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Summary of reviewsRamada by Wyndham Plovdiv Trimontium is favorably regarded for its exceptional location in the heart of Plovdiv, close to the Old Town, main shopping streets and popular dining options, making it a convenient base for exploring the city. The hotel's central yet peaceful environment provides ample parking and easy access to the pedestrian zone, enhancing its appeal for both leisure and active exploration.
The breakfast offerings at the hotel receive mixed feedback. Many guests appreciate the variety and freshness with some particularly enjoying the freshly made eggs or omelettes and healthy choices available. Despite some noting that the breakfast could be improved in terms of variety and quality, it is generally deemed satisfactory by a majority of visitors.
Dining options at the hotel are well-received, especially the quality and variety of food offered at the in-house restaurant and the bar featuring live music on the top floor. Restaurant Victoria garners specific praise for its excellent service and cuisine. Although minor issues like occasional undercooked food and unclear payment details are mentioned, the overall dining experience is positive.
The rooms present a mixed picture with the need for renovation and upkeep being a common observation. Despite some rooms being clean, spacious and comfortable, outdated decor and maintenance issues like non-functioning showers and poorly cleaned bathrooms detract from the overall experience. The newly renovated rooms receive better feedback for their modern standards and cleanliness.
Cleanliness throughout the hotel garners both praise and criticism. While many guests highlight the high standards of cleanliness in their rooms and common areas, others report significant issues such as mold, dirty windows and poorly maintained pathways. The mixed reviews suggest an inconsistency in housekeeping standards.
The staff at the hotel are mostly praised for their efficiency, kindness and professionalism with special mentions of individuals who went above and beyond in their service. However, a few guests did note some unwelcoming attitudes and insufficient assistance at the reception. Overall, the staff's friendliness and helpful attitude contribute positively to guest experiences.
Wi-Fi at the hotel provides a mixed experience with some guests appreciating the fast and properly working connection, but others experiencing intermittent and unstable service, particularly in certain room areas.
The spa facilities are generally well-received with guests appreciating the good sauna and variety of massages. The clean and well-maintained spa area, coupled with professional and friendly staff, enhances the overall spa experience. Despite some maintenance issues, the spa remains a positive feature of the hotel.
The gym is noted for being a valuable amenity with functional equipment, although some guests find it small and in need of updates. Cleanliness and equipment condition are areas needing improvement.
The pools at the hotel are another highlight, praised for being clean, warm and spacious. The indoor pool, in particular, is noted for its unique setting among Roman excavations and its usefulness during winter. The outdoor pool is also appreciated, though some guests suggest it needs better maintenance. Overall, the pools are enjoyed by families and are a significant attraction.
For family vacations, experiences are mixed with some appreciating the family-friendly atmosphere and availability of family suites, while others feel the hotel might not be ideal for those with children. Flexibility in bookings and accommodating staff are noted positives.
Guests report varying levels of comfort with the hotel's beds with some finding them very comfortable and others critiquing them as hard and uncomfortable, indicating a need for updates to enhance sleeping conditions.
As a four-star hotel, guest reviews suggest that while the service meets expectations of a four-star rating, the outdated decor and facilities do not. Renovation is needed to align the physical state of the hotel with its four-star designation.
The casino is highlighted positively, appreciated for its fun ambiance and quality food and serves as a convenient entertainment option for guests, particularly valued due to its central and easily accessible location. Show more
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Hotel Taking Steps Towards Sustainability
This hotel has an explicit eco-friendly policy. Their rooms are equipped with recycling bins and LED light bulbs, and they utilize energy-saving switches to reduce their environmental impact.
Hotel for Honeymoon
Offers a cozy atmosphere and beautiful, boutique-style rooms, noted as a romantic option that provides a comfortable and pleasant setting for couples.
Hotel with Spa
A top spa hotel featuring a casino, a nightclub, a pool, and a fitness center. The spa where you'll find massage treatments and mani/pedis.
Family Friendly Hotel
This hotel offers spacious family rooms, a swimming pool, and a playground. Its central location provides easy access to family-friendly attractions. The hotel features amenities suitable for both kids and adults.
Hotel near Nightlife Spots
Located on Kapitan Raycho 2, this hotel is near Club Pasha and KEIT Night Club, offering convenient access to popular nightlife destinations. The central location provides easy access to the city's entertainment scene.
Hotel with Swimming Pool
The hotel includes a swimming pool. It is centrally located, providing easy access to family-friendly attractions. It offers amenities suitable for both adults and children.
Indoor Pool Outdoor Pool
Business Hotel
Ramada by Wyndham Plovdiv Trimontium offers 5 meeting rooms with a total capacity for up to 360 people, a business center, copier, and fax facilities. It provides a 24-hour business center and free in-room WiFi.
Accessible Hotel
This hotel has accessible rooms and provides facilities for disabled guests. Wheelchair access is available throughout the property.
Hotel with Gym
Provides a fitness center for guests. Specific details about the gym equipment are not available in the provided data.
4-Star Hotel
This hotel boasts a central location and offers a range of amenities including a sauna and indoor pool. Its proximity to the Garden of Tsar Simeon makes it convenient for exploring the city.
Hotel with Outdoor Pool
This hotel features an outdoor pool with three isolated parts: a swimming pool, a children's pool, and a Jacuzzi. This provides a comprehensive and diverse outdoor swimming experience for guests.
Hotel with Indoor Pool
The Ramada by Wyndham Plovdiv Trimontium features an indoor swimming pool measuring 28 by 6.5 meters, distinctive for its Roman-style decoration. Guests also have access to a sauna and a well-equipped fitness center, enhancing the overall wellness experience.
Hotel with Rooms With Jacuzzi / Hot-tub
Casino Hotel
Romantic Hotel
Hotel for Yoga
Room Types
Economy Twin RoomThis room features 2 single beds.
Deluxe Double Room- French bed
- corner room, view of the pool
- spacious, with seating area and work desk
Junior Suite- equipped with a bath, corner room
- seating area and bed in 1 large room
Economy Triple RoomProviding free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned triple room provides a flat-screen TV with cable channels, soundproof walls, a wardrobe, an electric kettle as well as city views. The unit offers 3 beds.
Premium Twin RoomFeaturing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a coffee machine, a seating area as well as city views. The unit has 2 beds.
Premium Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a coffee machine, a seating area as well as city views. The unit has 1 bed.
About Ramada by Wyndham Plovdiv Trimontium
License: PK-19-13121
Guest Reviews
7.2
Good
Location
Ramada by Wyndham Plovdiv Trimontium boasts an exceptional location in the heart of Plovdiv, making it an ideal base for exploring the city's rich history and vibrant culture. Situated close to the Old Town and within walking distance to numerous shops, cafes and restaurants, guests highly appreciate the hotel's convenience. Many highlight its proximity to the pedestrian shopping street and the main city center, which make it accessible for leisurely strolls or dining at nearby popular venues like the Victoria restaurant. The presence of ample parking and strategic positioning at the beginning of the pedestrian zone adds to its appeal, ensuring visitors can easily navigate the city. The hotel's well-regarded centrality and the peaceful atmosphere despite being in the bustling center make it a standout choice for travelers.
Breakfast
The breakfast experience at Ramada by Wyndham Plovdiv Trimontium receives mixed feedback from guests. Many highlights praise its abundant and diverse selection, catering to different tastes and preferences. The breakfast offerings are noted to be fresh with some guests appreciating the option of freshly made eggs or omelettes. Several reviews describe it as sumptuous, tasty and very good, even mentioning a superb and fantastic quality with healthy choices available.
However, there are recurring mentions of the breakfast being quite basic or modest with some guests finding it underwhelming or even poor. Criticisms include cold food items, limited options and the offerings not meeting European or higher hotel standards. Despite these mixed reviews, many guests still consider the breakfast decent and sufficient with personalized service during COVID-19 being a notable positive aspect. Overall, it appears that while the breakfast often satisfies many guests, there is room for improvement to consistently meet the expectations of all visitors.
Dinner
The Ramada by Wyndham Plovdiv Trimontium offers diverse dining options that have made a good impression on guests. The restaurant within the hotel's vicinity has been frequently highlighted, featuring a wide and high-quality menu. The bar on the upper floor, which offers live music, comes highly recommended for those looking to enjoy a lively evening.
One of the hotel's dining highlights is Restaurant Victoria, which is noted for its excellent service and cuisine. Guests have repeatedly praised the quality of food here, indicating a satisfying dining experience overall. The food at the hotel’s casino also receives positive mentions, often described as very good, making it a suitable option for those visiting the gaming area.
However, there were occasional mentions of undercooked offerings and some ambiguity regarding payment for dinner, which suggests that clarifying these aspects could enhance the dining experience. Nonetheless, the consistent emphasis on good food and enjoyable dinners underscores the overall positive culinary experience at the Ramada by Wyndham Plovdiv Trimontium.
Rooms
The reviews of the rooms at Ramada by Wyndham Plovdiv Trimontium present a mixture of experiences that lean heavily on the need for renovation and maintenance. While the rooms are often described as clean, spacious and comfortable, the hotel struggles with outdated decor and old furniture. Many guests mention that some rooms smell like cigarettes or dust and issues such as non-functioning showers, heating problems and irregular cleaning services have been noted. Bathrooms, in particular, appear to require significant attention with various complaints about their size, functionality and cleanliness.
The most positive feedback highlights newly renovated rooms that are spacious, comfortable and clean. Some guests appreciated having their bookings upgraded to these modernized rooms with good views. However, for many, this was not enough to outweigh the overall impression that a significant portion of the hotel’s accommodation is in dire need of refurbishment to meet expected standards.
Overall, while the hotel offers some comfortable and clean spaces, the prevalence of outdated and poorly maintained rooms suggests a widespread need for renovation.
Beds
While staying at the Ramada by Wyndham Plovdiv Trimontium, guests have experienced varying levels of comfort when it comes to the hotel's beds. Positive comments highlight that some beds are very comfortable, cozy and snug, leaving guests with a restful night's sleep. On the other hand, several reviews point out significant dissatisfaction regarding the beds. Many guests found the beds to be uncomfortable with some describing them as very hard, firm or even having a "cardboard" feel. There are also mentions of old beds and low, uncomfortable setups. Additionally, the adequacy of the beds and pillows seems to be a recurring issue. Despite a handful of positive notes about bed comfort, the consensus suggests that improvements and updates to the beds would greatly enhance the overall sleeping experience at the hotel.
Cleanliness
Ramada by Wyndham Plovdiv Trimontium offers a mixed bag when it comes to cleanliness with reviews painting a picture of both commendable and lackluster standards. On a positive note, many guests have highlighted that the cleanliness was very good and phrases like cleanliness of a high level, great cleanliness and rooms and common areas of the hotel were really clean are frequent. Some reviewers specifically mentioned that their rooms were clean, tidy and equipped with everything necessary.
However, there are notable inconsistencies that cannot be overlooked. Some guests reported significant cleanliness issues, such as mold in the bathroom, dirty windows and stained pathways. Complaints also included dirty hair in the sink, rusty taps and overall hygiene in bathrooms being poor. The corridors and carpets received criticism for their dirty and worn-out conditions and it seems rooms sometimes had small debris, dusty closets and unclean tiles. Maintenance and thorough cleaning appear to be recurring concerns with several mentions that the facilities felt old and rundown.
In summary, while the hotel does receive praise for its cleanliness from several guests, there are enough reports of problematic hygiene and maintenance issues that potential visitors might want to consider. The cleanliness can be hit or miss, making it advisable for discerning travelers to set expectations accordingly.
Staff
The reviews about the staff at Ramada by Wyndham Plovdiv Trimontium reveal a predominantly positive experience for guests. Many guests highlighted the reception staff as being notably efficient, kind and professional, often mentioning individuals like Hasan and Medet by name for their exemplary service. Guests frequently appreciated the quick and responsive check-in process, as well as the friendly and helpful demeanor of the employees. The positive ambiance created by the staff's politeness and warm reception was a common theme, contributing to an overall pleasant stay.
However, the feedback was not universally glowing. While many guests found the staff to be polite, helpful and attentive, a few noted instances of unwelcoming attitudes and insufficient assistance, particularly at the reception. Still, the majority of reviews reflected satisfaction with the staff's overall friendliness, professionalism and willingness to assist with many noting the exceptional service provided in both the reception and restaurant areas. Despite occasional critiques, the staff at this hotel appear to have left a largely favorable impression on their guests.
Wi-Fi
The Wi-Fi at Ramada by Wyndham Plovdiv Trimontium receives mixed feedback from guests. On the positive side, many guests reported that the internet access is good and that the Wi-Fi connection was fast and properly working. Free access in the room is also a noted advantage. However, there are points where improvement is needed, as some guests experienced intermittent Wi-Fi, instability and limited availability in certain areas of their rooms. While the connection is decent for many, these recurring issues suggest that the guest Wi-Fi could benefit from enhancements to ensure a more consistent experience for all.
Spa
The spa at the Ramada by Wyndham Plovdiv Trimontium has generally received positive feedback from guests, highlighting a well-maintained spa area with a good sauna and various types of massages available. Guests appreciated the beautiful spa and wellness areas, noting them as a highlight of their stay with the professional and friendly staff contributing to a good spa experience overall. However, some reviews also pointed out areas needing improvement, including issues with maintenance, temperature regulation and the availability of certain services. Despite these setbacks, the spa facilities were largely enjoyed and left a positive impression on many visitors.
Gym
The gym at Ramada by Wyndham Plovdiv Trimontium receives mixed feedback from guests. On the positive side, it is appreciated for being a valuable amenity with functional and clean facilities. Some guests found it good and satisfactory for basic workouts. However, comments about the gym being small, containing old equipment and sometimes under renovation indicate areas for improvement. Cleanliness issues and the condition of the iron service also highlight potential shortcomings. While it offers essential fitness services, upgrades and better maintenance could enhance the overall experience.
Pool
Guests have shared a variety of comments about the pools at Ramada by Wyndham Plovdiv Trimontium. Most reviews highlight positive aspects, particularly praising the swimming pools for being wonderfully clean, warm and spacious. Many identified the indoor pool as a remarkable feature, especially noting its availability during winter and its unique setting among Roman excavations. The outdoor pool was also described as beautiful and nice, though a few reviews mentioned it could benefit from better maintenance and updating.
Furthermore, guests found the pools to be a major attraction for families with the clean and spacious environment serving as a highlight for children. However, some guests noted that the pool gets overcrowded during children’s classes and training sessions. Issues such as the prevalence of chlorine smell, maintenance needs and additional costs for pool access were minor drawbacks. Despite these, the overall sentiment remains positive with the pools being a significant and enjoyable feature of the hotel.
Family
Ramada by Wyndham Plovdiv Trimontium is a mixed bag when it comes to family vacations. Some guests appreciate its family-friendly atmosphere and find it suitable for family vacations, especially noting the availability of family suites. However, there are also several mentions of the hotel not being ideal for families with children. Despite these differing opinions, the hotel staff seems accommodating, as they allow flexible bookings and provide separate invoices when needed.
4 Star
The Ramada by Wyndham Plovdiv Trimontium, while rated as a four-star hotel, has garnered mixed reviews regarding its star rating and facilities. Many guests noted that the hotel requires significant renovation to meet the standards expected of a four-star establishment. The decor and facilities are described as being outdated, reminiscent of the 1970s-80s era, which detracts from its appeal.
Despite these concerns, the hotel's services have been consistently praised as being at a four-star level. Guests appreciate the quality of service provided, which somewhat compensates for the older infrastructure. However, there is a clear consensus that the hotel falls short of the expectations associated with a four-star rating, as some travelers were disappointed by the breakfast offerings and overall condition of the premises. Overall, while the service level is commendable, the physical state of the hotel calls for updates to align with its four-star designation.
Casino
The casino at the Ramada by Wyndham Plovdiv Trimontium is often highlighted positively by guests. It is appreciated for its cool ambiance and the quality of the food it offers. Located within the hotel, it provides a convenient entertainment option for guests after dinner. The central location of the hotel adds to the appeal, making the casino easily accessible for those staying at the hotel or nearby. Some guests specifically mentioned their enjoyment of having a casino right inside the hotel.
Yes, Ramada by Wyndham Plovdiv Trimontium has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Ramada by Wyndham Plovdiv Trimontium.
No, Ramada by Wyndham Plovdiv Trimontium doesn't allow dogs.
No, parking facilities aren't available at Ramada by Wyndham Plovdiv Trimontium.
Yes, Ramada by Wyndham Plovdiv Trimontium has a gym.