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Summary of reviewsThe Inn at Apple Valley, Ascend Hotel Collection, is highly praised by guests for its exceptional and convenient location. Situated right on the parkway in Pigeon Forge, it offers easy access to major attractions like Dollywood, outlet malls, numerous dining options and the Great Smoky Mountains National Park. Despite the prime location, the hotel is in a quieter part of town, ensuring a peaceful stay while still being close to the action.
The breakfast at the hotel receives consistently high marks for its variety and quality, featuring both hot and cold options such as eggs, bacon, biscuits and gravy, waffles and fresh fruit. Guests appreciate the well-stocked and fresh offerings, often noting that breakfast exceeds typical hotel standards. The scenic views from the breakfast area add to the overall dining experience.
Guest rooms are noted for their spaciousness, modern updates and exceptional cleanliness. Many find the beds particularly comfortable and enjoy amenities like spa tubs, balconies and daily housekeeping. The apple-infused scent in the rooms adds a refreshing touch to the overall comfort.
Cleanliness overall is a recurring highlight with numerous reviews applauding the hotel's well-maintained facilities and fresh, inviting atmosphere. Guests often comment on the tidy, comfortable rooms and the attentive service from housekeeping.
The staff at The Inn at Apple Valley receives overwhelming praise for their friendliness, professionalism and attentiveness. Guests frequently mention the helpfulness of the front desk and housekeeping staff, which significantly enhances their stay.
WiFi access at the hotel generally receives positive feedback with guests noting its reliability and speed. Although a few isolated issues were mentioned, for the most part, the internet connection meets or exceeds expectations.
The pool facilities receive mixed reviews but are often described as warm and well-maintained with indoor and outdoor options available. While some guests noted occasional cleanliness issues, the pools are largely seen as a relaxing and enjoyable aspect of the stay.
Parking at the hotel is free and straightforward, though some guests note that the number and size of spaces can be limited, making it challenging during busy times, especially for larger vehicles.
The beds at the hotel are generally seen as comfortable with many guests highlighting clean, well-made and supportive bedding. Although some found the beds too firm, the overall feedback points towards a good night’s sleep.
Business travelers find the hotel well-equipped with necessary amenities, including free parking, a business center, meeting rooms and reliable WiFi, making it a suitable choice for professional needs.
Accessibility features are appreciated, including accessible showers and convenient location, though there are some areas for improvement, such as securing specific accessible rooms and increasing handicapped parking spaces.
Overall, The Inn at Apple Valley, Ascend Hotel Collection, stands out for its prime location, cleanliness, hearty breakfast, comfortable rooms and exceptional staff, making it a favored choice for visitors to Pigeon Forge. Show more
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Categories
Hotel near Golf Courses
This hotel is located near the Sevierville Golf Club.
Hotel for Honeymoon
The hotel has suites with in-room Jacuzzis and fireplaces for a romantic getaway.
Business Hotel
The Inn at Apple Valley offers 630 square feet of meeting and event space, which can be configured for various business needs. It also provides amenities like free WiFi, copy, and fax services, along with group hotel rates.
Hotel with Parking
The Inn at Apple Valley offers parking for guests. Its location near Apple Valley provides convenient access to shops, restaurants, and local attractions.
Hotel with Indoor Pool
The heated indoor pool is flooded with natural daylight thanks to the skylights above it while the hot tub next to the pool is exactly what is needed after a day of exploring.
Hotel near Ski Resorts
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Accessible Hotel
Hotel with Outdoor Pool
Room Types
Queen Room with Two Queen Beds - Non-SmokingThis air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit has 2 beds.
Queen Suite with Two Queen Beds - Accessible/Non-Smoking/Ground FloorThis air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit offers 3 beds.
King Suite with Sofa-Bed - Accessible/Non-SmokingThis air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit has 2 beds.
King Suite - Accessible/Non-SmokingThis air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom.
Queen Room with Two Queen Beds - Accessible/Non-Smoking This air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Superior King Room - Non-SmokingThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Superior Queen Room with Two Queen Beds - Non-SmokingThis air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Superior King Room with Whirlpool - Non-SmokingThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
King Room - Non SmokingFeaturing free toiletries, this double room includes a private bathroom with a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, heating, as well as a TV with cable channels. The unit has 1 bed.
King Suite - Non SmokingThis air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom.
Guest Reviews
9.1
Excellent
Location
The Inn at Apple Valley, Ascend Hotel Collection, boasts an unparalleled location that guests find incredibly convenient and central. Nestled right on the parkway, it offers easy access to all the major attractions, restaurants and shopping areas in Pigeon Forge, including Dollywood, the outlet malls and various eateries. Visitors appreciate the proximity to the Great Smoky Mountains National Park, making it an ideal base for exploring the natural beauty of the area.
The hotel's location is praised for being close to everything yet situated in a quieter part of town, allowing guests to enjoy peace without being far from the action. Access to the hotel's premises is straightforward, even with the busy traffic typical of the area. Many guests highlight the convenience of being able to walk to nearby attractions like the Apple Barn and multiple dining options, including Black Rifle Coffee and Three Bears General Store.
The property is described as very clean and comfortable, enhancing the overall guest experience. The combination of excellent location, cleanliness and comfort makes The Inn at Apple Valley a favored choice for those visiting Pigeon Forge.
Breakfast
The breakfast at 'The Inn at Apple Valley, Ascend Hotel Collection' receives high praise from many guests with multiple mentions of it being excellent, great and wonderful. Reviewers often highlight the variety and quality of the food, noting that it includes hot and cold options such as eggs, bacon, biscuits and gravy, waffles and fresh fruit. Guests appreciate the hot and fresh offerings that are well-stocked throughout the morning.
Several reviews mention that the breakfast surpassed expectations, describing it as better than most hotel breakfasts. The selection is broad, providing something for everyone's taste. Positive sentiments frequently include the enjoyment of eating in a nice setting with beautiful views of the mountains and river from the breakfast area being a notable delight.
Guests also appreciate the convenience and time-saving aspect of having a complimentary breakfast on site. Families particularly enjoyed the breakfast, finding it to be sufficient and tasty to start their day.
However, some feedback points to areas for improvement, such as offering more seating and a wider selection of breakfast items. A few guests found the breakfast to be mediocre or below their expectations, particularly noting instances of minimal variety and standard hotel buffet fare.
Overall, the breakfast at The Inn at Apple Valley is highly regarded by guests for its good selection, quality and the additional touches like complimentary apple cider.
Rooms
At The Inn at Apple Valley, part of the Ascend Hotel Collection, guests consistently praise the spaciousness and cleanliness of the rooms. Numerous reviews highlight that the rooms are exceptionally clean, comfortable and well-maintained with fresh towels and beds made daily. Many found the beds particularly comfortable and appreciated the updated furniture and modern feel of the rooms. The accommodations are also noted for their size with plenty of room to ensure guests do not feel cramped.
Several reviews mentioned pleasant room odors, including a refreshing apple scent, adding to the overall pleasant experience. The facilities include handy amenities, such as spa tubs, fresh towels and daily cleanings, which contributed to the comfort and convenience of the stay.
Guests also appreciated the hotel’s convenient location and ease of access with some rooms offering nice views or balconies overlooking scenic Apple Valley. The presence of amenities such as balconies and well-equipped rooms with clean, comfortable bedding further enhanced the experience.
However, a few minor issues were noted, including occasional noise from air conditioning units, thin sofa beds and rooms not being entirely soundproof. Despite these concerns, the overall emphasis remains on the cleanliness, comfort and spaciousness of the rooms, making The Inn at Apple Valley a highly recommended choice for travelers prioritizing these qualities.
Beds
At 'The Inn at Apple Valley, Ascend Hotel Collection', the general consensus among guests is that the beds provide a range of experiences. Predominantly, reviews highlight the beds as being comfortable with many guests specifically mentioning that the beds and bedding are clean and well-made. Numerous guests noted that the beds were very comfortable or even super comfortable. Several found the beds to be firm and supportive, ensuring a restful night's sleep.
However, there are a few varied opinions. Some guests found the beds to be too firm or hard, making for an uncomfortable experience. A handful of guests mentioned that the mattresses were in poor condition or that the beds were slightly too springy. Despite these isolated comments, most guest reviews reflect satisfaction with the comfort and quality of the beds at this hotel. The overall sentiment leans towards a good night's sleep being a significant part of the stay at 'The Inn at Apple Valley, Ascend Hotel Collection'.
Cleanliness
The Inn at Apple Valley, Ascend Hotel Collection, consistently impresses guests with its exceptional cleanliness. Numerous reviews highlight the hotel's super clean and well-maintained facilities. Guests often comment on the fresh, apple-infused scent that greets them, enhancing the overall serene and welcoming atmosphere. The property itself is beautifully landscaped and well-kept, providing a visually pleasing environment. The rooms and bathrooms are praised for being very clean, tidy and comfortable with some describing the hotel as the cleanest they've ever stayed in. Housekeeping is commended for their thorough and attentive service, ensuring that all areas, including the pool, are spotless. The staff's efforts contribute significantly to the hotel's spotless reputation, making it an inviting and comfortable stay for visitors.
Staff
The Inn at Apple Valley, part of the Ascend Hotel Collection, receives high praise for its exceptional staff. Guests frequently describe the team as wonderful, friendly and professional. The front desk staff, in particular, regularly earns accolades for being polite, helpful and accommodating. Employees like Ricky at the front desk have left a lasting impression with their outstanding service. Housekeeping is also noted for its exceptional cleanliness and friendliness, contributing to a welcoming atmosphere.
Guests appreciate the courteous and responsive nature of the entire team, often commenting on their attentiveness and willingness to assist with any needs. The staff's friendliness and helpfulness create a pleasant environment that enhances the overall guest experience. While a few negative remarks about rudeness occasionally surface, the overwhelming sentiment is one of satisfaction and appreciation.
In summary, the staff at The Inn at Apple Valley significantly contributes to a positive stay, being consistently described as friendly, helpful and attentive. Their professionalism and courtesy have left many guests eager to return.
Wi-Fi
The Inn at Apple Valley, part of the Ascend Hotel Collection, offers generally positive experiences for guests seeking reliable internet access. Most reviews highlight the wifi as being satisfactory with many guests describing it as good, strong, fast and reliable. There were no significant complaints regarding connection issues and several reviews specifically mention that the wifi worked well, offering a solid experience. However, a few isolated incidents noted that one phone had trouble connecting and that the WiFi, along with the shower, was below expectations for some. Overall, the Wifi at The Inn at Apple Valley is considered better than most and is included with the stay, providing a decent and reliable connection for guests during their visit.
Pool
The pool facilities at The Inn at Apple Valley, Ascend Hotel Collection, elicited a mix of positive and critical feedback from guests. Many appreciated the heated pool, which consistently received accolades for being warm and well-maintained. Indoor pools were frequently described as great and good, contributing to an overall enjoyable experience. Several reviews also highlighted the cleanliness and maintenance of the pool areas with a particular emphasis on well-kept towels and cleanliness.
However, some guests noted issues with pool cleanliness, particularly concerning the outdoor pool and several cited problems such as high chlorine levels, unventilated pool rooms and hot pool enclosures. The hot tub, on a few occasions, was either non-functional or suboptimally maintained. There were instances of cloudiness reported in both indoor and outdoor pools and some felt the pool area was messy at times. Despite these, the hotel’s pool areas were seen as pleasant and relaxing with the atmosphere enhanced by features like a nearby fireplace.
Beyond the facilities, the aesthetic appeal and seating around the pools were frequently complimented, yet some guests thought the pools could use updates and that they appeared smaller in person. While certain pools were perceived as a bit dull for younger guests, overall, the pool experience was seen as a relaxing and enjoyable part of the stay.
Parking
The parking situation at The Inn at Apple Valley, Ascend Hotel Collection offers a mixed experience for guests. On the positive side, many reviews highlight that parking is easy and the process of entering and exiting the parking lot is straightforward. Guests frequently mention the availability of handicapped spaces and appreciate that parking is free. Some also find the parking facilities generally good and safe.
However, there are several recurring concerns about the limited number of parking spaces and the small size of the parking lot. It appears that the parking lot can fill up quickly, especially during busy times, making it difficult to find a spot. The tightness of the parking spaces is also noted with particular challenges for those driving larger vehicles like SUVs. Instances of water drainage issues in the parking area have also been mentioned.
While the hotel provides some excellent parking features, including free and accessible options, the overall availability and size of the parking spaces could use improvement to better accommodate all guests.
Business
The Inn at Apple Valley, Ascend Hotel Collection, stands out as a favorable choice for business travelers due to its array of business-oriented amenities. Guests appreciate the parking that comes at no extra cost, an added convenience that enhances the stay. The availability of a business center onsite ensures that guests have access to essential office equipment and resources. Moreover, the hotel features well-equipped conference rooms, adding to the suitability for business meetings and events. The business facilities are commendable with areas specifically designed for business activities, catering to various professional needs. Reliable and efficient Wi-Fi further supports business users, facilitating seamless communication and online work. Overall, the excellent business amenities and meeting rooms contribute to a productive and comfortable experience for business travelers.
Accessible
The Inn at Apple Valley, Ascend Hotel Collection offers a range of accessibility features that are appreciated by guests with disabilities. The hotel boasts excellent handicapped facilities, including accessible showers that cater to various needs. The location is especially convenient, providing easy access to the highway and ensuring that everything is within reach. Guests also noted that the hotel is situated in a quiet area, making it a peaceful retreat. Cleanliness is another highlight with the hotel's commitment to maintaining a clean environment resonating well with those who require accessible accommodations.
However, some guests experienced difficulties, such as not being able to secure an accessible room and finding that the handicap room was not suitable for their specific needs. Additionally, there were mentions of insufficient handicapped parking, which could pose an inconvenience for some. Overall, while the hotel excels in many aspects of accessibility, there are areas that could benefit from improvement to better serve guests with disabilities.
Outdoor Pool
The Inn at Apple Valley, Ascend Hotel Collection features an outdoor pool that consistently receives favorable feedback from guests. Many describe the pool area as nice and great with families particularly enjoying it. The pool is known for being clean and well-maintained, often highlighted alongside a charming fire pit area. Additionally, the pool is heated, which adds to the comfort and enjoyment for visitors. However, there are occasional mentions of the pool being dirty with bugs and leaves. Overall, the outdoor pool at this hotel is generally appreciated for its cleanliness, amenities and aesthetic appeal.
Indoor Pool
The indoor pool at The Inn at Apple Valley, Ascend Hotel Collection has received mixed reviews from guests. Positively, many appreciated the welcoming atmosphere of the indoor pool and noted that it was nicely heated or warmed, which makes it a comfortable spot for relaxation. Children particularly enjoyed the pool, which contributed to a larger sense of family-friendly amenities.
However, some guests experienced inconsistencies, as there were mentions of the pool being chilly at times and others noted that it could use better maintenance. Instances of strong bleach smell and cleanliness issues were pointed out, indicating occasional lapses in upkeep. Despite these drawbacks, the hotel offers an enclosed pool area which many found to be a pleasant feature, especially when coupled with the spa area. The indoor pool remains a notable facility at the hotel, providing year-round swimming options for its guests.
Yes, The Inn at Apple Valley, Ascend Hotel Collection has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at The Inn at Apple Valley, Ascend Hotel Collection.
No, The Inn at Apple Valley, Ascend Hotel Collection doesn't allow dogs.
Yes, parking facilities are available at The Inn at Apple Valley, Ascend Hotel Collection.
No, The Inn at Apple Valley, Ascend Hotel Collection doesn't have a gym.