Hotel Vivo Montaña
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Summary of reviewsHotel Vivo Montaña, nestled in the scenic Valle Las Trancas, offers a picturesque location perfect for adventure seekers and tranquility lovers alike. Its proximity to ski centers and local dining spots, coupled with stunning panoramic views, provides guests with a unique mountain escape. The hotel offers a family-friendly, cozy ambiance, supported by an exceptionally kind and attentive staff, which enhances the overall experience.
The hotel's breakfast and dinner services receive mixed reviews. While fresh fruits, pastries, and quality coffee are appreciated, there's room for improvement in variety, availability, and timing. Dinner typically impresses with excellent dishes crafted by a reputable chef, though concerns about high prices and service consistency have been noted.
Room comfort is a highlight, with guests praising spacious, clean accommodations and exceptionally comfortable beds. Some concerns include room temperature management and minor bathroom drawbacks, yet overall, the rooms contribute to a restful stay. The hotel's cleanliness is generally well-received, despite needing improvements in specific areas upon arrival.
The spa and heated pool facilities offer relaxation and are complemented by a cozy ambiance created by a lit fireplace in the bar. Maintenance issues occasionally affect the quality of the pool experience, but the pool remains a valued feature, especially with its 24/7 availability.
While the hotel's Wi-Fi service falls short of guest expectations, impacting those needing reliable internet access, it's an area highlighted for improvement. On a more positive note, the hotel presents an ideal setting for families, offering comfortable, family-oriented accommodations and various recreational activities.
Overall, Hotel Vivo Montaña combines beautiful surroundings, warm hospitality, and comfortable amenities to provide a memorable stay despite some areas needing enhancements.
Categories
The hotel's breakfast and dinner services receive mixed reviews. While fresh fruits, pastries, and quality coffee are appreciated, there's room for improvement in variety, availability, and timing. Dinner typically impresses with excellent dishes crafted by a reputable chef, though concerns about high prices and service consistency have been noted.
Room comfort is a highlight, with guests praising spacious, clean accommodations and exceptionally comfortable beds. Some concerns include room temperature management and minor bathroom drawbacks, yet overall, the rooms contribute to a restful stay. The hotel's cleanliness is generally well-received, despite needing improvements in specific areas upon arrival.
The spa and heated pool facilities offer relaxation and are complemented by a cozy ambiance created by a lit fireplace in the bar. Maintenance issues occasionally affect the quality of the pool experience, but the pool remains a valued feature, especially with its 24/7 availability.
While the hotel's Wi-Fi service falls short of guest expectations, impacting those needing reliable internet access, it's an area highlighted for improvement. On a more positive note, the hotel presents an ideal setting for families, offering comfortable, family-oriented accommodations and various recreational activities.
Overall, Hotel Vivo Montaña combines beautiful surroundings, warm hospitality, and comfortable amenities to provide a memorable stay despite some areas needing enhancements.
Hotel with Swimming Pool
Located in Las Trancas, this hotel offers a pool with mountain views, providing a relaxing and scenic swimming experience. It's ideal for nature lovers.
Heated Pool Outdoor Pool
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Nestled in the enchanting heart of Valle Las Trancas, Hotel Vivo Montaña boasts a superb location that caters to both adventure seekers and those seeking tranquility. Renowned for its proximity to local ski centers, the hotel is ideally situated for guests eager to hit the slopes during the day and explore nearby restaurants at night. Its setting offers stunning panoramic views, allowing visitors to unwind amidst the captivating mountainous surroundings of Ñuble.
The family-friendly environment and cozy ambiance make it an ideal retreat for couples and families alike, ensuring a peaceful and safe natural experience. Guests frequently laud the hotel's friendly and attentive staff, who bolster the location's appeal with their warm hospitality.
While the hotel's infrastructure and design provide comfort, guests often emphasize the unparalleled beauty of the landscape, with many highlighting the serene and pleasant environment. Despite a need for some maintenance, particularly in the pool area, the combination of excellent views, good parking, and easy access to key attractions makes Hotel Vivo Montaña a charming choice for a memorable mountain escape.
Hotel Vivo Montaña offers a breakfast experience that receives mixed feedback from its guests. Generally, the consensus is that while the breakfast can be good, there is room for improvement in terms of variety and availability. Positive remarks highlight elements such as the inclusion of fresh, sliced fruits, and a decent selection of pastries and cereals, providing a satisfactory start for mountain hotel standards. Additionally, some guests appreciate the incorporation of both sweet and savory options, along with the effort shown in delivering quality coffee from beans.
However, the breakfast is frequently noted to lack ample diversity and timely replenishments, often leaving guests desiring more options like different types of eggs or French Toast. There are also comments pointing towards limited vegetarian choices and a need for more thoughtful accommodations for guests with allergies. Timing is also a recurring issue, with the breakfast being served later than some guests would prefer, impacting those with tight itineraries.
When it comes to the dining schedule, it has been observed that breakfast durations are short, and the system of serving in shifts, although organized, may not sufficiently cater to all guests’ needs. The service is described as polite, albeit sometimes challenged by minimal inventory and delayed refills.
Overall, while the breakfast meets basic expectations, guests encourage the hotel to broaden its offerings, ensure quicker restocking, and consider extending service hours to elevate the overall breakfast experience at Hotel Vivo Montaña.
Hotel Vivo Montaña's dining experience has garnered a mix of reviews, with guests praising certain aspects while voicing concerns about others. The restaurant is often lauded for its excellent quality dishes and delicious food, crafted under the expertise of a reputed chef. Guests have noted the varied menu, highlighting the high-quality ingredients and plentiful portions that cater to diverse palates. The service, generally described as great, sometimes stands out for its quick attention, adding to a pleasant dining experience.
However, some visitors have expressed dissatisfaction with the price-quality ratio, describing the prices as high compared to similar venues. Additionally, service inconsistency is noted, with some guests experiencing slow service and lacking vegetarian options. The restaurant's dining schedule does not always align with the needs of those eager to hit or return from the slopes. Thus, while the food quality often impresses, there are areas for improvement in terms of menu variety, value, and service consistency to enhance the overall dining experience.
Hotel Vivo Montaña has largely earned praise for its comfortable and spacious rooms, with many guests appreciating the cleanliness maintained by the dedicated housekeeping team. Visitors often remark on the ample size of the rooms and the comfort of the beds, contributing positively to their stay. Additionally, the hotel presents a warm and welcoming atmosphere, bolstered by a very attentive and hospitable staff.
While the hotel offers beautiful views and well-equipped accommodations, some guests have noted a few inconsistencies between their expectations and the reality, such as room size discrepancies and occasional issues with room temperature management. Some rooms are reported to be excessively hot or cold, and there have been intermittent problems with the heating system.
The bathrooms, though clean, tend to be on the smaller side, lacking in storage space and ventilation. Despite these minor setbacks, the overall sentiment is that the hotel generally meets expectations, combining cozy, well-heated rooms with charming infrastructure and scenic surroundings, making for a comfortable and pleasant stay.
Hotel Vivo Montaña has a noticeable reputation for offering guests a delightful sleeping experience. Many reviews highlight the hotel's beds as exceptionally comfortable. Guests frequently describe their sleep quality on the hotel beds as superb, with the comfort of the mattresses and pillows standing out. The King beds, in particular, receive high praise for their comfort, contributing to restful slumber. Some visitors even regard the beds as among the best encountered across multiple hotel stays. Despite a few remarks about the beds being hard or a bit uncomfortable, the overall sentiment leans heavily toward satisfaction. A few reservations were mentioned regarding smaller double beds and noisy mattress covers, but the majority of guests appreciate the spacious and well-appointed rooms coupled with comfortable bedding that the hotel offers.
Hotel Vivo Montaña presents a mixed experience when it comes to cleanliness. On the positive side, many guests appreciated the generally clean and well-maintained facilities, including well-serviced bathrooms and immaculate floors. Guests also noted the daily room cleaning as being thorough and the overall environment as being clean. The hotel’s setting is praised for its beauty and the convenience of amenities, with the heated pool being a standout feature available around the clock.
However, some areas need improvement, with reports of dirt found on tables, recreation areas, and an overall lack of tidiness upon arrival. Certain services, like regular towel changes and room readiness, were inconsistently managed. While the bathrooms were frequently described as very clean, narrow spaces and some maintenance issues were highlighted. Despite these housekeeping hiccups, the friendly staff and clean facilities contributed to a generally pleasant experience for guests.
Hotel Vivo Montaña has garnered substantial praise for its exceptional staff, with guests consistently highlighting their kindness and attentiveness. Visitors frequently note the warm welcome and pleasant demeanor of the team, particularly emphasizing the excellent service provided by the kitchen and bar staff. Richard, the bartender, often receives special mention for his helpful and friendly nature. The staff's unwavering friendliness and readiness to assist create a cozy and family-friendly atmosphere that enhances the overall guest experience. Whether at reception, in the restaurant, or in the bar, the team members are described as attentive and accommodating, contributing to a pleasant stay. Even amidst minor mentions of disorganization, the staff's efforts to ensure guest satisfaction remain apparent, consistently earning high praise for their service.
Hotel Vivo Montaña appears to face significant challenges regarding its Wi-Fi service, as highlighted by guest feedback. Guests consistently report difficulties accessing Wi-Fi, particularly in their rooms, which poses issues for those needing reliable internet connections for remote work or streaming services. The signal is often described as weak or nonexistent, making it a significant area for improvement. While some disruptions may be due to external factors, the overall sentiment suggests that the Wi-Fi service does not meet guest expectations, especially considering the hotel's pricing. Enhancing the internet connectivity could significantly enhance the guest experience at Hotel Vivo Montaña.
Hotel Vivo Montaña offers a variety of spa services that promise relaxation and rejuvenation. Guests have enjoyed the massage options available, providing a sense of calm and well-being. The spa facilities include very relaxing hot tubs, with several mentioning their availability as a highlight. One of the notable features is the heated pool, praised for being both very good and huge, making it a pleasant option for swimming at any time. Adding to the ambiance, the hotel conveniently lights the fireplace in the bar, creating a cozy atmosphere. While the spa experience is largely positive, it's worth noting that the sauna may require some improvements, as it was mentioned as deteriorated and incurs an extra charge. Despite these minor drawbacks, the overall experience at Hotel Vivo Montaña’s spa is applauded for its relaxation and range of services.
Hotel Vivo Montaña receives mixed reviews regarding its pool facilities. Guests highlighted the heated pool as a notable feature, often available 24/7 with a pleasant temperature, which adds to the allure of the hotel's surroundings. For those seeking relaxation, the pool area provides a spacious environment with extended hours and no usage restrictions, allowing guests to enjoy the facilities at their leisure.
However, several reviews mentioned significant maintenance issues. Some visitors found the pool run down, with loose tiles, mold concerns, and the lack of heating options for both outdoor and covered pools, making the water quite cold. Additionally, experiences have been marred by aesthetic deterioration, dirty conditions, and the pool being out of operation for extended periods, with limited communication about ongoing renovations. These contrasting aspects suggest that while the hotel offers a potentially enjoyable pool experience, the upkeep and operational status could significantly impact the quality of stay.
Hotel Vivo Montaña offers a warm and welcoming atmosphere that is ideal for families, particularly those traveling with children. The environment is designed to make families feel comfortable, featuring excellent family rooms that provide privacy for parents. The staff at the hotel is noted for their kindness and attentiveness, contributing to a pleasant and family-focused experience. The hotel's central location ensures easy access to various local amenities and entertainment options suitable for children. Additionally, the climate control within the hotel's facilities adds to the comfort, guaranteeing a cozy stay regardless of the weather. Dining at the hotel is also a highlight, with the restaurant offering delightful food and refreshing cocktails. With a range of recreational activities available for guests, Hotel Vivo Montaña stands out as an excellent destination for a family retreat.
Hotel Vivo Montaña's heated pool receives a mix of reviews from guests, though many highlight positive aspects. The pool is frequently appreciated for being very good, large, and accessible around the clock, adding convenience for those looking to relax at any time. Guests particularly enjoy the well-functioning heating system, which provides a comfortable experience. The quality of the facilities, including the pool, adds to the hotel's appeal. However, there are instances of inconsistency, with some guests noting that the pool can feel cold or has heating issues, especially at night. Occasionally, cleanliness and lighting of the pool have been a concern, which visitors have noted in their feedback. Despite these occasional drawbacks, the pool is generally a valued feature of the hotel, contributing to an overall very warm and pleasant atmosphere.
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Location
The family-friendly environment and cozy ambiance make it an ideal retreat for couples and families alike, ensuring a peaceful and safe natural experience. Guests frequently laud the hotel's friendly and attentive staff, who bolster the location's appeal with their warm hospitality.
While the hotel's infrastructure and design provide comfort, guests often emphasize the unparalleled beauty of the landscape, with many highlighting the serene and pleasant environment. Despite a need for some maintenance, particularly in the pool area, the combination of excellent views, good parking, and easy access to key attractions makes Hotel Vivo Montaña a charming choice for a memorable mountain escape.
Breakfast
However, the breakfast is frequently noted to lack ample diversity and timely replenishments, often leaving guests desiring more options like different types of eggs or French Toast. There are also comments pointing towards limited vegetarian choices and a need for more thoughtful accommodations for guests with allergies. Timing is also a recurring issue, with the breakfast being served later than some guests would prefer, impacting those with tight itineraries.
When it comes to the dining schedule, it has been observed that breakfast durations are short, and the system of serving in shifts, although organized, may not sufficiently cater to all guests’ needs. The service is described as polite, albeit sometimes challenged by minimal inventory and delayed refills.
Overall, while the breakfast meets basic expectations, guests encourage the hotel to broaden its offerings, ensure quicker restocking, and consider extending service hours to elevate the overall breakfast experience at Hotel Vivo Montaña.
Dinner
However, some visitors have expressed dissatisfaction with the price-quality ratio, describing the prices as high compared to similar venues. Additionally, service inconsistency is noted, with some guests experiencing slow service and lacking vegetarian options. The restaurant's dining schedule does not always align with the needs of those eager to hit or return from the slopes. Thus, while the food quality often impresses, there are areas for improvement in terms of menu variety, value, and service consistency to enhance the overall dining experience.
Rooms
While the hotel offers beautiful views and well-equipped accommodations, some guests have noted a few inconsistencies between their expectations and the reality, such as room size discrepancies and occasional issues with room temperature management. Some rooms are reported to be excessively hot or cold, and there have been intermittent problems with the heating system.
The bathrooms, though clean, tend to be on the smaller side, lacking in storage space and ventilation. Despite these minor setbacks, the overall sentiment is that the hotel generally meets expectations, combining cozy, well-heated rooms with charming infrastructure and scenic surroundings, making for a comfortable and pleasant stay.
Beds
Cleanliness
However, some areas need improvement, with reports of dirt found on tables, recreation areas, and an overall lack of tidiness upon arrival. Certain services, like regular towel changes and room readiness, were inconsistently managed. While the bathrooms were frequently described as very clean, narrow spaces and some maintenance issues were highlighted. Despite these housekeeping hiccups, the friendly staff and clean facilities contributed to a generally pleasant experience for guests.
Staff
Wi-Fi
Spa
Pool
However, several reviews mentioned significant maintenance issues. Some visitors found the pool run down, with loose tiles, mold concerns, and the lack of heating options for both outdoor and covered pools, making the water quite cold. Additionally, experiences have been marred by aesthetic deterioration, dirty conditions, and the pool being out of operation for extended periods, with limited communication about ongoing renovations. These contrasting aspects suggest that while the hotel offers a potentially enjoyable pool experience, the upkeep and operational status could significantly impact the quality of stay.
Family
Heated Pool
Yes, Hotel Vivo Montaña has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Hotel Vivo Montaña.
Yes, Hotel Vivo Montaña welcomes dogs.
Yes, parking facilities are available at Hotel Vivo Montaña.
No, Hotel Vivo Montaña doesn't have a gym.
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