Red Roof Inn Phoenix North - I-17 at Bell Rd

Phoenix 33.64245900, -112.11633700 , 17222 North Black Canyon Highway (Show on Map)
6.7
Rated


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Summary of reviewsRed Roof Inn Phoenix North - I-17 at Bell Rd is notably situated in a highly convenient location with easy access to the I-17 freeway, ensuring guests can navigate the area with ease. A plethora of amenities, including restaurants, gas stations and stores, are nearby, making dining and daily errands straightforward. Additionally, strategic placement near hospitals adds to its suitability for various visits. Some concerns about the surrounding neighborhood have been noted, but overall, the location is praised for its convenience.

The hotel offers clean, spacious and comfortable rooms that feature minimalist decor and good lighting. The pet-friendly policy and effective air conditioning are appreciated by many. However, some guests experienced inconsistent cleanliness, maintenance issues and a lack of amenities such as microwaves or fridges. Despite these drawbacks, a considerable number of guests still found their accommodations satisfactory.

Cleanliness in the hotel presents a mixed picture. While many guests commend the hardworking cleaning staff for maintaining clean and comfortable rooms, others reported issues with unpleasant odors, dirty carpets and visible mold. Maintenance problems were also a recurring theme, contributing to a perception of the hotel being somewhat rundown despite the cleaning efforts.

Staff interactions have been generally positive with many guests praising the front desk and housekeeping teams for their friendliness and efficiency. Nevertheless, there were instances of unprofessional behavior and indifference reported, suggesting an inconsistency in service quality. The pool is seen as a relaxing feature, though its limited availability in the mornings and cleanliness concerns were noted by some guests.

Parking is convenient and well-lit, providing a sense of security. However, it can get crowded and reports of transients in the lot indicate a need for better management. The beds provide varied experiences; while some found them comfortable and clean, others reported issues with firmness and pillow quality.

Accessibility is a strength with features like an elevator and no stairs making the hotel easy to navigate. However, the lack of accessible restrooms for waiting travelers was noted. Additionally, the hotel's pet-friendly policy is a highlight, though noise and cleanliness issues related to pets were reported.

Overall, Red Roof Inn Phoenix North - I-17 at Bell Rd offers a convenient location and many comfortable, clean rooms, especially for pet owners. However, inconsistencies in cleanliness, maintenance and staff interactions indicate areas for improvement.
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Room Types
Standard Room with Two Double Beds Smoke Free Free Wi-Fi, a flat-screen cable TV and a table with chairs are included in this air-conditioned room.

Superior King Room Smoke Free Free WiFi, a flat-screen cable TV and a microwave and a refrigerator are included in this air-conditioned room. A coffee maker and ironing facilities are also included.

Deluxe Room with Two Double Beds Smoke Free Free WiFi, a microwave, a compact fridge, coffee machine and a flat-screen cable TV are included in this air-conditioned room. Ironing facilities and a bathroom with a hairdryer are also included.

Superior King Room Disability Access Smoke Free Free WiFi, a microwave, a refrigerator, coffee-making facilities and a flat-screen cable TV are included in this air-conditioned room. A work desk and an accessible en suite bathroom is also featured.

Deluxe Room with Two Double Beds Disability Access Smoke Free The spacious double room provides air conditioning, heating, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Guest Reviews
6.7
Rated
Location
Red Roof Inn Phoenix North - I-17 at Bell Rd boasts a highly convenient location that is frequently praised by guests. Situated just off the I-17 freeway, the hotel offers easy access to major routes, making it simple to navigate around the area. Whether guests need to get to work, attend events or catch a flight, the proximity to the freeway is highly advantageous.

The hotel is close to an array of amenities, including food, gas stations and stores, fulfilling daily needs effortlessly. Dining options are plentiful with several restaurants within walking distance, ensuring that guests have a range of choices for meals. For those in town for shopping or sports events, nearby malls and complexes, such as the Peoria Sports Complex, add to the convenience.

Guests appreciate the strategic placement near essential services like hospitals, making it suitable for various types of visits, whether for leisure or medical purposes. This strategic positioning extends to ensuring that necessary errands and quick food or supply runs are incredibly straightforward.

However, a few guests mentioned some concerns about the surrounding neighborhood, indicating occasional unease about vehicle safety and the presence of long-term residents. Despite this, many still find the location to be more than satisfactory for their needs, emphasizing the convenience and assortments of nearby amenities.

Breakfast
Guests of the Red Roof Inn Phoenix North - I-17 at Bell Rd have consistently noted the absence of a breakfast offering. Multiple reviews highlight a lack of continental breakfast, which some travelers found mixed messages about with mentions of false advertisements regarding an onsite breakfast. The lack of a breakfast service potentially inconveniences those without a car, as they find no easy place nearby to grab a morning meal or even a good cup of coffee. Furthermore, the absence of coffee-making facilities in the rooms leaves some guests disappointed. Overall, while the hotel presents itself as an affordable option, the lack of breakfast is a common detractor among its patrons.

Rooms
The rooms at 'Red Roof Inn Phoenix North - I-17 at Bell Rd' offer a mixed experience for guests. Positively, many rooms are described as clean, spacious and comfortable, featuring updated minimalist decor. The lighting is good and the rooms generally feel cozy and welcoming. Guests found the beds in some rooms to be comfortable and appreciated the property's pet-friendly policy. The air conditioning in the rooms works well, ensuring a pleasant temperature and the location is convenient for parking with easy accessibility on the first floor.

However, not all reviews were favorable. Issues such as lack of soundproofing, various unpleasant odors and the absence of a microwave or fridge were noted. Some rooms had maintenance issues like broken TVs, outdated bathrooms and warped floors. Cleanliness was inconsistent with reports of dirty floors, stained sheets and rooms that hadn't been thoroughly cleaned. The hallways often had unpleasant smells and occasional noise disturbances were reported.

Overall, while some guests found their stay pleasant with clean and comfortable accommodations, others experienced significant issues that affected their satisfaction.

Beds
At the Red Roof Inn Phoenix North - I-17 at Bell Rd, the quality of the beds is a mixed experience. While many guests found the beds to be comfortable and clean, highlighting the comfort of the mattresses, others had a different experience. Some guests described the beds as lumpy or very hard and there were mentions of discomfort due to firmness. Opinions on the pillows were also varied with some finding them flat or hard, likening them to bricks, which detracted from the overall sleeping experience. Despite the inconsistency, there were positive notes on the comfort and cleanliness of the beds from several reviewers. Overall, the reviews suggest a disparity in individual experiences regarding bed comfort at this location.

Cleanliness
Red Roof Inn Phoenix North - I-17 at Bell Rd presents a mixed picture when it comes to cleanliness and maintenance. Many guests appreciated the clean and comfortable rooms with several stating that everything was very clean and noting the hard work of the cleaning staff. The rooms were described as clean, spacious and well-organized, providing an overall pleasant stay for some.

However, numerous other guests encountered significant issues that detracted from their experience. Complaints included unpleasant odors such as urine, mold, cigarette smoke, marijuana and stale beer in various parts of the hotel. Specific areas such as hallways, stairwells and rooms were particularly problematic. Some found recurring cleanliness issues, including dirty carpets, stained bedding, dusty surfaces and visible mold, especially in bathrooms. Several guests also reported maintenance problems such as non-working TVs, faulty plumbing and warped floors.

The hotel’s aging infrastructure and occasional neglect in maintenance were also noted, contributing to an overall perception that, despite clean efforts by the staff, the hotel feels run-down and in need of a thorough deep cleaning and update. The contradictory experiences highlight varying degrees of standards and point towards potential inconsistencies across different rooms and areas of the hotel.

Staff
At Red Roof Inn Phoenix North - I-17 at Bell Rd, guest experiences with the staff have been a blend of positive and negative encounters. Many reviews highlight the friendliness and helpfulness of the front desk staff, noting pleasant check-in experiences and courteous service. Several guests mentioned that the staff went out of their way to provide excellent customer service and the housekeeping team was frequently commended for their friendliness and efficiency.

However, not all interactions were favorable. Some guests reported encounters with rude and unhelpful staff members, including instances where the front desk personnel were indifferent or disrespectful. There were also mentions of noise from the staff early in the morning and issues with finding reservations promptly.

Overall, while there are multiple commendations for the accommodating, friendly and nice demeanor of many staff members, there are also significant reports of unprofessional behavior and indifference, indicating inconsistent service quality.

Pool
Guests appreciated having access to a pool at Red Roof Inn Phoenix North - I-17 at Bell Rd, finding it a relaxing and enjoyable feature. The pool's temperature was generally described as comfortable, neither too hot nor too cold. However, there were some issues noted, such as the pool area being closed until late morning and specific concerns about cleanliness and the need for more seating. Despite these points, many found the pool to be a pleasant perk of their stay.

Parking
Red Roof Inn Phoenix North - I-17 at Bell Rd offers a generally positive parking experience for its guests. The parking area is described as convenient and well lit at night, ensuring a sense of security. Guests appreciate the ample parking space, though it can fill up quickly and occasionally be congested. Despite some reports of limited parking space and transients in the lot, guests suggest parking near the front or in extra-lit areas for better safety. Overall, the parking situation is adequate and appreciated with some wishing for improved cleaning and organization.

Accessible
Red Roof Inn Phoenix North - I-17 at Bell Rd is generally well-regarded for its accessibility features. Guests appreciate the availability of an elevator, ensuring ease of movement throughout the hotel. The property is designed to be accessible with no stairs, offering convenient exits and straightforward access to the freeway. It maintains a fully accessible environment throughout the day. The hotel proudly operates as a smoke-free facility, enhancing comfort for all guests. However, one notable concern is the absence of a restroom for travelers waiting to check in, which could be inconvenient. It's advisable to request accessible rooms in advance to ensure the best experience.

Dog Friendly
Red Roof Inn Phoenix North - I-17 at Bell Rd is highly regarded for its pet-friendly policies, making it an attractive option for travelers with pets. Guests appreciate that there are no extra fees for bringing along their furry companions, even for larger breeds. The hotel features dog-friendly areas and ample space for pets to roam. However, there have been some concerns about cleanliness around the property with reports of dog waste not being adequately managed. Additionally, noise issues such as persistent barking have been noted, which could affect the comfort of guests without pets. Despite these drawbacks, many guests find the pet policies convenient and accommodating.


Yes, Red Roof Inn Phoenix North - I-17 at Bell Rd has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Red Roof Inn Phoenix North - I-17 at Bell Rd.

Yes, Red Roof Inn Phoenix North - I-17 at Bell Rd welcomes dogs.

Yes, parking facilities are available at Red Roof Inn Phoenix North - I-17 at Bell Rd.

No, Red Roof Inn Phoenix North - I-17 at Bell Rd doesn't have a gym.

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