Alpin Resort Hotel
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Summary of reviewsAlpin Resort Hotel, situated in the heart of Poiana Brasov, is celebrated for its exceptional location, offering stunning mountain views and convenient access to ski slopes, making it a top choice for winter sports enthusiasts and those seeking a serene mountain retreat. Guests consistently praise the well-appointed rooms on higher floors for their breathtaking landscapes and efficient shuttle service to the slopes, which contributes to a hassle-free skiing experience.
The breakfast at Alpin Resort Hotel is widely acclaimed for its high quality, variety and plentiful offerings, catering to diverse tastes, including specialized items like salmon and avocado paste. Most guests find the breakfast experience delightful, enhanced by fresh coffee and occasional indulgences like prosecco.
Dinner offers a mixed experience; despite several positive reviews of the international and Lebanese dishes at Tosca and a Propos restaurants, some guests mention inconsistent quality and high prices. The Gatsby restaurant stands out for its live music, although opinions on food quality are varied.
The rooms are highly regarded for their modern design, cleanliness and spaciousness. Guests appreciate in-room features like large televisions, mini bars and cozy fireplaces with many rooms offering stunning mountain views. However, occasional maintenance issues such as outdated furniture and noise disturbances are noted.
Cleanliness is generally well-maintained across the hotel, receiving positive feedback for the spotless rooms and efficient daily cleaning routines. While some guests have raised concerns about specific areas needing better attention, the overall standard remains commendable.
The hotel's staff is frequently praised for their professionalism, friendliness and attentiveness. Guests highlight the helpful front desk and polite restaurant and spa staff, contributing significantly to a positive stay.
Free wifi receives mixed reviews; while the connection is strong and functional in the lobby, many guests report weak or non-existent signals in the rooms, indicating a need for improvement.
The spa at Alpin Resort Hotel is highly praised for its clean, well-maintained facilities and a variety of treatments, providing a relaxing environment for guests. The massage services are particularly well-received.
The gym is appreciated for its good equipment and cleanliness, despite some reports of older machines needing replacement. The combination of fitness options, along with the relaxing spa and sauna facilities, enhances the overall guest experience.
The pool area is a notable feature with clean, well-maintained semi-Olympic and various indoor and outdoor pools. Despite some concerns about water temperature and pool crowding, the pools, including child-friendly options, are a highlight for many guests.
The hotel is highly regarded as a family-friendly destination, offering numerous activities and facilities such as multiple heated pools, playgrounds, a Fairy Tale Trail, a fun park and a well-maintained children's club. These amenities ensure a delightful experience for families with children.
Overall, Alpin Resort Hotel combines a prime location, excellent amenities and high-quality service, making it an appealing choice for a picturesque and convenient getaway.
Categories
The breakfast at Alpin Resort Hotel is widely acclaimed for its high quality, variety and plentiful offerings, catering to diverse tastes, including specialized items like salmon and avocado paste. Most guests find the breakfast experience delightful, enhanced by fresh coffee and occasional indulgences like prosecco.
Dinner offers a mixed experience; despite several positive reviews of the international and Lebanese dishes at Tosca and a Propos restaurants, some guests mention inconsistent quality and high prices. The Gatsby restaurant stands out for its live music, although opinions on food quality are varied.
The rooms are highly regarded for their modern design, cleanliness and spaciousness. Guests appreciate in-room features like large televisions, mini bars and cozy fireplaces with many rooms offering stunning mountain views. However, occasional maintenance issues such as outdated furniture and noise disturbances are noted.
Cleanliness is generally well-maintained across the hotel, receiving positive feedback for the spotless rooms and efficient daily cleaning routines. While some guests have raised concerns about specific areas needing better attention, the overall standard remains commendable.
The hotel's staff is frequently praised for their professionalism, friendliness and attentiveness. Guests highlight the helpful front desk and polite restaurant and spa staff, contributing significantly to a positive stay.
Free wifi receives mixed reviews; while the connection is strong and functional in the lobby, many guests report weak or non-existent signals in the rooms, indicating a need for improvement.
The spa at Alpin Resort Hotel is highly praised for its clean, well-maintained facilities and a variety of treatments, providing a relaxing environment for guests. The massage services are particularly well-received.
The gym is appreciated for its good equipment and cleanliness, despite some reports of older machines needing replacement. The combination of fitness options, along with the relaxing spa and sauna facilities, enhances the overall guest experience.
The pool area is a notable feature with clean, well-maintained semi-Olympic and various indoor and outdoor pools. Despite some concerns about water temperature and pool crowding, the pools, including child-friendly options, are a highlight for many guests.
The hotel is highly regarded as a family-friendly destination, offering numerous activities and facilities such as multiple heated pools, playgrounds, a Fairy Tale Trail, a fun park and a well-maintained children's club. These amenities ensure a delightful experience for families with children.
Overall, Alpin Resort Hotel combines a prime location, excellent amenities and high-quality service, making it an appealing choice for a picturesque and convenient getaway.
Luxury Resort
Located in Poiana Brasov, this resort is known for its extensive facilities. It offers a large spa area with indoor and outdoor pools, saunas, and various wellness treatments. The hotel provides comfortable and spacious rooms, suitable for a luxury mountain retreat.
Resort for Honeymoon
Located in Poiana Brasov, this resort offers a luxurious experience with its elegant rooms and extensive amenities. Its spa, multiple restaurants, and stunning views make it a perfect destination for a romantic getaway.
Family Friendly Resort
Located in Poiana Brasov, this resort offers amenities suitable for families. This includes recreational activities and proximity to ski slopes.
Romantic Resort
Situated in Poiana Brasov, this resort provides a tranquil and romantic setting surrounded by nature. Its spa facilities, cozy rooms, and beautiful views create a perfect escape for couples.
Resort with Swimming Pool
This resort provides complimentary access to a semi-Olympic pool, combining recreational swimming with wellness. The hotel offers a comfortable stay and has good access to the ski slopes.
Heated Pool Indoor Pool Children's Pool Pool Lap Lanes Outdoor Pool
Resort with Gym
As a resort, it is expected to have fitness and wellness facilities, providing guests with opportunities for both relaxation and physical activity.
4-Star Resort
The Alpin Resort Hotel is well-regarded for its amenities and central location in Poiana Brasov. It provides comfortable accommodations and is a popular choice among visitors seeking a quality stay.
Resort with Outdoor Pool
Offers both hotel rooms and apartments, providing options for different traveler needs. It has a semi-Olympic outdoor pool, a significant draw for swimming enthusiasts and families.
Resort with Pool Lap Lanes
Located in Poiana Brasov, this resort features a large indoor pool suitable for lap swimming, along with mountain views and spa facilities. The resort is ideal for combining fitness with a relaxing getaway.
Resort with Indoor Pool
The resort offers a semi-olympic indoor pool and a separate kids pool. Guests can also enjoy the jacuzzi and the comprehensive Vitarium SPA facilities.
Resort with Heated Pool
Alpin Resort Hotel offers both a heated indoor semi-olympic pool and a heated outdoor summer pool. The indoor pool is located in the main building, while the outdoor pool, opened in 2020, provides relaxation with views.
Resort with EV Charging Stations
Resort Taking Steps Towards Sustainability
Resort with Spa
Business Resort
Accessible Resort
Resort with Children's Pool
Guest Reviews
Nestled in the heart of Poiana Brasov, the Alpin Resort Hotel boasts an exceptional location, making it a prime choice for travelers. With stunning views of the surrounding mountains and convenient access to ski slopes, it is perfectly situated for both winter sports enthusiasts and those seeking a serene mountain retreat. The hotel's strategic placement allows for easy access to the center of the resort and is just a short drive from Brasov city.
Guests consistently praise the hotel's beauty with breathtaking landscapes and scenic vistas visible from well-appointed rooms on higher floors. The shuttle service to the ski slopes is frequently highlighted for its efficiency, contributing to a hassle-free skiing experience. Families appreciate the convenient location, ample play areas for children and the hotel's tranquil yet accessible setting.
Overall, the Alpin Resort Hotel is celebrated for its remarkable views, central positioning within the resort and stellar accessibility to local attractions, making it an ideal destination for a picturesque and convenient getaway.
The Alpin Resort Hotel has garnered widespread praise for its breakfast offerings. Guests frequently describe the breakfast as very good, varied and plentiful with many noting the excellent and diverse options available each morning. The buffet-style offering caters to all tastes, featuring freshly cooked eggs, omelettes, pastries, fruits, salads and an array of vegetables. There are also specialized items like salmon, avocado paste and a variety of cheeses, ensuring something for everyone, including vegetarians.
Numerous reviews highlight the high quality and rich assortment of dishes with descriptions such as rich, diverse, hearty and tasty recurring often. Freshly brewed coffee and occasional luxurious touches like complimentary prosecco add to the delight of morning meals. Guests have also appreciated the plentiful staff ensuring that anything running out is promptly replenished.
Despite the overwhelming positivity, a few guests mentioned areas for improvement. Some found the breakfast offerings repetitive over the course of their stay and noted occasional lapses in variety and freshness, particularly with fruits and vegetables. Yet, even with these minor critiques, most visitors felt that the breakfast stood out for its quality and variety, deeming it excellent value for the price.
The breakfast experience at the Alpin Resort Hotel seems to consistently exceed expectations with indulgent and delicious options that leave guests highly satisfied.
The Alpin Resort Hotel offers a mixed dining experience with several restaurants to choose from. Many guests rave about the excellent, very delicious and well-prepared international and Lebanese dishes, especially at the Tosca and a Propos restaurants. The seafood, roasted piglet and other specialty items receive high praise for their taste and quality. The lunch and dinner menus are often described as limited but with a fine dining touch, ensuring a pleasant culinary experience.
However, there are notable criticisms. The food quality has been inconsistent with some guests reporting poor quality, cold dishes and underwhelming menu selections. Certain items, such as bagels, have been described as insults to the culinary offerings. Additionally, the prices are considered high by several visitors, which does not always correlate with the quality of the food provided.
Service at the restaurants is generally good with the dinner crew often noted for their niceness and professionalism. The Gatsby restaurant stands out for its great live music, although opinions on its food quality vary. Despite some criticisms, the overall ambiance and decor of the restaurants contribute positively to the dining experience.
In summary, while the Alpin Resort Hotel's dining options can be hit or miss, the tasteful dishes and pleasant atmosphere often contribute to a satisfactory dining experience for many guests.
The Alpin Resort Hotel's rooms receive high marks for their aesthetics and spaciousness. Guests frequently highlight the attractive and modern design, describing the interiors as tastefully decorated, clean and very comfortable. The recently renovated deluxe rooms and apartments seem to stand out, offering ample space and an array of amenities. A recurring appreciation is the presence of fireplaces, which many find adds a cozy and romantic ambiance, especially those with electric models providing a touch of convenience.
Views from the rooms are a significant highlight with many guests noting the stunning mountain vistas and the added benefit of balconies for a more immersive experience. Other appreciated in-room features include large televisions with smart capabilities, mini bars and high-end bathroom products.
However, not all feedback is glowing. Some reviews mention maintenance issues like outdated furniture, small and poorly facilitated bathrooms and occasional unpleasant odors. Noise from outside and other rooms has also been an issue for some, affecting the overall tranquility. Moreover, there have been sporadic complaints about the room temperatures being too warm, requiring windows to be left open for comfort.
Despite these issues, the majority of reviews reflect satisfaction with the rooms' cleanliness, the cozy atmosphere and overall comfort, making Alpin Resort Hotel a noteworthy option for travelers seeking a blend of elegance and stunning views.
Guests of the Alpin Resort Hotel have shared varied experiences regarding the comfort and quality of the beds. Many guests found the beds to be quite comfortable, noting that the mattresses and pillows were soft and cozy. Cleanliness was also highlighted with multiple mentions of clean beds and bedding. However, some guests reported negative experiences, citing issues such as worn-out mattresses, united single beds instead of a single large bed and uncomfortable sleeping surfaces. There were also frequent remarks about the beds being high off the ground and the mattresses being either too soft or deformed, which impacted sleep quality for some visitors. Despite these issues, when the beds were in good condition, they were described as large, cozy and very comfortable, contributing to an overall positive stay for many guests.
Alpin Resort Hotel's cleanliness receives mixed reviews from guests. Positively noted are the cleanliness of rooms and bathrooms, described frequently as very clean, spotless and well-maintained. Guests appreciate the modern, tastefully decorated and spacious rooms, often highlighting clean balconies and comfortable settings. Daily cleaning routines are commonly praised for their promptness and efficiency.
Guests also commend the cleanliness of ancillary facilities, including the spa, swimming pool and children's play area, noting specific areas are kept clean routinely. The hotel maintains a high standard of cleanliness in the rooms and common spaces with many appreciating the family-friendly environment and consistent towel and sheet replacements.
However, some areas suggest room for improvement. Issues such as dirty carpets, crumbs under beds and stained furnishings are occasionally mentioned. There are reports of inadequate cleaning efforts by the staff, leaving some rooms not properly cleaned or maintained, which has led to dissatisfaction among some guests. Certain areas like the hallway, children's play areas and specific rooms were noted for needing better attention.
Overall, while Alpin Resort Hotel generally maintains a good level of cleanliness, certain lapses indicate that a more consistent cleaning service could enhance guest satisfaction.
The Alpin Resort Hotel is widely praised for its exceptional staff. Guests consistently highlight the high-quality service, noting that the staff is professional, highly attentive and always ready to assist. Many reviews frequently mention the friendly and warm reception with employees going out of their way to ensure a pleasant stay. The front desk, in particular, receives accolades for its efficiency and responsiveness with individuals like Ioana and Mr. George being specifically acknowledged for their outstanding support.
The hotel's restaurant and spa staff also earn high marks for their friendliness and professionalism, contributing significantly to a positive dining and relaxation experience. Despite a few isolated instances of unfriendliness and occasional confusion, the prevailing sentiment amongst guests is that the staff is genuinely kind, helpful and well-trained. The hospitality, combined with a solid quality-price ratio, makes the Alpin Resort Hotel's team a standout feature for guests seeking attentive and courteous service.
At Alpin Resort Hotel, the complimentary wifi offers mixed experiences for guests. Some have enjoyed uninterrupted and good-quality connections, particularly in the reception lobby. In areas like the lobby, the wifi signal seems strong and functional, facilitating browsing and other online activities.
However, many guests have reported difficulties with the wifi, particularly in the rooms where the signal is often weak or non-existent. Complaints of poor connection and slow internet speed are common with some indicating that the wifi didn't work well during their entire stay. Several guests noted the need for proper troubleshooting and improvements in the wifi infrastructure.
Despite some positive remarks about fast and functional wifi, overall, there's a consensus that the hotel's internet service requires significant improvement, especially in guest rooms. Wifi is available, but its reliability and strength vary considerably throughout the property.
The Alpin Resort Hotel's spa has received commendable praise from guests who appreciated its array of facilities and overall ambiance. The spa area is frequently described as very nice, clean and well-arranged, offering a relaxing oasis for visitors. Among the notable features are clean indoor pools, two saunas and a variety of jacuzzi settings. Guests particularly enjoyed the excellent massage services and wide range of spa treatments, which many found very good or even addictive. The spa's environment supports relaxation, complemented by a gym area, making it ideal for both fitness and unwinding after a day of activities.
The spa facilities are consistently highlighted as amazing with guests expressing satisfaction with their experiences. The pools, including those designed for children and the Turkish bath stand out as top amenities. A few elements, such as occasional noise and a complicated route to access the spa, received minor critiques, but these did not significantly diminish the overall positive feedback.
In summary, the Alpin Resort Hotel’s spa offers a remarkable and highly-rated experience with its clean, well-maintained facilities and a variety of services that cater to both relaxation and fitness needs.
The Alpin Resort Hotel offers a range of fitness options and facilities, highlighted by a well-equipped gym. Many guests commend the gym's good equipment and thoughtful additions such as towels and water coolers. Despite some reports of the gym undergoing renovation, the overall facilities, including the gym, pool and spa, receive high praise. The hotel's gym area, in particular, is appreciated for its nice setting and cleanliness, although there are mentions of older, subpar equipment and some machines needing replacement. Meanwhile, the spa and sauna facilities enhance the experience, providing a relaxing counterpoint to the fitness options. The hotel staff is frequently lauded for being very helpful and consistently informed, contributing positively to the guest experience.
The Alpin Resort Hotel boasts an extensive pool area with various options for guests. The standout feature is the semi-Olympic swimming pool, notable for its considerable size and warm water. Additionally, the resort offers both indoor and outdoor pools with many of the latter being heated, providing a pleasant swim experience even in colder weather. The children's pool, which is often described as warm and child-friendly, ensures a comfortable environment for younger guests.
Cleanliness is a consistent highlight across reviews with both indoor and outdoor pools being frequently commended for their maintenance. The pool areas themselves appear to be well-kept, contributing to an overall positive experience for visitors.
However, there are some recurrent issues regarding the temperature of the water, particularly in the main indoor pool, which several guests found to be too cold. The outdoor pool is sometimes described as small and occasionally crowded, which may detract from the experience for some guests. The pool area also seems to suffer from poor ventilation at times, which could be improved for a more comfortable atmosphere.
Despite minor drawbacks, such as crowding and restricted pool hours until 8 PM, the range of pools and their upkeep make the Alpin Resort Hotel's aquatic facilities a strong point for many visitors. The combination of large, clean and heated pools, along with specialized areas for children, suggests that the hotel puts substantial effort into ensuring a relaxing and enjoyable swim for all its guests.
Alpin Resort Hotel is highly praised as an ideal destination for families with numerous activities and facilities geared towards children. The hotel offers a variety of playgrounds—both indoor and outdoor—that cater to different age groups, ensuring that kids are entertained regardless of the weather. The Magic Land, a significant highlight, features engaging programs and friendly animation staff, providing endless fun and amusement. Additionally, families can enjoy multiple heated outdoor pools, a Fairy Tale Trail, a fun park and a well-maintained children's club.
For those traveling with young children, the resort provides kid-friendly amenities such as cribs, although some concerns were noted about the conditions. The family rooms are described as comfortable and cozy, suitable for small families and the upper floors are particularly family-friendly. Guests appreciated the variety of activities available, including drawing, cartoon watching and stories, which kept the kids occupied and happy throughout their stay.
Despite the overall positive feedback, there were a few mentions of crowded playgrounds and the lack of life guards in the Spa area, highlighting areas where the resort could improve. Nonetheless, the cleanliness and hospitability of the hotel were consistently praised, making it a comfortable and welcoming environment for families.
The hotel also has a good selection of children's activities that range from organized entertainment programs to spontaneous play in well-equipped areas, contributing to a relaxing family vacation. Overall, Alpin Resort Hotel manages to cater to family needs efficiently, making it a recommended choice for a family getaway.
The Alpin Resort Hotel, a property advertised as a four-star establishment, has received mixed feedback regarding its rating and services. While some guests affirm that the hotel's design and facilities are indeed at a four-star level, others argue that it falls short of the standards typically expected from a four-star hotel.
Many positive reviews highlight the property's high value, clean rooms and family-friendly atmosphere. The facilities, including a cozy taproom and various amenities, are often praised with some guests noting that the hotel offers a classy experience and meets four-star standards in terms of meal portions and guest dedication.
However, other guests express disappointment regarding the quality of certain amenities and services. Criticisms focus on the small bathrooms, uncomfortable mattresses and inconsistencies in air-conditioning. Additionally, there's a notable concern regarding the outdated children’s play area and instances of unreliable service quality.
Despite being priced and presented as a four-star hotel, several reviews suggest that the overall experience does not always align with the four-star expectations, particularly in terms of room quality and staff service. Guests have reported unpleasant surprises and unmet expectations, indicating that while the hotel has the potential for a four-star status, it often lacks the consistency required to fully satisfy this rating.
Alpin Resort Hotel offers a range of facilities tailored for business travelers. The hotel features dedicated business rooms and well-equipped conference halls, ensuring that professional meetings and activities can be conducted seamlessly. An exclusive business lounge provides a comfortable space for relaxation and informal discussions. The business center is well-maintained and organized, enhancing productivity with amenities such as reliable WiFi and ample laptop charging ports. Guests can take advantage of great conference rooms that are designed to facilitate effective communication and collaboration. Despite its 3-star rating, the hotel strives to meet the needs of business guests, although it is suggested that the hotel carefully selects its clientele to maintain an optimal business environment. While some reviews note that business suitability could be improved, overall, the available facilities support various business activities effectively.
Located in a relatively remote area, Alpin Resort Hotel is accessible via public transport, providing convenience for travelers. The hotel's location and proximity to service facilities add to its accessibility, making it easy for guests to navigate the vicinity. While some aspects of accessibility at the hotel are commendable, such as the accessible elevators and rooms, certain areas require significant improvements.
The deluxe rooms are nice, comfortable, isolated and quiet, being perfectly accessible for guests with disabilities. However, there are some notable drawbacks. The wheelchair ramp to reach the elevator has a steep incline, which could pose challenges for wheelchair users. Additionally, the hallways can feel dark and claustrophobic, potentially detracting from the overall comfort.
Although the hotel does offer accessible facilities, these are limited and partially accessible only in small sections. For guests with reduced mobility, this may not be the most suitable venue. Despite the efficient and accessible service the hotel aims to provide, it still requires enhancements to meet higher accessibility standards fully.
The Alpin Resort Hotel features an array of child-friendly amenities, particularly their various children's pools which have garnered positive attention from guests. Within the resort, there are both indoor and outdoor heated swimming pools specifically for children, many of which maintain a comfortably warm temperature that the young ones seem to enjoy. The toddler pool is a hit among the little ones and there's also a special jacuzzi designed for children.
Parents have noted the presence of inflatables and rings, enhancing the poolside experience for kids. The kids' pool area is described as great and very kid-friendly, contributing to the overall child-friendly atmosphere of the resort.
In addition to the pools, the hotel offers additional facilities such as a children's play area, a children's club and a playground situated near the pool area, although some guests mention that these playgrounds could be better maintained.
One highlight is the fairy tale trail, which adds a touch of magic to the children's activities. However, despite the general praise for the warm water and the enjoyment children found in these amenities, there were mentions of the children’s pool being quite small, lacking sufficient space for parents and certain staff interactions at the pool have been described as less than ideal.
Nevertheless, the resort's child-friendly policy and various facilities designed to entertain and engage young guests generally provide a welcoming environment for families.
The Alpin Resort Hotel is praised for its ample heated pools, which are a standout feature that guests frequently enjoy. The hotel offers both indoor and outdoor heated pools, ensuring comfortable swimming experiences regardless of the season. Guests particularly appreciate the warm water with one of the pools maintained at a consistently pleasant 31 degrees. Families benefit from a heated children's pool and the outdoor heated pool is a popular highlight, even described as fantastic by some visitors. Overall, while some guests noted that water temperature in the indoor pool could occasionally be cooler than expected, the hotel staff generally manage the pool temperatures well, ensuring a delightful swimming experience for most.
The Alpin Resort Hotel's outdoor pool area offers a mix of experiences for guests. While some reviews highlight its cleanliness and well-maintained condition, noting a nice and great-looking ambiance, the pool is consistently described as small. Guests have appreciated the additional restaurant by the pool and those who visited after June 1 were able to enjoy its offerings. The pool is heated, which adds a benefit, although some have mentioned it can be cold at times. Overall, despite its size, the pool exceeded many guests' expectations in terms of upkeep and appearance. However, the small size and occasional overcrowding might affect the experience and broken equipment has been reported. The scenic balcony views add to the overall appeal of the pool area.
Alpin Resort Hotel boasts an impressive indoor pool facility that has captivated many guests. The pool area is described as large, exciting and particularly well-suited for families with children. Guests appreciate the variety that includes a health pool, a long indoor pool and an indoor jacuzzi which enhances the hotel's appeal. The overall cleanliness and maintenance of the pool area have received positive mentions with the temperature in some instances being noted as suitable and well-maintained at 31 degrees.
Despite these positive aspects, a recurring issue noted by guests is the water temperature of the indoor pool, often described as cold. This appears to be a consistent point of feedback alongside mentions that certain amenities like the jacuzzi and steam room were not operational during some stays.
Overall, the indoor pool facilities at Alpin Resort Hotel are seen as a major highlight, offering a relaxing and enjoyable experience. However, prospective visitors might want to consider the mixed reviews regarding the pool's temperature and the occasional non-functioning amenities.
Alpin Resort Hotel is highly praised for being an excellent choice for honeymooners. With its romantic setup and special attention for newlyweds, it provides an ideal space for honeymoon stays. Guests have highlighted the great honeymoon destination, noting the romantic and cozy ambiance that creates a perfect setting for couples. The hotel offers lovely honeymoon suites and unique double baths designed for honeymooners, enhancing the overall experience. Additionally, the resort features romantic spots that add to the honeymoon bliss and it offers special honeymoon packages tailored for newlyweds.
The Alpin Resort Hotel offers a truly enchanting experience, making it an ideal destination for couples seeking a romantic getaway. Guests consistently praise the very romantic ambiance and the cozy chalet feeling throughout the hotel. A standout feature is the fireplace in the rooms, which adds a romantic touch, especially during the evenings. The modern and spacious accommodations contribute to a sense of comfort and intimacy.
The hotel's romantic setup is perfect for honeymooners and those desiring a peaceful and private retreat. The lovely terrace provides perfect moments of relaxation, combined with romantic views that enhance the overall charming atmosphere. The cozy and quiet setting ensures a serene environment for cherishing private moments.
The friendly and attentive staff further amplify the romantic vibe, ensuring guests have a delightful stay. Whether it's enjoying quiet moments by the electrical fireplace or taking in the serene surroundings from the terrace, Alpin Resort Hotel is highly suitable for couples looking for a great romantic escape.
Location Show Map
Location
Guests consistently praise the hotel's beauty with breathtaking landscapes and scenic vistas visible from well-appointed rooms on higher floors. The shuttle service to the ski slopes is frequently highlighted for its efficiency, contributing to a hassle-free skiing experience. Families appreciate the convenient location, ample play areas for children and the hotel's tranquil yet accessible setting.
Overall, the Alpin Resort Hotel is celebrated for its remarkable views, central positioning within the resort and stellar accessibility to local attractions, making it an ideal destination for a picturesque and convenient getaway.
Breakfast
Numerous reviews highlight the high quality and rich assortment of dishes with descriptions such as rich, diverse, hearty and tasty recurring often. Freshly brewed coffee and occasional luxurious touches like complimentary prosecco add to the delight of morning meals. Guests have also appreciated the plentiful staff ensuring that anything running out is promptly replenished.
Despite the overwhelming positivity, a few guests mentioned areas for improvement. Some found the breakfast offerings repetitive over the course of their stay and noted occasional lapses in variety and freshness, particularly with fruits and vegetables. Yet, even with these minor critiques, most visitors felt that the breakfast stood out for its quality and variety, deeming it excellent value for the price.
The breakfast experience at the Alpin Resort Hotel seems to consistently exceed expectations with indulgent and delicious options that leave guests highly satisfied.
Dinner
However, there are notable criticisms. The food quality has been inconsistent with some guests reporting poor quality, cold dishes and underwhelming menu selections. Certain items, such as bagels, have been described as insults to the culinary offerings. Additionally, the prices are considered high by several visitors, which does not always correlate with the quality of the food provided.
Service at the restaurants is generally good with the dinner crew often noted for their niceness and professionalism. The Gatsby restaurant stands out for its great live music, although opinions on its food quality vary. Despite some criticisms, the overall ambiance and decor of the restaurants contribute positively to the dining experience.
In summary, while the Alpin Resort Hotel's dining options can be hit or miss, the tasteful dishes and pleasant atmosphere often contribute to a satisfactory dining experience for many guests.
Rooms
Views from the rooms are a significant highlight with many guests noting the stunning mountain vistas and the added benefit of balconies for a more immersive experience. Other appreciated in-room features include large televisions with smart capabilities, mini bars and high-end bathroom products.
However, not all feedback is glowing. Some reviews mention maintenance issues like outdated furniture, small and poorly facilitated bathrooms and occasional unpleasant odors. Noise from outside and other rooms has also been an issue for some, affecting the overall tranquility. Moreover, there have been sporadic complaints about the room temperatures being too warm, requiring windows to be left open for comfort.
Despite these issues, the majority of reviews reflect satisfaction with the rooms' cleanliness, the cozy atmosphere and overall comfort, making Alpin Resort Hotel a noteworthy option for travelers seeking a blend of elegance and stunning views.
Beds
Cleanliness
Guests also commend the cleanliness of ancillary facilities, including the spa, swimming pool and children's play area, noting specific areas are kept clean routinely. The hotel maintains a high standard of cleanliness in the rooms and common spaces with many appreciating the family-friendly environment and consistent towel and sheet replacements.
However, some areas suggest room for improvement. Issues such as dirty carpets, crumbs under beds and stained furnishings are occasionally mentioned. There are reports of inadequate cleaning efforts by the staff, leaving some rooms not properly cleaned or maintained, which has led to dissatisfaction among some guests. Certain areas like the hallway, children's play areas and specific rooms were noted for needing better attention.
Overall, while Alpin Resort Hotel generally maintains a good level of cleanliness, certain lapses indicate that a more consistent cleaning service could enhance guest satisfaction.
Staff
The hotel's restaurant and spa staff also earn high marks for their friendliness and professionalism, contributing significantly to a positive dining and relaxation experience. Despite a few isolated instances of unfriendliness and occasional confusion, the prevailing sentiment amongst guests is that the staff is genuinely kind, helpful and well-trained. The hospitality, combined with a solid quality-price ratio, makes the Alpin Resort Hotel's team a standout feature for guests seeking attentive and courteous service.
Wi-Fi
However, many guests have reported difficulties with the wifi, particularly in the rooms where the signal is often weak or non-existent. Complaints of poor connection and slow internet speed are common with some indicating that the wifi didn't work well during their entire stay. Several guests noted the need for proper troubleshooting and improvements in the wifi infrastructure.
Despite some positive remarks about fast and functional wifi, overall, there's a consensus that the hotel's internet service requires significant improvement, especially in guest rooms. Wifi is available, but its reliability and strength vary considerably throughout the property.
Spa
The spa facilities are consistently highlighted as amazing with guests expressing satisfaction with their experiences. The pools, including those designed for children and the Turkish bath stand out as top amenities. A few elements, such as occasional noise and a complicated route to access the spa, received minor critiques, but these did not significantly diminish the overall positive feedback.
In summary, the Alpin Resort Hotel’s spa offers a remarkable and highly-rated experience with its clean, well-maintained facilities and a variety of services that cater to both relaxation and fitness needs.
Gym
Pool
Cleanliness is a consistent highlight across reviews with both indoor and outdoor pools being frequently commended for their maintenance. The pool areas themselves appear to be well-kept, contributing to an overall positive experience for visitors.
However, there are some recurrent issues regarding the temperature of the water, particularly in the main indoor pool, which several guests found to be too cold. The outdoor pool is sometimes described as small and occasionally crowded, which may detract from the experience for some guests. The pool area also seems to suffer from poor ventilation at times, which could be improved for a more comfortable atmosphere.
Despite minor drawbacks, such as crowding and restricted pool hours until 8 PM, the range of pools and their upkeep make the Alpin Resort Hotel's aquatic facilities a strong point for many visitors. The combination of large, clean and heated pools, along with specialized areas for children, suggests that the hotel puts substantial effort into ensuring a relaxing and enjoyable swim for all its guests.
Family
For those traveling with young children, the resort provides kid-friendly amenities such as cribs, although some concerns were noted about the conditions. The family rooms are described as comfortable and cozy, suitable for small families and the upper floors are particularly family-friendly. Guests appreciated the variety of activities available, including drawing, cartoon watching and stories, which kept the kids occupied and happy throughout their stay.
Despite the overall positive feedback, there were a few mentions of crowded playgrounds and the lack of life guards in the Spa area, highlighting areas where the resort could improve. Nonetheless, the cleanliness and hospitability of the hotel were consistently praised, making it a comfortable and welcoming environment for families.
The hotel also has a good selection of children's activities that range from organized entertainment programs to spontaneous play in well-equipped areas, contributing to a relaxing family vacation. Overall, Alpin Resort Hotel manages to cater to family needs efficiently, making it a recommended choice for a family getaway.
4 Star
Many positive reviews highlight the property's high value, clean rooms and family-friendly atmosphere. The facilities, including a cozy taproom and various amenities, are often praised with some guests noting that the hotel offers a classy experience and meets four-star standards in terms of meal portions and guest dedication.
However, other guests express disappointment regarding the quality of certain amenities and services. Criticisms focus on the small bathrooms, uncomfortable mattresses and inconsistencies in air-conditioning. Additionally, there's a notable concern regarding the outdated children’s play area and instances of unreliable service quality.
Despite being priced and presented as a four-star hotel, several reviews suggest that the overall experience does not always align with the four-star expectations, particularly in terms of room quality and staff service. Guests have reported unpleasant surprises and unmet expectations, indicating that while the hotel has the potential for a four-star status, it often lacks the consistency required to fully satisfy this rating.
Business
Accessible
The deluxe rooms are nice, comfortable, isolated and quiet, being perfectly accessible for guests with disabilities. However, there are some notable drawbacks. The wheelchair ramp to reach the elevator has a steep incline, which could pose challenges for wheelchair users. Additionally, the hallways can feel dark and claustrophobic, potentially detracting from the overall comfort.
Although the hotel does offer accessible facilities, these are limited and partially accessible only in small sections. For guests with reduced mobility, this may not be the most suitable venue. Despite the efficient and accessible service the hotel aims to provide, it still requires enhancements to meet higher accessibility standards fully.
Children's Pool
Parents have noted the presence of inflatables and rings, enhancing the poolside experience for kids. The kids' pool area is described as great and very kid-friendly, contributing to the overall child-friendly atmosphere of the resort.
In addition to the pools, the hotel offers additional facilities such as a children's play area, a children's club and a playground situated near the pool area, although some guests mention that these playgrounds could be better maintained.
One highlight is the fairy tale trail, which adds a touch of magic to the children's activities. However, despite the general praise for the warm water and the enjoyment children found in these amenities, there were mentions of the children’s pool being quite small, lacking sufficient space for parents and certain staff interactions at the pool have been described as less than ideal.
Nevertheless, the resort's child-friendly policy and various facilities designed to entertain and engage young guests generally provide a welcoming environment for families.
Heated Pool
Outdoor Pool
Indoor Pool
Despite these positive aspects, a recurring issue noted by guests is the water temperature of the indoor pool, often described as cold. This appears to be a consistent point of feedback alongside mentions that certain amenities like the jacuzzi and steam room were not operational during some stays.
Overall, the indoor pool facilities at Alpin Resort Hotel are seen as a major highlight, offering a relaxing and enjoyable experience. However, prospective visitors might want to consider the mixed reviews regarding the pool's temperature and the occasional non-functioning amenities.
Honeymoon
Romantic
The hotel's romantic setup is perfect for honeymooners and those desiring a peaceful and private retreat. The lovely terrace provides perfect moments of relaxation, combined with romantic views that enhance the overall charming atmosphere. The cozy and quiet setting ensures a serene environment for cherishing private moments.
The friendly and attentive staff further amplify the romantic vibe, ensuring guests have a delightful stay. Whether it's enjoying quiet moments by the electrical fireplace or taking in the serene surroundings from the terrace, Alpin Resort Hotel is highly suitable for couples looking for a great romantic escape.
Yes, Alpin Resort Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Pool Lap Lanes, Outdoor Pool.
Yes, a spa is available at Alpin Resort Hotel.
No, Alpin Resort Hotel doesn't allow dogs.
No, parking facilities aren't available at Alpin Resort Hotel.
Yes, Alpin Resort Hotel has a gym.
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