Pilgrim Sands on Long Beach
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Summary of reviewsPilgrim Sands on Long Beach is widely appreciated for its outstanding location directly on the ocean, offering breathtaking views and the soothing sound of waves, making it an ideal base for exploring Plymouth. The convenience of proximity to downtown, local attractions and historical sites enhances its appeal, creating a well-rounded vacation experience suited for both short stopovers and longer getaways.
Guest experiences with breakfast are somewhat mixed but lean positive. The complimentary breakfast includes enjoyable items like waffles, danishes, bagels and cereals and guests relish the opportunity to dine outside with a scenic view. However, there are notable mentions of limited variety and quality, suggesting room for improvement in this area.
Dinner at the hotel's restaurant has received positive feedback for its great food and cozy ambiance, often enhanced by live music. However, guests have faced issues with unpredictable restaurant and bar availability, limited menu choices and slow service. Checking the current status of these services before booking is advisable.
Rooms at Pilgrim Sands are generally praised for their cleanliness, spaciousness and comfort, especially those with ocean views. Some rooms have been updated with modern touches, but others are noted as outdated and in need of renovation. Cleanliness is a highlight, although common areas sometimes fall short of expectations and can benefit from more consistent maintenance.
The staff experiences are notably mixed. Many guests commend the friendly and helpful nature of certain staff members, which greatly enhances the overall stay. However, there are intermittent reports of unmotivated or sometimes rude staff affecting the guest experience.
Amenities such as the free Wi-Fi and pools receive varied reviews. The Wi-Fi service is functional for some but unreliable for others and the pool facilities, including indoor and outdoor options, are appreciated for their cleanliness and convenience despite occasional closures or minor maintenance issues.
The beachfront hotel provides a beautiful and clean ocean view with some challenges regarding beach access noted during high tide. However, its proximity to other scenic beaches compensates for these limitations. The ample and convenient parking is well-regarded, though nighttime availability can sometimes be a challenge.
The hotel is family-friendly, offering a fun environment for children with clean lodges, accommodating staff and beach access suitable for kids. Overall, Pilgrim Sands on Long Beach is seen as a comfortable and convenient destination for family trips.
Beds receive mixed reviews with many guests finding them very comfortable and others noting areas for improvement.
In summary, Pilgrim Sands on Long Beach offers a picturesque oceanfront setting with many conveniences and friendly service, though there are areas that could benefit from updates and enhanced consistency.
Categories
Guest experiences with breakfast are somewhat mixed but lean positive. The complimentary breakfast includes enjoyable items like waffles, danishes, bagels and cereals and guests relish the opportunity to dine outside with a scenic view. However, there are notable mentions of limited variety and quality, suggesting room for improvement in this area.
Dinner at the hotel's restaurant has received positive feedback for its great food and cozy ambiance, often enhanced by live music. However, guests have faced issues with unpredictable restaurant and bar availability, limited menu choices and slow service. Checking the current status of these services before booking is advisable.
Rooms at Pilgrim Sands are generally praised for their cleanliness, spaciousness and comfort, especially those with ocean views. Some rooms have been updated with modern touches, but others are noted as outdated and in need of renovation. Cleanliness is a highlight, although common areas sometimes fall short of expectations and can benefit from more consistent maintenance.
The staff experiences are notably mixed. Many guests commend the friendly and helpful nature of certain staff members, which greatly enhances the overall stay. However, there are intermittent reports of unmotivated or sometimes rude staff affecting the guest experience.
Amenities such as the free Wi-Fi and pools receive varied reviews. The Wi-Fi service is functional for some but unreliable for others and the pool facilities, including indoor and outdoor options, are appreciated for their cleanliness and convenience despite occasional closures or minor maintenance issues.
The beachfront hotel provides a beautiful and clean ocean view with some challenges regarding beach access noted during high tide. However, its proximity to other scenic beaches compensates for these limitations. The ample and convenient parking is well-regarded, though nighttime availability can sometimes be a challenge.
The hotel is family-friendly, offering a fun environment for children with clean lodges, accommodating staff and beach access suitable for kids. Overall, Pilgrim Sands on Long Beach is seen as a comfortable and convenient destination for family trips.
Beds receive mixed reviews with many guests finding them very comfortable and others noting areas for improvement.
In summary, Pilgrim Sands on Long Beach offers a picturesque oceanfront setting with many conveniences and friendly service, though there are areas that could benefit from updates and enhanced consistency.
Beachfront Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
Yes, random checks
Show more...Yes, random checks
Guest Reviews
'Pilgrim Sands on Long Beach' enjoys constant praise for its outstanding location, an undeniable highlight according to guest reviews. Nestled right on the ocean, overlooking Plymouth Bay, the hotel provides breathtaking views and the soothing sound of waves throughout the day and night. Its proximity to Plymouth Beach and the town center makes it an ideal base for exploring local attractions, including the nearby Plimoth Patuxet Museum and downtown Plymouth, which is just a short drive away.
The property’s oceanfront position offers an unbeatable vista and allows guests to relax right on the shore. Many enjoyed rooms with balconies and ocean views, enhancing their stay with picturesque scenery. The convenience of being close to downtown, local restaurants, shopping and historical sites such as Plymouth Rock adds to its appeal.
Convenient amenities and a serene atmosphere make it suitable for both quick one-night stopovers and longer getaways. The proximity to the beach, combined with easy access to the town, grants visitors a well-rounded vacation experience. For those who prioritize location and a spectacular oceanfront setting, Pilgrim Sands on Long Beach comes highly recommended.
The breakfast experience at Pilgrim Sands on Long Beach appears to be a significant point of contention among guests. On the brighter side, several reviews highlighted that breakfast was included, complimentary and consistently featured enjoyable items like waffles, danish, bagels and cereals. Some appreciated the light, fresh and tasty offerings, considering the breakfast good and adequate for the price. The option to eat outside with a great view was also cherished by guests.
However, many guests pointed out areas that could use improvement. For instance, the breakfast was often described as basic, limited and not particularly interesting or inviting. There were frequent mentions of a lack of variety with some noting the absence of hot food, eggs, meat and fruit. Issues with the waffle maker, cold pastries and the overall quality and replenishment of items were recurring themes. The use of single-use plastics and the condition of the breakfast room also drew criticism.
In summary, while the breakfast at Pilgrim Sands on Long Beach has its merits, especially regarding convenience and some tasty offerings, there is considerable room for enhancement in variety, quality and overall presentation.
'Pilgrim Sands on Long Beach' has received a mix of feedback about its dinner offerings, reflecting a varied dining experience. Guests have praised the restaurant for its great, excellent and outstanding food with many mentioning the delicious and amazing dinners that were worth the visit. The cozy ambiance of the restaurant and lounge often complemented the quality of the meals with live music on Thursdays and Fridays adding to the atmosphere, providing enjoyable entertainment to diners.
However, potential visitors need to be aware that the restaurant and bar have intermittently been closed without prior notice, which has been a significant point of contention for many. When operational, guests enjoyed the food and drinks, although some mentioned that the menu could use some improvement and choices were somewhat limited. Despite some finding the food pricey, others noted that dinners were good and the in-house meal choices were decent.
Service speed at the bar and restaurant raised concerns for some with reports of very slow service and long waits for breakfast orders. Additionally, while most found the bartender and restaurant owner engaging and special, there were isolated complaints about the quality of food and it being gross at times.
Guests should check the current status of the restaurant and bar when booking, as the availability of these services can significantly impact the dining experience at this beachfront hotel.
Pilgrim Sands on Long Beach offers a mixed experience when it comes to room accommodations. Guests consistently praise the rooms for their cleanliness with many describing them as spacious, comfortable and well-equipped. Several reviews note the rooms' fresh scent and the presence of amenities like fridges and microwaves. The updated ones with remodeled bathrooms and new flooring are particularly appreciated for their cleanliness and modern touch. Views from the ocean-facing rooms are also highlighted as a positive aspect.
However, some guests mention that the rooms feel outdated and in need of renovation, noting issues such as old furnishings, a musty odor and small, dark spaces. The lack of modern comforts like coffee makers and blow dryers in some rooms is also a point of contention. While others find the property charming and staff friendly, the overall sentiment suggests that the rooms could benefit from a more consistent upkeep and updates to enhance the overall guest experience.
Travelers at Pilgrim Sands on Long Beach have mixed opinions about the beds. A significant number of guests found the beds to be very comfortable and super comfy with some praising the variety of pillows provided. A few highlighted comfort with new mattresses and firm options appreciated by certain guests, notably kids who enjoyed the floor beds. One notable mention was about the big and comfortable king-size bed.
However, a considerable portion of visitors pointed out issues with bed comfort and cleanliness. Many found the beds old, sagging and either too firm or too soft, causing discomfort and even back pain. There were complaints about noises from the beds and cleanliness concerns such as stains on bedding, thin sheets and old pillowcases. Guests also noted that bed linens sometimes had to be changed by themselves due to inadequate housekeeping. Despite these issues, some guests did note that while not the best, the beds were generally clean.
Guests at Pilgrim Sands on Long Beach frequently highlight the cleanliness as a positive attribute of the hotel. Reviews often mention clean and fresh rooms, which are well-maintained and tidy. The outdoor areas are also noted for their exceptional cleanliness. Cleanliness extends to the rooms with many guests describing them as very clean, spotless and often updated. Housekeeping receives praise with rooms being consistently found clean and well-organized.
Despite these positives, there are reviews pointing to several areas needing improvement. Common areas such as hallways, dining rooms and lounges are often described as dirty with stained carpets and windows being a recurring issue. Some guests note the presence of bugs, musty odors and dirty furniture, impacting their overall experience. The property itself is frequently referred to as outdated and in need of significant updates and repairs. Complaints also include specific issues like sandy floors, unclean bathrooms and insufficiently cleaned carpets and walls.
While many guests appreciate the proximity to the beach and the overall clean appearance of their rooms, there are consistent reports of neglected cleanliness in shared spaces and dated infrastructure in need of attention.
Pilgrim Sands on Long Beach has garnered a reputation characterized by notably mixed staff experiences. Many guests have praised the friendly and helpful nature of the staff, highlighting their accommodating and attentive service. Some specific mentions include Joel at reception, who was particularly welcoming and friendly throughout guests' stays and Cindy, described as an excellent front desk agent. The presence of staff willing to go out of their way to assist guests is a recurring theme with numerous reviews commending their polite and pleasant demeanor.
The management and ownership have also been noted for their kindness and availability with the owner often seen around ensuring operations run smoothly. Guests have appreciated the helpful and responsive nature of the staff, as well as their hospitality, particularly the Trinidadian couple running the restaurant who added a nice touch to the dining experience.
However, the picture isn't entirely rosy. There are reports of unmotivated and sometimes outright rude staff with specific instances of poor customer service noted at check-in and during housekeeping. There were moments when the front desk was unstaffed or the existing staff were not welcoming. Some reviews mention staff who were accused of being grumpy or not motivated, impacting the overall guest experience. Additionally, issues with housekeeping and slow service at the bar and kitchen were pointed out, suggesting room for improvement in these areas.
In summary, while Pilgrim Sands on Long Beach boasts numerous commendable staff members who enhance the guest experience with their friendliness and helpfulness, there are inconsistencies that need addressing to ensure every guest enjoys a uniformly positive stay.
Visitors to Pilgrim Sands on Long Beach have diverse experiences with the hotel's Wi-Fi. On the positive side, some guests found the Wi-Fi service to be free, functional and even noted that it "worked fine" or "works well." However, many guests encountered issues with the Wi-Fi coverage and performance, particularly in the rooms where it was often reported as absent or inadequate. Several guests mentioned poor or terrible Wi-Fi with some describing it as being among the worst aspects of their stay. Though the connection was decent for some, others felt it could have been significantly improved. Overall, while Wi-Fi is available, its reliability and quality seem to vary considerably, impacting guests' overall satisfaction.
Pilgrim Sands on Long Beach boasts a range of pool facilities that have left many guests impressed. The hotel features both indoor and outdoor pools as well as a hot tub, offering a variety of options for relaxation and recreation. Many reviews highlight that the pools are clean, well-maintained and spacious, appealing to both adults and children alike. Guests frequently mention the ease of access to the pools and the added convenience of having options available, especially the heated indoor pool which is appreciated during cooler weather.
Despite some reviews noting that the outdoor pool was closed during their stay, the indoor pool and hot tub still received praise for their cleanliness and refreshing quality. The shaded areas around the pool are also a notable positive, providing a comfortable environment for lounging.
On the downside, a few guests mentioned issues such as the pool being chilly or in disrepair and occasional reports of the indoor pool being semi-dirty. Some guests also noted restrictions on food and drink in the pool area, which may limit the poolside experience. Overall, the variety of pools and their upkeep make them a strong point of Pilgrim Sands on Long Beach, contributing to a pleasant stay for most visitors.
Nestled right on the water, Pilgrim Sands on Long Beach offers guests the allure of a beautiful beachfront location with stunning ocean views and serene sunsets. Many reviews highlight the clean and picturesque beach, making it a lovely spot for relaxation and enjoyment. The beachfront setting provides a quiet and private environment, ideal for families and children.
Despite its prime location, some guests noted challenges with beach access. At high tide, beach access becomes non-existent and reaching the shore often requires navigating down rocks. The private beach, though advertised, is only usable during specific times in the morning and at times it was closed or covered in seaweed and rocks.
The hotel compensates with its proximity to other lovely beaches nearby that are perfect for walks and offer alternative scenic views. For those looking to enjoy oceanfront views, this hotel provides a convenient and beautiful seaside retreat, even if direct beach access can sometimes be limited.
Guests of Pilgrim Sands on Long Beach frequently highlight the convenience of the ample free parking available on site. The proximity of parking spaces to the rooms and other facilities makes unloading and access quite straightforward. Visitors generally appreciate the abundance of parking, making it easy to find a spot during most times of the day. However, there are occasional challenges in finding parking spaces at night, particularly due to patrons of the hotel bar and some guests have noted specific areas may need resurfacing due to potholes. Despite these minor issues, the overall ease and availability of parking are well-regarded.
Situated within an old beach community, Pilgrim Sands on Long Beach offers a welcoming family-friendly environment ideal for enjoyable stays. Families appreciate the clean lodges, which provide all the basics needed for a fun family trip, while the friendly and accommodating staff contribute positively to the family atmosphere. The quiet beach is particularly convenient for kids and the location also proves advantageous for visiting relatives nearby.
Those staying at the hotel can take advantage of both indoor and outdoor pools, adding to the activities available for children. The general ambiance is dominated by family groups, creating a nice family crowd. Overall, Pilgrim Sands is seen as a great destination for family trips, offering both comfort and convenience at a reasonable price.
The heated pool at Pilgrim Sands on Long Beach stands out as a significant feature, receiving numerous positive remarks from guests. It is well-maintained and beautifully painted, enhancing the overall pool experience. Many visitors appreciated the warmth of the pool, describing it as a huge bonus and very clean. Signage for both the heated and outdoor pools is clear and helpful, adding to the convenience. Although one comment suggested a preference for a slightly different pool temperature, the overall feedback emphasizes satisfaction with the heated amenities.
The outdoor pool at Pilgrim Sands on Long Beach receives positive feedback from guests with many appreciating its cleanliness and the overall enjoyment it adds to their stay. Visitors often highlight that the pool is well-maintained and paired with a hot tub, enhancing the relaxation experience. Families particularly enjoy the outdoor pool, noting that the children are pleased with the facility. The property itself, located by the ocean, offers not only an outdoor pool but also an indoor one, contributing to the overall satisfaction of guests. Some guests mentioned live music in the evenings, adding a pleasant atmosphere to the poolside area. Overall, the outdoor pool at Pilgrim Sands on Long Beach is a well-regarded feature that enhances the appeal of the hotel.
Pilgrim Sands on Long Beach boasts both an indoor and outdoor pool, providing guests with options for swimming regardless of the weather. The indoor pool is noted for its cleanliness, making it a welcoming option for families, especially those with young children. Although relatively small in size, it is described as perfect for younger families, ensuring a pleasant experience for kids. The hot tub accompanying the indoor pool is particularly praised for being fantastic and heated, offering a relaxing experience after a day of activities. Despite some feedback indicating that the indoor pool can be cold at times and is not heated, the overall sentiment is positive with many guests loving the convenience of having both indoor and outdoor pools at their disposal. The combination of clean facilities and a location by the ocean makes Pilgrim Sands on Long Beach a desirable choice for a family-friendly stay.
Pilgrim Sands on Long Beach is adored for its prime oceanfront location, making it a top choice for those seeking a seaside retreat. Nestled right on the beach, the hotel offers guests the unique experience of waking up to stunning ocean views and the soothing sound of waves. The proximity to the water is a highlight with many rooms and balconies providing direct oceanfront perspectives.
Visitors rave about the hotel's placement right by the sea, offering easy beach access and beautiful sunset vistas over Cape Cod Bay. The serene beachfront setting and picturesque location are frequently mentioned as significant draws. Despite the beach being accessible only at low tide, the scenic views and delightful atmosphere make up for it.
The deluxe king rooms with ocean views are particularly praised, adding a touch of luxury to the coastal experience. Whether right on the Atlantic Ocean or steps away from a large patio overlooking the bay, the hotel’s proximity to the water ensures a memorable and relaxing stay for beach lovers.
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Location
The property’s oceanfront position offers an unbeatable vista and allows guests to relax right on the shore. Many enjoyed rooms with balconies and ocean views, enhancing their stay with picturesque scenery. The convenience of being close to downtown, local restaurants, shopping and historical sites such as Plymouth Rock adds to its appeal.
Convenient amenities and a serene atmosphere make it suitable for both quick one-night stopovers and longer getaways. The proximity to the beach, combined with easy access to the town, grants visitors a well-rounded vacation experience. For those who prioritize location and a spectacular oceanfront setting, Pilgrim Sands on Long Beach comes highly recommended.
Breakfast
However, many guests pointed out areas that could use improvement. For instance, the breakfast was often described as basic, limited and not particularly interesting or inviting. There were frequent mentions of a lack of variety with some noting the absence of hot food, eggs, meat and fruit. Issues with the waffle maker, cold pastries and the overall quality and replenishment of items were recurring themes. The use of single-use plastics and the condition of the breakfast room also drew criticism.
In summary, while the breakfast at Pilgrim Sands on Long Beach has its merits, especially regarding convenience and some tasty offerings, there is considerable room for enhancement in variety, quality and overall presentation.
Dinner
However, potential visitors need to be aware that the restaurant and bar have intermittently been closed without prior notice, which has been a significant point of contention for many. When operational, guests enjoyed the food and drinks, although some mentioned that the menu could use some improvement and choices were somewhat limited. Despite some finding the food pricey, others noted that dinners were good and the in-house meal choices were decent.
Service speed at the bar and restaurant raised concerns for some with reports of very slow service and long waits for breakfast orders. Additionally, while most found the bartender and restaurant owner engaging and special, there were isolated complaints about the quality of food and it being gross at times.
Guests should check the current status of the restaurant and bar when booking, as the availability of these services can significantly impact the dining experience at this beachfront hotel.
Rooms
However, some guests mention that the rooms feel outdated and in need of renovation, noting issues such as old furnishings, a musty odor and small, dark spaces. The lack of modern comforts like coffee makers and blow dryers in some rooms is also a point of contention. While others find the property charming and staff friendly, the overall sentiment suggests that the rooms could benefit from a more consistent upkeep and updates to enhance the overall guest experience.
Beds
However, a considerable portion of visitors pointed out issues with bed comfort and cleanliness. Many found the beds old, sagging and either too firm or too soft, causing discomfort and even back pain. There were complaints about noises from the beds and cleanliness concerns such as stains on bedding, thin sheets and old pillowcases. Guests also noted that bed linens sometimes had to be changed by themselves due to inadequate housekeeping. Despite these issues, some guests did note that while not the best, the beds were generally clean.
Cleanliness
Despite these positives, there are reviews pointing to several areas needing improvement. Common areas such as hallways, dining rooms and lounges are often described as dirty with stained carpets and windows being a recurring issue. Some guests note the presence of bugs, musty odors and dirty furniture, impacting their overall experience. The property itself is frequently referred to as outdated and in need of significant updates and repairs. Complaints also include specific issues like sandy floors, unclean bathrooms and insufficiently cleaned carpets and walls.
While many guests appreciate the proximity to the beach and the overall clean appearance of their rooms, there are consistent reports of neglected cleanliness in shared spaces and dated infrastructure in need of attention.
Staff
The management and ownership have also been noted for their kindness and availability with the owner often seen around ensuring operations run smoothly. Guests have appreciated the helpful and responsive nature of the staff, as well as their hospitality, particularly the Trinidadian couple running the restaurant who added a nice touch to the dining experience.
However, the picture isn't entirely rosy. There are reports of unmotivated and sometimes outright rude staff with specific instances of poor customer service noted at check-in and during housekeeping. There were moments when the front desk was unstaffed or the existing staff were not welcoming. Some reviews mention staff who were accused of being grumpy or not motivated, impacting the overall guest experience. Additionally, issues with housekeeping and slow service at the bar and kitchen were pointed out, suggesting room for improvement in these areas.
In summary, while Pilgrim Sands on Long Beach boasts numerous commendable staff members who enhance the guest experience with their friendliness and helpfulness, there are inconsistencies that need addressing to ensure every guest enjoys a uniformly positive stay.
Wi-Fi
Pool
Despite some reviews noting that the outdoor pool was closed during their stay, the indoor pool and hot tub still received praise for their cleanliness and refreshing quality. The shaded areas around the pool are also a notable positive, providing a comfortable environment for lounging.
On the downside, a few guests mentioned issues such as the pool being chilly or in disrepair and occasional reports of the indoor pool being semi-dirty. Some guests also noted restrictions on food and drink in the pool area, which may limit the poolside experience. Overall, the variety of pools and their upkeep make them a strong point of Pilgrim Sands on Long Beach, contributing to a pleasant stay for most visitors.
Beach
Despite its prime location, some guests noted challenges with beach access. At high tide, beach access becomes non-existent and reaching the shore often requires navigating down rocks. The private beach, though advertised, is only usable during specific times in the morning and at times it was closed or covered in seaweed and rocks.
The hotel compensates with its proximity to other lovely beaches nearby that are perfect for walks and offer alternative scenic views. For those looking to enjoy oceanfront views, this hotel provides a convenient and beautiful seaside retreat, even if direct beach access can sometimes be limited.
Parking
Family
Those staying at the hotel can take advantage of both indoor and outdoor pools, adding to the activities available for children. The general ambiance is dominated by family groups, creating a nice family crowd. Overall, Pilgrim Sands is seen as a great destination for family trips, offering both comfort and convenience at a reasonable price.
Heated Pool
Outdoor Pool
Indoor Pool
Beachfront
Visitors rave about the hotel's placement right by the sea, offering easy beach access and beautiful sunset vistas over Cape Cod Bay. The serene beachfront setting and picturesque location are frequently mentioned as significant draws. Despite the beach being accessible only at low tide, the scenic views and delightful atmosphere make up for it.
The deluxe king rooms with ocean views are particularly praised, adding a touch of luxury to the coastal experience. Whether right on the Atlantic Ocean or steps away from a large patio overlooking the bay, the hotel’s proximity to the water ensures a memorable and relaxing stay for beach lovers.
No, Pilgrim Sands on Long Beach doesn't have any pool.
No, a spa isn't available at Pilgrim Sands on Long Beach.
No, Pilgrim Sands on Long Beach doesn't allow dogs.
Yes, parking facilities are available at Pilgrim Sands on Long Beach.
No, Pilgrim Sands on Long Beach doesn't have a gym.
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