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Summary of reviewsQuality Inn offers a picturesque location that captivates guests with its stunning lake views and convenience to local attractions such as East Harbor State Park and Catawba Island. The hotel's strategic positioning provides easy access to beaches and dining options, making it a prime choice for travelers seeking relaxation and adventure. The outdoor areas, particularly the deck and swimming pool, allow guests to enjoy spectacular sunset views over Lake Erie.
The rooms at Quality Inn generally receive positive feedback for comfort and cleanliness. Many guests appreciate the comfortable beds and scenic views, contributing to a restful stay. However, the hotel sometimes struggles with consistency in cleanliness, with occasional reports of odors or neglected housekeeping details. Despite these issues, several rooms are beautifully maintained, featuring fresh sheets and convenient pool access.
A standout feature of the hotel is its exceptional staff, who consistently receive high praise for their friendliness, kindness, and willingness to assist guests. Even when faced with challenges such as being understaffed, the team maintains professionalism and enhances the overall guest experience, creating a welcoming environment.
The pool and deck areas serve as a peaceful retreat for guests, offering breathtaking views and a tranquil atmosphere. The setting fosters relaxation, whether lounging by the pool or unwinding in the hot tub. While cleanliness concerns are noted at times, the serene and picturesque environment generally makes the pool area a highlight of the stay.
Quality Inn delivers comfortable bedding for the most part, with many guests finding the beds to be conducive to a restful night's sleep. Despite minor issues with bed linens and fold-out beds, the overall feedback suggests that improvements in upkeep and attention to bed preferences could enhance the experience further.
In summary, Quality Inn scores highly for its scenic location, comforting rooms, and outstanding staff service. Though there are areas for improvement, particularly regarding cleanliness and breakfast offerings, its overall ambiance and strategic positioning create a memorable stay for guests. Show more
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Categories
Hotel with EV Charging Stations
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Outdoor Pool
Room Types
Double Room with Two Double Beds - Non-SmokingA cable TV and a desk are featured in this non-smoking double room. Extras include satellite channels and an iron.
King Room - Non-SmokingThe spa bath is a top feature of this triple room. The triple room features a safe deposit box. The unit has 1 bed.
King Room with Front Lake View and Whirlpool - Non-SmokingThis triple room offers a spa bath. The triple room features a safe deposit box. The unit offers 1 bed.
King Room with Front Lake View - Non-SmokingThe spa bath is the standout feature of this triple room. The triple room provides a safe deposit box. The unit offers 1 bed.
King Room with Whirlpool - Non-SmokingThis triple room's special feature is the spa bath. The triple room offers a safe deposit box. The unit offers 2 beds.
King RoomThe quadruple room features a tea and coffee maker. The unit has 1 bed.
King Room - Accessible/Non-SmokingThis double room features air conditioning and a TV with cable channels. The unit has 1 bed.
King Room - Non SmokingThe spa bath is the standout feature of this family room. This family room features a TV. The unit has 1 bed.
Guest Reviews
6.7
Rated
Location
Nestled on the edge of a picturesque lake, the Quality Inn boasts an enviable location that draws guests in with its natural beauty and convenience. Many visitors appreciate the stunning lake views, as the hotel offers a fantastic setting right on the water. The surrounding area provides ample dining options within easy reach, allowing guests to explore and enjoy the local culinary scene. With a short commute to attractions such as East Harbor State Park and Catawba Island, the hotel serves as an excellent base for those eager to discover the richness of the locale. The outdoor area is especially noteworthy, featuring a beautiful deck paired with a swimming pool, granting guests a spectacular sunset view. The hotel's strategic positioning ensures that it is within walking distance of beaches and numerous activities, making it a great choice for travelers seeking both relaxation and adventure.
Breakfast
The breakfast experience at the Quality Inn appears to be mixed, with several guests noting areas that could use improvement. On the positive side, some guests did mention enjoying a typical variety of breakfast offerings, with fresh options and the waffle machine being a hit among children. The scenic location of the hotel, right on the water, also adds a relaxing touch to the morning meal for many. There were favorable mentions of the hot food being satisfactory and a few guests described the breakfast as nice or very good.
However, numerous reviews indicate dissatisfaction with the breakfast quality and service. Issues such as undercooked and cold items, poor food variety, and instances of food running out well before the end of service were frequently reported. Some guests encountered maintenance problems like an out-of-order juice machine and uncovered food. The overall sentiment suggests that while there are some positives, improvements in food quality, availability, and service staff presence could enhance the breakfast experience at the Quality Inn.
Rooms
Quality Inn offers a range of room experiences defined by both comfort and cleanliness. Many rooms provide impressive views that enhance the stay, creating a scenic backdrop for hotel guests. Several reviews praise the comfortable beds, ensuring a restful night's sleep, while others have noted the warmth of the rooms during colder nights and the enjoyment of a hot, powerful shower. However, cleanliness appears to be inconsistent across rooms, with some guests encountering issues such as unpleasant odors and the presence of smoke. Meanwhile, other guests find their rooms beautifully maintained, featuring fresh sheets and favorable pool access. Although the room sizes are generally appreciated, there are reports of overlooked housekeeping details, suggesting that improvements in consistency could enhance the guest experience overall.
Beds
At Quality Inn, guests have shared their experiences regarding the beds in a variety of contexts. Many visitors found the beds to be comfortable, contributing positively to their stay. The hotel also features two beds that have been described as beautiful, adding a touch of elegance to the room ambiance. However, there are some areas for improvement. Some guests noted issues with the bed linens; particularly, fitted sheets showing wear and slipping off during the night. Additionally, fold-out beds have been cited with hygiene concerns, suggesting attention is needed in this area. Feedback also highlights that certain beds were extremely hard, affecting sleep quality for some visitors, with suggestions that queen-sized beds might enhance comfort. These varied insights paint a picture of a hotel that provides generally comfortable bedding but could benefit from better upkeep and consideration of guest preferences for bed styles.
Cleanliness
Visitors to Quality Inn have expressed concerns regarding the cleanliness and maintenance of the property, which appears to be a significant issue across various areas. The carpets throughout the hotel were damp, stained, and in some cases, even torn, leading guests' socks to change color after walking on them. The state of the rooms did not fare much better, with reports of musty smells and dirt accumulation on surfaces, creating an uncomfortable environment. Some guests also encountered bedbugs, diminishing their overall experience.
The bathrooms required attention as well, with old, damaged, and slow-draining bathtubs, and general signs of neglect visible in the fixtures and fittings. The exterior did not escape scrutiny, described as weedy and littered with trash, which detracted from the hotel's curb appeal. The swimming pool and deck suffered from similar neglect; cobwebs were a common sight, and the pool's furniture showed signs of inadequate maintenance.
Breakfast at the hotel left much to be desired, with insufficient food quantities and subpar quality, leaving guests feeling disappointed. Overall, Quality Inn's cleanliness issues across rooms, bathrooms, and exterior features highlighted the need for significant improvement to meet standard expectations.
Staff
Quality Inn receives high praise for its exceptional staff, who consistently make a lasting impression on guests. Words like friendly, kind, and amazing are commonly used to describe the team, emphasizing a genuine warmth and willingness to assist. Even in challenging situations, such as being understaffed, the staff goes above and beyond to ensure a pleasant stay, accommodating guests' needs with professionalism and courtesy. This consistent level of service undoubtedly enhances the overall guest experience, making the hotel a welcoming and supportive environment.
Pool
Nestled behind the Quality Inn, the pool area emerges as a true gem, offering guests a delightful escape from the everyday hustle and bustle. This outdoor haven is not just about swimming—it's an experience enriched by breathtaking views of Lake Erie right from the deck. Guests revel in the tranquility and quietude of the surrounding gazebo area, a perfect spot for unwinding after a busy day. Whether lounging or indulging in the hot tub, visitors find pleasure in the amenities provided. The lake view serves as a stunning backdrop, enhancing the enjoyment of both the pool and deck. Despite occasional concerns about cleanliness, the overall ambiance and serene environment make the pool area a highlight for many travelers.
Yes, Quality Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quality Inn.
Yes, Quality Inn welcomes dogs.
No, parking facilities aren't available at Quality Inn.