Info
Summary of reviewsHotel Piast is widely appreciated for its convenient location directly across from the main train station in Český Těšín, making it an ideal choice for travelers. Guests find it easy to explore both sides of the Czech-Polish border with many cultural sites, shops and restaurants within walking distance. The hotel manages to be a peaceful haven despite its central location, providing a relaxing environment for both leisure and business travelers. Friendly and helpful staff further enhance the hotel's appeal, ensuring a comfortable and accessible stay.
The hotel's rooms are generally perceived as spacious, clean and comfortable with some featuring charming views of the street. The presence of comfortable beds, clean surroundings and sufficient storage space is frequently noted, contributing to a pleasant stay. Amenities like a kitchenette in some rooms add convenience for guests who prefer to prepare simple meals. However, a few guests mentioned minor issues such as high humidity, lack of a refrigerator and occasional strange smells, but these are not the norm and were often quickly resolved.
Cleanliness is a strong point for Hotel Piast with many guests commending the tidy state of both rooms and common areas. Clean bedding, fragrant towels and overall tidiness are consistent highlights, enhancing the overall pleasant experience. A few isolated comments mentioned unclean sheets or an unpleasant smell, but these instances are exceptions.
Hotel Piast's staff is repeatedly praised for their exceptional customer service and friendly demeanor. Guests frequently highlight the staff's willingness to assist with any inquiries, multilingual abilities and efforts to ensure a pleasant stay. From the receptionists to the night porter, the team is noted for their approachability, supportiveness and continuous effort to ask if guests need anything, emphasizing their commitment to high-quality service.
While the lack of a breakfast option is a commonly noted downside, the hotel's proximity to nearby breakfast bars and cafes slightly mitigates this shortcoming. Guests can also utilize the in-room kettle and microwave for simple meal preparations.
Overall, Hotel Piast offers a satisfying and affordable stay with key attributes like convenience, cleanliness, comfortable beds and exceptional staff service making it a preferred choice for many visitors to Český Těšín.
Show moreRead review summaries for all categories
Categories