Courtyard Detroit Southfield is highly praised for its convenient location near major highways and close proximity to downtown Detroit, making it ideal for both business and leisure travelers. Guests appreciate the quiet and clean surroundings, complemented by spacious room sizes and free parking. The welcoming and professional staff enhance the overall experience, maintaining a safe and pleasant environment.
The breakfast offerings receive mixed reviews; however, many guests find them satisfying with hearty hot options available at an additional cost. The Bistro restaurant is noted for its delicious food, and the friendly staff contribute to a positive dining experience. Although some guests anticipated a complimentary breakfast, the service quality often compensates with well-handled service.
Room reviews are predominantly positive, with comments on cleanliness, comfort, modern amenities, and spacious layouts that include refrigerators and balconies. The property is kept well-maintained, providing a restful atmosphere, especially with comfortable beds that ensure a good night’s sleep. Minor cleanliness concerns are noted but do not overshadow the overall positive impressions.
Cleanliness levels throughout the hotel, including communal areas such as the lobby and bistro, are favorably reviewed, creating a tidy and modern appeal. Guests value the attentive staff, contributing to a comfortable and welcoming atmosphere despite occasional issues with hallway lighting.
The hotel staff is frequently praised for their friendliness and professionalism, notably at the front desk. Staff members like Crystal and Dwayne leave lasting impressions with their service excellence, enhancing guest experiences. The cleaning and Bistro teams also receive commendations for their diligence and customer care.
The pool area provides mixed experiences; adults appreciate exclusive swim times, while families enjoy quality time there. However, factors like murky conditions, disruptions due to renovations, and the absence of a hot tub affect satisfaction. Anticipated future improvements offer hope for a better experience in this area.
Overall, Courtyard Detroit Southfield is favored for its serene environment, comfortable beds likened to clouds, and commendable service, establishing it as a reliable choice for travelers seeking a peaceful and accommodating stay near Detroit.
Days Inn & Suites by Wyndham Warren is centrally located, providing easy access to numerous attractions and amenities. Guests regularly highlight the hotel's advantageous position, which contributes significantly to its appeal. While the exterior appearance receives some commendation, the internal condition and cleanliness of the hotel are often subjects of criticism.
Breakfast service at the hotel is a notable disappointment for many visitors. Despite being advertised, no breakfast is provided, frequently attributed to ongoing renovations. This has led to guest frustration as the availability of breakfast was a key factor for many in choosing this hotel.
The rooms offer a mixed experience. On the plus side, some rooms are clean, quiet and feature comfortable beds. However, several guests have reported serious cleanliness and maintenance issues, including pervasive unpleasant odors, bed bugs and broken fixtures. The general state of the rooms often leaves much to be desired with many complaints about dirty carpets, bedsheets and bathrooms.
Cleanliness is a significant problem throughout the hotel with numerous reviews detailing dirty tubs, stained sheets and unclean common areas. This aspect contributes heavily to the negative guest experiences, further exacerbated by the presence of pests and unpleasant smells.
The staff interactions, on the other hand, receive mostly positive reviews. Many guests appreciate the friendly and helpful nature of the team, highlighting smooth check-ins and accommodating service. While there are some reports of unprofessional behavior, the general consensus remains favorable towards the staff's friendliness and supportiveness.
The pool facilities disappoint many guests with frequent reports of the pool being closed or not maintained properly. This, along with unavailable amenities like breakfast and the fitness center, impacts overall guest satisfaction.
Regarding beds, opinions vary. Positive remarks focus on the comfort of the mattresses, but there are also significant concerns about hygiene and structural issues. Dirty linens, bed bugs and sagging mattresses are common complaints, indicating a need for improved attention in this area.
In summary, while Days Inn & Suites by Wyndham Warren benefits from a prime location and friendly staff, it requires significant improvements in cleanliness, maintenance and the availability of key amenities to enhance guest satisfaction.
The Best Western Warren Hotel generally provides a pleasant stay for its guests, particularly praised for its convenient and prime location. Nestled in a safe area, the hotel's proximity to restaurants, stores and essential destinations, along with easy access off the interstate, make it a desirable choice for travelers, including families. The friendly atmosphere, clean environment and good value for money further enhance its appeal, despite occasional concerns about the surrounding area's safety.
The breakfast offering at the hotel is appreciated for its convenience and generous buffet, especially favored by kids for the waffle-making option. Guests describe the breakfast as good and enjoyable, although they suggest improvements in variety and consistency with some critiques regarding limited choices and service aspects.
Guests commend the rooms for their cleanliness, spaciousness and comfort. The property is noted for its fresh ambiance with features like comfortable mattresses and whirlpool tubs adding to the positive experience. However, there are some concerns about maintenance issues, technical problems with appliances and occasional smoke odors, indicating a need for better upkeep.
Staff members at the hotel are generally lauded for their politeness and helpful demeanor with particular praise directed at individuals who go above and beyond to ensure a pleasant stay. Though there are some mentions of unwelcoming behavior from certain front desk staff, most guests find the team professional and attentive.
The pool and hot tub receive mixed reviews with guests appreciating their clean and inviting nature, even as others note issues with murky water, excessive chlorine levels and overcrowding. Better management and maintenance could enhance the overall pool experience.
Finally, while many guests enjoy the comfort of the beds, there are reports of discomfort due to mattress depressions and rare instances of bed bugs. Overall, the beds contribute positively to the guest experience, but attention to these specific concerns is necessary.
In conclusion, the Best Western Warren Hotel offers a generally positive experience characterized by its strategic location, clean and spacious rooms and friendly staff, making it a suitable choice for various travelers. However, addressing the highlighted areas of improvement could further elevate the guest experience.
The Detroit Marriott Southfield is renowned for its prime location, offering a perfect setting for both business and leisure travelers. Guests frequently commend its convenient yet secluded spot, which combines accessibility with a tranquil atmosphere. The hotel staff is consistently praised for their dedication, enhancing the overall guest experience with attentiveness and professionalism.
Visitors are particularly impressed with the hotel's clean and spacious rooms, featuring modern interiors and comfortable beds, making it an excellent choice for families and couples. The inclusion of amenities such as a pool and fitness room further contributes to a supportive and enjoyable stay. Some guests have noted minor issues with room wear, but these are generally overshadowed by the positive aspects of the accommodations.
The breakfast experience is regarded as delightful with its wide array of options, including sausage, bacon, eggs, grits, and a waffle station. Despite some feedback regarding pricing and service efficiency, the breakfast ambiance positively complements the relaxing atmosphere of the hotel.
The commitment to cleanliness at the Detroit Marriott Southfield is generally well-received, with guests appreciating the tidy and comfortable environment maintained by a professional housekeeping staff. While there are occasional lapses in cleaning consistency, the hotel's efforts to deliver a pleasant and clean stay are largely acknowledged.
Overall, the Detroit Marriott Southfield stands out for its convenience, comfort, and welcoming staff, offering a memorable experience for a diverse range of guests.
Staybridge Suites Sterling Heights - Detroit Area by IHG, has received mostly positive reviews regarding its staff. Guests have described them as very nice, friendly, accommodating and wonderful. The front desk staff has been praised for their helpfulness with one guest being allowed to check out and go to the holiday inn. Although there was one negative review regarding a check-in mishap that caused an inconvenience for a guest traveling for a family funeral, guests appreciated the hotel's pet-friendly policy with one guest bringing their service dog and choosing this hotel for its convenience. The breakfast was also highly praised by several guests. Overall, the staff of Staybridge Suites - Sterling Heights -Detroit Area received high marks from satisfied guests.
The Holiday Inn Express & Suites - Sterling Heights-Detroit Area by IHG stands out for its positive guest experiences, primarily focusing on the appealing breakfast selection, commendable cleanliness, comfortable accommodations, and professional staff. Guests frequently express satisfaction with the breakfast offerings, appreciating the diverse menu that includes delicious hot dishes, although some suggest additional items like waffles and more fruit. Overall, the breakfast delivers a satisfactory start to the day, enjoyed in a peaceful dining atmosphere.
Rooms are generally praised for their cleanliness and comfort, with comfortable beds ensuring restful nights. While there are some challenges related to room temperature controls and noise levels, and minor issues with room amenities, guests still find the accommodations to be clean and functional, particularly suited for smaller groups or individual travelers. The hotel's cleanliness receives strong commendations, with the modern and bright facility enhancing the welcoming environment. The combination of excellent location, high service standards, and a quiet ambiance makes the hotel particularly appealing to both solo travelers and families.
The staff at Holiday Inn Express & Suites is consistently recognized for their friendliness and professionalism, contributing significantly to the positive guest experiences. Receptionists are noted for their welcoming service and flexibility, including courteous early check-in arrangements. Across various shifts, staff members are praised for their exceptional service and accommodating demeanor, ensuring a seamless and pleasant stay for guests. Despite minimal reports of unmet expectations, the overall impression is of a team dedicated to guest satisfaction.
Embassy Suites by Hilton Detroit Troy Auburn Hills receives widespread acclaim from guests, largely due to its advantageous location and high-quality amenities. Positioned near malls, restaurants, and medical facilities, the hotel provides easy access to key attractions and conveniences, making it an ideal choice for visitors. Guests appreciate the clean and inviting environment, fostered by a friendly and helpful staff who consistently enhance the welcoming atmosphere.
The breakfast experience stands out as a notable highlight, with an exceptional range of options, including a popular made-to-order omelette station. Guests praise the culinary team's professionalism and the convenient location of the breakfast area, which collectively contribute to a pleasant dining experience. The complimentary evening receptions are an added bonus, cementing Embassy Suites as a favored choice among travelers.
The hotel's rooms are lauded for their cleanliness and spaciousness, offering ample comfort with a thoughtful layout that provides extra privacy. The suites can comfortably accommodate up to four adults, making them particularly appealing for guests seeking roomy accommodations. Despite minor concerns about common area cleanliness, the hotel maintains a generally positive reputation for its hygienic standards.
Staff at the Embassy Suites Detroit Troy Auburn Hills are frequently commended for their exceptional service and dedication to guest satisfaction. Individual team members often make a lasting impression through their kindness and professionalism, ensuring a memorable stay. The delightful breakfast bar, along with complimentary drink vouchers, enhances the overall experience for guests, who consistently remark on the high quality of the food and attentive service.
Overall, Embassy Suites by Hilton Detroit Troy Auburn Hills combines a strategic location with excellent accommodations and outstanding service, earning positive reviews from those who value convenience and quality during their visit.
The Kingsley Bloomfield Hills - a DoubleTree by Hilton is a great choice for those looking for a hotel with a convenient location, exceptional staff and comfortable beds. The hotel offers a fantastic breakfast experience at the on-site Zalmans restaurant and guests appreciate the cleanliness and modern decor of the hotel. The salt water pool and hot tub are also great facilities, although some guests experienced issues with them. While some reviewers noted that the hotel could use some updates, overall, The Kingsley Bloomfield Hills is a very good option for a stay in the area with only a few minor disappointments.
Accommodation: Guests rave about the well-appointed rooms at MGM Grand Detroit, highlighting their spaciousness and cleanliness. The beds are comfortable and the bathrooms are well-stocked with luxurious toiletries. Customers appreciate the attention to detail in the room design, including modern furnishings and high-tech amenities. Overall, guests feel that the rooms are a perfect retreat after a long day of exploring.
Food and Drink: The dining options at MGM Grand Detroit are equally impressive. Guests enjoy a wide variety of cuisines on offer, from the extensive buffet to the upscale steakhouse. The drinks are just as highly praised with guests appreciating the creative cocktails and extensive wine list. Many recommend the onsite bars for their lively atmosphere and excellent service.
Facilities: The facilities at MGM Grand Detroit are second to none. Guests have access to an expansive fitness center, a relaxing spa and a beautiful pool area. The casino is a major draw for many with a wide variety of games to choose from. The hotel also offers several meeting and event spaces for business travelers. Overall, guests find that the hotel's facilities cater to every need, ensuring their stay is both comfortable and enjoyable.
Overall, guests are consistently impressed with the exceptional service, luxurious accommodations and comprehensive facilities provided by MGM Grand Detroit. Whether they are traveling for business or leisure, guests feel confident that they will have a wonderful stay at this outstanding hotel.
DoubleTree by Hilton Dearborn is a convenient hotel located near restaurants and stores, making it an ideal base for exploring the area. While some guests had mixed experiences with breakfast, many raved about the famous warm cookies served at the hotel. The rooms are comfortable and spacious with multiple guests praising the comfortable beds and sofas and the clean and well-designed bathrooms. The staff is friendly, polite and accommodating with the manager going above and beyond to accommodate guests. The pool area may have some room for improvement, but it is available for those looking to take a swim during their stay. Overall, despite some minor issues, most guests had a pleasant and comfortable experience and would recommend this hotel to others.
The Westin Book Cadillac Detroit is a highly recommended hotel for anyone visiting Detroit. Its prime location puts guests within walking distance of major attractions and restaurants. The rooms are comfortable and spacious, although some may be outdated with dim lighting. However, the hotel is spotless throughout and guests can expect a clean and comfortable experience. The staff is exceptional with many guests raving about their friendliness and helpfulness. Some guests even mentioned individual staff members by name who made their stay particularly memorable. While there were some minor downsides such as the need for more staff at the brunch restaurant and the wifi not being user-friendly, overall, the hotel is a great choice for anyone visiting Detroit.
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