The DeSoto enjoys a stellar reputation, particularly for its prime location in the historic downtown of Savannah. Guests laud the hotel's easy access to major attractions, restaurants and shops, making it an ideal base for exploring the city's rich heritage and vibrant culture. The property itself receives praise for its beautiful views, historic building and aesthetically pleasing ambiance, complemented by excellent amenities and friendly, helpful staff.
The breakfast experience at The DeSoto is generally well-received, especially for the quality of the meals and service at the Swamp Fox restaurant and the 1540 lounge. However, some guests are disappointed by the lack of inclusive breakfast options, common early morning beverage choices and occasional billing disputes.
Dining at The DeSoto, particularly at the restaurant 1540, garners positive feedback for its excellent food, beautifully prepared dishes and friendly, attentive service. Live music in the bar adds to the pleasant dining atmosphere. Nonetheless, some reviews cite issues with the availability and operating hours of the hotel's dining services.
Guests find the rooms at The DeSoto to be clean, comfortable and spacious with fantastic views from private balconies. However, some feedback highlights that the rooms are outdated and intermittently suffer from cleanliness issues and maintenance problems.
Cleanliness across the property is mixed. While many guests appreciate the clean, comfortable rooms and well-maintained public areas, others report issues such as dirty hallways, unclean bathrooms and inconsistently cleaned rooms.
The DeSoto's staff receives high praise for their friendliness and helpfulness, enhancing the overall guest experience. Specific employees like Charlie and Stephanie are commended for their outstanding service. However, there are occasional criticisms regarding the promptness and attitude of some staff members.
WiFi at The DeSoto is a common pain point with guests frequently describing it as unreliable and inefficient, especially in higher-level rooms. The gym also receives mixed reviews; while appreciated for its presence, it faces issues with equipment maintenance, cleanliness and air conditioning.
The rooftop pool is a favored feature for many, noted for its beautiful setting, cleanliness and good temperature. Yet, some find it small and crowded and there are occasional mentions of closed pool bars and dated furniture.
Parking primarily through valet services receives mixed reviews. Some guests find it convenient despite high fees, while others are frustrated by the additional costs and wait times during busy periods.
The hotel is seen as family-friendly, providing a welcoming environment for children and suitability for family reunions. Yet, some feedback indicates challenges with noise from neighboring rooms and crowded pool areas.
Beds at The DeSoto are largely praised for comfort, enhancing the overall experience for many guests. However, some find the beds small and occasionally encounter cleanliness issues.
Overall, The DeSoto is well-regarded for its exceptional location, beautiful environment and generally positive guest experiences despite some areas needing attention and improvement.
The Perry Lane Hotel, a Luxury Collection Hotel, Savannah is a top-rated hotel with exceptional reviews from guests. The hotel's location in the heart of the historic district is perfect for exploring Savannah's parks, riverfront, restaurants and attractions. The rooms are beautifully decorated with comfortable beds and ambient surroundings and the hotel's rooftop pool and bar offer stunning views. The staff is friendly, attentive and helpful, providing excellent 5-star service. While some guests found the breakfast to be on the pricey side, others enjoyed the great selection and reasonable pricing. The valet parking service is convenient but may be considered expensive by some guests. Overall, the Perry Lane Hotel is a luxurious and elegant choice for a stay in Savannah, offering a wonderful experience with exceptional service.
Situated on the picturesque banks of the river, The Westin Savannah Harbor Golf Resort & Spa offers an exceptional location that seamlessly combines relaxation with convenience. Guests laud its easy and quick access to downtown Savannah via a brief ferry ride, allowing effortless exploration of the city's attractions while avoiding the hassle of driving and parking. With serene and beautiful river views, the resort's setting contributes to a luxurious and relaxing stay.
The resort's breakfast experience has garnered mixed reactions. Many guests praised the quality and deliciousness of the buffet, although some noted issues with timing and service. Dinner, on the other hand, received largely positive feedback, especially the Thanksgiving dinner and meals at Aqua, which were often highlighted for their divine quality and excellent views.
Rooms at the resort are appreciated for their spaciousness, comfort and spectacular views of Savannah Harbor. Although a few guests expressed concerns about occasional cleanliness issues and felt the cost did not always reflect the room's value, the majority found their rooms well-maintained, quiet and comfortable, enhanced by friendly and attentive staff.
Guests frequently commend the resort's cleanliness, describing the property as well-maintained with tidy and inviting facilities. This includes the beautifully kept pool area and outdoor spaces. The friendly and hospitable staff, including standout employees like Maria, Priscilla and Emily, contribute significantly to the welcoming atmosphere.
The pool area is a guest favorite, noted for its beauty, ample seating and serene riverside setting. Cleanliness and the convenience of the ferry service further enhance the experience, although there were occasional concerns about water cleanliness.
While parking emerges as a notable concern due to the daily fee and limited availability, the overall sentiment remains positive with many guests enjoying the superb comfort of the hotel's beds, despite some mixed feelings about pillow support.
In summary, The Westin Savannah Harbor Golf Resort & Spa stands out with its stunning location, welcoming staff, excellent dining options and comfortable accommodations, making it a highly recommended choice for visitors seeking both a relaxing and convenient stay in Savannah.
The Kimpton Brice Hotel by IHG, is a beautiful boutique hotel located in the heart of historic Savannah, offering a perfect blend of historic charm and modern chic. Guests rave about the hotel's convenient and perfect location, situated just steps away from River Street and the city's many sites. The hotel is widely praised for its cleanliness with many guests describing it as 'impeccable' and 'well kept'. The staff provides southern hospitality at its finest with friendly and accommodating service. The hotel is wonderfully dog-friendly, making it ideal for those traveling with pets and families. Guests consistently rave about the comfort of the beds, providing a great night's sleep. While some guests had minor issues with breakfast, room service and parking costs, they did not detract from guests' overall satisfaction with the hotel. Overall, the Kimpton Brice Hotel offers a comfortable and lovely stay with minor issues that can easily be fixed.
The Marriott Savannah Riverfront is a popular choice for travelers, especially lauded for its prime location right on the Savannah River. Guests frequently commend its proximity to River Street, historic downtown Savannah and numerous shops and restaurants. The beautiful river views and the convenience of nearby transportation options make it easy to explore local attractions.
The rooms generally receive positive feedback for being clean, comfortable and modern with premium amenities and lovely views from balconies. The spacious layouts and high ceilings contribute to the overall comfort, although some guests have noted occasional maintenance issues and noise disturbances. The bedding, in particular, stands out for its comfort, often described as exceedingly cozy and leading to restful nights.
The cleanliness of the hotel is largely praised with the well-maintained and modern public spaces contributing to a relaxing atmosphere. The housekeeping staff is recognized for their thoroughness and professionalism. However, there are occasional inconsistencies with some guests reporting issues such as dusty areas or unclean bathrooms.
Dining experiences at the Marriott Savannah Riverfront are mixed but generally positive. The breakfast buffet and friendly service, especially at the Blue Restaurant, receive high marks, although many guests find the breakfast prices to be excessively high. Dinner options are often described as delicious with many appreciating the pleasant ambiance and scenic views. However, a limited menu and instances of slow service are noted as areas needing improvement.
The staff at the Marriott Savannah Riverfront is frequently commended for their friendly and professional service. Guests appreciate the attentive, helpful nature of the employees across various departments with specific staff members often receiving special mentions for their exceptional service.
The hotel offers a decent gym with good equipment, though it has received some critiques regarding closures and the absence of a complimentary gym. The pool gets mixed reviews; while some find it nice, others note it is small, often crowded and closes early.
Family travelers find the hotel to be a welcoming and secure environment, ideal for family reunions and trips. The hotel's safety and family-friendly atmosphere add to its appeal for those traveling with children.
Despite its many positives, the hotel falls short in certain areas, such as Wi-Fi, which is not included in the room rate and is considered expensive and unreliable. Some guests also feel that the overall service level does not consistently meet the expectations of a four-star hotel.
Overall, the Marriott Savannah Riverfront stands out for its comfortable accommodations, beautiful location and excellent service, making it a strong choice for both leisure and business travelers.