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Summary of reviewsThe Best Western Plus Wilkes Barre-Scranton Airport Hotel is widely praised for its convenient and accessible location. Situated near the Wilkes-Barre/Scranton Airport and easily accessible from Interstate 81, the hotel provides a seamless experience for travelers, particularly those with early flights. The tranquil and quiet surroundings add to the appeal, despite its proximity to the airport, and the shuttle service is consistently noted for its efficiency. Visitors appreciate the hotel's central positioning, which offers easy access to Scranton, Wilkes-Barre, and various local attractions, making it an ideal choice for leisure travelers.
The hotel’s breakfast receives mixed reviews, with many guests enjoying the variety and taste, especially commending the coffee and the accommodating staff. While some find the offerings substantial and satisfying, others suggest improvements in creativity and flavor. Nonetheless, the breakfast area is well-organized and considered to offer good value for the price.
Guests consistently praise the hotel for its cleanliness and comfort. The rooms are described as spotless, spacious, and well-maintained, resembling small apartments complete with modern amenities like fridges and Keurig coffee makers. The beds are particularly appreciated for their comfort, contributing to a restful experience. The hotel’s modern decor and pleasant atmosphere enhance the guests' stay, notwithstanding infrequent minor maintenance issues. The tranquil environment and proximity to the airport underscore the hotel’s value for money.
The staff at the Best Western Plus is frequently highlighted for their friendliness and professionalism. From seamless check-ins to helpful local recommendations, the staff goes above and beyond to ensure guest satisfaction. The positive interactions with the team create a welcoming ambiance, leaving guests with a lasting positive impression.
Overall, guests find the Best Western Plus Wilkes Barre-Scranton Airport Hotel to be a reliable choice, with its comfortable accommodations, helpful staff, and convenient location contributing to a pleasant and hassle-free stay.
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