beds to be comfortable, others have reported issues ranging from discomfort due to old spring mattresses to metal frames that compromise sleep quality. Cleanliness is a recurring concern, with reports of stains and unpleasant odors affecting the rooms' overall condition. Despite these challenges, a few guests have appreciated the added convenience of having a full fridge and stove in the room, adding a touch of practicality to their stay. Overall, the quality of the beds varies significantly, suggesting that potential visitors carefully consider their priorities for rest and relaxation when choosing this accommodation.
The HomeTowne Studios by Red Roof Phoenix - Dunlap Ave has recently garnered feedback highlighting significant concerns about the cleanliness and maintenance of the property. Numerous reviews pointed out the presence of cockroaches, both in the rooms and on the property, indicating a need for urgent pest control measures. The general condition of the rooms left much to be desired, with reports of dirty floors, stained bedding, and unpleasant odors. Guests have noted issues such as stained curtains and broken appliances like the refrigerator and shower faucet. Common areas, both inside and outside the hotel, appear to be in poor condition, with overflowing trash and other maintenance issues. Guests have expressed disappointment over the apparent lack of thorough housekeeping and the need for significant renovations and improvements in cleanliness standards. Despite isolated reports of responsive staff to specific issues, the overall cleanliness and upkeep of the hotel require considerable attention.
The staff at HomeTowne Studios by Red Roof Phoenix - Dunlap Ave receive mixed reviews from guests. On the positive side, many guests have described the staff as friendly and accommodating. Several guests appreciated the helpfulness and politeness of the front desk personnel, including instances of staff being responsive to key issues and smoking complaints. Descriptions of the staff as congenial, professional, kind, and supportive were also shared, with mention of a manager who was especially personable and efficient.
However, the reviews also highlight significant negative experiences. Some guests encountered rudeness and unprofessional behavior, especially at the front desk. There are mentions of staff being unhelpful or inattentive, and even staff engaging in unprofessional activities outside the office. Specific criticisms were directed at certain individuals and practices, including inflexibility regarding rules. A notable complaint involved a charged non-stay and inefficient handling of booking issues.
Overall, while many guests found the staff to be obliging and pleasant, there is a considerable portion who experienced less favorable interactions, citing instances of disrespect and unprofessionalism.
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Location
Despite this, it's important to note that the hotel is situated in a less desirable part of town, where security concerns are raised due to the presence of homeless individuals. This might detract from the overall experience for some. Rooms vary in cleanliness, and there are mentions of issues with room conditions. However, the staff is praised for their attentiveness and accommodating nature, consistently assisting with guest concerns like key demagnetization and maintaining property security.
In summary, while the practical location of this hotel facilitates easy travel and access to essential services and shopping, some guests feel the immediate surroundings could be better maintained in terms of security and cleanliness.
Rooms
However, the detracting elements in the reviews highlight significant concerns regarding cleanliness and maintenance. Many guests have reported issues such as rooms smelling of smoke despite being non-smoking, broken furniture, and a general lack of upkeep with cleanliness being a major concern. The presence of bugs was a frequent complaint, along with problems like malfunctioning lights and the absence of basic necessities like hand soap. Additionally, several reviews mentioned rooms that seemed to lack thorough cleaning between guest stays, further compounding dissatisfaction. These criticisms suggest that while the hotel offers affordability and some positive features, it struggles with consistency in maintaining quality and cleanliness in its accommodations.
Beds
Cleanliness
Staff
However, the reviews also highlight significant negative experiences. Some guests encountered rudeness and unprofessional behavior, especially at the front desk. There are mentions of staff being unhelpful or inattentive, and even staff engaging in unprofessional activities outside the office. Specific criticisms were directed at certain individuals and practices, including inflexibility regarding rules. A notable complaint involved a charged non-stay and inefficient handling of booking issues.
Overall, while many guests found the staff to be obliging and pleasant, there is a considerable portion who experienced less favorable interactions, citing instances of disrespect and unprofessionalism.
No, HomeTowne Studios by Red Roof Phoenix - Dunlap Ave doesn't have any pool.
No, a spa isn't available at HomeTowne Studios by Red Roof Phoenix - Dunlap Ave.
No, HomeTowne Studios by Red Roof Phoenix - Dunlap Ave doesn't allow dogs.
Yes, parking facilities are available at HomeTowne Studios by Red Roof Phoenix - Dunlap Ave.
No, HomeTowne Studios by Red Roof Phoenix - Dunlap Ave doesn't have a gym.
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