The Alfriston is a charming and traditional hotel located in a stunning area that guests loved. The hotel is well-situated with easy parking and is a great base for exploring the surrounding area. Guests enjoyed the beautiful grounds, which included lovely gardens and a pleasant pool area. The hotel's location on the riverbank with amazing views of the South Downs was a highlight of guests' stay. The breakfast consistently receives high marks with many guests complimenting the attentiveness of the staff. The dinner menu was well above standard with some minor exceptions. While some rooms require refurbishment, others were brilliant and the hotel may suit those who appreciate quirky antique furniture. The cleanliness of the hotel varies greatly, but the staff consistently receives high praise for their exceptional service. The outdoor pool is a highlight of the hotel and the convenient and easy parking facilities are a plus. The beds are warm and cozy and many guests found them to be excellent and very comfortable. While some guests found the hotel disappointing as the facilities did not match the 4-star rating they paid for, others found the service exceptional and deserving of high praise. The hotel is a great choice for pet owners looking for a comfortable and accommodating stay.
The Best Western York House Hotel is a comfortable and reasonably priced hotel with friendly and helpful staff. The hotel boasts a perfect seafront location with lovely beach views and easy access to the town centre. Guests enjoyed the spacious and clean rooms, some with amazing sea views and four-poster king size beds. While opinions varied on the breakfast, it was mostly considered adequate with a good selection of items, except for some complaints of limited choices and overpriced offerings. The swimming pool was a nice bonus, though not always available due to maintenance or private lessons. Families visiting with children appreciated the spacious family rooms and the range of activities available, including the pool. However, some guests suggested the hotel could invest in newer and more comfortable beds. The hotel is very dog-friendly and even provides snacks and blankets for guests with dogs. The hotel is a good budget-friendly option, although some areas could use an internal refresh. Overall, the Best Western York House Hotel is a great choice for a lovely stay in Eastbourne.