Pigeon Forge, 2497 Teaster Lane35.809914,-83.575011(Show on Map)
8.8
Excellent
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hampton Inn Pigeon Forge regularly garners positive reviews for its prime location, making it an attractive choice for tourists visiting the Smoky Mountains and surrounding attractions. Guests appreciate its proximity to key spots like The Island, Parkway Drive and Dolly's Stampede, while enjoying the tranquility of being slightly off the main strip yet within walking distance to various attractions, dining and shopping venues. The combination of a central yet peaceful setting enhances the overall guest experience.
One prominent highlight is the hotel's breakfast, which is celebrated for its variety, quality and service. The breakfast buffet is particularly praised for offering a wide selection of delicious food items in a clean and welcoming environment with friendly staff ensuring ample supply and promptly addressing guests' needs. The complimentary breakfast is often noted as a significant cost saver, especially valued by families.
The rooms at Hampton Inn Pigeon Forge also receive high marks for cleanliness, comfort and spaciousness. Guests frequently commend the rooms for being well-maintained, featuring amenities such as TVs, fridges, microwaves and efficient air conditioning. The overall cleanliness and tidiness of the rooms, coupled with comfortable beds and aesthetically pleasing views, especially of the mountain coaster, contribute to a pleasant stay.
The hotel's commitment to cleanliness is evident not only in the rooms but throughout the entire property, including the common areas like the lounge, dining area and pool. Many guests describe the property as fresh and immaculate, which, along with the friendly and helpful staff, creates a cozy and comfortable atmosphere.
The hotel's staff is frequently highlighted for their exceptional friendliness and attentiveness. Many reviews mention the front desk, housekeeping and breakfast crew going above and beyond to assist guests, offering courteous and informative service. This dedication to excellent customer service significantly enhances the overall guest experience.
The pool facilities at Hampton Inn Pigeon Forge are a favorite among families, featuring both indoor and outdoor pools as well as a relaxing hot tub. The outdoor pool area is particularly applauded for its cleanliness and relaxing appeal, benefiting from a well-maintained splash pad that delights children. However, some guests found the indoor pool too cold, suggesting temperature adjustments could make it more comfortable.
Parking is generally adequate and free, though some guests find navigating the parking area and driveway slightly challenging. Despite occasional reports of overcrowded spaces, most guests are satisfied with the parking facilities.
Regarding the beds, reviews show mixed feedback. While many guests enjoy the comfort and cleanliness of the beds, some report that the beds are too hard or feel worn out, which indicates variability in bed quality.
Lastly, the hotel is noted for its pet-friendly policy, earning commendable feedback from guests traveling with their dogs. Despite a few administrative hitches and some guests’ lack of awareness about the pet policy, the overall sentiment is positive, ensuring an accommodating environment for pet owners.
In summary, Hampton Inn Pigeon Forge is highly regarded for its superb location, excellent breakfast, clean and comfortable rooms, friendly staff and pleasing pool facilities, making it a favored choice for both family vacations and quick getaways.
Categories
Ski
This hotel offers comfortable accommodations and complimentary breakfast. Its location in Pigeon Forge allows for convenient access to Ober Gatlinburg, making it a practical choice for those interested in skiing and other winter activities.
Sustainability Journey
As a Hilton brand hotel, this property is part of a portfolio that emphasizes responsible travel and incorporates various sustainability practices in its operations.
Family
Offers reliable accommodations and complimentary breakfast. The comfortable rooms and convenient location make it a practical choice for families.
Dog Friendly
Hampton Inn Pigeon Forge welcomes both dogs and cats. They allow two pets up to 75 lbs for an additional fee. This hotel ensures a pleasant stay for guests traveling with pets.
Parking
Hampton Inn Pigeon Forge provides on-site parking. The hotel's location offers easy access to the Parkway and nearby attractions.
3 Star
This hotel is located in the heart of Pigeon Forge, close to attractions like Dollywood. It offers free hot breakfast, an outdoor pool, and comfortable accommodations, providing a family-friendly experience.
Indoor Pool
Guests who choose to swim in the hotel's indoor pool also have the choice to use the indoor hot tub as well.
Pool
Indoor Pool
Outdoor Pool
Rooms with Fireplace
Business
Accessible
Gym
Outdoor Pool
Room Types
King Room with King Bed - Non-SmokingThis double room provides a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 1 bed.
King Room with Accessible Tub - Mobility and Hearing Access/Non-SmokingThis double room features a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 1 bed.
King Room with Sofa Bed - Non-SmokingThis quadruple room features a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 2 beds.
King Room withSofa Bed - Hearing Access/Non-SmokingThis quadruple room features a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 2 beds.
Room with Two Queen Beds - Non-SmokingThis quadruple room offers a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 2 beds.
Room with Two Queen Beds and Fireplace - Non-SmokingThis quadruple room's standout feature is the fireplace. This quadruple room offers a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 2 beds.
Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-SmokingThis quadruple room provides a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 2 beds.
Queen Room with Two Queen Beds and Sofa BedThis family room offers a fireplace. This family room provides a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 3 beds.
King Room with Sofa Bed and Fireplace - Non-SmokingGuests will have a special experience as this quadruple room features a fireplace. This quadruple room offers a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 2 beds.
Guest Reviews
8.8
Excellent
Review Summaries
Location
Hampton Inn Pigeon Forge boasts a prime location, making it a popular choice for visitors to the Smoky Mountains and nearby attractions. The hotel is praised for its proximity to key tourist spots like The Island, Parkway Drive and Dolly’s Stampede. Nestled slightly off the main busy strip, it offers a quiet retreat while being within walking distance to numerous attractions, restaurants and shopping venues.
Guest reviews highlight the convenience and ease of access to many local activities, emphasizing the superb and perfect location. The view of the mountain coaster from some rooms adds an extra special touch to the experience. The property itself is noted to be clean with friendly and helpful staff, contributing to a pleasant and comfortable stay. The complimentary breakfast garners high praise, described as delicious and offering a wide selection.
Visitors appreciate the combination of being close to everything yet enjoying a peaceful setting away from the noise. Whether it's for a family vacation or a quick getaway, Hampton Inn Pigeon Forge's excellent and convenient location, alongside its well-maintained facilities, ensures a satisfying stay.
Breakfast
Hampton Inn Pigeon Forge is celebrated for its breakfast offerings with many guests praising its variety, quality and service. Frequent remarks highlight the breakfast as great, delicious and excellent with a wide array of food choices including a breakfast buffet that pleases many. Guests appreciate the friendliness and attentiveness of the breakfast staff, who ensure cleanliness and ample food supply. The breakfast area provides ample seating, although a few guests noted limited seating for adults and suggested extending breakfast hours.
Some guests mentioned that while the breakfast was enjoyable, it sometimes lacked specific items like scrambled eggs, bacon or alternative meat options. Despite this, many reviews emphasize the positive experience, describing the breakfast as wonderful and phenomenal. Families particularly valued the kid-friendly options and the complimentary breakfast was seen as a significant cost saver. Overall, Hampton Inn Pigeon Forge delivers a satisfying and enjoyable breakfast experience with a friendly atmosphere and diverse food options appealing to most visitors.
Rooms
The Hampton Inn Pigeon Forge consistently receives positive feedback regarding its rooms with many guests describing them as very clean and exceptionally well-maintained. The rooms are often praised for their comfort and spaciousness, featuring amenities like TV, fridge, microwave and efficient air conditioning. Guests frequently commend the comfortable beds, although some find them a bit hard. The bathrooms, particularly the showers, receive high marks for water pressure.
While a few suggest that the rooms may benefit from updates, the overall cleanliness and orderliness make a strong impression. Some rooms offer great views of the town lights and the Island Wheel, enhancing the guest experience. However, aspects such as the absence of dressers and issues with booking systems show areas for improvement. The hotel's location and the pleasant conduct of the cleaning staff are additional highlights for many visitors. Even though it is pet-friendly, some guests feel that the accommodation could be more accommodating for pets. Overall, the Hampton Inn Pigeon Forge delivers a comfortable and clean stay with room sizes and facilities that cater well to travelers.
Beds
The reviews for the beds at the Hampton Inn Pigeon Forge present a mixed picture. Many guests praised the beds, describing them as very comfortable, clean and welcoming with some even noting that the comfort of the beds ensured their return to the hotel over the years. Words like comfy and soft blankets also appear in positive mentions.
However, a substantial number of guests found the beds less satisfying. Comments about the beds being hard, uncomfortable and even likened to sleeping on a box spring were common. Issues with the mattresses being hard, lumpy or worn out were frequently mentioned and some guests noted that the pillows were either hard, flat or needed improvement.
Overall, while some guests enjoyed restful nights on the comfortable and clean beds, others were left disappointed by the firmness and age of the mattresses and the quality of the pillows, highlighting a significant inconsistency in the bed quality at this hotel.
Cleanliness
The Hampton Inn Pigeon Forge consistently receives high praise for its cleanliness from its guests. Visitors frequently highlight how clean and neat the hotel is with some describing the property as fresh and immaculate upon entry. Guests often commend both the rooms and common areas, including the lounge, dining area and pool, for being spotless and well-maintained.
Several reviews point out that the hotel not only smells clean but also provides a comfortable and cozy atmosphere with big and airy rooms. The positive mentions extend to the breakfast service, which is often described as amazing. The beds are also noted for their comfort, making it an excellent choice for families.
Furthermore, the hotel's location is frequently cited as a significant advantage, being both beautiful and conveniently close to numerous attractions. Guests also appreciate the pleasant and friendly staff, which enhances their overall experience. Despite a few minor issues such as air conditioning needing improvement and limited pet-friendly facilities, the overwhelming consensus is that Hampton Inn Pigeon Forge offers a clean, comfortable and enjoyable stay.
Staff
From numerous guest reviews of Hampton Inn Pigeon Forge, it becomes clear that the hotel staff significantly contribute to the positive experiences of visitors. The overwhelming majority commend the staff for their friendliness and helpfulness. Words such as amazing, great and awesome frequently appear in describing the hotel staff. Guests particularly appreciate the efforts of the front desk, housekeeping and breakfast crew, highlighting their courteous, informative and polite nature.
Several reviewers noted that the staff went above and beyond to accommodate guests' needs, including checking in on them during their stay and helping with special arrangements like surprise anniversary gifts. The morning breakfast crew was praised for being super attentive, while the front desk personnel were described as very nice, welcoming and efficient.
However, there were a few instances where guests encountered issues. Some mentioned brief encounters with less friendly staff members at the front desk, describing them as short or having an attitude. Despite this, the general sentiment remained positive with the majority of reviews emphasizing the exceptional friendliness and helpfulness of the staff, contributing to an overall pleasant stay at the hotel. This focus on excellent customer service, combined with clean and well-kept facilities, leaves a strong impression that the staff at Hampton Inn Pigeon Forge is deeply dedicated to ensuring a great guest experience.
Pool
Hampton Inn Pigeon Forge offers a delightful pool experience that leaves a lasting impression on guests, especially families with children. The outdoor pool area earns high marks for its beauty, relaxation and cleanliness. Many guests appreciate the added value of the splash pad, which is particularly popular among kids. The presence of both indoor and outdoor pools, along with a sizable and inviting hot tub, provides a versatile swimming experience regardless of the weather.
The indoor pool, however, receives mixed reviews with several guests noting it was too cold for their comfort. This feedback suggests that the indoor pool's temperature could be improved. Despite this, both pool areas contribute to a positive overall stay, offering fun and relaxation for all ages.
The hotel’s location adds to the convenience, making it an all-around appealing choice for visitors looking to enjoy both leisure and comfort. The pools, along with other amenities like the breakfast, enhance the hotel experience, making it a go-to destination for families visiting Pigeon Forge.
Parking
The Hampton Inn Pigeon Forge offers free and ample parking with easy access to the lot, making it convenient for guests. The hotel's great, quiet location, set back from the hustle and bustle, is appreciated by many. However, some guests noted that getting in and out of the parking area can be awkward and the driveway challenging. Additionally, parking can be a bit crowded at times and there's been some difficulty in finding handicap spaces. Despite these occasional inconveniences, most guests found the parking situation satisfactory overall.
Dog Friendly
The dog-friendly facilities at Hampton Inn Pigeon Forge receive commendable feedback from guests who appreciate the convenience of bringing their pets along. The hotel is recognized for its family and pet-friendly environment, allowing guests to enjoy their stay with their furry companions. Visitors were particularly pleased with the quietness of the hotel despite the presence of pets, ensuring a peaceful atmosphere. The presence of other dogs added to the charm, as guests enjoyed seeing furry friends around.
The hotel requires vet information, including vaccines and pet weight, for dogs staying in the designated pet rooms. Some guests were unaware of the pet-friendly policy, suggesting clearer communication on this aspect to avoid any surprises.
However, a notable concern was raised regarding an overcharge incident, indicating a potential issue with the billing system. Additionally, one critique mentioned a lack of warmth in the facilities. Despite these points, the overall sentiment highlights a positive and accommodating experience for pet owners at Hampton Inn Pigeon Forge.
FAQ
Yes, Hampton Inn Pigeon Forge has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Hampton Inn Pigeon Forge.
Yes, Hampton Inn Pigeon Forge welcomes dogs.
Yes, parking facilities are available at Hampton Inn Pigeon Forge.
