Comfort Suites Plano - Dallas North
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Summary of reviewsComfort Suites Plano - Dallas North receives largely positive feedback across various aspects of its service and facilities. The hotel's location is a standout feature with guests commending its convenience and accessibility to major roads, dining options, grocery stores and family-friendly destinations, making it ideal for both leisure and business travelers.
The breakfast offerings present mixed reviews, though many guests appreciate the quality, freshness and variety of options available, particularly praising the waffles. Some guests, however, were dissatisfied with what's offered, especially wishing for more meat varieties and lamenting the reduction in options due to pandemic-related changes.
The rooms are noted for their spaciousness, cleanliness and particularly comfortable beds, which are consistently praised for contributing to a restful night's sleep. The friendly and helpful staff also enhance the overall positive experience. However, the age and maintenance of some rooms drew criticism. Issues such as outdated décor, musty smells and occasional maintenance problems, like broken fixtures and mold, were reported by some guests.
Cleanliness at the property generally receives positive feedback with guests describing the hotel as very clean and well-maintained. However, a few guests experienced lapses in cleanliness, including dirty sheets and uncleaned microwaves, but noted that staff were responsive to resolving issues promptly.
The staff at the hotel are widely appreciated for their friendliness and professionalism, although there were isolated reports of less satisfactory service by some front desk personnel. The kitchen staff, in particular, receive high marks for their cordial service during breakfast.
The pool area receives mixed reviews. Some guests thoroughly enjoy the indoor pool and hot tub, while others faced issues with maintenance, such as cold water temperatures and cleanliness problems. Parking availability also sees varied feedback; while some find ample parking, others report crowded conditions and concerns about security at night.
In summary, Comfort Suites Plano - Dallas North delivers an overall positive experience with its prime location, comfortable beds and commendable staff, though some areas such as room maintenance, breakfast options and pool upkeep could benefit from improvements.
Categories
The breakfast offerings present mixed reviews, though many guests appreciate the quality, freshness and variety of options available, particularly praising the waffles. Some guests, however, were dissatisfied with what's offered, especially wishing for more meat varieties and lamenting the reduction in options due to pandemic-related changes.
The rooms are noted for their spaciousness, cleanliness and particularly comfortable beds, which are consistently praised for contributing to a restful night's sleep. The friendly and helpful staff also enhance the overall positive experience. However, the age and maintenance of some rooms drew criticism. Issues such as outdated décor, musty smells and occasional maintenance problems, like broken fixtures and mold, were reported by some guests.
Cleanliness at the property generally receives positive feedback with guests describing the hotel as very clean and well-maintained. However, a few guests experienced lapses in cleanliness, including dirty sheets and uncleaned microwaves, but noted that staff were responsive to resolving issues promptly.
The staff at the hotel are widely appreciated for their friendliness and professionalism, although there were isolated reports of less satisfactory service by some front desk personnel. The kitchen staff, in particular, receive high marks for their cordial service during breakfast.
The pool area receives mixed reviews. Some guests thoroughly enjoy the indoor pool and hot tub, while others faced issues with maintenance, such as cold water temperatures and cleanliness problems. Parking availability also sees varied feedback; while some find ample parking, others report crowded conditions and concerns about security at night.
In summary, Comfort Suites Plano - Dallas North delivers an overall positive experience with its prime location, comfortable beds and commendable staff, though some areas such as room maintenance, breakfast options and pool upkeep could benefit from improvements.
Dog Friendly Hotel
This hotel welcomes two pets of any size in designated rooms for an additional fee of $20 per pet, per night. Both dogs and cats are welcome.
Hotel with Swimming Pool
Provides an indoor pool, offering a controlled environment for swimming. Good for travelers seeking year-round access to a pool.
Indoor Pool
Hotel with Parking
The hotel offers free parking for guests.
Accessible Hotel
As a Choice Hotels brand, Comfort Suites Plano - Dallas North typically offers accessible rooms and common areas. These may include wheelchair access, accessible parking, and rooms with features for guests with disabilities. It is recommended to contact the hotel for specific details.
Hotel with Indoor Pool
Includes an indoor pool, a children's pool, and a spa tub, catering to families and those seeking relaxation by the water.
Hotel for Honeymoon
Business Hotel
Hotel with Gym
Guest Reviews
Comfort Suites Plano - Dallas North boasts a highly favorable location with guests frequently noting its convenience and accessibility. Situated just off the freeway, the hotel is easy to find and offers quick access to major roads, making it simple to navigate the surrounding area. The proximity to dining options, grocery stores and other commercial establishments adds to its appeal, as does its closeness to family-friendly destinations and work functions. Visitors described the area as convenient and appreciated that it was near everything they needed, including restaurants and places to shop. Overall, the hotel's location in Plano is praised for being ideal for various needs and purposes.
At Comfort Suites Plano - Dallas North, the breakfast experience varies among guest reviews. Many visitors commend the breakfast for being excellent, very tasty and consistently fresh. Those who enjoyed their meals highlighted the cleanliness and variety with some calling the breakfast amazing and delicious. Guests particularly appreciated the availability of good, fresh options and noted that plenty of food was available, including good waffles.
However, opinions diverge with some guests finding the breakfast just decent and expressing a wish for more options, especially additional meat varieties. A number of guests were disappointed by the lack of a promised full, hot breakfast, finding the grab-and-go or bagged breakfast less satisfying. Several reviews pointed out that the breakfast service had changed, likely due to COVID-19 restrictions, resulting in limited options or the absence of breakfast altogether.
The overall sentiment is mixed with a significant number of guests expressing satisfaction with the quality and freshness of the breakfast, while others felt it fell short of their expectations due to reduced options and changes in service.
Comfort Suites Plano - Dallas North offers spacious rooms that are appreciated for their cleanliness and comfort. The beds in particular receive high marks for being very comfortable, ensuring a good night's sleep. The room size is consistently praised, providing ample space for guests. Staff at the hotel are generally described as friendly and pleasant, contributing positively to the overall experience.
However, the hotel does face some criticism for its outdated and old rooms with some guests noting issues such as a musky smell, damaged walls and old furniture. Instances of a broken shower faucet and mold/mildew in the bathrooms were also reported. The condition of the rooms varies with some being described as great, clean and accommodating, while others had more severe issues like blood stains and a wet dog odor.
In terms of amenities, there were some complaints about the refrigerator not getting cold and the hot tub being out of service, along with the pool's cold temperature. Despite these issues, the check-in process is reported as easy and the overall cleanliness maintenance is praised. Overall, Comfort Suites Plano - Dallas North offers comfortable, spacious rooms with friendly staff, but the age and maintenance of the facilities present some areas for improvement.
The beds at Comfort Suites Plano - Dallas North consistently receive high praise from guests for their comfort. Descriptions such as really comfortable, super comfy and the epitome of comfort are commonly used to detail the sleeping experience. Guests particularly highlight that the mattresses are soft yet supportive, making for a restful night's sleep. The clean and well-maintained beds add to the overall positive lodging experience. Many visitors note that the hotel offers quiet rooms, further enhancing the relaxation provided by the beds.
Comfort Suites Plano - Dallas North garners praise for its cleanliness with numerous guests lauding the hotel for its very clean environment, super clean conditions and a nicely lit breakfast area. The spacious rooms and comfortable beds contributed to an overall sense of cleanliness and comfort with particular mention of spotless linens and a well-maintained facility. Guests expressed satisfaction with the value for money, noting that the property was priced right.
However, not all feedback was entirely positive. Some guests encountered cleanliness issues such as semi-clean rooms, dirty sheets and bathrooms bearing hair and dirt. Isolated incidents included reports of a roach, an unpleasant smell on the second floor and a microwave with hard dry cheese that remained uncleaned for several days. Despite these concerns, there were instances of prompt and helpful responses from the staff, particularly in addressing maintenance requests.
Overall, while the majority of the feedback was positive regarding the cleanliness and upkeep of the property, there were occasional lapses that affected the experiences of some guests.
The Comfort Suites Plano - Dallas North boasts a generally positive reputation regarding its staff. Guests frequently commented on the friendliness and helpfulness of the employees with several highlighting how welcoming and accommodating they found the service. Especially noteworthy are the kitchen staff, praised for their cordial demeanor, which added to the pleasant breakfast experience. The front desk staff received mixed reviews with many guests finding them nice and attentive, while a few reported instances of less satisfactory service and unprofessional behavior. Overall, for most part, visitors encountered a polite and professional team contributing significantly to their positive hotel experience.
The pool at Comfort Suites Plano - Dallas North receives mixed reviews from guests. Several guests express their love for the pool and hot tub, appreciating their availability indoors, particularly noting the enjoyment of swimming and relaxing. Some describe the pool area and their rooms as great, highlighting a generally positive experience.
However, there are numerous criticisms concerning the pool's upkeep. Reports indicate the pool and hot tub were occasionally out of order with issues such as cold water temperature, cleanliness problems and the hot tub being dirty or non-functional. Additionally, some guests found the indoor pool area overly hot, humid or smelly.
While the pool area offers potential for relaxation, maintenance inconsistencies can detract from the experience.
Guests generally had mixed experiences with parking at Comfort Suites Plano - Dallas North. On a positive note, some guests found there was plenty of parking available and described the parking lot as good. However, several reviews indicated that the parking lot was often crowded or jammed with cars, making it challenging to find a spot, especially at night. Some guests expressed concern over security in the parking area, describing it as unsecured or feeling sketchy after dark. These points suggest that while parking availability can be sufficient, the experience may vary depending on the time and occupancy levels during the stay.
Location Show Map
Location
Breakfast
However, opinions diverge with some guests finding the breakfast just decent and expressing a wish for more options, especially additional meat varieties. A number of guests were disappointed by the lack of a promised full, hot breakfast, finding the grab-and-go or bagged breakfast less satisfying. Several reviews pointed out that the breakfast service had changed, likely due to COVID-19 restrictions, resulting in limited options or the absence of breakfast altogether.
The overall sentiment is mixed with a significant number of guests expressing satisfaction with the quality and freshness of the breakfast, while others felt it fell short of their expectations due to reduced options and changes in service.
Rooms
However, the hotel does face some criticism for its outdated and old rooms with some guests noting issues such as a musky smell, damaged walls and old furniture. Instances of a broken shower faucet and mold/mildew in the bathrooms were also reported. The condition of the rooms varies with some being described as great, clean and accommodating, while others had more severe issues like blood stains and a wet dog odor.
In terms of amenities, there were some complaints about the refrigerator not getting cold and the hot tub being out of service, along with the pool's cold temperature. Despite these issues, the check-in process is reported as easy and the overall cleanliness maintenance is praised. Overall, Comfort Suites Plano - Dallas North offers comfortable, spacious rooms with friendly staff, but the age and maintenance of the facilities present some areas for improvement.
Beds
Cleanliness
However, not all feedback was entirely positive. Some guests encountered cleanliness issues such as semi-clean rooms, dirty sheets and bathrooms bearing hair and dirt. Isolated incidents included reports of a roach, an unpleasant smell on the second floor and a microwave with hard dry cheese that remained uncleaned for several days. Despite these concerns, there were instances of prompt and helpful responses from the staff, particularly in addressing maintenance requests.
Overall, while the majority of the feedback was positive regarding the cleanliness and upkeep of the property, there were occasional lapses that affected the experiences of some guests.
Staff
Pool
However, there are numerous criticisms concerning the pool's upkeep. Reports indicate the pool and hot tub were occasionally out of order with issues such as cold water temperature, cleanliness problems and the hot tub being dirty or non-functional. Additionally, some guests found the indoor pool area overly hot, humid or smelly.
While the pool area offers potential for relaxation, maintenance inconsistencies can detract from the experience.
Parking
Yes, Comfort Suites Plano - Dallas North has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Comfort Suites Plano - Dallas North.
Yes, Comfort Suites Plano - Dallas North welcomes dogs.
Yes, parking facilities are available at Comfort Suites Plano - Dallas North.
Yes, Comfort Suites Plano - Dallas North has a gym.
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