Pigeon Forge, 2440 North Parkway35.810783,-83.578387(Show on Map)
8.5
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Econo Lodge Pigeon Forge Riverside is lauded for its excellent location and serene riverside setting. Guests appreciate the tranquil views, friendly ducks and geese and the convenient proximity to downtown attractions, restaurants and shops. Its central positioning makes it an ideal base for exploring Pigeon Forge, offering guests ease of access to numerous local activities.
The hotel’s complimentary breakfast also receives favorable feedback, featuring a variety of options such as eggs, sausage, biscuits and cereal. Many enjoy the hot breakfast selections and the opportunity to dine outside or by the pool. While some guests find room for improvement in the quality and diversity of the breakfast offerings, most families find it satisfactory with children particularly enjoying the meal.
The cleanliness of the hotel stands out with rooms described as very clean and comfortable. The diligent housekeeping staff and well-maintained indoor pool and hot tub contribute positively to guests’ experiences. However, a few reviews suggest improvements in specific areas and mention the strong scent of cleaning chemicals at times.
Rooms at Econo Lodge Pigeon Forge Riverside are generally well-regarded for their comfort and cleanliness. Many guests appreciate the cozy beds and updated decor, although some note the rooms can be small and occasionally outdated with noise from the pool area or busy streets being a minor issue.
Guest reviews highlight the exceptionally friendly and helpful nature of the staff, particularly at the front desk and housekeeping. While most interactions are positive, there are occasional reports of unsatisfactory experiences with management and cleanliness standards.
The hotel's WiFi service, however, is a common point of criticism. Guests frequently mention unreliable connectivity and poor signal strength, which detracts from their overall experience.
The hotel's indoor pool area is a significant draw, especially for families. The pool is praised for its warmth, cleanliness and spaciousness. Children enjoy the pool immensely, making it a key highlight of their stay. Some guests note occasional overcrowding and the need for minor maintenance.
Econo Lodge Pigeon Forge Riverside is rated as a solid three-star hotel, providing good value for budget-conscious travelers. It offers modest yet adequate amenities, a friendly atmosphere and decent accommodations. While it meets the basic needs of guests, there are areas for improvement, particularly regarding breakfast variety and WiFi reliability.
Accessibility features receive mixed reviews. While the hotel offers wheelchair-friendly rooms and accessible bathrooms, some areas like parking and certain room amenities do not meet all ADA standards, causing inconvenience for some guests.
Overall, Econo Lodge Pigeon Forge Riverside delivers a generally positive and enjoyable experience, particularly appealing to families and travelers looking for a budget-friendly stay in a convenient and beautiful location.
Categories
Free Wi-Fi
This hotel provides free Wi-Fi, ensuring guests can stay connected. It offers basic amenities with the added benefit of internet access.
Business
Econo Lodge on the River - Sevierville can cater to business travelers. This hotel provides a comfortable environment for business travelers.
Parking
The Econo Lodge Pigeon Forge Riverside is listed as providing free parking for guests.
Cheap
Praised in recent reviews for providing excellent value for the price. Guests highlight its cleanliness, helpful staff, and adequate breakfast as key benefits for a budget stay.
Indoor Pool
The indoor heated pool, children's pool and hot tub can all be found in the inner courtyard of the building offering a unique and cozy atmosphere.
Pool
Heated Pool
Indoor Pool
Accessible
3 Star
Heated Pool
Ski
Room Types
Queen Room with Two Queen BedsThis room features a microwave, refrigerator, and cable TV.
King RoomThis room features a microwave, refrigerator, and cable TV.
Queen Room - Non-SmokingThis room features a microwave, refrigerator, and cable TV.
Queen Room with River View- Non-SmokingThis river view room features a microwave, refrigerator, and cable TV.
Queen Room with City View - Non-SmokingThis city view room features a microwave, refrigerator, and cable TV.
Standard King Room with River View - Non-Smoking This river view room features a microwave, refrigerator, and cable TV.
King Room with Pool ViewThis room features a microwave, refrigerator, and cable TV.
King Room - Accessible/Non-SmokingThe double room is furnished with a desk and a seating area. The unit has 1 bed.
King Room with River View - Accessible/Non-SmokingThe double room is furnished with a desk and a seating area. The unit offers 1 bed.
King Room with City View - Accessible/Non-SmokingThe double room is furnished with a desk and a seating area. The unit offers 1 bed.
Guest Reviews
8.5
Very Good
Review Summaries
Location
'Econo Lodge Pigeon Forge Riverside' boasts an excellent location that is highly praised by its guests. Nestled in a peaceful and beautiful area along the river, this hotel provides a serene and scenic environment. The central location is a major highlight, as it situates guests conveniently close to all the attractions, restaurants and shops in downtown Pigeon Forge. Families and travelers appreciate its easy access to local activities, making it an ideal base for exploring the area.
The proximity to popular spots such as The Island, various shops and dining options ensures that everything is within walking distance or a short drive away. The riverside setting is particularly admired with many guests enjoying the tranquil views and the presence of ducks and geese. The hotel's cleanliness and friendly staff are also frequently mentioned, adding to the overall positive impression of the stay.
The convenience of being in the heart of Pigeon Forge, combined with the picturesque setting by the river, makes 'Econo Lodge Pigeon Forge Riverside' a favored choice for visitors. Whether planning to attend events, shop or simply relax by the water, the location and amenities offered contribute to a pleasant and memorable stay.
Breakfast
The breakfast at Econo Lodge Pigeon Forge Riverside generally receives positive remarks from guests with many appreciating the complimentary and continental nature of it. A notable highlight for several guests is the hot breakfast option, which adds a significant plus to their stay. The variety and selection of food items, including eggs, sausage, biscuits and cereal, are often praised. Some guests mention enjoying their breakfast outside or by the pool, which further enhances their experience.
However, there are mixed opinions about the quality and variety of the breakfast. While many guests regard the breakfast as delicious, fresh and well-stocked, others felt it was repetitive, bland or lacking in options. Specific complaints included cold or poorly cooked food and a desire for more diverse selections like bacon or waffles. Some noted the breakfast area could become crowded and suggested adding more tables for convenience.
Despite these occasional criticisms, the breakfast often remains a well-regarded feature for families, particularly noting that children enjoyed it. The overall sentiment leans towards a satisfactory and enjoyable breakfast experience, contributing to a pleasant stay at the hotel.
Rooms
At Econo Lodge Pigeon Forge Riverside, guest reviews offer a mix of experiences regarding the hotel rooms. Positives frequently mentioned include the cleanliness of the rooms with descriptions like very clean, spotless and always clean. Many guests also found the rooms to be comfortable and cozy with comfortable beds highlighted. Several reviews noted that the rooms had been updated or newly remodeled, contributing to a modern feel despite some older properties.
On the flip side, the recurring themes in less favorable remarks include the small size of the rooms, which several guests found to be smaller than expected or even cramped, especially for families. There were also multiple comments about rooms being outdated or needing updates with specific mentions of worn furnishings and outdated decor. Additionally, noise was occasionally a problem, particularly for rooms near the pool or overlooking busy streets.
Overall, guests appreciated the cleanliness and comfort of the rooms, even though there were frequent suggestions for updates and larger spaces. The riverside views and proximity to attractions were also favorable points for many. However, some guests faced issues with maintenance and noise, indicating a somewhat inconsistent experience across the board.
Beds
The beds at Econo Lodge Pigeon Forge Riverside have received mixed feedback from guests. Many guests praised the beds as comfortable, very comfortable, cozy and even extremely comfortable, contributing to good sleep quality. The linens and pillows complemented the overall comfort of the beds with several guests specifically noting the beds as clean.
However, there were notable complaints about the beds being too firm, too soft, saggy or having broken springs. Some guests mentioned the beds were outdated and in need of replacement, while others found them too hard or too small. Issues such as bedbugs, dirty sheets and old mattresses were also reported by some. The presence of food remnants and the need for better maintenance were also cited as areas of concern.
In summary, while a significant number of guests found the beds comfortable, there were varying opinions with some reporting discomfort and a need for better bed maintenance and cleaning standards.
Cleanliness
Econo Lodge Pigeon Forge Riverside stands out for its cleanliness, earning numerous affirmations for its clean and comfortable rooms. The hotel is recognized as a clean and well-maintained property with many guests noting that their rooms were very clean and comfortable. Housekeeping received praise for their effort in keeping the rooms tidy and clean on a daily basis. The hotel’s indoor pool and hot tub are frequently highlighted as clean and inviting amenities.
The property itself is described as clean and well-kept, providing a pleasant environment for guests. Additionally, the hotel’s location near restaurants and attractions is appreciated, making it a convenient spot for visitors. The cleaning staff was noted to be warm and helpful, contributing positively to the guest experience.
However, some reviews indicate areas for improvement. A few guests mentioned that cleaning chemicals used were sometimes too strong and some areas, like the bathroom and carpet, occasionally needed better cleaning standards. Despite these notes, the positive remarks overwhelmingly highlight the cleanliness and maintenance of both the rooms and the property.
Overall, Econo Lodge Pigeon Forge Riverside provides a clean and comfortable stay with diligent housekeeping and well-maintained facilities that result in a generally pleasant experience for visitors.
Staff
The reviews of 'Econo Lodge Pigeon Forge Riverside' paint a picture of a hotel with exceptionally friendly and helpful staff. Guests frequently rave about the accommodating and welcoming nature of the front desk personnel, describing them as warm, attentive and supportive. Housekeeping staff carry equal praise for their kindness with many guests noting their hard work and daily room maintenance.
While friendliness and helpful attitudes seem to be the norm, some reviews highlight instances where staff were perceived as rude or inattentive, especially at the front desk. Management, in particular, received mixed feedback with some guests reporting unresponsive or unsympathetic behavior.
Despite occasional criticisms about cleanliness standards and outdated rooms, the overwhelmingly positive sentiment towards the staff's demeanor and effort cannot be overlooked. Guests report an overall satisfactory experience largely thanks to the hospitable and attentive staff who significantly enhance their stay.
Wi-Fi
Visitors to the Econo Lodge Pigeon Forge Riverside have consistently praised the friendly and helpful staff, particularly highlighting the cleaning staff and front desk team for their service and assistance. However, guests have reported significant issues with the hotel's WiFi. Many described the WiFi as unreliable with poor signal strength and frequent disconnections. Some guests experienced no connection across most areas of the hotel, while others reported that the WiFi did not work during their entire stay. Overall, the internet service was characterized as slow and insufficient with calls for stronger, faster and more reliable connectivity. While some appreciated the secure connection when available, the general consensus was that substantial improvements are needed for a satisfactory internet experience.
Pool
The Econo Lodge Pigeon Forge Riverside boasts a well-received pool area that seems to be a hit, especially among families with kids. The indoor pool is frequently highlighted for its warmth, making it a comfortable spot for swimming regardless of the weather. Guests have remarked on the spaciousness and cleanliness of the pool, noting that it is well-maintained and provides ample room for everyone to enjoy. The addition of a hot tub is also appreciated, offering a perfect spot for relaxation after a day of activities.
Despite a few mentions of the pool area being crowded at times and slippery tiles posing a potential hazard, the overall sentiment about the pool area is positive. Parents mentioned their kids loved the pool, often describing it as fun and amazing, making it an attractive feature of the hotel. The extended pool hours, from 9 am till 11 pm, are a convenient perk, allowing guests to enjoy a swim at various times throughout the day.
While a few guests found the pool a bit too warm or overly chlorinated, the majority seem to find the temperature just right. The pool area's cleanliness is frequently praised, despite some isolated comments about the need for better maintenance or minor repairs. Furthermore, the pool area is described as neat and welcoming, adding to the overall pleasant experience of the hotel.
In summary, the pool at Econo Lodge Pigeon Forge Riverside is generally enjoyed by guests for its warmth, spaciousness and cleanliness. While there are minor concerns about occasional overcrowding and maintenance issues, the pool remains a standout feature for many families staying at the hotel.
3 Star
Econo Lodge Pigeon Forge Riverside offers a blend of affordability and convenience, making it a three-star hotel ideal for budget-conscious travelers and families. The facilities and services align with typical three-star standards, delivering good value for the price, especially during peak times like the Rod Run events.
Guests consistently highlight the cleanliness and affordability of the rooms, labeling the accommodation as clean, budget-friendly and great for the price. The hotel stands out for its family-friendly environment and the modest, yet adequate amenities.
Though the breakfast options might not be the best and there are occasional issues affecting the overall rating, the friendly staff and convenient location help to elevate the experience. The hotel's decor receives positive remarks and the inclusion of free breakfast and WiFi further adds to its appeal.
Despite some mentioning that the price matches the three-star rating, the overall sentiment suggests that Econo Lodge Pigeon Forge Riverside provides decent accommodations with good value, making it a satisfactory choice for those looking for an economical stay in Pigeon Forge.
Accessible
Econo Lodge Pigeon Forge Riverside offers a mixed accessibility experience for guests with disabilities. Positively, the hotel is overall wheelchair friendly, providing spacious handicap rooms and accessible bathrooms. Guests appreciated parking and views and the accessible room includes features that cater to elderly needs, ensuring safety. The hotel, however, has some drawbacks; the accessible rooms do not have toilets at ADA height and lack walk-in showers, which might pose challenges for some visitors. Notably, the handicap parking availability and placement were less than ideal, being situated away from the rooms and there were mentions of insufficient handicap parking altogether. Furthermore, disruptions from the pool area and occasional non-functional elevators added to the inconvenience. Despite this, the hotel was generally accommodating in room rearrangements to better suit needs.
Children's Pool
The Econo Lodge Pigeon Forge Riverside is highly praised for its kid-friendly amenities, especially the children's pool. Many guests appreciated the clean and well-maintained kiddie pool, which provided a fun and safe environment for younger children. Families found the indoor pool to be a blessing with children enjoying hours of entertainment in both the main and kiddie pools. The hotel is described as family-friendly and affordable with additional attractions like a game room near the pool adding to the overall experience. Some reviews mention that the pool area can get quite busy with lots of children running around, highlighting its popularity among families. Overall, the children's pool at Econo Lodge Pigeon Forge Riverside is a significant highlight, creating a pleasant atmosphere for families with young children.
Heated Pool
The hotel features a heated indoor pool that has garnered significant praise from guests. Descriptions like wonderful, fabulous and fantastic consistently highlight the pool's appeal. Travelers often emphasize the pool's warm and comfortable temperature, making it an enjoyable spot for relaxation. Additionally, the heated pool area and accompanying hot tub are well-regarded for their comfort and warmth. Despite a few remarks about slippery tiles around the pool, the majority of reviews reflect a positive experience with the pool facilities, noting their pleasant temperature and overall enjoyment.
Indoor Pool
The indoor pool at Econo Lodge Pigeon Forge Riverside receives high praise for its warmth and cleanliness. Guests frequently describe it as wonderful, fabulous and amazing. The pool is well-maintained, heated and cozy, making it a hit with both adults and children. The large pool area features plenty of seating and a hot tub, adding to the overall enjoyment. Many visitors found the indoor pool especially beneficial during rainy days and appreciated its convenient location within the hotel.
Despite the overwhelmingly positive feedback, there are a few minor criticisms. Some guests noted the indoor pool room can get too hot and that the strong smell of chlorine can be overwhelming. Additionally, the pool area can become congested and loud at times. Nonetheless, the indoor pool remains a highlight for many, contributing to a pleasant, fun-filled stay at the hotel.
FAQ
Yes, Econo Lodge Pigeon Forge Riverside has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Econo Lodge Pigeon Forge Riverside.
No, Econo Lodge Pigeon Forge Riverside doesn't allow dogs.
Yes, parking facilities are available at Econo Lodge Pigeon Forge Riverside.
No, Econo Lodge Pigeon Forge Riverside doesn't have a gym.
