Hotel Esmeralda
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Summary of reviewsHotel Esmeralda is highly celebrated for its prime location near the beach in the spa town of Piriapolis, ensuring easy access to the sea, restaurants, shopping areas and entertainment spots. The stunning views of the hills and the bay enhance the idyllic setting, while the hotel's well-maintained amenities such as pools, jacuzzis and air-conditioning further elevate the guests' experience. Courteous and friendly staff add to the warm, welcoming atmosphere, making it a top choice for travelers.
The breakfast is generally praised for its delicious, varied and well-organized offerings, especially the homemade pastries. However, some guests feel there's a need for more savory options and more flexible scheduling. Dinner experiences are mostly positive with the convenience of in-room dining and special event dinners standing out. Some guests desired more varied dinner options and were not as pleased with the additional costs for dinner.
Rooms at Hotel Esmeralda are often described as small and compact, yet cozy and comfortable with air-conditioning enhancing the pleasant atmosphere. Cleanliness is generally appreciated but can be inconsistent with occasional issues such as stained linens and inadequate maintenance. The parking area, though safe, has some organizational challenges and limited capacity.
The staff consistently receive high praises for their friendliness and attentiveness, contributing greatly to the overall positive experience. However, the hotel's Wi-Fi service tends to be weak and predominantly accessible only in the lobby area, needing significant improvement.
Guests particularly enjoy the hotel's pools, emphasizing the heated indoor pool as a luxurious feature. However, the outdoor pool requires better maintenance, especially after storms, to ensure cleanliness and usability. The hotel's close proximity to the beach allows guests to maximize their seaside enjoyment effortlessly.
Hotel Esmeralda also scores well in terms of accessibility, making it a convenient choice for guests with disabilities. Rooms are equipped with essential amenities and the friendly staff enhance the comfort and ease of stay for all visitors.
Overall, Hotel Esmeralda offers a blend of charming location, welcoming staff and diverse amenities, which mostly contribute to a satisfying stay for its guests, though there are areas like Wi-Fi, pool maintenance and room size that could benefit from improvement.
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The breakfast is generally praised for its delicious, varied and well-organized offerings, especially the homemade pastries. However, some guests feel there's a need for more savory options and more flexible scheduling. Dinner experiences are mostly positive with the convenience of in-room dining and special event dinners standing out. Some guests desired more varied dinner options and were not as pleased with the additional costs for dinner.
Rooms at Hotel Esmeralda are often described as small and compact, yet cozy and comfortable with air-conditioning enhancing the pleasant atmosphere. Cleanliness is generally appreciated but can be inconsistent with occasional issues such as stained linens and inadequate maintenance. The parking area, though safe, has some organizational challenges and limited capacity.
The staff consistently receive high praises for their friendliness and attentiveness, contributing greatly to the overall positive experience. However, the hotel's Wi-Fi service tends to be weak and predominantly accessible only in the lobby area, needing significant improvement.
Guests particularly enjoy the hotel's pools, emphasizing the heated indoor pool as a luxurious feature. However, the outdoor pool requires better maintenance, especially after storms, to ensure cleanliness and usability. The hotel's close proximity to the beach allows guests to maximize their seaside enjoyment effortlessly.
Hotel Esmeralda also scores well in terms of accessibility, making it a convenient choice for guests with disabilities. Rooms are equipped with essential amenities and the friendly staff enhance the comfort and ease of stay for all visitors.
Overall, Hotel Esmeralda offers a blend of charming location, welcoming staff and diverse amenities, which mostly contribute to a satisfying stay for its guests, though there are areas like Wi-Fi, pool maintenance and room size that could benefit from improvement.
Hotel near The Beach
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
Small Hotel
Hotel with Outdoor Pool
Guest Reviews
Hotel Esmeralda is celebrated for its prime location, which guests consistently praise. Nestled just 50 meters from the beach, it offers unbeatable proximity to the sea, restaurants, shopping areas and entertainment spots. The central position in the spa town of Piriapolis ensures that everything is within easy reach, making it an ideal choice for visitors. The views, whether of the hills or the bay, are described as magical and the convenience of being close to the boardwalk is highlighted as a significant benefit. Additionally, hotel facilities like the pools, jacuzzi and air-conditioning enhance the overall experience, contributing to an exceptional stay. Guests also appreciate the courteous and friendly staff, adding to the welcoming atmosphere of the hotel. In summary, Hotel Esmeralda's outstanding location and well-maintained amenities make it a top pick for travelers wanting easy access to the best the area has to offer.
Hotel Esmeralda offers a mixed breakfast experience for its guests, blending strong positives with some areas needing improvement. Many guests praised the breakfast as delicious, varied and well-organized, frequently noting its completeness and excellent taste. Homemade dishes and a selection of pastries were particularly appreciated, creating a delightful start to the day for many visitors. However, other guests felt the breakfast was limited in variety and poorly organized. Some missed savory options like cold cuts, cheese and scrambled eggs. Additionally, a few reviews mentioned that the breakfast schedule was overly strict and short, reducing flexibility for diners. Some guests also noted issues with the quality and replenishment of food items, such as weak coffee, diluted juices and hard pastries. Despite these criticisms, many guests still found the breakfast to be good and meeting their expectations with the overall service being described as very good.
Guests at Hotel Esmeralda have generally positive remarks about the dining experience, particularly praising the exquisite continental breakfast and homemade dishes. The dinner experience has been described as good, decent and satisfactory by various reviewers. Some highlights include the flexibility of buying food outside and using the dining room facilities, as well as the convenience of wonderful in-room dining. Special event dinners hosted by the hotel also left a favorable impression. However, some guests noted a desire for more varied and diverse dinner options, as well as the limited availability of dinner which sometimes came at an extra cost. Additionally, the service structure where guests are not allowed to serve themselves received mixed reactions.
Hotel Esmeralda offers an array of room types and guests have shared varied experiences that one should consider when planning their stay. A recurring theme is the size of the rooms with numerous reviewers describing the rooms as very small or tiny. This compact nature extends to the bathrooms as well, which are often noted to be equally limited in space. Despite the cramped conditions, several guests have reported a comfortable and cozy ambiance with air conditioning enhancing the pleasant atmosphere.
Cleanliness appears to be a sporadic issue with a few reviewers mentioning unpleasant encounters with dirty rooms or inadequate maintenance, while others appreciated the rooms being tidy and well-organized. Basic decor and minimalistic features characterize the interior and storage space in these rooms is constrained with small wardrobes or limited hanging space often cited.
Comfort, albeit in modest surroundings, is still a highlighted feature for some rooms with mentions of comfortable beds and a generally nice environment for relaxation. However, several reviews also indicated the rooms could benefit from better organization and improvement in amenities.
There were also some issues related to room allocation with instances of guests being assigned incorrect room types or needing to switch rooms due to various inconveniences. Additionally, the small size of the parking lot was noted as insufficient by some.
In summary, while the rooms at Hotel Esmeralda are praised for their comfort in a compact space, potential guests should manage their expectations regarding room size and storage and be prepared for some variability in cleanliness and maintenance.
Guests at 'Hotel Esmeralda' have expressed mixed opinions about the beds with both positive and negative remarks. Several reviewers found the beds to be comfortable and well-maintained, describing them as "comfy" and "flexible for comfort". However, there were also numerous instances of dissatisfaction. Common complaints included uncomfortable bed frames, sunken or half-broken beds and heavily damaged mattresses. Additionally, some guests noted problems with bed cleanliness, such as dust, stained sheets and dirty headboards. There were also issues with specific configurations, including push-together single beds and an absent queen size bed option. Despite these concerns, the hotel received some appreciation for at least offering a basic level of comfort in its bedding.
Hotel Esmeralda presents a mixed picture when it comes to cleanliness. Positive feedback highlights that the accommodations and common areas are often described as clean and tidy. Guests have appreciated the general cleanliness of the rooms and bedding, finding them very clean and satisfactory. However, several reviews pointed out significant cleanliness issues. Concerns have been raised about stained sheets and towels, heavily damaged mattresses and small rooms that can cause discomfort. The lack of regular cleaning in some of the outdoor pools and the dirty indoor pool were common complaints. Some guests also reported flooding issues in the rooms and a lack of basic amenities like shampoo and soap. Overall, while there are commendations for cleanliness in some areas, there are evident gaps that need to be addressed to meet guests' expectations consistently.
Hotel Esmeralda receives consistent praise for its exceptional staff, who are frequently described as very friendly and attentive. Guests highlight the excellent attention and courteous service provided by the team with many noting that the staff's treatment and care stand out during their stay. Receptionists, in particular, receive acclaim for their efforts to accommodate and solve any problems guests might encounter. Although there are a few isolated incidents of aggressive behavior, these are far outweighed by the numerous mentions of the staff’s polite, helpful and attentive demeanor. Overall, the quality of care and service at Hotel Esmeralda is highly regarded, contributing positively to guests' experiences.
Guests at Hotel Esmeralda have consistently mentioned that the Wi-Fi service has several shortcomings, particularly in the guest rooms. Many reviews pointed out that the Wi-Fi signal does not reach the rooms or is very weak when it does. Instead, the Wi-Fi is predominantly accessible only in the lobby area. The strength and speed of the Wi-Fi were frequently described as poor with some guests experiencing disruptions during adverse weather conditions. While there were a few remarks suggesting the Wi-Fi meets basic needs, the overall guest feedback indicates a significant need for improvement in the hotel's internet connectivity, especially in the guest rooms.
Hotel Esmeralda features a variety of swimming options, boasting both outdoor and indoor pools that are often referred to as very good and beautiful by guests. The hotel is especially noted for its heated pool, which adds an extra layer of comfort and luxury. Many guests find the pool areas clean and enjoyable, contributing positively to their overall experience at the hotel.
However, it’s important to highlight some consistent issues reported with the outdoor pool. On several occasions, the outdoor pool was described as being dirty with moss or algae and sometimes even unusable, particularly after storms when it was left with black water. Guests also faced issues with the heated pool not working properly or being cloudy. Despite these concerns, the general availability of multiple swimming pools and their convenient locations within the hotel grounds are frequently appreciated by visitors.
Overall, while the pools at Hotel Esmeralda can offer delightful amenities for relaxation and leisure, the maintenance of these facilities seems to be an area that requires more consistent attention.
Hotel Esmeralda boasts an enviable location, just a short distance away from a beautiful beach, making it a prime choice for travelers looking to enjoy the sun and sea. Guests consistently praise the hotel's proximity to the beach, remarking that it is only a block away or even within 50 meters for some. This convenient access allows for easy strolls along the shore and quick trips to the promenade, where delightful spots to eat are available. The hotel's excellent location ensures that beach lovers can maximize their time by the water, contributing to an overall pleasant and enjoyable stay.
Hotel Esmeralda offers parking facilities that have garnered mixed reviews from its guests. While some appreciated the wide and secure parking area described as good and safe, there were notable concerns about its organization and capacity. Many guests found the parking lot to be chaotic, disorganized and insufficient for all guests, leading to a noisy and often stressful experience. The limited number of spaces operates on a first-come, first-served basis, which has proven to be a hassle for some. Overall, while the safety of the parking area is a positive aspect, the hotel's parking management seems to be an area in need of improvement.
Hotel Esmeralda receives high marks for its accessibility, making it a favorable choice for guests with disabilities. The hotel provides easy access to all key locations, including food establishments, entertainment venues and the beach, ensuring guests can enjoy their stay without inconvenience. The rooms are well-equipped with essentials such as microwaves, heaters and air conditioning, catering to various needs and preferences. Guests appreciate the accessible entry and exit points as well as the access to walking paths. The staff are noted for their kindness and helpfulness, contributing positively to the experience of guests who require additional assistance. Overall, Hotel Esmeralda proves to be a thoughtful and accommodating destination for a diverse range of visitors.
Hotel Esmeralda offers both an indoor and an outdoor pool, providing various swimming options for guests. The outdoor pool is a standout feature, often described as excellent when properly maintained. The hotel is situated in a beautiful and clean location which enhances the overall swimming experience. However, there have been some concerns regarding the cleanliness of the outdoor pool, particularly following storms, which have occasionally left the water dirty and out of service. The pool hours are also somewhat limited, which might affect accessibility for some guests. Despite these issues, the heated pool adds an extra layer of comfort, contributing to an enjoyable stay. Overall, while the outdoor pool has its advantages, better maintenance and more flexible hours would significantly improve guest satisfaction.
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Location
Breakfast
Dinner
Rooms
Cleanliness appears to be a sporadic issue with a few reviewers mentioning unpleasant encounters with dirty rooms or inadequate maintenance, while others appreciated the rooms being tidy and well-organized. Basic decor and minimalistic features characterize the interior and storage space in these rooms is constrained with small wardrobes or limited hanging space often cited.
Comfort, albeit in modest surroundings, is still a highlighted feature for some rooms with mentions of comfortable beds and a generally nice environment for relaxation. However, several reviews also indicated the rooms could benefit from better organization and improvement in amenities.
There were also some issues related to room allocation with instances of guests being assigned incorrect room types or needing to switch rooms due to various inconveniences. Additionally, the small size of the parking lot was noted as insufficient by some.
In summary, while the rooms at Hotel Esmeralda are praised for their comfort in a compact space, potential guests should manage their expectations regarding room size and storage and be prepared for some variability in cleanliness and maintenance.
Beds
Cleanliness
Staff
Wi-Fi
Pool
However, it’s important to highlight some consistent issues reported with the outdoor pool. On several occasions, the outdoor pool was described as being dirty with moss or algae and sometimes even unusable, particularly after storms when it was left with black water. Guests also faced issues with the heated pool not working properly or being cloudy. Despite these concerns, the general availability of multiple swimming pools and their convenient locations within the hotel grounds are frequently appreciated by visitors.
Overall, while the pools at Hotel Esmeralda can offer delightful amenities for relaxation and leisure, the maintenance of these facilities seems to be an area that requires more consistent attention.
Beach
Parking
Accessible
Outdoor Pool
Yes, Hotel Esmeralda has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Esmeralda.
No, Hotel Esmeralda doesn't allow dogs.
Yes, parking facilities are available at Hotel Esmeralda.
No, Hotel Esmeralda doesn't have a gym.
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