Grand Laola Spa

Pobierowo 54.05615800, 14.91360300 , Grunwaldzka 10 (Show on Map)
8.1
Very Good


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Summary of reviewsGrand Laola Spa consistently receives accolades for its prime location, nestled in a serene forest area on the outskirts of Pobierowo and just steps away from the stunning Baltic Sea. The peaceful setting, combined with close proximity to the beach and convenient access to town amenities, makes it an ideal spot for both relaxation and activity. Guests frequently commend the beautiful, picturesque surroundings that offer ample opportunities for hiking, cycling and enjoying breathtaking sea views.

The breakfast experience is largely favorable, featuring a rich and varied buffet that includes an array of sausages, cheeses, fresh fruits, breads and beverage options. Although the breakfast area can become crowded and some guests have noted issues with coffee quality, the overall ambiance and friendly staff contribute to a pleasant dining experience.

Dinner also earns high marks with guests praising the abundance and quality of the buffets and à la carte options. Themed evenings and live music events enhance the dining experience, making it both enjoyable and entertaining. Despite some minor criticisms regarding buffet variety and dinner availability times, the delicious food and good value are consistent highlights.

When it comes to accommodations, guests often laud the spaciousness, cleanliness and modern decor of the rooms, particularly the deluxe and premium apartments. Rooms with balconies offer enjoyable views and additional space, adding to the overall comfort. However, some guests have mentioned issues with inconsistent cleaning services and dated furnishings in standard rooms.

Cleanliness at the Grand Laola Spa attracts mixed feedback. Many guests commend the spotless and well-maintained rooms, spa and pool areas. However, inconsistencies in housekeeping services, such as infrequent room cleaning and specific issues like mold and unclean bathrooms, were noted by some guests.

The staff receives significant commendation for their friendliness and attentiveness with particular praise for the reception and restaurant teams. Despite occasional language barriers and inconsistent service behaviors in certain areas, the overall sentiment leans positive, highlighting the staff's helpfulness and dedication to guest satisfaction.

Wi-Fi service experiences vary with some guests praising the strong and reliable connection while others report weak signals and poor coverage, particularly in their rooms.

The gym is well-regarded for being well-equipped and well-maintained, offering a clean and functional workout environment. Despite its smaller size, guests find it sufficient for their fitness needs and appreciate the additional amenities like the pool, jacuzzi and sauna.

The pool area, though described as beautiful and relaxing with its whirlpools and sauna, faces criticism for requiring renovations and concerns about safety issues such as missing tiles and high chlorine levels. Despite these flaws, the pool remains an attractive feature, especially on rainy days.

Parking options at Grand Laola Spa are varied and generally satisfactory, offering security and convenience. However, some guests find the parking fees on the expensive side.

Overall, Grand Laola Spa stands out for its superb location, excellent food, comfortable accommodations and friendly staff with some areas needing improvement in consistency and maintenance.
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Aparthotel for Honeymoon
Located in Pobierowo, this spa offers a range of wellness treatments. Its focus on relaxation and rejuvenation makes it a suitable choice for a romantic getaway.

Aparthotel with Swimming Pool
As an aparthotel with 'Spa' in its name, this property likely offers a range of spa services, including pool access, making it suitable for guests seeking relaxation and wellness.

  Indoor Pool  


Aparthotel with Gym
This aparthotel has a state-of-the-art fitness center equipped with modern exercise machines, as well as an indoor pool for relaxation and fitness activities.

Aparthotel with Indoor Pool
Grand Laola Spa offers a magnificent indoor pool as part of its extensive wellness and spa area. The pool complex includes a jacuzzi, salt-water jacuzzi, dry sauna, and steam sauna, all available for guests.

Aparthotel with Parking

Accessible Aparthotel

4-Star Aparthotel

Room Types
Deluxe Double Room A spacious apartment that features a minibar and seating area, as well as a balcony.

Deluxe Single Room An apartment that features a minibar and seating area, as well as a balcony.

Double or Twin Room A room that features a balcony and a hallway.

Standard Single Room Featuring free toiletries and bathrobes, this single room includes a private bathroom with a shower, a hairdryer and slippers. This single room has a tea and coffee maker, a wardrobe, a flat-screen TV with satellite channels and a balcony. The unit has 1 bed.

Superior Double Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. Boasting a balcony, this double room also features air conditioning, a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 1 bed.

Premium Suite This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned apartment includes a dining area, a flat-screen TV with satellite channels a washing machine and a balcony. The unit has 2 beds.

Premium Suite + This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The fully equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned apartment comprises a dining area, a flat-screen TV with satellite channels a washing machine and a balcony. The unit offers 2 beds.

Superior Single Room Providing free toiletries and bathrobes, this single room includes a private bathroom with a shower, a hairdryer and slippers. This single room is air-conditioned and features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and a carpeted floor. The unit offers 1 bed.

Guest Reviews
8.1
Very Good
Location
Set in an enviable location, the Grand Laola Spa offers tranquility and convenience in equal measure. Nestled in a serene forest area on the outskirts of Pobierowo, this hotel is just a few steps from the stunning Baltic Sea, making it a prime spot for beach lovers. The proximity to the beach is a recurring highlight with guests often praising the short and picturesque walk—sometimes just 100 meters—to reach the sandy shores.

The location combines the best of both worlds: peace and quiet away from the hustle and bustle, yet within walking distance to the town's amenities, shops and restaurants. This balance makes it an ideal destination for families and couples alike, offering both lively activities and serene retreats in the forest.

Additionally, the surrounding area is perfect for hiking, cycling and other outdoor activities, adding another layer of appeal to the hotel's great location. Views of the Baltic Sea are often described as breathtaking and many reviews mention the soothing sound of waves that can be heard from the rooms.

Overall, the Grand Laola Spa stands out for its superb location, affording guests easy beach access while being surrounded by the natural beauty of a peaceful woodland area.

Breakfast
Grand Laola Spa appears to offer a breakfast experience that’s generally well-received with many guests praising it for being abundant, varied and delicious. Consistently noted for its high quality, the breakfast buffet is described as rich and well-stocked, often highlighted for its freshness and variety. Guests appreciated the selection of sausages, cheeses, fresh fruit and different types of breads, along with various options for beverages and vegetarian dishes.

The ambiance of the breakfast area is typically seen as clean and modern with professional and friendly staff contributing to a pleasant dining experience. Several reviews also commend the food presentation and replenishment, ensuring that the buffet remains well-stocked.

However, there are a few recurring issues noted by guests. The breakfast area can become uncomfortably crowded, especially during peak times, leading to long queues and waits for seating and coffee. The quality of the coffee itself has been a point of contention with many guests disappointed by the limited availability of fresh, brewed coffee, often having to settle for instant or Turkish coffee instead. Additionally, specific issues like rubbery rolls and a lack of fresh vegetables were mentioned, detracting from an otherwise positive dining experience.

Overall, while there are areas for improvement, particularly regarding coffee service and managing crowding, Grand Laola Spa consistently delivers a satisfying and enjoyable breakfast experience, marked by variety and quality that caters to diverse tastes.

Dinner
Guests at the Grand Laola Spa had a lot to say about the dining experience with an overwhelming emphasis on the positive aspects of the hotel's offerings. The breakfast and dinner buffets were frequently praised for being abundant, varied and of very good quality. Guests also highlighted the delicious food with specific mentions of tasty breakfasts and excellent à la carte dinners featuring items like seafood chowder and BBQ ribs.

Many reviews underlined the high quality and good value of the meals provided with the half-board option, describing the overall cuisine as excellent. The themed evenings and live music events added to the dining experience, making meals at the restaurant enjoyable and entertaining.

The dining ambiance also received commendations, particularly the romantic conservatory setting for dinners and the modern atmosphere at the bowling alley bar, where guests could enjoy delicious burgers, pizza and cocktails.

However, there were a few criticisms. Some guests felt that the buffet lacked proper care and variety over longer stays and there were mentions of issues with dinner availability times and incomplete buffet offerings. Despite these minor drawbacks, the consensus remains that the food at Grand Laola Spa is delicious and plentiful, making it a notable highlight of the stay.

Rooms
The rooms at Grand Laola Spa have received mixed feedback, but several positive highlights stand out. Many guests praised the spaciousness and cleanliness of the rooms with several noting modern and tasteful decor. Rooms equipped with balconies were particularly appreciated, offering enjoyable views and additional space. Deluxe and premium apartments garnered favorable remarks for being well-appointed and comfortable with some guests noting great amenities like modern bathrooms, comfortable beds and well-stocked kitchenettes. The hotel's proximity to the beach and access to amenities like pools, jacuzzis and saunas also added to the positive experiences for many visitors. Despite these positives, some guests pointed out issues such as inconsistent cleaning services, dated furnishings in standard rooms and occasional noise disturbances. Overall, the rooms, especially the upgraded ones, provide a comfortable and well-equipped stay, but potential guests might want to be aware of varying experiences with cleanliness and maintenance.

Beds
At the Grand Laola Spa, the quality of beds comes with varied impressions from guests. Many appreciated the comfort, often highlighting the comfortable and clean beds in their rooms. The Deluxe Rooms received specific praise for their very comfortable beds. Some guests found the mattresses comfy and emphasized the good quality of beds in certain rooms.

However, the comfort of the beds was not a universal experience. Numerous reviews pointed out that beds were too soft or too hard with some guests specifying that the mattresses were worn out or uncomfortable. The arrangement of double beds, often comprising two single mattresses, was not to everyone's liking with several comments suggesting that a single mattress would have been more comfortable.

Moreover, the sofa beds attracted criticism for their poor quality, discomfort and in some cases, causing pain due to the uncomfortable surface and metal braces. Guests found these pull-out sofas particularly unsatisfactory.

In summary, while some guests enjoyed comfortable sleep on well-kept beds, others experienced issues with worn-out, too soft or unsatisfactory mattress configurations. Mixed reviews about the beds suggest that the experience may depend significantly on the room type and personal preference.

Cleanliness
Grand Laola Spa has received mixed reviews regarding its cleanliness. On a positive note, several guests praised the accommodation for being very clean, modern and well-maintained. Many found the rooms to be spotless and tidy upon arrival and the spa and pool areas were frequently highlighted for their excellent cleanliness. The hotel grounds and overall facility cleanliness also garnered commendations with some guests describing the cleanliness as above average and spotless.

However, there were numerous complaints about inconsistent cleaning services. Some guests reported their rooms weren't cleaned even once during their stay, while others mentioned that room cleaning was sporadic with basic tasks like vacuuming and trash emptying being done infrequently. Specific issues like mold behind curtains, cobwebs on ceilings and unclean bathrooms were mentioned, indicating lapses in the housekeeping standards. Several reviews noted that the cleanliness of the facilities, such as the shower cabins and dishes, needed improvement.

Moreover, it seemed that fresh towels were changed too infrequently for some guests' liking and there were issues like missing trash cans and paper towels in the rooms. Despite these shortcomings, the well-maintained and modern furnishings, along with the clean ambiance of the facilities, left a positive impression on many guests. Overall, while Grand Laola Spa has its merits in terms of cleanliness, there are areas that require attention to meet the expectations of all guests consistently.

Staff
At the Grand Laola Spa, the staff is frequently highlighted for their friendliness and attentiveness. Many guests remarked positively on the helpful nature of the service staff, particularly at the reception and in the restaurant. The spa staff also received commendations for their professionalism and courteous behavior. Despite some mentions of language barriers with limited German and English communication skills, the overall sentiment towards the staff's effort to address concerns and wishes remains positive.

Notably, the staff's responsiveness and dedication were appreciated with some guests specifically praising individual staff members like Marika for their competence and service quality. The service at the bar and restaurant was generally described as polite and efficient with a special mention of prompt staff who quickly refilled items and ensured a pleasant dining experience.

A few reviews, however, noted inconsistencies in staff behavior, particularly at the reception and bowling alley, where some guests encountered unhelpful or unfriendly service. Communication issues were also a recurring theme with limited German language information and communication challenges impacting some guests' experiences.

Despite some negative feedback, the positivity about the staff's helpfulness, smiling attitudes and their efforts to fulfill guests' needs and preferences shines through. The spa and wellness area, complemented by attentive staff, added to the overall enjoyment of the guests' stay, making Grand Laola Spa a recommended choice for many travelers seeking a welcoming and service-oriented hotel experience.

Wi-Fi
The Wi-Fi experience at the Grand Laola Spa varied greatly among guests. Some praised the internet service, describing it as fast, reliable and strong throughout the property. It was noted that there was free internet access provided in both public areas and the rooms with no issues reported by some guests.

However, many visitors encountered problems, stating that the Wi-Fi signal was weak or non-existent in their rooms with some only able to connect in specific areas like the bathroom or hallway. Reports of fluctuating internet and poor coverage were frequent and some guests were unable to access the Wi-Fi for their entire stay despite multiple attempts and reports to reception.

Overall, while a portion of visitors enjoyed a strong and reliable connection, a significant number faced challenges with the Wi-Fi service, suggesting it might be inconsistent across different areas of the hotel.

Gym
The gym at Grand Laola Spa receives numerous positive remarks from guests, highlighting its well-equipped fitness room and commendable maintenance. Described as "the best hotel gym" by some, it appears the facility provides a satisfying workout experience with a good selection of equipment. The fitness center is often noted for being clean, functional and appealing, making it a perfect spot for a workout. Despite a few mentions of minor equipment issues and the gym being smaller in size, the overall impression remains favorable with most guests finding it sufficient and satisfactory for their fitness needs. The gym's availability from 7am and addition of other facilities like the pool, jacuzzi and sauna further enhance the fitness experience, making it a significant plus for the hotel's recreational offerings.

Pool
The Grand Laola Spa offers a range of amenities that make it a versatile choice, especially during bad weather. One of the highlights is the pool, described by many guests as beautiful, relaxing and spacious. It features two whirlpools and a sauna, providing a comprehensive spa experience. The pool area is noted for being clean, though it has some issues requiring immediate renovation, such as missing tiles and strong chlorine levels.

Guests appreciate the pool's warmth and cleanliness, finding it a pleasant spot for relaxation. However, feedback also indicates concerns about the facility's condition, mentioning rust, loose tile fragments and overly chlorinated water. These safety concerns are particularly notable for families with children.

Despite its flaws, the pool still serves as an attractive feature of the spa, especially because of its appeal on rainy days and its inclusion in the broader range of hotel activities like the gym and bowling alley. While some find the pool small, it generally meets guests' needs. However, it's worth noting that the pool's accessibility has been a point of contention with some guests unaware of additional usage fees.

In summary, Grand Laola Spa's pool has definite strengths in terms of relaxation and functionality but would benefit significantly from focused renovations to align the facility's condition with its potential as a top visitor attraction.

Parking
Grand Laola Spa offers a variety of parking options that have received mixed feedback from guests. The hotel provides ample parking facilities, including an underground garage, monitored and guarded parking lots. Guests generally find the parking service satisfactory and appreciated the hassle-free experience and the good number of available spaces.

Additionally, there is the convenience of free parking in front of the hotel. Many also note that the proximity to the beach and parking facilities is a significant advantage.

However, several guests have pointed out that the price for parking is quite steep. The fees range from 35 to 70 PLN per night, which some find excessive and feel it considerably inflates the cost of their stay. The underground parking, although available, comes with additional charges that some guests feel are hidden and overpriced. A few guests also mentioned issues with the underground garage's accessibility and narrow parking spaces. Despite these concerns, the varied and secure parking options cater to a wide range of preferences.

Indoor Pool
The indoor pool at Grand Laola Spa is generally well-received by guests, who describe it as a cozy and nicely furnished area, featuring whirlpools, a sauna and a steam bath. The pool is frequently noted as small but clean, contributing to a peaceful and enjoyable experience. Guests particularly appreciate the two warm whirlpools and the overall ambiance of the pool area.

However, there are several mentions of issues needing attention. Some guests report that the pool and jacuzzi tiles are loose or missing and others have experienced overly chlorinated water, which can be uncomfortable for the eyes. The temperature of the pool water is a recurring concern, often described as quite cold. Additionally, there are comments about minor flaws such as rust on the floors and a need for some painting.

The sauna facilities, although described as sufficient, are sometimes noted to be rather small and not quite hot. Despite these critiques, the added amenities like the salt graduation tower and easy pool access for premium room guests are also points of praise. Overall, while the indoor pool offers a pleasant and sufficiently equipped space for relaxation, some areas could benefit from maintenance and improvements.

Romantic
Grand Laola Spa offers a romantic and tranquil getaway, perfect for couples celebrating special occasions or simply seeking a peaceful retreat. Nestled in an old pine forest and within a short walk from a beautiful beach, it provides an ideal setting for long, romantic strolls. Guests appreciate the quiet ambiance, friendly staff and the variety of wellness options available, including great and varied massages.

The hotel features a beautiful, child-friendly facility with clean and delicious food options. Guests have enjoyed the special touches like bouquets of flowers and live music events, which add to the romantic atmosphere. For those celebrating anniversaries or honeymoons, the atmosphere feels intimate and comfortable. The VIP Spa Room and evening parties with live singing and saxophone add a touch of elegance to the overall experience.

The location is quite scenic with wooded cliffs perfect for romantic walks and a peaceful environment that allows for relaxation away from the hustle and bustle. While there are some minor issues regarding the accommodation of additional guests and the presence of dogs, the overall impression remains positive with many enjoyable amenities like a bowling alley, grill, bonfire and music outside.

Whether it's a special celebration like a 10th anniversary or a spontaneous short vacation, the Grand Laola Spa provides a serene and romantic escape with its beautiful ambiance and great massages, making it a suitable destination for couples looking to relax and reconnect.


Yes, Grand Laola Spa has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Grand Laola Spa.

No, Grand Laola Spa doesn't allow dogs.

Yes, parking facilities are available at Grand Laola Spa.

Yes, Grand Laola Spa has a gym.

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