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Summary of reviewsSuper 8 by Wyndham Plattsburgh is strategically nestled in an accessible location, making it a convenient base for travelers exploring Plattsburgh and its surrounding attractions. Its proximity to the I87 highway provides easy access to local highlights such as Plattsburgh City Beach and Lake Champlain. The hotel's central position is advantageous for guests seeking shopping and dining options nearby and offers a quiet retreat while maintaining access to essential services and amenities.
The rooms at the Super 8 provide a comfortable experience with spacious layouts suitable for extended stays or families. Guests appreciate the recently renovated rooms for their modern appearance and cleanliness, with comfortable beds and, in some instances, a kitchenette for added convenience. Despite occasional remarks about outdated furnishings and specific maintenance issues, the overall environment is conducive to a restful stay.
Guest feedback highlights the friendly and professional demeanor of some staff members, particularly at the front desk, where personnel are recognized for their welcoming and accommodating nature. Management's service-oriented approach is also noted positively. However, there are instances of less favorable interactions due to language barriers or unfriendly attitudes.
Breakfast offerings leave room for improvement, with many guests finding the selection and presentation underwhelming and basic. While some guests accept the breakfast items as sufficient to start the day, others call for enhanced variety and cleanliness in the dining area.
The hotel receives mixed reviews regarding cleanliness, with reports of outdated fixtures and musty odors impacting guest satisfaction. This is particularly noted in common areas and bathrooms, although some guests found the cleanliness passable.
Wi-Fi service poses challenges for many guests, with reports of weak and intermittent signals. However, the hotel's management is praised for their responsiveness in addressing connectivity issues.
Feedback on the pool is varied, with some guests appreciating its cleanliness and appeal for families. Yet, many are disappointed by unexpected closures and maintenance issues, including cold water temperatures and cleanliness concerns.
On a positive note, the comfortable beds and pillows contribute significantly to guest satisfaction, providing restful sleep experiences despite some isolated complaints regarding cleanliness or bedding conditions.
Overall, Super 8 by Wyndham Plattsburgh is a suitable choice for travelers looking for practical accommodations with a well-connected location, although certain areas, such as cleanliness and amenities, could benefit from enhancements.
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