Best Western Aberavon Beach Hotel

Port Talbot 51.59280600, -3.81469900 , Off Princess Margaret Way (Show on Map)
7.1
Good


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Summary of reviewsThe Best Western Aberavon Beach Hotel, located in a scenic beachfront setting, offers guests picturesque sea views and easy access to local amenities. Praised for its prime location, abundant free parking and proximity to leisure facilities, it provides convenience for both relaxation and active pursuits like running, cycling and exploring nearby trails. The natural beauty of Aberavon Beach and surrounding areas contributes significantly to its allure.

The hotel's breakfast receives predominantly positive feedback, described as delicious, fresh and plentiful with a variety of options, including vegetarian fare. Though some reported occasional issues such as overcooked meals or limited fruit, the general consensus is that breakfast is a strong feature of the hotel, enhanced by friendly and organized service.

Reviews of the dinner experience are mixed but lean towards favorable with many guests complimenting the quality, presentation and portion sizes of the meals. Special events and holiday dinners are noteworthy highlights. However, some guests experienced limitations in menu variety and service consistency during peak times.

Guest rooms receive general approval for their spaciousness, cleanliness and comfort, often featuring lovely sea views and modern amenities. While some noted the interiors as dated and identified maintenance issues, the overall feedback indicates satisfactory accommodations for a beach getaway.

Cleanliness is generally commended with most guests finding the rooms and communal areas spotless and well-maintained. Nonetheless, there are occasional criticisms regarding the tidiness of certain areas and the dated appearance of some facilities.

The staff at the Best Western Aberavon Beach Hotel are consistently praised for their friendliness, efficiency and exceptional service, significantly enhancing guest experiences. The warm and welcoming atmosphere created by the staff is frequently highlighted as a key positive aspect of the hotel.

The complimentary WiFi is acknowledged but noted for inconsistency with many guests reporting intermittent connectivity issues, particularly in the rooms. This is identified as an area needing improvement.

The hotel's pool receives mixed reviews with some guests enjoying its cleanliness and warmth when operational, while others express disappointment over frequent closures and maintenance issues. Nonetheless, the pool is valued as a beneficial amenity when available.

Families find the hotel highly suitable, appreciating its spacious and clean family suites, child-friendly amenities such as a separate children’s pool and affordable pricing. The beachfront location offers excellent opportunities for family leisure activities, contributing to a positive and enjoyable stay.

Overall, the Best Western Aberavon Beach Hotel stands out for its prime location, friendly staff and family-friendly atmosphere, offering satisfactory accommodations with room for improvement in certain areas.
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Dog Friendly Hotel
This beachfront hotel welcomes dogs and features a restaurant and bar. It provides free parking, free Wi-Fi, and rooms with en suite bathrooms and satellite TVs. It is located on Aberavon beachfront with views across Swansea Bay and Gower Peninsula.

Hotel with EV Charging Stations
Best Western Aberavon Beach Hotel provides two 240V EV charging points for guests to charge their vehicles overnight. This demonstrates a commitment to green initiatives and improved amenities for customers.

3-Star Hotel
This hotel is ideally located on the seafront, offering views across Swansea Bay and the Gower Peninsula. It features a restaurant and bar, free parking, and complimentary Wi-Fi. The rooms are clean and comfortable, making it a suitable choice for families and leisure travelers.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Cheap Hotel

Accessible Hotel

Room Types
Standard Twin Room Offering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. This double room features an electric kettle, heating and a TV. The unit offers 2 beds.

Standard Double Room - Non-Smoking Offering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. This double room has an electric kettle, heating and a TV. The unit has 1 bed.

Family Room with Double and Single Beds Providing free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. This triple room features an electric kettle, heating and a TV. The unit offers 2 beds.

Double Room with Sofa Bed Offering free toiletries, this quadruple room includes a private bathroom with a bath and a hairdryer. This quadruple room features an electric kettle, heating and a TV. The unit offers 2 beds.

Suite with Double Bed The suite has 1 bedroom and 1 bathroom with a bath and free toiletries. This suite features an electric kettle, heating and a TV. The unit has 2 beds.

Guest Reviews
7.1
Good
Location
Located in a picturesque area, the Best Western Aberavon Beach Hotel capitalizes on its prime beachfront setting, offering stunning sea views and immediate access to a superb beach just across the road. Visitors frequently highlight the convenience of the hotel's proximity to various local amenities, including cafes, restaurants and leisure facilities, making it an ideal base for both relaxation and exploration. The hotel's location across from Aberavon Beach is particularly praised for its beautiful, clean sand and excellent water quality, making it perfect for family outings, swimming and waterside strolls along the esplanade.

Guests appreciate the ample free parking and the general ease of access, especially with its close proximity to the M4 motorway. The beachside locale also caters well to active visitors, offering excellent conditions for running, cycling and even mountain biking in the nearby South Wales trails. The scenic views from the rooms, particularly those facing the sea, add to the overall appeal, providing a peaceful backdrop to the stay.

Despite the general wear of the town described by some as suffering from "faded seaside glamour," the undeniable charm and natural beauty of the beach continue to draw positive reviews. The hotel’s position also serves well for those looking to explore further afield with easy access to the surrounding areas, including Afan Forest and the Bay of Swansea. For those visiting loved ones, its closeness to care homes and family residences makes it a convenient choice.

Whether visiting for business or leisure, guests find the location of the Best Western Aberavon Beach Hotel advantageous, making it a valued spot for a beach getaway with practical amenities and breathtaking views.

Breakfast
Guest opinions on the breakfast at the Best Western Aberavon Beach Hotel are predominantly positive. Many reviews highlight the excellent quality, describing the breakfast as delicious, tasty and a great way to start the day. Options are praised for being fresh and plentiful with notable mentions of a generous and well-prepared spread. Guests appreciate the comprehensive choice with plenty of items to choose from, including branded cereals and hearty cooked options.

The standard and breakfast organization have left a generally favorable impression with numerous mentions of a lovely breakfast and some noting improvements in the buffet layout and organization over time. The quality of vegetarian and freshly cooked options also received positive nods.

However, some guests reported less favorable experiences, citing issues such as cold or overcooked food, limited variety and occasional chaotic service. A few noted a preference for more fruit availability and improvements in specific items like vegetarian sausages. Despite these varied opinions, the consistent praise for the breakfast indicates it as a strong feature of the hotel, complementing the friendly staff and overall enjoyable stay.

Dinner
The dinner experience at the Best Western Aberavon Beach Hotel presents a mixed array of feedback from guests. Positively, many patrons found the food to be very good, well-presented and delicious with several guests specifically highlighting the meals as fantastic, great and superb. The restaurant service also received commendations for being friendly and excellent, adding to the overall dining experience.

Different diners praised the hearty portions and variety of options with some enjoying amazing burgers and excellent New Year's Eve dinners. The quality of food in both the restaurant and bar was also frequently mentioned as a highlight with the bar area being described as sociable and offering good meals. Breakfast, in particular, was often mentioned as very good with a good selection.

However, certain aspects of the dinner service experienced criticism. Some guests found the menu options limited and not kid-friendly. There were instances where the food did not meet expectations with mentions of dishes being overcooked, lukewarm or basic in quality. The restaurant's cleanliness and occasional service lapses, such as having to look for waiters or missing setups, were also noted.

In summary, while many guests enjoyed the food's quality and presentation at the Best Western Aberavon Beach Hotel, others found room for improvement in menu diversity and service consistency. The overall dining experience appeared better when the restaurant was open and fully operational, but some found it subpar during peak times or special events.

Rooms
The rooms at Best Western Aberavon Beach Hotel offer a mix of experiences, largely leaning towards the positive. Guests frequently highlight the spaciousness and cleanliness of the rooms, often describing them as comfortable and well-appointed. Many rooms boast lovely sea views that add to the overall pleasant stay. Various amenities such as toiletries and towels are readily available and the beds are generally comfortable, contributing to a restful environment. Guests appreciate the modern cleanliness of some rooms and the updated features with large TVs being a notable mention.

Despite these positives, a significant number of reviews point out that the hotel's interior is dated and in need of refurbishment. Issues such as stained carpets, old furnishings and maintenance problems like broken sockets and low lighting have been reported. Temperature control in the rooms seems to fluctuate between too hot and too cold with several guests mentioning a lack of air conditioning and heating issues.

While some rooms had specific problems like musty smells, signs of dampness or a general sense of wear and tear, the majority of visitors found their rooms to be clean, functional and offering decent comfort. The overall feedback suggests that while the hotel rooms are satisfactory for a beach getaway, there is substantial room for improvement in terms of updating and maintaining the facilities.

Beds
The beds at the Best Western Aberavon Beach Hotel have received mixed feedback from guests. While many found the beds to be comfortable with some describing them as very comfortable, comfy and even super comfy, others had less favorable experiences. Clean sheets and adequate pillow options were generally noted, contributing to a positive impression for some visitors. However, there were also numerous comments about beds being uncomfortable — some were too soft, others too hard and a few guests remarked on lumpy or sagging mattresses. Sofa beds, in particular, garnered more negative reviews for their discomfort. There were also occasional mentions of issues like insufficient pillow quantity, unclean sheets and unpleasant smells. Overall, it seems the comfort of the beds at this hotel can vary significantly depending on the specific room or guest preferences with some visitors enjoying a great night's sleep while others face discomfort.

Cleanliness
The Best Western Aberavon Beach Hotel garners mixed reviews regarding cleanliness, but overall impressions lean towards positive. Many guests commend the hotel for its exceptionally clean rooms, describing them as spotless, well-presented and very comfortable. The communal areas, including the reception and bar, also receive praise for their tidiness and upkeep. The interior of the hotel is generally well-maintained with clean linens, towels and well-stocked bathrooms contributing to a pleasant experience.

However, not all feedback is favorable. Some guests criticize the hotel for lacking cleanliness in certain areas, noting issues such as dirty carpets, stained furniture and dusty corners. External areas, including the grounds and entrance, were marked by cigarette butts and trash. There were occasional lapses in room cleaning services during extended stays. Other guests mentioned that the hotel’s overall appearance is dated, requiring significant renovation and better upkeep, particularly in bathrooms and communal areas.

While the hotel’s cleanliness is consistently praised, especially for short stays, the need for upgrades and more rigorous cleaning protocols in some parts cannot be ignored. Friendly and helpful staff contribute to the positive experiences, mitigating some of the downsides related to the building's dated appearance and occasional lapses in housekeeping.

Staff
The staff at the Best Western Aberavon Beach Hotel consistently receive high praise for their exceptional service. They are frequently described as friendly, welcoming and accommodating, going out of their way to ensure guests feel at home. Visitors often highlight the staff's efficiency and attentiveness with reception staff being particularly noted for their helpfulness and polite demeanor. Individual staff members, such as Theresa at reception and Liam the night porter, receive special commendations for their outstanding service.

Guests appreciate the cheerful and enthusiastic attitude of the employees, mentioning how pleasant and well-mannered they are. The bar and restaurant staff are also noted for their friendliness, contributing significantly to a positive dining experience. Despite some occasional negative remarks about certain staff members' attitudes, the overwhelming majority of feedback underscores a team that is not only professional and helpful but also goes above and beyond in delivering excellent customer service. The staff's ability to create a warm, welcoming atmosphere makes a significant difference, often being the highlight of many guests' stays.

Wi-Fi
Located on the scenic Aberavon Beach, the Best Western Aberavon Beach Hotel offers its guests complimentary WiFi. However, the quality of the internet connection varies significantly depending on the area within the hotel. Some guests report a good WiFi experience, while many others mention intermittent and unreliable connections, particularly in the rooms. Complaints include the WiFi frequently cutting out, being slow, or not working at all. Some visitors also noted that the signal can be weak and time-limited, further complicating connectivity. Despite these mixed reviews, the common consensus is that the WiFi service at the Best Western Aberavon Beach Hotel needs improvement for a more consistent and reliable experience.

Pool
The pool at the Best Western Aberavon Beach Hotel is a point of contention among guests. Many reviews lament the pool frequently being closed or in need of repair with some expressing disappointment that they couldn't use the leisure facilities during their stay. There were instances where guests were provided vouchers to use a nearby pool, which seemed to be a manageable alternative. Nonetheless, when the pool was open, guests described it as lovely, clean, well-maintained and a wonderful amenity, particularly when the weather was poor. Several found the pool to be large and warm, adding a positive dimension to their visit. However, a few guests noted issues with the pool's cleanliness and temperature with some remarking it was too cold or in need of a thorough cleaning. Despite mixed reviews, the pool is generally viewed as a valuable facility, enhancing the hotel's appeal when operational.

Family
The Best Western Aberavon Beach Hotel is highly regarded for its family-friendly atmosphere and prime location along the seafront, making it a fantastic choice for families looking for a child-friendly getaway. The hotel offers a spacious environment and various family-oriented amenities that cater well to both kids and adults. The rooms, especially the family suites with interconnecting options, are well appreciated for their cleanliness and suitability for both toddlers and older children, although some feedback indicates that the rooms can be on the smaller side for families.

Guests consistently praise the hotel’s affordability, highlighting its reasonable prices that fit well within a family budget, even accommodating pets without hassle. The hotel features a separate children’s pool, which adds to its appeal for families looking to enjoy a fun and relaxing stay. The popular restaurant, 'The Front', is recommended and adds to the overall positive experience.

Staff at the hotel are noted for their friendly and welcoming demeanor, which contributes to a warm and inviting atmosphere throughout. The beachfront location is described as a hidden gem, offering excellent opportunities for children to play and families to enjoy leisure activities together.

For those visiting relatives or seeking a peaceful family break, the hotel’s quiet environment and scenic views enhance its charm. Overall, the Best Western Aberavon Beach Hotel stands out as an excellent destination for a family-friendly vacation with a good range of amenities and a welcoming atmosphere.

3 Star
The Best Western Aberavon Beach Hotel provides satisfactory accommodations as a three-star hotel, well-favored by families for its clean and well-maintained environment. Guests consistently point out the property’s cleanliness and neat rooms as highlights. The hotel is considered a good option for those seeking an affordable stay, offering good value for the price. Many appreciate the helpful and attentive staff, adding to the positive experience.

However, the hotel's exterior and decor have seen better days and are often described as dated and in need of renovation. Guests note that the property has a somewhat run-down appearance, reminiscent of the 70s style, which could benefit from modernizing. Some reviews mention specific issues such as no air conditioning and roof leakage, which detract from the overall experience. Although some guests find the price slightly high compared to what is offered, the hotel still stands out as a well-maintained and secure option for budget-conscious family stays.

Business
The Best Western Aberavon Beach Hotel is recognized for its highly supportive staff and convenient business location, making it perfect for business trips. It's situated in a business area and provides an ideal environment for business travelers, boasting good business facilities and large, comfortable conference rooms. The hotel offers a business-friendly stay with spacious conference spaces and a quiet, clean lobby area conducive to work. Reviews indicate a mix of experiences with the WiFi with some finding it good for work, while others found it wanting. Despite the mixed feedback on the menu knowledge of the staff, the overall sentiment indicates it is an adequate and reasonably priced option for business purposes.

Accessible
The Best Western Aberavon Beach Hotel offers a commendable level of accessibility, making it a viable choice for guests with mobility challenges. The hotel features easy access and comfortable rooms, many of which are conveniently located near the lift. Guests appreciate the elevator service and designated accessible bathrooms, which add to the comfort and ease of their stay.

The availability of free car parking and proximity to public amenities further enhance its convenience. Moreover, facilities such as accessible rooms and areas tailored for less mobile guests, as well as accommodation clever enough to support mobility scooters, are well-received. However, some areas could use improvement; for instance, the swimming pool isn't accessible and the absence of air conditioning, although typical for UK hotels, might be a drawback for some visitors.

Overall, the hotel is praised for its good facilities and thoughtful accessibility features, making it an accommodating option for those dealing with mobility issues.

Heated Pool
The reviews for the heated indoor pool at Best Western Aberavon Beach Hotel are largely positive with guests appreciating the warm pool area and describing it as a nice and great feature of their stay. The presence of a jacuzzi in addition to the pool is also noted. There are, however, some mentions of the pool not being open during certain stays due to maintenance issues and a few guests felt that the pool was too cold at times. Overall, when operational and properly heated, the pool area is a well-liked amenity among guests.

Indoor Pool
The reviews of the indoor pool at Best Western Aberavon Beach Hotel reveal a mixed experience for guests. While the pool itself was described as neat, clean and pleasant with facilities including a sauna and hot tub, many guests were disappointed due to frequent closures. Issues such as storm damage, maintenance, heating costs and COVID-19 restrictions often kept the pool unavailable. Despite these setbacks, families appreciated the design and availability of the pool when it was open and it proved to be a handy and enjoyable amenity. However, the lack of nearby toilets and the need for more frequent cleaning were noted as areas for improvement. Overall, while the pool received positive remarks when accessible, its inconsistent availability impacted the experience for many guests.

Dog Friendly
The Best Western Aberavon Beach Hotel is highly regarded for its dog-friendly facilities, making it an ideal choice for travelers accompanied by their furry friends. The hotel offers pet-friendly rooms at a rate of £10 per dog per night and many guests found it perfect for their canine companions. Dogs are welcomed throughout the hotel, including in the bar area, where they can sit with their owners. Pet-owners appreciated the accommodating nature of the hotel staff, who were described as being super lovely to dogs.

The proximity to the beach is a significant highlight with many dogs enjoying the nearby shore. Breakfast arrangements are also convenient for those with pets, as guests can dine with their dogs just outside the restaurant. This hotel's policy of allowing dogs in most areas ensures a comfortable stay for both pets and their owners.

However, it should be noted that some guests were less enthusiastic about the dog-friendly policy, citing issues such as dogs barking in rooms and running around in the bar area. Despite these concerns, the overall sentiment is positive with many guests acknowledging the hotel's efforts to provide a welcoming environment for pets.


No, Best Western Aberavon Beach Hotel doesn't have any pool.

No, a spa isn't available at Best Western Aberavon Beach Hotel.

Yes, Best Western Aberavon Beach Hotel welcomes dogs.

No, parking facilities aren't available at Best Western Aberavon Beach Hotel.

No, Best Western Aberavon Beach Hotel doesn't have a gym.

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