JW Marriott Phoenix Desert Ridge Resort & Spa

Phoenix, 5350 East Marriott Drive33.683452,-111.966063(Show on Map)

8.6

Very Good

+5 Photos

+ 3 Photos3

Checkin - Checkout datesSat, 14 Nov - Sun, 15 Nov14 Nov - 15 Nov

Info

Summary of reviews

Summarized by AI

The JW Marriott Phoenix Desert Ridge Resort & Spa is a highly recommended resort that offers a fantastic pool area loved by many guests. The lazy river was a particular highlight, perfect for groups of all ages and well-maintained. The other pools on-site were also popular and despite some guests expressing frustration about having to reserve pool areas and being charged for it, it did not affect their overall enjoyment. The resort's beautiful lobby and boutique shops also impressed guests. Despite one of the pools being under maintenance during the stay, guests still found the pool area and spa to be great with plenty of amenities to enjoy. Overall, guests couldn't get enough of the pool area at the JW Marriott Phoenix Desert Ridge Resort & Spa.

Categories

Luxury

AI-generatedA sprawling desert resort offering five pools, including a lazy river, and two championship golf courses. Its 28,000 sq ft spa provides extensive wellness services, complemented by multiple dining options across its expansive, high-end grounds.

Gym

AI-generatedThis resort provides a comprehensive fitness center as part of its extensive amenities. The JW Marriott Phoenix Desert Ridge Resort & Spa aims to cater to all wellness needs.

Heated Pool

AI-generatedHome to a four-acre pool complex, featuring a 1,600-linear-foot lazy river and an 89-foot waterslide. Offers multiple pool experiences, including the Wildfire pool and the Sidewinder pool, ensuring a variety of options for all guests.

Lazy River

The JW Marriott Phoenix Desert Ridge Resort & Spa presents an unforgettable lazy river experience that serves as a perfect escape into tranquility or a source of boundless fun. This outdoor treasure provides heated waters, ensuring comfort for all seasons, and is complemented by a route that offers a laid-back journey while absorbing the scenic surroundings. Towels are conveniently provided, ensuring guests can dry off after their relaxing float or spontaneous water games. The engaging course of the lazy river ensures an enjoyable ride, making it an absolute must-try for every visitor. Whether it's the joy of floating effortlessly or the thrill of playful splashes, the lazy river guarantees an engaging and delightful time.

Outdoor Pool

AI-generatedThis resort boasts multiple elaborate outdoor pools, including a lazy river and a water slide, making it ideal for families and those seeking a fun aquatic experience. The pools are surrounded by lush landscaping and offer ample space for relaxation.

5 Star

AI-generatedThe resort offers a luxurious experience with multiple pools, a lazy river, a spa, and diverse dining options. Guests can enjoy spacious rooms, golf courses, and a range of activities suitable for families and couples.

Yoga

AI-generatedThis resort offers yoga classes and wellness programs in a luxurious setting, complemented by its spa facilities. The resort provides a relaxing environment for those seeking a rejuvenating yoga experience.

Tennis

AI-generatedThis resort boasts an exceptional Racquet Center with five lighted hard tennis courts. The resort's tennis program includes private lessons, daily clinics, and a full-service pro shop.

Accessible

AI-generatedBeing a large resort and spa, it is expected to offer a range of accessible rooms and facilities, including accessible pools, restaurants, and spa areas.

Golf

AI-generatedThis resort is home to Wildfire Golf Club, featuring two 18-hole championship courses designed by golf legends Arnold Palmer and Nick Faldo. It offers extensive practice facilities and has hosted professional tournaments.

Parking

AI-generatedBeing a JW Marriott resort, it is expected to have ample parking, potentially with valet services. Resorts typically offer more comprehensive parking solutions.

Business

AI-generatedThis resort provides a luxurious setting with extensive conference facilities, multiple dining options, and recreational amenities. Its location in North Phoenix offers a serene environment for business events.

Pool

AI-generatedThe JW Marriott Phoenix Desert Ridge Resort & Spa has a four-acre pool complex with a 1,600-linear-foot lazy river and an 89-foot waterslide. The resort also offers multiple pools with distinct themes.

Heated Pool

Lazy River

Outdoor Pool

Romantic

AI-generatedThis resort offers luxurious accommodations, multiple pools, and a world-class spa, providing a romantic and pampering escape. Couples can enjoy fine dining and scenic desert views.

Family

AI-generatedThis resort features the Aqua Ridge Water Park with multiple pools, water slides, a lazy river, and a splash pad. It also offers two 18-hole golf courses, pickleball, a spa, lawn games, a Family Zone, an arcade room, and a schedule of family activities.

Spa

Set against the stunning backdrop of the Sonoran Desert, the Revive Spa at JW Marriott Phoenix Desert Ridge Resort & Spa offers a serene space for rejuvenation and relaxation. Upon entering the tranquil two-story rotunda, guests are welcomed by the soothing sounds of water, setting the stage for an immersive wellness experience. The spa complex echoes this tranquility throughout, extending from its treatment and relaxation rooms to the palm-lined sanctuary pool, cabanas, sauna and steam rooms.

The Revive Spa doesn't limit its offerings to treatments alone. It also houses the delectable Spa Bistro, where a dedicated chef serves dishes enriched with fresh ingredients and unique flavor combinations, ensuring a delightful culinary experience. The Salon at Revive Spa complements the wellness journey with an array of beauty services, bringing together a complete sense of well-being under one roof. The multitude of spa services range from traditional massages and facials to innovative treatments like TheraBliss Stone Massage, Bamboo Massage, Cupping and more, all tailored to meet individual wellness needs and preferences. Special care is taken to curate treatments for specific needs, such as the Prenatal massage for expectant mothers and the Gentleman’s Total Wellness facial. The Revive Spa experience embodies a holistic approach to wellness, making it an essential visit in the heart of Phoenix, AZ.

Honeymoon

AI-generatedThis resort offers a luxury pool experience, two championship PGA golf courses, and the Revive Spa. Honeymooners can enjoy spacious accommodations and a variety of activities in a beautiful desert setting.

Dog Friendly

Free Wi-Fi

Check-in - Check-out

Check In:

16:00

Check Out:

11:00

Facilities

Parking

Restaurant

Pets allowed

Room service

Meeting/banquet facilities (additional charge)

Bar

24-hour front desk

Tennis court

Sauna (additional charge)

Fitness centre

Golf course (within 3 km) (additional charge)

Garden

Terrace

Non-smoking rooms

Business centre

Babysitting/child services (additional charge)

Laundry (additional charge)

Dry cleaning (additional charge)

Facilities for disabled guests

Barber/beauty shop

Games room

Breakfast in the room

Ironing service (additional charge)

Internet services

Lift

Express check-in/check-out

Safety deposit box

Valet parking

Currency exchange

Spa & wellness centre (additional charge)

Massage (additional charge)

Hot tub/Jacuzzi

Hiking (off-site)

Car hire

Cycling (off-site)

Heating

Fax/photocopying

Luggage storage

WiFi

Allergy-free room

Outdoor pool (additional charge)

Free WiFi

Non-smoking throughout

Air conditioning

Designated smoking area

ATM/cash machine on site

Snack bar

Sun terrace

Outdoor pool (all year) (additional charge)

Concierge service

Special diet menus (on request)

Trouser press (additional charge)

Vending machine (drinks)

Vending machine (snacks)

Lockers

Shared lounge/TV area

Kids' club (additional charge)

Minimarket on site

Water park

Parking on site

Private parking

Water slide

Swimming pool toys

Board games/puzzles

Indoor play area

Kids' outdoor play equipment

Kids' meals (additional charge)

Kid-friendly buffet

Accessible parking

Wheelchair accessible

Toilet with grab rails

Lower bathroom sink

Pool with view

Heated pool

Shallow end

Wine/champagne (additional charge)

Auditory guidance

Tennis equipment

Coffee house on site

Sun loungers or beach chairs

Sun umbrellas

Outdoor furniture

Fence around pool

Picnic area

Outdoor fireplace

Beauty services

Facial treatments

Waxing services

Make-up services

Hair treatments

Manicure

Pedicure

Body treatments

Body scrub

Body wrap

Light therapy

Spa facilities

Steam room

Spa lounge/relaxation area

Spa/wellness packages

Fitness

Yoga classes

Fitness classes

Personal trainer

Fitness/spa locker rooms

Kids' pool

Bike tours

Themed dinner nights

Happy hour (additional charge)

Cooking class

Live music/performance

Live sport events (broadcast)

24-hour security

Key card access

Smoke alarms

Fire extinguishers

Swimming pool

Food can be delivered to guest accommodation

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

Room Types

Guest Room, 1 KingThis room provides a flat-screen cable TV, an iPod docking station and an en suite bathroom.

JW Griffin Club for 2, Club lounge access, Guest roomThis room also provides a flat-screen cable TV, an iPod docking station and an en suite bathroom. This room features lounge access to the JW Griffin Club for 2 featuring complimentary food, a hot buffet breakfast, midday snack, hors d'oeuvres, dessert, late night snack, complimentary cocktails, complimentary non-alcoholic beverages, and complimentary business services. Please note, guests must be 21 years old to use the lounge.

1 Bedroom Executive Suite, 1 King, Sofa bed, BalconyFeaturing a balcony with a resort view, this suite provides a flat-screen cable TV, an iPod docking station and an en suite bathroom.

Guest room, 1 King, Mountain view, BalconyThis room provides a flat-screen cable TV, an iPod docking station and an en suite bathroom.

Guest room, 1 King, Resort viewOffering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious twin/double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit offers 1 bed.

Wellness SuiteThis spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Guest room, 2 DoubleProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services.

Guest room, 2 Double, Mountain view, BalconyOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as mountain views. The unit offers 2 beds.

Guest room, 1 King, Pool View, BalconyOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as pool views. The unit has 1 bed.

Guest room, 2 Double, Pool View, BalconyFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as pool views. The unit has 1 bed.

JW Griffin Club for 2, Club lounge access, Guest roomOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, executive lounge access and a seating area. The unit has 2 beds.

Guest room, 2 Double, Resort viewFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit has 2 beds.

King Room with Tub - Mobility and Hearing AccessibleOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services.

Queen Room with Two Queen Beds with Roll-in Shower - Mobility and Hearing AccessibleFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe.

Queen Room with Two Queen Beds, Tub and Resort View - Mobility and Hearing AccessibleFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit has 2 beds.

King Room with Resort View/Fire Pit/PatioProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit offers 1 bed.

Queen Room with Resort View/Fire Pit/PatioProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

Studio King Suite with Sofa BedThe spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.

Peloton Wellness King Suite with Sofa Bed and BalconyThe spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.

One-Bedroom Sundeck King Suite with Sofa Bed and Pool ViewThe spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

King Room - Hearing AccessibleProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

King Room with Resort View - Hearing AccessibleFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services.

Queen Room with Two Queen Beds and Resort View - Hearing AccessibleProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services.

King Room with Roll-in Shower - Mobility and Hearing AccessibleProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe. The unit offers 1 bed.

Queen Room with Two Queen Beds, Tub and Resort View - Mobility and Hearing AccessibleProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe.

Queen Room with Two Queen Beds with Roll-in Shower - Mobility and Hearing AccessibleFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe.

King Room with Resort View and Roll-in Shower - Mobility and Hearing AccessibleFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit has 1 bed.

King Room with Tub - Mobility and Hearing AccessibleFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe. The unit has 1 bed.

Queen Room with Two Queen Beds and Tub - Mobility and Hearing AccessibleFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit has 2 beds.

King Room with Resort View and Tub - Mobility and Hearing AccessibleFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe.

One-Bedroom Corner Suite with Sofa Bed and BalconyThe spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.

Queen Room with Two Queen Beds - Hearing AccessibleFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit has 2 beds.

Queen Room with Two Queen Beds and Resort View - Hearing AccessibleOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

King Room with Resort View and Tub - Mobility and Hearing AccessibleProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

Queen Room with Two Queen Beds, Tub and Resort View - Mobility and Hearing AccessibleOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

King Room with Resort View and Roll-in Shower - Mobility and Hearing AccessibleOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe. The unit offers 1 bed.

Guest Reviews

8.6

Very Good

Review Summaries

Summarized by AI

Rooms

The rooms at JW Marriott Phoenix Desert Ridge Resort & Spa have received positive feedback from guests with comments highlighting the design and functionality of the rooms. The hotel campus and rooms were found to be great and guests were impressed with the cleanliness and comfort of their rooms. Many guests loved their room views and the hotel's pool facilities. There were recommendations to upgrade rooms as some furniture was old and tired. However, some guests noted that the cost of the rooms did not match the outdated bathroom decor and small beds. A few guests reported issues with their room amenities such as the air conditioning, lighting and toilet, which detracted from their overall experience.

Staff

The staff at the JW Marriott Phoenix Desert Ridge Resort & Spa is exceptional with many guests praising their wonderful customer service and amazing attitude. From the bell service to the front desk, guests found the staff to be consistently friendly and helpful, contributing to an overall pleasant stay. Some guests even described the staff as outstanding, demonstrating a commitment to providing high-quality service. Although a few guests found a couple of staff members to be less than friendly, the majority of feedback was overwhelmingly positive. Overall, guests can expect excellent service from the staff at this resort.

Pool

The JW Marriott Phoenix Desert Ridge Resort & Spa boasts a fantastic pool area, loved by many guests. They raved about the lazy river, which was perfect for groups of all ages and allowed them to relax and float along. Kids especially enjoyed this feature as they had tons of fun in the water. While some guests found the lazy river to be shorter than expected, they all agreed that it was clean and well-maintained. The other pools on-site were also popular among the guests, who used all of them during their stay. However, some guests expressed frustration about having to reserve pool areas and being charged for it. In addition, the poolside drinks were pricey, but this did not affect the overall enjoyment of the pool. The resort also impressed guests with its beautiful lobby and boutique shops. Despite one of the pools being under maintenance during the stay, guests still found the pool area and spa to be great with plenty of amenities to enjoy. Overall, guests couldn't get enough of the pool area at the JW Marriott Phoenix Desert Ridge Resort & Spa.

FAQ

Yes, JW Marriott Phoenix Desert Ridge Resort & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool, Lazy River.

Yes, a spa is available at JW Marriott Phoenix Desert Ridge Resort & Spa.

Yes, JW Marriott Phoenix Desert Ridge Resort & Spa welcomes dogs.

Yes, parking facilities are available at JW Marriott Phoenix Desert Ridge Resort & Spa.

Yes, JW Marriott Phoenix Desert Ridge Resort & Spa has a gym.

Location

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