Info
Summary of reviewsTerracotta Hotel & Resort Dalat offers a tranquil retreat nestled amidst the mountains and lush greenery of Tuyen Lam Lake. Guests consistently praise its serene setting and stunning lakeside views, creating an ideal environment for relaxation. The resort provides well-maintained gardens, spacious rooms, and attentive staff, enhancing the overall experience for nature lovers seeking a peaceful getaway. While the location is somewhat distant from Da Lat's city center, the resort offers complimentary transportation for easy access to city attractions, with nearby cultural landmarks like Trúc Lâm Temple adding to its appeal.
The breakfast experience at the resort is noted for its impressive variety and delicious options, with friendly staff further enhancing the dining atmosphere. Although there are suggestions for fresher items and improved coffee quality, the abundance of choices remains a highlight.
Rooms at the resort are spacious and clean, featuring beautiful views and a refreshing environment. The mild December climate compensates for the lack of air-conditioning, while the overall room ambiance is cozy and inviting. Despite occasional issues with dampness and equipment in villas, the positive traits of cleanliness, aesthetics, and views are widely appreciated.
A commitment to cleanliness is evident throughout the property, particularly in the rooms, which boast fresh bed linens and towels. While some outdated amenities require attention and carpet cleanliness is a concern, the serene environment and well-maintained setting leave a favorable impression.
Guests frequently commend the staff for their exceptional friendliness and attentiveness, contributing to memorable experiences, particularly during special occasions. The free shuttle service enhances convenience, despite isolated reports of communication issues and occasional reception unfriendliness.
Wi-Fi services require improvement due to recurring feedback about slow and unstable connections, detracting from the otherwise pleasant accommodations. The indoor pool offers a convenient exercise option, though its small size and ambiance may not meet all guest expectations.
Families find Terracotta Hotel & Resort Dalat particularly appealing, with facilities tailored to accommodate families and young children. Warm and accommodating staff, scenic surroundings, and practical amenities like cribs underscore its popularity among families.
While the beds receive mixed reviews regarding comfort levels, the cleanliness of bed linen and towels is consistently praised. Overall, the resort is recognized for its peaceful setting, excellent service, and suitability for nature lovers and families, despite minor areas for improvement.
Show moreRead review summaries for all categories
Categories
