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Summary of reviewsApartamentos Ben-Hur consistently earns positive reviews for its exceptional location, spacious and well-equipped rooms, cleanliness, friendly staff and inviting pool area. Guests are particularly impressed with its proximity to the beach, shops, restaurants and nightlife hotspots like Bierkönig, making it ideal for both relaxation and social activities. The short distance to the airport and excellent connections to Palma further enhance its appeal.
The apartments themselves are notably large, modern and clean, making them suitable for families or groups. They come with integrated kitchens and sizable terraces that are perfect for enjoying the sun. Guests also appreciate amenities like the swimming pool and on-site supermarket, which add to the convenience of their stay. While there have been occasional lapses in housekeeping efficiency, the overall impression is one of cleanliness and well-maintained facilities.
The staff at Apartamentos Ben-Hur receive high praise for their friendliness, attentiveness and professionalism. Whether it's the helpful reception team or individuals like Roberto or Alberto, the service level contributes greatly to the positive guest experience. Even minor issues are quickly and efficiently resolved, adding to the overall satisfaction.
The pool area is another highlight, offering a clean, well-maintained environment with ample loungers for relaxation. The quiet surroundings and additional amenities, such as a 24/7 supermarket, further elevate the poolside experience.
In summary, Apartamentos Ben-Hur provides excellent value for money with its prime location, comfortable and spacious accommodations and attentive service, making it a highly recommended choice for both short and extended stays. Show more
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Categories
Aparthotel near The Beach
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, random checks
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: July, 01 2020
One-Bedroom ApartmentThis air-conditioned apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. This apartment features a seating area, a dining area, a flat-screen TV with streaming services and a terrace. The unit offers 4 beds.
Two-Bedroom ApartmentThis spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. Featuring a terrace with pool views, this apartment also provides air conditioning and a flat-screen TV with streaming services. The unit offers 6 beds.
One-Bedroom Apartment (2 Adults + 2 Children)This air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. This apartment comes with a dining area, a flat-screen TV with streaming services a seating area and a terrace. The unit has 3 beds.
One-Bedroom Apartment (2 Adults + 1 Child)This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer. The apartment is furnished with a desk and a seating area and features a dining area and a wardrobe. The unit has 3 beds.
One-Bedroom Apartment (3 Adults + 1 Child)This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer. The apartment is furnished with a desk and a seating area and provides a dining area and a wardrobe. The unit offers 3 beds.
One-Bedroom Apartment (3 Adults + 2 Children)This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer. The apartment is furnished with a desk and a seating area and provides a dining area and a wardrobe. The unit offers 4 beds.
One-Bedroom Apartment (1 Adult + 2 Children)This air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This apartment has a seating area, a dining area, a flat-screen TV with streaming services and a terrace. The unit has 3 beds.
One-Bedroom Apartment (1 Adult + 1 Child)This air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. Boasting a terrace, this apartment also features a seating area, a dining area and a flat-screen TV with streaming services. The unit has 2 beds.
One-Bedroom Apartment (2 Adults + 3 Children)This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer. The apartment is furnished with a desk and a seating area and features a dining area and a wardrobe. The unit has 4 beds.
Two-Bedroom Apartment (2 Adults + 2 Children)This apartment is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a hairdryer. The apartment is furnished with a desk and a seating area and offers a dining area and a wardrobe. The unit offers 5 beds.
Two-Bedroom Apartment (2 Adults + 1 Child)This apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a hairdryer. The apartment is furnished with a desk and a seating area and features a dining area and a wardrobe. The unit has 5 beds.
Two-Bedroom Apartment (2 Adults + 3 Children)This apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a hairdryer. The apartment is furnished with a desk and a seating area and provides a dining area and a wardrobe. The unit offers 5 beds.
Two-Bedroom Apartment (2 Adults + 4 Children)This apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a hairdryer. The apartment is furnished with a desk and a seating area and features a dining area and a wardrobe. The unit has 5 beds.
Two-Bedroom Apartment (3 Adults + 1 Child)This apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a hairdryer. The apartment is furnished with a desk and a seating area and provides a dining area and a wardrobe. The unit offers 5 beds.
Two-Bedroom Apartment (3 Adults + 2 Children)This apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a hairdryer. The apartment is furnished with a desk and a seating area and features a dining area and a wardrobe. The unit has 5 beds.
Two-Bedroom Apartment (3 Adults + 3 Children)This apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a hairdryer. The apartment is furnished with a desk and a seating area and features a dining area and a wardrobe. The unit has 5 beds.
Two-Bedroom Apartment (4 Adults + 1 Child)This apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a hairdryer. The apartment is furnished with a desk and a seating area and provides a dining area and a wardrobe. The unit offers 5 beds.
Two-Bedroom Apartment (4 Adults + 2 Children)This apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a hairdryer. The apartment is furnished with a desk and a seating area and offers a dining area and a wardrobe. The unit has 5 beds.
Two-Bedroom Apartment with Pool ViewThis apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a hairdryer. The apartment is furnished with a desk and a seating area and provides a dining area, a wardrobe and pool views. The unit offers 5 beds.
Apartment with Garden ViewThis air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. Featuring a terrace with garden views, this apartment also provides a seating area and a flat-screen TV with streaming services. The unit offers 3 beds.
Apartment with Sea ViewThis air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. A seating area with a flat-screen TV, a dining area and a terrace are offered in this apartment. The unit has 3 beds.
About Apartamentos Ben-Hur
License: HA/1718
Guest Reviews
7.8
Good
Location
Apartamentos Ben-Hur boasts an exceptional location that has consistently impressed its guests. With its close proximity to the beach, it offers easy access to the sea, making it ideal for those looking to enjoy sun and sand. The property is also conveniently near shops, restaurants and a variety of entertainment options, including the lively party mile and Bierkönig, making nightlife and social activities readily accessible.
Guests appreciate the excellent connection to Palma and the short distance to the airport, making travel logistics straightforward. The hotel itself features large, clean and spacious apartments with amenities that include a swimming pool and balconies with sunset views.
Many find the location perfect for both relaxation and action with quiet surroundings yet being just a short walk from the bustling areas. The presence of a small supermarket on-site and additional shopping options nearby add to the convenience. Overall, the accommodation's value for money is highlighted by guests, noting that it has everything needed for a pleasant stay at a great price. The friendly staff and excellent facilities further enhance the appeal of Apartamentos Ben-Hur.
Rooms
Apartamentos Ben-Hur is a standout option for travelers seeking spacious and well-equipped accommodations. The apartments are notably large, making them ideal for families or groups and feature integrated kitchens that leave a modern impression. Guests appreciated the ample space, which allows for comfortable living and playing, particularly for those traveling with children. Cleanliness is a common highlight with rooms consistently described as clean and beautifully furnished.
Amenities are suitable for the price, ensuring a good balance between comfort and cost-effectiveness. Guests have access to a swimming pool and even a small shop on-site for conveniences like beer. The apartments are also brightly lit and offer sizable terraces, ideal for soaking up the sun.
The location receives positive remarks, being just an 8-minute drive from the airport, 15 minutes from Palma and a mere 5-minute walk to the beach. While noise can be a minor issue, the overall experience is enhanced by friendly staff and uncomplicated service, making Apartamentos Ben-Hur a reliable choice for both short and extended stays.
Cleanliness
The reviews for Apartamentos Ben-Hur present a mixed but generally positive picture of the hotel's cleanliness and overall maintenance. Guests frequently noted that everything was clean with specific praise for the cleanliness of the bathrooms and showers. Many found the rooms to be large and spacious with ample room for guests and well-maintained furnishings. The presence of balconies, although sometimes without night lighting, added to the charm for many visitors. Reception being open 24/7 and friendly, helpful staff were also highlighted as positives.
However, some guests pointed out inconsistencies in housekeeping services with rooms being cleaned every two days noted positively, while others experienced no cleaning at all during their stay. It was mentioned that the cleanliness of kitchen items was satisfactory, but there were instances where overall cleanliness left something to be desired. Despite a few mentions of unclean apartments and issues with amenities like coffee machines, the consensus leans towards Apartamentos Ben-Hur being a clean and reasonably priced option for travelers.
Overall, it seems Apartamentos Ben-Hur manages to offer a clean, spacious and generally pleasant experience, particularly given its price point, though there may be occasional lapses in housekeeping efficiency.
Staff
"Apartamentos Ben-Hur is renowned for its exceptionally friendly and helpful staff. Guests frequently praised the team, highlighting the great service, attentiveness and overall kindness from the moment they arrived. The reception staff stood out for their professionalism and willingness to assist at all times, making visitors feel welcome and comfortable right away. Visitors specifically mentioned the German receptionist and individuals like Roberto or Alberto, who went above and beyond in their duties. The atmosphere created by the staff was relaxed and accommodating with many appreciating how quickly and efficiently any issues were addressed. While the majority of feedback was overwhelmingly positive, there was an isolated remark about an unfriendly reception experience. Nevertheless, the general consensus depicts Apartamentos Ben-Hur as a place where staff make a significant positive impact on guests' stays."
Pool
Guests at Apartamentos Ben-Hur had positive experiences with the hotel's pool and outdoor area. The pool was frequently described as well-maintained, clean and enjoyable, making it a pleasant spot for relaxation. Many appreciated the ample availability of loungers, which contributed to the comfort and convenience of the pool area. The surroundings were noted to be quiet, further enhancing the poolside experience.
An on-site kiosk and a 24/7 supermarket downstairs were beneficial amenities, adding to the practicality of staying at the hotel. The good location of Apartamentos Ben-Hur, in close proximity to the sea, was also mentioned favorably.
While most feedback highlighted a clean and lovely pool environment, a few guests pointed out that the pool maintenance could occasionally be lacking. Overall, the reviews suggest that the pool area at Apartamentos Ben-Hur generally met or exceeded guests' expectations, providing a delightful and relaxing component to their stay.
Yes, Apartamentos Ben-Hur has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Apartamentos Ben-Hur.
No, Apartamentos Ben-Hur doesn't allow dogs.
No, parking facilities aren't available at Apartamentos Ben-Hur.