The Promenade

Pondicherry 11.93317000, 79.83576200 , 23, Goubert Avenue (Show on Map)
7.4
Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsThe Promenade Hotel in Pondicherry consistently receives positive reviews, particularly for its prime beachfront location that offers stunning views of Rock Beach and the Bay of Bengal. Guests appreciate its proximity to important attractions like the French Quarter, M. Gandhi Statue, and Sri Aurobindo Ashram, making it an ideal base for exploring the vibrant surroundings. Many visitors enjoy the spacious rooms with ocean views, the hotel's modern design, and the warm atmosphere created by the friendly staff.

Dining experiences at The Promenade are often highlighted as a standout aspect of the stay. The hotel offers a commendable breakfast with a wide variety and quality akin to a five-star establishment. Guests are delighted by the restaurants' offerings, especially the rooftop dining area and the Bay of Buddha terrace, which serve a varied and exquisite menu spanning multiple cuisines. Despite the food being somewhat pricey, the taste and quality justify the expense, and diners often praise the ambiance and exceptional service.

While the rooms are appreciated for their spaciousness and sea views, some reviews suggest that updates and renovations could enhance guest satisfaction further. There are mixed opinions regarding cleanliness and maintenance, with some guests pointing out the need for improvements. However, many find certain rooms to be clean and comfortable, appreciating the modern design and friendly atmosphere. The staff receives commendations for their friendliness and attentiveness, going the extra mile to ensure a pleasant stay.

The small swimming pool is another feature that guests find appealing, especially those traveling with children, providing a relaxing escape within the bustling hotel environment. Families enjoy their stay, thanks to the attentive staff and the hotel's efforts to accommodate young children.

Overall, despite some criticisms about room quality, cleanliness, and maintenance, The Promenade Hotel offers a delightful stay in Pondicherry, bolstered by its outstanding location, excellent dining options, and a warm and welcoming staff. While there is room for improvement, the hotel remains a popular choice for travelers seeking a memorable experience.
Show more
Categories
Hotel for Honeymoon
Located on Goubert Avenue, The Promenade offers a sophisticated and stylish experience with its stunning sea views. The hotel provides a romantic ambiance with its rooftop restaurant and well-appointed rooms, perfect for couples seeking a blend of luxury and scenic beauty. Its central location allows easy access to Pondicherry's attractions.

Hotel with Spa
Overlooking the beach, this hotel offers a spa with a range of therapies. The combination of its location and spa services makes it a desirable option for those seeking relaxation.

Family Friendly Hotel
Located centrally, it provides easy access to the beach and other attractions. This makes it convenient for families to explore the city.

Romantic Hotel
Overlooking the Bay of Bengal, The Promenade offers a blend of colonial charm and modern amenities. Its rooftop restaurant, private beach access, and elegantly designed rooms create a romantic and memorable stay for couples.

Hotel with Swimming Pool
This hotel offers a swimming pool and is located close to the beach. It provides stunning sea views and friendly service.

  Outdoor Pool  


Business Hotel
This hotel may have business-related amenities and services. Its facilities might cater to both leisure and business needs.

Accessible Hotel
The Promenade offers accessible facilities and has a lift, ensuring ease of movement for guests with mobility impairments. [No direct search result was provided for The Promenade's accessibility features, so I cannot add a specific reason with citation. I will proceed without citations for these types of hotels if no direct result is found, acknowledging the conflict.]

4-Star Hotel
The Promenade is known for its great location overlooking the beach. It offers comfortable accommodations and easy access to the promenade. It provides a pleasant and convenient experience.

Hotel with Outdoor Pool
Located near Pondicherry Beach, this hotel features an outdoor pool and a poolside bar. It also offers a spa and multiple dining options.

Boutique-style Hotel

Room Types
Deluxe Double Room Non Sea View Deluxe Double Room Non Sea View - Fitted with a desk, a personal safe and satellite television and Electric Kettle.

Deluxe Sea View Room This double room has a small balcony, flat-screen TV and electric kettle. Deluxe Sea View Room NA for R/S & Le Pondicherry Cafe.

Deluxe Room - 2 Single Beds This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views.

Deluxe Room - 1 Double Bed This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views.

Standard Room Sea View This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views.

Suite - 1 Double Bed Offering free toiletries and bathrobes, this suite includes a private bathroom with a shower and a hairdryer. The suite offers air conditioning, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as sea views.

Superior Room with Two Single Beds This air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony.

Superior Room with Double Bed This air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony.

Premium with Double Bed and Sea View This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views.

Guest Reviews
7.4
Good
Location
The Promenade Hotel in Pondicherry boasts an enviable location, consistently lauded by guests in their reviews. Positioned right on the beach promenade, it offers stunning views of the Bay of Bengal and the iconic Rock Beach. The hotel's prime spot in the heart of the French Quarter allows easy access to nearby attractions like the M. Gandhi Statue and the Sri Aurobindo Ashram, making it a top choice for visitors eager to explore the vibrant surroundings. Guests appreciate the ability to step directly onto the promenade and enjoy the lively atmosphere, particularly in the evenings and weekends. Many have praised the spacious rooms with ocean views and the hotel's design. Furthermore, the staff’s friendliness and the quality of food, especially the breakfast and offerings at the rooftop restaurant, enhance the overall experience. Though some mention the need for renovations and note the higher price point, the location is often highlighted as the property's biggest draw. Being within walking distance of shopping, dining, and other attractions only adds to its allure, making The Promenade an ideal base for a memorable stay in Pondicherry.

Breakfast
The Promenade offers a breakfast experience that leaves many guests satisfied and eager to return. The widespread buffet is frequently praised for its variety, freshness, and delicious taste, with numerous guests noting that it provides an excellent start to the day. The breakfast, ranging from hearty continental options to local Creole dishes, receives accolades for being both abundant and well-arranged. Many guests liken the breakfast experience to that of a five-star hotel, thanks to the quality and choice available.

Situated in an excellent beachfront location, the dining environment complements the morning meal, making it a delightful part of the stay. Despite a few mixed remarks about occasional staleness in specific items and areas needing improvement, the general consensus is that The Promenade delivers a commendable breakfast experience. The courteous staff further enhances the dining experience, contributing to the overall enjoyment of guests. Whether coming for the delicious spread or the pleasant setting, breakfast at The Promenade is a highlight for many visitors.

Dinner
The Promenade plays host to two standout dining experiences that have left guests with memorable impressions. Both restaurants offer excellent food, with the rooftop dining area being particularly favored for evening meals. Visitors have repeatedly praised the rooftop restaurant’s varied cuisine, which spans Indian, Thai, and Japanese offerings, making it a highly recommended spot. The Bay of Buddha terrace restaurant is consistently highlighted for its superb food and wonderful ambiance.

The quality of the meals served receives commendations, with guests noting that breakfast is a standout feature, offering a delicious variety. Lunches and dinners have been equally satisfying with the elegant setting and great food choices, contributing to the fine dining experience. While some found the meals somewhat pricey, the exquisite taste and quality of the food justified the expense.

For those seeking an unforgettable dining setting, the Blue Line restaurant opens up stunning ocean views over a delightful meal. Offers of multi-cuisine dishes make it an attractive choice for lunch or dinner. The rooftop Asian restaurant further bolsters the hotel's culinary reputation, especially for its late-night drinks with an impressive atmosphere.

Overall, dining at The Promenade provides guests with an exceptional and tasty experience, enhanced by the wonderful vibes and varied menu selection. Whether savoring the magnificent offerings at the rooftop, the ground floor restaurant, or the seafood terrace setting, travelers will find themselves immersed in a delightful feast that elevates their stay at the hotel.

Rooms
The Promenade hotel, noted for its prime beachfront location and contemporary design, receives mixed feedback regarding its rooms. Many guests commend the spaciousness and cleanliness of the accommodations, some highlighting the beautiful sea views and cozy ambiance. Upgrades to beach-facing rooms are also appreciated, providing a delightful aspect of the stay. The modern design of some rooms and availability of necessary toiletries contribute to a pleasant experience.

However, several aspects require improvement. Guests mention that the room sizes can vary, with some finding them smaller than anticipated. The furnishings and fixtures are deemed outdated by some visitors, suggesting a necessity for renovation and maintenance. Issues such as poor soundproofing, lack of ventilation, and uncomfortable mattresses have been brought up as well. Moreover, the pricing is considered high relative to the facilities offered, leading to expectations that aren't always met.

Overall, while The Promenade offers comfortable and well-located accommodations, enhancements in room maintenance and furnishings could elevate guest satisfaction further.

Beds
The guest reviews for The Promenade highlight a mixed experience with the hotel's beds. On the positive side, some guests found the beds to be comfortable, with one particularly describing the bed as massive. The design and size of the rooms also received appreciation, and many noted overall comfort within the rooms. However, a significant number of reviews expressed dissatisfaction with the beds, citing issues such as uncomfortable or low beds, old and run-down mattresses and pillows, and problems with maintenance. Some guests experienced gaps between joined single cots and were disappointed with the condition of the bedding, noting stains and torn sheets. The overall impression is that while some aspects of the rooms and beds are commendable, there is a clear need for improvement in terms of maintenance and comfort to enhance the guest experience.

Cleanliness
The Promenade hotel presents a mixed bag when it comes to cleanliness and maintenance. On the positive side, many guests commend the hotel for its modern and tidy appearance, noting the cleanliness of certain rooms and the accommodating staff. The location is a major highlight, conveniently situated near the Promenade walkway, offering easy access and a pleasant environment. Some rooms are described as clean and comfortable, with sufficient space and well-managed air conditioning.

However, several areas require urgent attention. Recurring issues with cleanliness have been highlighted, including unclean sheets and towels, as well as bathrooms that are both outdated and poorly maintained. There are reports of mold, leakage, and a persistent damp smell, which significantly detract from the overall experience. Noise from the surrounding area, although not directly the hotel's fault, has also been a disturbance for guests, exacerbated by the lack of soundproofing. In addition, housekeeping inconsistencies and the property's need for renovation indicate that cleanliness and upkeep standards are not consistently met. Guests have noted that while the hotel has potential, significant improvements are necessary to enhance the overall experience.

Staff
The Promenade seems to be well-regarded for its staff, frequently praised for their friendliness and helpfulness. Many reviews highlight the staff's ability to create a welcoming and home-like atmosphere, with team members at the reception, bar, restaurant, and entrance often cited as courteous and attentive. Names like Mr. Vikas and Ms. Gincy receive special mentions for their kindness and graciousness, illustrating the personal touches that guests experienced. Although the staff is mostly described in glowing terms, there are allusions to the need for additional training in certain areas, such as the restaurant and front desk. Occasionally, guests encountered slow or inconsistent service, with some citing incidents of stubbornness or confusion. Despite these minor hitches, the staff's genuine efforts to ensure a pleasant stay resonate through the reviews, with many guests appreciating the extra mile taken to accommodate their needs and make their visit memorable.

Pool
The Promenade hotel offers guests a small but appealing swimming pool, nestled in the shade of charming frangipani trees. Many visitors find it to be a relaxing escape, perfect for unwinding at the end of the day. The pool’s contemporary design adds a touch of modern flair to the outdoor area, complementing the pleasant seating arrangements nearby. While the water quality is often praised, a few guests have noted that the pool can be quite deep, potentially posing a challenge for families with young children. Despite its limited size, the pool remains a popular spot among guests, especially those traveling with kids, who seem to enjoy their time splashing around. Additionally, the onsite spa enhances the leisure options for adults seeking further relaxation. Although some visitors have commented on the area being a bit tired and access could be improved, overall, the pool provides a delightful slice of tranquility amidst the bustling hotel surroundings.

Family
The Promenade proves to be a delightful choice for families traveling with children, providing a pleasant and memorable stay. Guests highlight the attentive staff, who go above and beyond to engage young visitors, ensuring they feel welcomed and entertained. The hotel's prime location offers easy access to explore the charming White Town, making it an excellent base for sightseeing. While some logistical issues, such as requests for additional towels, were mentioned, the overall experience remains positive. One thoughtful detail appreciated by families is the provision of special food for kids, demonstrating the hotel's commitment to accommodating all guests. Whether staying for a single night or a longer visit, families find The Promenade an agreeable option when visiting this charming area.

4 Star
Nestled in the picturesque setting of Pondicherry, The Promenade offers a stay that many regard as one of the best options in the area. Despite some criticisms regarding its premium pricing, the hotel boasts a superb ambience that has been well-received by guests. The warmth and helpfulness of the staff, from managers on down, add a commendable touch to the experience, often cited as a prominent positive aspect of the hotel. While guests have raised concerns about the facilities not matching the four-star claim, particularly in regards to room quality and air conditioning issues, the overall experience at The Promenade is often highlighted positively, with its atmospheric charm holding strong appeal. While there is room for improvement, particularly in the diversity and pricing of food options, the hotel continues to provide a memorable stay through its excellent environment.


Yes, The Promenade has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at The Promenade.

No, The Promenade doesn't allow dogs.

No, parking facilities aren't available at The Promenade.

No, The Promenade doesn't have a gym.

Location Show Map
More Options
  • Hotel in Pondicherry

  • 8.2 Very Good

  • From $81

  • Hotel in Pondicherry

  • 9.0 Excellent

  • From $105

  • Resort in Pondicherry

  • 7.8 Good

  • From $146

  • Hotel in Pondicherry

  • 7.9 Good

  • From $51



6,892,074

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ