The Arizona Biltmore, LXR Hotels & Resorts is a top-notch hotel with an exceptional staff that goes above and beyond for their guests. The bartenders, including Frankie Cortney and Adam at the Sphere Bar, are highly praised for their skills. The staff is described as wonderful, friendly and efficient with many highlighting Jackie as their server. Late night needs are also accommodated with ease. While some guests note that the front desk could have been more helpful, overall the staff is described as very friendly and willing to go out of their way to assist guests. MacArthur's Marissa and Sherry the concierge earn special mentions for their amazing service. The restaurant wait staff and service staff also receive high praise for their excellent job. The front entrance staff are lauded for their helpfulness and friendly attitude. Additionally, guests appreciate the delightful treat of frozen grapes handed out by the staff.
The Hilton Phoenix Resort at the Peak, formerly Pointe Hilton Squaw Peak Resort, is a great destination for travelers looking for a fun and exciting way to escape the Arizona heat. The resort's water slide pool area is a highlight for many guests with hours of fun to be had. While some guests have experienced maintenance issues with the water slide, overall the reviews are positive. Some guests did note that there is an extra fee to enjoy the pool attraction, but it's worth it for the experience.
Embassy Suites by Hilton Phoenix Downtown North is a beautiful and clean hotel that is perfect for families and couples. The spacious and comfortable rooms, ease of check-in and fantastic ambiance make for an enjoyable stay. The indoor pool is a great added bonus, especially for families with kids. The hotel also offers a good breakfast. While there was one incident with the front desk, most guests had a great experience. Families with children should note that there were high school student groups in the lobby and common areas during one stay, which may not be ideal during the COVID-19 pandemic. Additionally, some guests commented on the smaller size of the rooms. Overall, Embassy Suites by Hilton Phoenix Downtown North is a great choice for a comfortable and enjoyable stay.
The Hampton Inn & Suites Phoenix North/Happy Valley is a great option for travelers looking for a comfortable and convenient stay. Despite some minor issues like worn carpets and a noisy elevator, the hotel offers a clean and accommodating experience. The spirit in the nightstand was a charming touch and the free cable provided ample entertainment options. While some reviewers wished for more amenities and upgrades, the reasonable rates make this hotel a great option for those on a budget. Overall, the Hampton Inn & Suites Phoenix North/Happy Valley provides a comfortable and clean stay in Phoenix, whether traveling for business or pleasure.
The Hampton Inn Phoenix - Biltmore is an excellent choice for travelers looking for a comfortable and convenient stay. The hotel boasts a great location with easy access to shopping and dining options as well as attractions. Guests appreciate the large, clean and updated rooms, which are well-maintained by the housekeeping staff. The breakfast is also a highlight with a variety of tasty options available and attentive breakfast staff. The hotel's pool and hot tub are well-maintained and offer a relaxing atmosphere. The friendly and helpful staff receive high praise from guests with many going above and beyond to ensure guests have an enjoyable stay. While some guests reported room cleanliness issues, the majority of guests found the hotel to be spotless and fresh. Overall, the Hampton Inn Phoenix - Biltmore offers exceptional value for its price and exceeds expectations.
Home2 Suites By Hilton Phoenix Airport North, Arizona, consistently receives high praise for its excellent location and modern amenities, making it a favored choice for many travelers. Its strategic placement near Phoenix Sky Harbor Airport, combined with a reliable shuttle service, offers convenient access for both short and extended stays. The hotel's proximity to major highways and attractions such as the Desert Botanical Garden and vibrant areas like Tempe and Scottsdale adds to its appeal.
Guests frequently commend the hotel's clean, spacious, and well-appointed rooms, highlighting their modern design and functional layout. Each suite comes equipped with a kitchenette featuring essential amenities, ensuring a comfortable and convenient experience. The hotel maintains an impressive standard of cleanliness across all areas, with staff noted for their friendliness and helpfulness.
The breakfast offering at Home2 Suites is generally well-regarded, with a variety of options to satisfy different tastes, although some guests mention limitations for those with dietary restrictions. The hotel's facilities also include a well-equipped gym, a clean and serene pool, and ample, free on-site parking, all of which enhance the overall guest experience.
Families appreciate the spacious accommodations, which comfortably fit up to four guests, with thoughtful room layouts allowing for privacy. The hotel's family-oriented environment and welcoming staff add to its allure. The property’s pet-friendly policy further extends its appeal, offering convenient access for guests traveling with dogs.
Whether visiting for leisure or business, guests find Home2 Suites By Hilton Phoenix Airport North to fulfill their needs, with amenities such as large, functional workspaces and comfortable beds contributing to a productive stay. Overall, the hotel stands out for its emphasis on comfort, cleanliness, and convenience, making it a reliable choice for various types of travelers in Phoenix.
Hilton Garden Inn Phoenix Downtown is widely praised for its remarkable location, nestled in the heart of downtown Phoenix. Guests appreciate the hotel's proximity to major attractions like Chase Field, the basketball arena, the convention center and an array of shops, dining options and vibrant nightlife. The central location offers both convenience and accessibility, making it a preferred choice for both business and leisure travelers. The ease of access to parking and quality service from professional valet and reception staff further enhance the experience, amplifying the property's appeal.
While breakfast at the hotel receives positive remarks for its quality and delicious offerings, some guests find the cost a bit high and the dining environment somewhat dark and less appealing. There are occasional comments about inattentive service and insufficient coffee or water. However, the overall sentiment towards breakfast remains favorable with the food itself being well-regarded.
The rooms at the Hilton Garden Inn Phoenix Downtown are celebrated for their spaciousness, cleanliness and comfort. Guests note the modern furnishings, comfortable beds and pillows and large, well-appointed bathrooms. The historical ambiance of the hotel adds to its charm, making the stay memorable. Although there are occasional issues with room servicing, the staff's friendliness and helpfulness generally leave a positive impression.
Cleanliness holds a high standard at this hotel with both rooms and common areas maintained meticulously by the housekeeping staff. The overall welcoming atmosphere, bolstered by friendly and helpful staff, contributes to guests' comfortable stay. Despite rare instances of rooms not meeting some guests' cleanliness expectations, the majority of reviews affirm a consistently clean and comfortable environment.
The staff at Hilton Garden Inn Phoenix Downtown receive numerous accolades for their friendliness and excellent service. From valet attendants to front desk personnel and bartenders, the staff’s supportive and accommodating nature is often mentioned. A few criticisms do surface, pointing to a lack of professionalism in specific roles and issues with service fees, but overall, the staff's demeanor is a highlight for many guests.
The beds are frequently described as very comfortable, contributing to a restful stay in the hotel's spacious and clean rooms. While there are a few mentions of hard mattresses, the consensus leans towards a positive assessment of bed quality.
In summary, Hilton Garden Inn Phoenix Downtown offers a delightful stay with its prime location, clean and comfortable rooms, remarkable staff service and historical charm. The hotel stands out for its elegance and ambiance, making it a strongly recommended choice for visitors to Phoenix.
Hampton Inn & Suites Phoenix Downtown is lauded for its prime location in the heart of Phoenix, making it an ideal choice for both leisure and business travelers. Guests appreciate the proximity to major attractions like Footprint Arena, Chase Field and the convention center, as well as various dining options ranging from restaurants to fast food chains. The location's walkability and access to the metro line add to its convenience, especially for art enthusiasts, concert-goers and sports fans.
The complimentary breakfast receives high praise for its quality, variety and the attentive service of the staff. Guests applaud the great selection of hot and cold items, especially the waffles, making breakfast a delightful and valuable aspect of their stay.
Rooms at the hotel are frequently complimented for being clean, spacious and comfortable. Visitors find them modern and well-appointed with updated showers and bathrooms adding to the appeal. The quiet and beautifully designed rooms offer great value, contributing to a restful and enjoyable stay.
Cleanliness is a consistent highlight with guests noting spotless facilities and well-maintained rooms. The friendly and helpful staff further enhance the positive experience, providing excellent customer service that makes each guest feel welcome and cared for.
While the hotel excels in many areas, parking receives mixed feedback due to its high cost and occasional logistical challenges. Valet parking, though secure, is expensive and the limited parking options in the area sometimes necessitate public or street parking.
Finally, the beds are generally praised for being comfortable, although there are occasional comments about them being too firm or small for some guests. Overall, Hampton Inn & Suites Phoenix Downtown offers a clean, comfortable and convenient stay with exceptional hospitality, though the parking situation may require careful consideration.
Embassy Suites by Hilton Phoenix Biltmore is celebrated for its prime location, spacious accommodations, and exceptional service, creating a distinct and inviting atmosphere for guests. The hotel, nestled in the Biltmore area, provides easy access to shopping and dining, with the Biltmore Fashion Square and renowned restaurants within walking distance. Guests appreciate the safe neighborhood and the convenience of being close to downtown Phoenix, Scottsdale, and major transport routes.
Breakfast at the Embassy Suites is a highlight, with guests praising the made-to-order omelet bar and varied hot dishes. The friendly kitchen staff adds to the experience, making breakfast a delightful start to the day. The rooms are spacious and comfortable, offering a restful stay with amenities like big TVs and additional sink areas. Despite some rooms being slightly dated, guests generally find value in the size and comfort provided.
Cleanliness is a strong point, with the hotel maintaining a tidy and welcoming environment. The attentive staff plays a crucial role in enhancing guest experiences, with reception and service teams praised for their professionalism and friendly demeanor. The pool area provides another appealing feature, especially for families. It's heated and kid-friendly, though sometimes crowded, offering a relaxing space complemented by a koi pond.
Families find Embassy Suites particularly accommodating, with spacious suites and engaging activities such as feeding fish in the atrium and enjoying resort-like amenities. The comfortable beds are frequently noted, contributing to restful nights and overall satisfaction. While there are occasional inconsistencies in experiences, the majority of guests are pleased with the quality and comfort of their stay.
The combination of excellent location, superb breakfast, comfortable accommodations, clean surroundings, and attentive service makes the Embassy Suites by Hilton Phoenix Biltmore a highly recommended choice for travelers seeking a pleasant and fulfilling visit to Phoenix.
Home2 Suites By Hilton Phoenix Airport South is highly regarded by guests for its convenient location and exceptional service. The hotel is praised for its easy access to the Phoenix airport, with a short taxi ride and a reliable shuttle service, making it an attractive choice for travelers. The proximity to various dining options adds to its appeal, ensuring guests are well-connected to city amenities. Visitors consistently highlight the spacious and comfortable accommodations, likening the room layouts to apartments with fully equipped kitchens and modern amenities, offering a relaxing environment that's impeccably clean.
The breakfast offerings receive favorable feedback for their variety and quality, contributing to a great start to the day. While there are occasional mentions of limited healthy choices, the overall breakfast experience is well-received. The hotel's commitment to cleanliness is evident throughout the facility, from the spotless accommodations to the well-maintained common areas, enhancing the overall stay.
Staff performance is another standout aspect, with numerous guests commending their attentiveness and friendliness. The staff's ability to address any issues promptly and enhance the guest experience leaves a lasting positive impression. Notably, team members like Darin, the shuttle driver, receive special mentions for going above and beyond in their service. Despite a few mixed reviews about the beds, most guests find them comfortable and conducive to a restful sleep. Coupled with the hotel's modern design, amenities, and welcoming environment, Home2 Suites By Hilton Phoenix Airport South offers a well-rounded, enjoyable stay for travelers seeking convenience and quality near the Phoenix Airport.
The Hilton Garden Inn Phoenix Airport North is lauded for its prime location, mere minutes from Phoenix Sky Harbor International Airport, making it a haven of convenience for air travelers. Guests frequently rave about the hotel's reliable shuttle service that simplifies airport commutes. The property's central position is also ideal for exploring downtown Phoenix, Scottsdale and major freeways, while still offering a quiet, restful environment.
The breakfast offerings at the hotel receive praise for their variety and quality, particularly the delicious buffet and cooked-to-order options. Although not complimentary and occasionally criticized for value, many guests find the hearty food and attentive service to be highlights of their stay. Dinner experiences are somewhat mixed but generally positive with many enjoying the tasty and well-presented meals at the on-site restaurant despite some concerns about price and menu variety.
Guest rooms are often commended for their cleanliness, spaciousness and comfort with amenities like refrigerators and Keurig coffee makers enhancing the stay. Although some rooms could benefit from updates, they are well-maintained and provide a peaceful retreat. Cleanliness throughout the hotel is consistently praised, contributing to an inviting atmosphere.
The staff is a significant asset with numerous mentions of their friendliness, professionalism and helpfulness. Notable individuals like Kevonte, Takesha and Jose receive special recognition for their exceptional service. Housekeeping and maintenance teams are described as thorough and responsive, adding to the positive guest experience.
The gym, though basic, is well-furnished and clean, meeting guests' fitness needs adequately. The outdoor pool, while small and near the street, is well-maintained and heated, providing an enjoyable spot for relaxation. Families particularly appreciate the hotel's kid-friendly atmosphere and accommodating services, making it an excellent choice for those traveling with children.
Comfortable beds are another highlight with most guests enjoying restful sleeps thanks to soft sheets and comfy mattresses, despite occasional complaints about firmness or lumpy bedding. The hotel caters well to business travelers with its efficient services and well-equipped convention rooms, although minor inconveniences like peak check-in wait times are noted.
Features such as a free shuttle service, accessible rooms and accommodating staff make the hotel a decent choice for guests with disabilities. The heated outdoor pool and well-maintained pool area enhance the overall guest experience, providing a relaxing environment even in cooler weather.
Overall, Hilton Garden Inn Phoenix Airport North offers a reliable, comfortable stay with notable amenities and excellent service, making it a strong choice for both business and leisure travelers.
DoubleTree Suites by Hilton Phoenix garners widespread praise for its convenient location, especially for travelers needing easy access to Phoenix Sky Harbor Airport. The proximity to the airport, along with complimentary shuttle services, makes it an ideal choice for those with early flights or brief stopovers. Guests appreciate the hotel's central location, providing easy access to major highways and public transport options, and enjoy a quiet, clean neighborhood with plenty of dining and recreational activities nearby.
The hotel's breakfast offerings are well-received, with guests frequently complimenting the delicious and rich options available at the Brix restaurant. While some find the breakfast a bit pricey since it's not included in the room rate, the quality and friendly service provided make it a worthwhile experience.
Dining at the hotel receives high marks as well, with the restaurant noted for its quality food and impeccable service. Guests are particularly impressed by the creative and flavorful dishes, making on-site dining a highlight of their stay. The restaurant's pleasant atmosphere and reasonable prices complement the overall culinary experience.
Accommodations at DoubleTree Suites by Hilton Phoenix are characterized by their spaciousness and cleanliness. Guests often describe the rooms as mini-apartments with distinct living and bedroom areas, suitable for families or those seeking extra privacy. The updated and modern décor, accompanied by thoughtful amenities, ensures a comfortable and pleasant stay.
The hotel's commitment to cleanliness extends beyond individual rooms to the entire property, including the inviting courtyard and pool area. Guests consistently note the immaculate condition of the facilities, with excellent shower pressure and well-maintained spaces enhancing their stay.
The staff at DoubleTree Suites by Hilton Phoenix receive high praise for their friendliness and dedication. From front desk personnel to housekeeping and restaurant staff, guests feel welcomed and well-cared-for. The efficient handling of requests and attentive service ensure a seamless and enjoyable experience.
The pool is another popular feature, noted for its cleanliness, size, and attractive atmosphere. The surrounding amenities and attentive staff add to the leisurely experience, making it a favorite spot for guests to relax and unwind.
Families find the hotel accommodating and enjoyable, with spacious suites featuring convenient amenities like a microwave and fridge. The pool and unique features, such as fire and fountains, delight children and contribute to a memorable family-friendly environment.
Lastly, the comfort of the beds generally receives positive feedback, with guests frequently highlighting the restful sleep achieved in the quiet, well-maintained rooms. While there are isolated comments about comfort levels, overall, the clean and comfortable accommodations leave a favorable impression on all guests. DoubleTree Suites by Hilton Phoenix stands out as a reliable and welcoming choice for both leisure and business travelers.
The DoubleTree by Hilton Phoenix Midtown receives largely positive reviews across several categories, making it a popular choice for travelers seeking a comfortable and convenient stay in Phoenix. Its prime location is frequently praised for being both quiet and close to essential public transport links, restaurants, shopping destinations, and attractions like the VA hospital and GCU. This central positioning, along with free parking and pet-friendly policies, enhances its appeal for varying guest needs.
The breakfast experience, though mixed, tends towards favorable impressions. Guests often highlight the buffet's wide selection and delicious omelets, appreciating the kid-friendly atmosphere and overall attentive service, despite some remarks about pricing and occasional service inconsistencies.
Room accommodations at the hotel are lauded for their cleanliness, comfort, and modern amenities, providing a spacious and inviting environment. Guests often compare the room experience to staying in a small apartment, with special mention of the corner king and cabana rooms for their excellent views. While there are minor mentions of room size or temperature issues, the comprehensive positive feedback underscores a satisfying stay.
Cleanliness is a standout feature, with the hotel exceeding expectations in maintenance and presentation, contributing to a refreshing and relaxing atmosphere. The friendly, welcoming staff further enhances the guest experience with exceptional service and dedication, consistently ensuring a pleasant and hospitable environment.
The pool area is also a favored feature, noted for its aesthetic appeal, refreshing atmosphere, and thoughtful layout with shaded areas providing relaxation. Although some maintenance issues were noted, the pool generally complements the hotel’s amenities well.
Finally, the beds are particularly highlighted for their comfort and adjustable features, contributing to restful sleep. Despite some varied opinions, the overall sentiment remains positive, reinforcing the hotel's reputation for providing a satisfying and enjoyable stay.
The DoubleTree by Hilton Phoenix North is highly recommended by guests due to its great location, friendly staff and comfortable amenities. The hotel is conveniently located near the highway and attached to a shopping mall with plenty of dining options in the area. Though some guests noted minor cleanliness and room issues, the majority found the rooms and pool to be clean and comfortable and the beds were highly praised for their comfort. The staff was a standout feature with guests consistently noting their professionalism and helpfulness. The hotel's breakfast buffet received mixed reviews, but many appreciated the hotel's efforts during Covid. Overall, the DoubleTree by Hilton Phoenix North offers a pleasant stay with great amenities in a convenient location.