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Summary of reviewsFuture Inn Plymouth offers a well-rounded experience that frequently exceeds the expectations for its three-star rating. Strategically located on the outskirts of Plymouth near the A38, the hotel provides seamless access to major roads and destinations, including the city center, Dartmoor and Cornwall. The convenient proximity to Marjon and Plymouth Universities and Derriford Hospital adds to its appeal. Guests particularly appreciate the peaceful setting away from city noise, complemented by ample and secure free parking.
The hotel provides a diverse breakfast experience with many guests praising the variety, fresh produce and value for money, particularly the full English breakfast and decent gluten-free options. Dinner reviews are more mixed with commendations for the friendly staff and some well-prepared dishes like fish and chips. However, slow service, limited menu choices and high pricing are noted drawbacks.
The spacious and comfortable rooms at Future Inn Plymouth are well-equipped with modern amenities, including plush bedding, powerful showers and thoughtful extras such as chocolates and bottled water. Reviews highlight the cleanliness and well-maintained decor, ensuring a restful stay. Despite occasional minor maintenance issues, the overall impression is highly favorable. The commendable cleanliness extends across public areas, contributing to a pleasant environment.
A key highlight of the hotel is its staff, consistently described as friendly, welcoming and helpful, significantly enhancing the guest experience. The parking facilities are another standout feature, providing ample, free and easily accessible spaces, much appreciated by visitors.
For families, the hotel proves to be an excellent choice with spacious family rooms and a family-friendly atmosphere. The presence of a kids' menu and accommodating staff further enhances the family experience with many guests expressing a desire to return.
The comfortable and spacious beds deserve special mention, contributing significantly to a good night's sleep. The gym and free Wi-Fi, while available, receive mixed reviews with some guests finding them adequate and others noting areas for improvement.
In summary, Future Inn Plymouth is recognized for its spacious and clean accommodations, convenient location, exceptional staff and family-friendly environment, making it a solid choice for various travelers seeking comfort and good value. Show more
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Categories
Family Friendly Hotel
The hotel offers spacious bedrooms suitable for families, accommodating up to four guests. It provides free Wi-Fi, flat-screen TVs, and complimentary robes. Children under 12 stay free of charge and breakfast is complimentary for under 5's.
Hotel with Free Wi-Fi
Future Inn Plymouth offers free, fast WiFi throughout the hotel, ensuring seamless connectivity for all guests. With 143 spacious, air-conditioned en-suite bedrooms, guests can enjoy reliable internet access for both work and leisure.
Business Hotel
Future Inn Plymouth offers eight fully equipped modern meeting and private event suites. It also provides free parking and free Wi-Fi for all guests. The meeting rooms are on the ground floor, making it easily accessible.
Hotel with Parking
This hotel offers free parking and is conveniently located just 4 miles from Plymouth city centre. It features modern, air-conditioned bedrooms and complimentary internet access, making it ideal for guests seeking convenience and value.
Accessible Hotel
This hotel offers dedicated Accessible Double Rooms with features like ample turning space, walk-in showers/wet rooms, grab rails, lowered sinks, and emergency cords. The hotel has lifts to all floors, level access, accessible public areas and meeting rooms, and accessible parking. It has received a high rating for accessibility from reviewers.
3-Star Hotel
This hotel is located in the heart of Plymouth and is known for its cleanliness and modern amenities. It is close to local attractions, offering convenience and value for money.
Hotel for Honeymoon
Hotel with Gym
Room Types
Double RoomSpacious and comfortable Double Room with 1 double bed and 1 double sofa bed.
Twin RoomSpacious and comfortable Twin Room with 2 Canadian queen-size beds.
SuiteBedroom and separate living room with sofa, and free toiletries.
Guest Reviews
8.5
Very Good
Location
Future Inn Plymouth's location garners a wealth of positive feedback from guests. It is strategically situated on the outskirts of Plymouth, near the A38, ensuring seamless access to major roads and destinations, including the city center, Dartmoor and Cornwall. Guests find it convenient for visiting family, particularly those attending Marjon and Plymouth Universities and Derriford Hospital, which is within walking distance.
The hotel offers an ideal balance with a peaceful setting away from city noise, yet only a short drive or easy bus ride into the center. Free, ample parking enhances its appeal, making it a practical choice for those driving. Its proximity to amenities such as restaurants, shopping centers and NHS facilities adds to its convenience.
Reviewers appreciate the hotel's ease of access, spacious and clean rooms and the tranquil atmosphere despite its central location. Whether for work, university visits or family stays, Future Inn proves to be a reliable base with commendations for its helpful staff and well-maintained facilities. The location is described as perfect or excellent by many, aligning well with various travel needs.
Breakfast
Future Inn Plymouth offers a diverse breakfast experience that elicits varying opinions from its guests. On the positive side, many guests find the breakfast to be excellent, praising its good variety, fresh produce and value for money. Highlights include the fantastic full English breakfast, decent gluten-free options, fresh fruit juice and a lovely selection of hot and cold buffet items. Some visitors also appreciate the little touches like chocolate, biscuits and bottled water in their rooms, as well as the room service breakfast option, which adds convenience for families or business travelers with early schedules.
However, there are noticeable drawbacks that dampen the experience for some. Repeated complaints about breakfast being overpriced, cold or overcooked are common. The buffet style, while offering variety, appears to suffer from inconsistent replenishment and presentation with guests frequently mentioning subpar quality, empty trays and a wait for basic items like bread, plates and cutlery. Service-related issues, such as slow clearing of tables and understaffed breakfast areas, further contribute to a mixed breakfast experience.
Overall, while many enjoy the hearty and diverse offerings, improvements in food quality, service efficiency and better pricing could enhance the breakfast experience at Future Inn Plymouth.
Dinner
Future Inn Plymouth has garnered varied reviews regarding its dinner offerings. Guests frequently mention the friendly staff and good breakfast options at the hotel's restaurant. Despite these positives, the dinner service appears to be a contentious point. Numerous guests highlighted that the food was generally good with some even describing it as excellent, cooked well and served hot. The fish and chips, in particular, received several commendations.
However, the dining experience is marred by recurring issues of slow service with many diners facing long waits for their meals. The limited and somewhat repetitive menu also drew criticism, particularly from vegetarians and vegans who found their options lacking. Cleanliness standards were another area of concern with some guests noting dirty utensils and inconsistencies in food presentation.
The restaurant's pricing is frequently mentioned as being high with several guests feeling that the quality and variety of the menu did not justify the cost. Instances of the restaurant running out of menu items and occasional closures also led to disappointment among diners.
In summary, while Future Inn Plymouth's restaurant has its high points, including friendly staff and some well-prepared dishes, many guests have experienced issues with service speed, menu variety and value for money.
Rooms
Future Inn Plymouth offers spacious and comfortable accommodations with modern amenities that cater to a wide variety of guests. The rooms consistently receive praise for their large size, making them ideal for families or groups. Many reviews highlight the exceptional room amenities, such as plush bedding, powerful showers, tea and coffee facilities with complimentary biscuits and even bathrobes and slippers in some suites.
Several guests appreciated the cleanliness and modern decor of the rooms, which are well-maintained and cleaned daily. The quiet and comfortable environment provides a restful stay with large and comfy beds contributing to a good night's sleep. Despite a few mentions of rooms needing minor maintenance and occasional cleanliness issues, the overall impression is highly positive.
The amenities are noted as being better than expected with well-equipped rooms that include extras like chocolates and bottled water. Guests also find the hotel staff welcoming and helpful, enhancing the overall stay experience.
The hotel’s location is convenient, providing easy access to nearby amenities, including parking spaces. While some rooms might experience temperature control issues and minor inconveniences like the absence of a fridge or dated decor, these are generally overshadowed by the spacious, clean and comfortable nature of the rooms.
In summary, Future Inn Plymouth offers a superb accommodation experience with its generously sized, well-appointed rooms that meet the needs of various travelers, ensuring a comfortable and pleasant stay.
Beds
The beds at Future Inn Plymouth are frequently praised for their exceptional comfort and spaciousness. Many guests highlight the large sizes, including options like queen, king and even twin beds, which provide ample space for families and couples. The comfortable bedding and mattresses are often mentioned with numerous reviews emphasizing how comfy and soft they found the beds. Despite this, some reviews note variability in firmness with a few guests finding the beds too hard or too soft for their liking. Issues such as springy or lumpy mattresses, as well as hard pillows, were noted occasionally. However, overall, the consensus among visitors is that the beds contribute significantly to a restful and pleasant stay. The spacious rooms complement the comfortable beds, making Future Inn Plymouth a solid choice for those prioritizing a good night's sleep.
Cleanliness
Future Inn Plymouth impresses guests with its exceptional cleanliness. Reviews indicate that rooms and public areas are consistently clean with phrases like "spotlessly clean," "very clean," and "clean and tidy" frequently mentioned. Guests appreciate the overall upkeep, noting that rooms are cleaned daily with amenities well-stocked and spaces bright and pleasant. Bathrooms, though sometimes needing slight attention, are generally reported as clean and well-maintained.
The hotel interior, including hallways and common areas, is described as immaculate and free from debris. Despite some minor issues like stained carpets and occasional maintenance needs, the hotel maintains a reputation for cleanliness. Overall, Future Inn Plymouth delivers a comfortable and spotless environment that meets guest expectations.
Staff
The reviews for Future Inn Plymouth highlight an overwhelmingly positive perception of the hotel's staff. Guests consistently describe the team as friendly, welcoming and helpful. The reception staff, in particular, received numerous commendations for their professionalism, efficiency and warm demeanor. Many guests appreciated the promptness and willingness of the staff to assist with any needs, contributing to a smooth and pleasant stay.
The restaurant and housekeeping teams were also frequently praised for their courteous and accommodating service. Notably, specific employees were mentioned for going above and beyond, ensuring a comfortable and enjoyable experience for guests. Staff members were often described as polite, professional and supportive, handling various tasks with competence and a friendly attitude.
While the majority of interactions were positive, a few reviews noted instances of less efficient service, particularly during busy periods. Some guests experienced delays in restocking breakfast items and isolated unhelpful or abrupt behavior from certain staff members. Despite these occasional lapses, the overall impression of the staff was highly favorable.
In summary, the staff at Future Inn Plymouth is a key highlight, contributing significantly to guest satisfaction with their friendliness, professionalism and exceptional customer service.
Wi-Fi
Future Inn Plymouth offers free Wi-Fi for its guests with many appreciating the convenience of complimentary internet access. However, the quality of the Wi-Fi signals varies across reviews. Some guests experienced strong and reliable connections, deeming the internet service to be good, very good or excellent. For several guests, the Wi-Fi was adequate for their needs with little to no issues.
Conversely, a significant number of reviews highlighted that the Wi-Fi signal was often weak with some describing it as very poor or almost non-existent. Frequent complaints included the Wi-Fi dropping out intermittently, slow speeds and an overall need for improvement. In some instances, guests found the connection insufficient for work purposes or streaming, as it struggled with stability and speed.
Overall, while Future Inn Plymouth provides free Wi-Fi, there are mixed reviews regarding its performance, suggesting that while some guests encounter satisfactory service, others encounter considerable frustration.
Gym
The fitness facilities at Future Inn Plymouth receive a mixed reception from guests, highlighting some areas for improvement. While there is appreciation for the convenience of having a gym and restaurant on-site, many feel that the gym itself is quite basic and could use an update. Guests note the absence of free weights and limited choice of equipment, suggesting that the addition of weights and modernized machines would enhance the experience. The gym's operation hours also pose an issue for some with requests for earlier access times being common. Despite this, for those looking for a light cardio session, the gym serves its purpose adequately. However, the overall consensus indicates that the exercise room falls short compared to the rest of the hotel's offerings.
Parking
Visitors to 'Future Inn Plymouth' consistently highlight the parking facilities as a standout feature of their stay. Guests appreciate ample, free parking that is easily accessible, spacious and safe. Many reviews mention the convenience of having a large car park directly next to the hotel with some noting the bonus of a 24-hour Starbucks on-site. Despite a few mentions of tight parking spaces and tricky access from the main road, the overall consensus is that the parking situation is highly satisfactory. Travelers feel assured with the secure and plentiful parking options, which often serve as a significant advantage during their stay.
Family
Future Inn Plymouth emerges as a commendable destination for families traveling with children. Guest reviews consistently highlight the spacious family rooms, which comfortably accommodate families of four or more. The ample space in these rooms is frequently mentioned, ensuring that everyone, including children, enjoys a comfortable stay. The hotel is praised for its family-friendly environment, making it an ideal base for family holidays or visits.
Additionally, the presence of a kids menu and good kids meals adds to the hotel's appeal, making dining convenient for parents and enjoyable for children. The positive mentions of friendly staff further enhance the family-friendly experience, ensuring that all family members feel welcome and valued.
For families visiting nearby attractions or loved ones, the hotel's proximity to local eateries like McDonald's and KFC is seen as a convenient feature. Many guests have expressed their intention to return, citing their positive experiences and the hotel’s family-oriented services and facilities.
Overall, Future Inn Plymouth is recommended for families seeking ample, comfortable accommodation paired with welcoming service and child-friendly amenities.
3 Star
Future Inn Plymouth offers a solid experience fitting its three-star rating, providing good value for both price and amenities. The hotel features spacious and clean bathrooms, comfortable beds and a well-maintained interior decor that is both clean and light. Guests appreciated the thoughtful touches in the bathrooms, such as heated mirrors and generally found their stays to be comfortable and pleasant.
While the hotel is generally seen as delivering good value for money, opinions on the breakfast were mixed. Some found it delicious with a good selection of hot items, whereas others felt it was average or less impressive. The hotel's facilities and services were often praised as being more than adequate for a three-star establishment with some guests even suggesting it deserves a higher rating. However, a few reviews indicated that certain aspects could be improved to better meet three-star expectations.
Overall, Future Inn Plymouth is recognized as a good medium-range hotel that offers exceptional value, despite some minor areas for improvement. Its friendly staff, comfortable accommodations and satisfactory amenities make it a solid choice for budget-conscious travelers.
Business
Future Inn Plymouth caters exceptionally well to business travelers, presenting a suite of facilities and services that meet the needs of professionals on the go. It offers a convenient location that is highly praised for work visits, making it ideal for conferences and business tours. Guests appreciate the spacious parking and easy access, which adds to its appeal for those traveling by car.
The hotel features a professional reception area with efficient staff and its business center is well-equipped to handle various needs, including vehicle charging points. Visitors commend the comfortable and clean rooms, which include a huge desk and laptop-friendly space—perfect for getting work done.
The bar and restaurant are notable with a large patio area outside for dining, as well as a lighter menu and room service options that would further enhance the experience for business persons. Although the restaurant staff can occasionally be stretched, the overall service quality is held in high regard.
In addition, business meeting facilities at the hotel are considered excellent, making it a regular standard for business stays. Free parking and a business-friendly environment make it a top recommendation for business travel in Plymouth. Whether attending a conference at the hotel or just passing through for work, the Future Inn Plymouth consistently maintains a high standard, making it a highly recommended option for business travelers.
Accessible
Future Inn Plymouth offers commendable accessibility features, making it a suitable choice for guests with disabilities. The hotel provides accessible rooms and bathrooms designed to meet the needs of disabled visitors, including features such as accessible wet rooms and entrances. The location is central and easy to reach with accessible parking available and convenient transport links to the city center through bus and road routes.
The hotel staff are frequently noted for their friendliness and responsiveness, contributing positively to the accessible experience. Guests appreciated the practical and comfortable rooms, which were also noted for their cleanliness. Additionally, the hotel’s restaurant, Scarletts, received praise for its excellent food and lovely setting.
However, it is worth mentioning that some guests encountered minor issues such as the low height of the bed in accessible rooms and occasional lift malfunctions. Despite these occasional drawbacks, the overall feedback highlights the hotel as modern, spacious and well-equipped to cater to guests' accessibility needs. The dual utility of the hotel for both general and NHS purposes can make it feel clinical at times, yet it remains centrally located and convenient for vehicle access.
No, Future Inn Plymouth doesn't have any pool.
No, a spa isn't available at Future Inn Plymouth.
No, Future Inn Plymouth doesn't allow dogs.
Yes, parking facilities are available at Future Inn Plymouth.