Red Roof Inn PLUS + Phoenix West
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Summary of reviewsRed Roof Inn PLUS + Phoenix West offers a combination of positive and mixed reviews, catering well to certain needs while leaving room for improvements in others. The hotel's location is highly appreciated for its convenience, providing easy access to the freeway, nearby food options and essential amenities like supermarkets. Its proximity to State Farm Stadium, Sky Arbor Airport and downtown Phoenix makes it a practical choice for travelers looking to explore the area or attend events. However, guests point out concerns regarding the surrounding neighborhood, noting the presence of a significant homeless population and some drug activity.
One notable drawback is the absence of breakfast offerings with many guests expressing disappointment over this, especially given the price point. Some guests also pointed out the lack of in-room amenities like fridges and microwaves, further underscoring the hotel's limited food and beverage conveniences.
The rooms themselves receive mixed feedback. Many guests appreciate the clean, quiet and spacious rooms with comfortable beds and pillows getting special mentions. Recent room remodels have been noted positively, particularly by those traveling with pets. However, some visitors have reported issues with cleanliness, outdated furniture and inconsistent room service. Despite these drawbacks, the majority of guests find the rooms to be a good size and generally clean, making them an adequate choice for budget travelers.
Cleanliness is a mixed bag at this hotel. While many guests praise the very clean and tidy rooms, others report significant issues such as filthy rooms, dirty floors and stained bedding. The inconsistency in housekeeping practices indicates a need for more thorough and regular cleaning.
The staff at Red Roof Inn PLUS+ Phoenix West receive varied reviews. Many guests find the staff friendly, courteous and professional with specific praise for individuals like Jennifer and the manager Isabel. However, some guests report unprofessional behavior and a lack of assistance from certain staff members, which can detract from the overall experience.
For families, the hotel offers a mixed environment. While the quiet area can be peaceful, concerns about safety and a lack of family-friendly amenities may not meet all expectations. The pool has also received criticism for its cleanliness, potentially limiting its appeal for children.
Beds at the hotel generally receive positive feedback for their comfort, although some guests find them too hard or uncomfortable. Cleanliness of the bedding is also highlighted positively, despite occasional issues with stained linens.
Overall, Red Roof Inn PLUS + Phoenix West delivers a mid-range experience consistent with its three-star rating. It meets basic expectations, offering clean rooms and comfortable beds, complemented by generally courteous service. The hotel's pet-friendly policies and laminate floors enhance its appeal for travelers with pets, making it a welcoming choice for those bringing their furry friends along.
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One notable drawback is the absence of breakfast offerings with many guests expressing disappointment over this, especially given the price point. Some guests also pointed out the lack of in-room amenities like fridges and microwaves, further underscoring the hotel's limited food and beverage conveniences.
The rooms themselves receive mixed feedback. Many guests appreciate the clean, quiet and spacious rooms with comfortable beds and pillows getting special mentions. Recent room remodels have been noted positively, particularly by those traveling with pets. However, some visitors have reported issues with cleanliness, outdated furniture and inconsistent room service. Despite these drawbacks, the majority of guests find the rooms to be a good size and generally clean, making them an adequate choice for budget travelers.
Cleanliness is a mixed bag at this hotel. While many guests praise the very clean and tidy rooms, others report significant issues such as filthy rooms, dirty floors and stained bedding. The inconsistency in housekeeping practices indicates a need for more thorough and regular cleaning.
The staff at Red Roof Inn PLUS+ Phoenix West receive varied reviews. Many guests find the staff friendly, courteous and professional with specific praise for individuals like Jennifer and the manager Isabel. However, some guests report unprofessional behavior and a lack of assistance from certain staff members, which can detract from the overall experience.
For families, the hotel offers a mixed environment. While the quiet area can be peaceful, concerns about safety and a lack of family-friendly amenities may not meet all expectations. The pool has also received criticism for its cleanliness, potentially limiting its appeal for children.
Beds at the hotel generally receive positive feedback for their comfort, although some guests find them too hard or uncomfortable. Cleanliness of the bedding is also highlighted positively, despite occasional issues with stained linens.
Overall, Red Roof Inn PLUS + Phoenix West delivers a mid-range experience consistent with its three-star rating. It meets basic expectations, offering clean rooms and comfortable beds, complemented by generally courteous service. The hotel's pet-friendly policies and laminate floors enhance its appeal for travelers with pets, making it a welcoming choice for those bringing their furry friends along.
Cheap Hotel
This hotel offers free wifi and is pet friendly. It's a budget-friendly option for travelers visiting Phoenix.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Situated conveniently close to the freeway, Red Roof Inn PLUS + Phoenix West offers easy access to a variety of food options, fast food joints and even a supermarket. Ideal for travelers looking to explore the greater Phoenix area or attend events, the hotel is just 20 minutes away from the State Farm Stadium and Sky Arbor Airport. Its central location also provides a short distance to downtown Phoenix, making it convenient for both family gatherings and parties.
The hotel is surrounded by several expressways, ensuring hassle-free commutes to nearby attractions. Visitors appreciate the combination of good location and value for money, despite some concerns about the surrounding neighborhood. The area is home to a significant homeless population and some drug activity, which can make guests feel uneasy. Nonetheless, for those prioritizing proximity to highways and dining conveniences, the hotel serves as a practical option.
The breakfast situation at Red Roof Inn PLUS + Phoenix West has clearly been a point of contention for guests. Many reviews highlight the absence of breakfast offerings altogether, which stands out as a notable drawback. Guests have repeatedly mentioned that no breakfast was available and expressed disappointment over this, especially considering the price they paid for their stay. There were also mentions of the breakfast being very basic with an insufficient variety of options. Additionally, the lack of in-room amenities like a fridge or microwave has been brought up in conjunction with the absence of breakfast, further underlining the limited food and beverage conveniences at the hotel. Overall, the breakfast experience at this hotel does not meet many guests' expectations.
The rooms at Red Roof Inn PLUS + Phoenix West have received mixed feedback from guests with several positive highlights. Many visitors appreciated the clean, quiet and spacious nature of the rooms with some noting that they were very comfortable and well-suited for a good night's sleep. The beds and pillows also garnered praise for their comfort. The recent room remodels were noted to be particularly nice and accommodating, especially for those traveling with pets.
However, the cleanliness of the rooms seems to be a point of contention with some guests reporting hairs in the bathroom and on the sheets, as well as dirty floors. There were mentions of outdated furniture and a musty odor in a few instances and some rooms had issues like broken lights, small TVs and limited toiletries. Additionally, some guests experienced rooms that weren't cleaned daily and in some cases, room service was inconsistent over longer stays.
Despite these drawbacks, many guests found the rooms to be generally nice, clean and a good size, making them an adequate choice for budget travelers. The presence of amenities like fridges and microwaves in some rooms added convenience, even though these were not universally available. In summary, while the comfort and spaciousness of the rooms at Red Roof Inn PLUS + Phoenix West are noteworthy, attention to detail in cleanliness and maintenance could enhance the overall guest experience.
The beds at Red Roof Inn PLUS + Phoenix West receive mixed reviews from guests with a predominant lean towards comfort. Many guests find the beds to be very comfortable with terms like soft, clean and spacious frequently mentioned. The comfortable piles and supportive mattresses contribute positively to their stay and the majority appreciate the nice and comfy feel of the beds. Several reviews highlight beds that are clean and free of bed bugs, ensuring a healthy sleep environment.
However, not all experiences are positive. Some guests find the beds too hard, lopsided or tilted, leading to discomfort and even back pain. There are mentions of stained bedding and the need for new linens, which detracts from the overall experience. A few guests are dissatisfied with the thinness of the pillows and the occasional unmade or poorly made beds.
Despite these issues, the overall sentiment leans towards satisfaction with guests underscoring the comfort and cleanliness of the beds as standout features.
Red Roof Inn PLUS + Phoenix West seems to have a mixed reception when it comes to the hotel's cleanliness. Many guests have praised the hotel for its very clean and tidy rooms, noting that the bedrooms were clean and comfortable. Some guests highlighted the cleanliness and quiet of the facility, describing the rooms as neat and well-maintained. The property itself appears to be clean with housekeepers receiving positive remarks for being on top of things.
However, several reviews mentioned significant issues with cleanliness that affected the stay. Reports of filthy rooms, dirty floors, stained bedding and unclean bathrooms were common. Some guests encountered roaches, dust and unpleasant odors, while others noted graffiti and general disrepair, such as worn-out furniture and carpets in need of replacement. Daily cleaning services seemed inconsistent with some rooms not being cleaned during the entire stay. The hotel’s elevator and lobby also received criticism for their poor condition.
In sum, while many guests experienced clean and comfortable accommodations, others found the levels of cleanliness to be severely lacking, indicating a need for more consistent housekeeping and maintenance practices.
At Red Roof Inn PLUS+ Phoenix West, guest sentiments towards the hotel's staff vary, but there are notable mentions of positive experiences. Many visitors found the staff to be friendly, courteous and professional with specific praise directed towards individuals like Jennifer and the manager Isabel for their pleasant demeanor. The reception and front desk team received compliments for their welcoming attitude and efficiency during check-ins and check-outs. Guests appreciated the helpfulness and kindness extended to them by various staff members, which seemed to enhance their stay.
However, the reviews also highlighted significant inconsistency in service quality. While some guests described the staff as unprofessional, rude or unaccommodating, others experienced delays and a lack of assistance. Certain reviews pointed out that some staff members seemed disinterested or dismissive, leading to dissatisfaction during their stay. Issues such as not mentioning deposits upfront and unclean rooms added to the complaints.
Despite these mixed reviews, it is evident that many guests found comfort in the attentiveness and friendliness of certain staff members, contributing positively to their overall stay at the hotel.
The Red Roof Inn PLUS + Phoenix West offers a mixed experience for families. Some guests appreciated the quiet area, which can be a peaceful setting for a visit. However, there are significant concerns about the hotel's suitability for families with multiple accounts suggesting it feels unsafe and is not family-friendly. The pool, a potential source of enjoyment for kids, has received criticism for its cleanliness. The overall environment and specific family-friendly services might not meet the expectations of those traveling with children.
Red Roof Inn PLUS + Phoenix West offers a mid-range experience that aligns with expectations for a three-star property. The rooms are consistently noted for cleanliness, providing an adequate and comfortable resting space. Despite this, certain elements may give an impression of bordering on a two-star rating with visual aspects like things looking dirty and wrinkled sheets contributing to this perception. The staff are friendly and make an effort to greet guests with a good morning, adding a positive touch to the stay. Overall, the hotel delivers on the essentials expected from a three-star hotel, providing clean rooms and adequate beds complemented by courteous service.
Red Roof Inn PLUS+ Phoenix West is a welcoming choice for travelers with pets. Guests appreciated the hotel's pet-friendly policy, allowing them to bring their furry companions along. The recent update to the big dog rules has been well-received, making it easier for owners to stay with their large dogs. The presence of laminate floors instead of carpets is a thoughtful feature, enhancing cleanliness and convenience for those with pets. The hotel’s overall pet-friendly atmosphere and accommodating policies were highlighted positively in the reviews.
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Location
The hotel is surrounded by several expressways, ensuring hassle-free commutes to nearby attractions. Visitors appreciate the combination of good location and value for money, despite some concerns about the surrounding neighborhood. The area is home to a significant homeless population and some drug activity, which can make guests feel uneasy. Nonetheless, for those prioritizing proximity to highways and dining conveniences, the hotel serves as a practical option.
Breakfast
Rooms
However, the cleanliness of the rooms seems to be a point of contention with some guests reporting hairs in the bathroom and on the sheets, as well as dirty floors. There were mentions of outdated furniture and a musty odor in a few instances and some rooms had issues like broken lights, small TVs and limited toiletries. Additionally, some guests experienced rooms that weren't cleaned daily and in some cases, room service was inconsistent over longer stays.
Despite these drawbacks, many guests found the rooms to be generally nice, clean and a good size, making them an adequate choice for budget travelers. The presence of amenities like fridges and microwaves in some rooms added convenience, even though these were not universally available. In summary, while the comfort and spaciousness of the rooms at Red Roof Inn PLUS + Phoenix West are noteworthy, attention to detail in cleanliness and maintenance could enhance the overall guest experience.
Beds
However, not all experiences are positive. Some guests find the beds too hard, lopsided or tilted, leading to discomfort and even back pain. There are mentions of stained bedding and the need for new linens, which detracts from the overall experience. A few guests are dissatisfied with the thinness of the pillows and the occasional unmade or poorly made beds.
Despite these issues, the overall sentiment leans towards satisfaction with guests underscoring the comfort and cleanliness of the beds as standout features.
Cleanliness
However, several reviews mentioned significant issues with cleanliness that affected the stay. Reports of filthy rooms, dirty floors, stained bedding and unclean bathrooms were common. Some guests encountered roaches, dust and unpleasant odors, while others noted graffiti and general disrepair, such as worn-out furniture and carpets in need of replacement. Daily cleaning services seemed inconsistent with some rooms not being cleaned during the entire stay. The hotel’s elevator and lobby also received criticism for their poor condition.
In sum, while many guests experienced clean and comfortable accommodations, others found the levels of cleanliness to be severely lacking, indicating a need for more consistent housekeeping and maintenance practices.
Staff
However, the reviews also highlighted significant inconsistency in service quality. While some guests described the staff as unprofessional, rude or unaccommodating, others experienced delays and a lack of assistance. Certain reviews pointed out that some staff members seemed disinterested or dismissive, leading to dissatisfaction during their stay. Issues such as not mentioning deposits upfront and unclean rooms added to the complaints.
Despite these mixed reviews, it is evident that many guests found comfort in the attentiveness and friendliness of certain staff members, contributing positively to their overall stay at the hotel.
Family
3 Star
Dog Friendly
Yes, Red Roof Inn PLUS + Phoenix West has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Red Roof Inn PLUS + Phoenix West.
Yes, Red Roof Inn PLUS + Phoenix West welcomes dogs.
No, parking facilities aren't available at Red Roof Inn PLUS + Phoenix West.
No, Red Roof Inn PLUS + Phoenix West doesn't have a gym.
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