Mariner Club
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Summary of reviewsThe Mariner Club at Alcudia stands out as a family-friendly resort primarily praised for its excellent location, which combines convenience and tranquility. Guests appreciate its proximity to Alcudia Beach, local shops, restaurants, supermarkets and natural attractions like the Formentor nature reserve. Situated in a peaceful area yet accessible via nearby bus stops and highways, it serves as an ideal base for exploring Mallorca.
The breakfast at Mariner Club, served à la carte rather than buffet-style, receives mostly positive reviews for its delicious and freshly prepared items, ample portions and the warm welcome from the staff. Dinners also receive commendations for their variety, taste and value. The on-site bar and restaurant provide convenient dining options with notable dishes such as paella earning high marks. Although the absence of a buffet and limited selection can be drawbacks, the overall dining experience is well-received.
Rooms at Mariner Club are spacious, comfortable and well-equipped with necessary kitchen facilities. They often feature pleasant views of the pool from the balcony. However, there are considerable concerns regarding the condition and maintenance of the rooms, including issues with dampness, mold, outdated furnishing and cleanliness.
Cleanliness across the hotel has mixed reviews. Some guests commend the hotel for its cleanliness, while a significant number note issues with room odors, bugs and inadequate cleaning services.
A significant highlight of the Mariner Club is its staff, who are repeatedly described as friendly, helpful and attentive. Receptionists and entertainers leave lasting positive impressions, contributing significantly to guests' overall satisfaction. Despite occasional language barriers, the staff's commitment to excellent service enhances the stay.
The Wi-Fi service at the Mariner Club receives mixed reactions with some guests finding it sufficient while others encounter connectivity issues and additional charges for access.
The pool area is frequently praised as a standout feature, noted for its cleanliness, spaciousness and beautiful surroundings. Ideal for families, it includes a large main pool, a children's pool and a playground. The pool's central location and extended hours add to its appeal.
In contrast, the sleeping arrangements at Mariner Club are often criticized. The beds and sofa beds are typically described as uncomfortable, impacting sleep quality and overall guest satisfaction.
In summary, the Mariner Club offers a prime location, friendly staff, enjoyable dining and a delightful pool area that are highly appreciated by guests. However, improvements in room conditions, cleanliness consistency and bed comfort are necessary to enhance the overall guest experience.
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The breakfast at Mariner Club, served à la carte rather than buffet-style, receives mostly positive reviews for its delicious and freshly prepared items, ample portions and the warm welcome from the staff. Dinners also receive commendations for their variety, taste and value. The on-site bar and restaurant provide convenient dining options with notable dishes such as paella earning high marks. Although the absence of a buffet and limited selection can be drawbacks, the overall dining experience is well-received.
Rooms at Mariner Club are spacious, comfortable and well-equipped with necessary kitchen facilities. They often feature pleasant views of the pool from the balcony. However, there are considerable concerns regarding the condition and maintenance of the rooms, including issues with dampness, mold, outdated furnishing and cleanliness.
Cleanliness across the hotel has mixed reviews. Some guests commend the hotel for its cleanliness, while a significant number note issues with room odors, bugs and inadequate cleaning services.
A significant highlight of the Mariner Club is its staff, who are repeatedly described as friendly, helpful and attentive. Receptionists and entertainers leave lasting positive impressions, contributing significantly to guests' overall satisfaction. Despite occasional language barriers, the staff's commitment to excellent service enhances the stay.
The Wi-Fi service at the Mariner Club receives mixed reactions with some guests finding it sufficient while others encounter connectivity issues and additional charges for access.
The pool area is frequently praised as a standout feature, noted for its cleanliness, spaciousness and beautiful surroundings. Ideal for families, it includes a large main pool, a children's pool and a playground. The pool's central location and extended hours add to its appeal.
In contrast, the sleeping arrangements at Mariner Club are often criticized. The beds and sofa beds are typically described as uncomfortable, impacting sleep quality and overall guest satisfaction.
In summary, the Mariner Club offers a prime location, friendly staff, enjoyable dining and a delightful pool area that are highly appreciated by guests. However, improvements in room conditions, cleanliness consistency and bed comfort are necessary to enhance the overall guest experience.
Aparthotel with Swimming Pool
Children's Pool Outdoor Pool
Small Aparthotel
Aparthotel with Outdoor Pool
Aparthotel with Children's Pool
Guest Reviews
Mariner Club enjoys a prime location that guests appreciate for its convenience and accessibility. Situated roughly a 10-15 minute walk from Alcudia Beach, it offers easy access to various key spots, including shops, restaurants and supermarkets. The hotel is favorably positioned for exploring both urban and natural attractions with the Formentor nature reserve and Alcudia in close proximity. The locale is quiet and peaceful, providing an ideal atmosphere for families with children and includes well-maintained facilities and ample parking spaces. The presence of nearby bus stops and ease of access to the highway make it a good base for exploring Mallorca by car. Despite being situated a bit off from the town center, it remains close enough to ensure all essential services and leisure spots are within reach. The overall tranquil environment, combined with the strategic location, makes it a desirable destination for a relaxing and convenient stay.
Mariner Club garners mixed reviews regarding its breakfast, but many guests highlight several positive aspects. The breakfast is not served buffet-style. Instead, it follows an à la carte menu, which some guests find very good, delicious and perfect. The freshly prepared breakfast items and the warm welcome from the staff are often praised, contributing to a pleasant dining experience. Despite its non-buffet nature, many find the selection to be sufficient, plentiful and even extensive with tasty bread and hearty portions.
Guests particularly appreciate the varied and interesting breakfast options available, suitable for different needs. The portions are generally considered ample with some describing the breakfast as abundant and delicious. Many guests enjoy the simplicity and the quality of the breakfast, finding it just what they needed and beyond their expectations in some cases.
However, there are notes of criticism regarding the limited variety and controlled portions. Some guests were dissatisfied with the lack of a buffet option, which they believe would be an improvement. The quality and service speed have also been points of contention with a few describing the breakfast as weak, sparse or poorly made. Despite these critiques, the positive reviews suggest that the Mariner Club offers a generally enjoyable breakfast experience with room for improvements in variety and service style.
Mariner Club offers a varied and appealing dining experience praised by many guests for its delicious, abundant and tasty food. The resort features an on-site bar and restaurant, providing a convenient option for meals without leaving the premises. The half-board system may seem complex as it involves ordering from a menu rather than buffet-style, but many found the menu ample and the food generous. Special dishes such as curry chicken and paella received commendations. Affordable pricing and good value for money were highlighted, despite some opinions on expensive items relative to the local area.
Dinner service, available from 6:30 pm to 10:30 pm, includes à la carte options rather than an open bar, which some guests found disappointing. Yet, the varied menu and generally good food quality left a positive impression. The presence of amenities like a late-open bar and daily karaoke added value, though some noted issues like meal selection limitations and additional charges. The restaurant staff, particularly mentioned for their excellent service, enhanced the dining experience despite late dinner hours ending at 10 pm and occasional mosquitoes. Overall, for those seeking good food at reasonable prices, Mariner Club’s dining options are worth considering.
The reviews of Mariner Club highlight several recurring themes regarding the rooms at the hotel. Guests appreciated the spaciousness and comfort of the rooms, noting that they were well-equipped with necessary utensils and kitchen facilities. The rooms were often clean, although some were described as worn or dated. Views of the pool from the balcony and the close proximity to the pool were positively mentioned, providing a pleasant outdoor ambiance.
However, there were significant concerns about the condition and maintenance of the rooms. Many guests reported an unpleasant musty smell and issues with dampness, mold and overall cleanliness. The rooms were often described as old and in need of renovation with problems like outdated plumbing, exposed cables and poor ventilation. Some specific complaints included broken appliances, cracked walls and smelly water in the bathrooms.
Other issues cited involved poor room assignments, incorrect descriptions (such as expecting a bed but finding a sofa) and discrepancies from the photos. Problems with air conditioning, soundproofing and insufficient size for the number of occupants were also noted. The infrastructure, including low bathroom ceilings and poorly maintained facilities, did not meet the expectations of several guests.
Overall, while the Mariner Club offers large and well-equipped rooms with a pleasant poolside environment, there are critical areas needing improvement in terms of cleanliness, maintenance and accurate room descriptions to enhance the guest experience.
While Mariner Club offers a variety of sleeping arrangements, including twin beds and sofa beds for larger groups, the overall consensus on the quality of the beds is largely negative. Many guests have commented that the beds are not comfortable, often describing them as very hard or inadequately supportive. Sofa beds, which double as sleeping arrangements, have been particularly criticized for their discomfort and poor standard. There are mentions of mattresses being too hard or too soft and in some unfortunate cases, old and springy with steel springs poking through.
Pillows, linens and bedding conditions have also received poor remarks with guests finding them uncomfortable or even dirty at times. The bedding is changed every few days, but this does little to improve the overall comfort. Some guests have noted the absence of proper beds with sleeping options consisting mostly of sofa cushions, which understandably impacts sleep quality.
In some instances, there were additional nuisances such as non-functioning toilets and bad air conditioning that compounded the deficiencies in sleeping arrangements. Although there are sporadic mentions of comfortable beds, these comments are heavily outweighed by the criticisms.
In summary, while there are different sleeping options at Mariner Club, the quality of the beds leaves much to be desired, detracting from overall guest satisfaction.
The Mariner Club in general has mixed reviews when it comes to cleanliness. Many guests have praised the facility for being clean and in good condition, highlighting excellent cleanliness and well-maintained rooms. Some even noted impeccable hygiene and the availability of clean tools with specific areas like the pool and facilities being described as very clean.
However, a significant number of reviews indicated various issues that detract from this positive image. Complaints include rooms that smell bad upon entry, outdated and dirty rooms with cracks and exposed cables and cleanliness issues in both the common areas and individual apartments. Several reports mentioned cockroaches, ants and dirty dishes, as well as cobwebs and sticky floors. Some guests experienced infrequent and substandard cleaning with reports of rooms only being cleaned once during their stay and insufficient cleaning of kitchen items and floors.
Inconsistent cleaning schedules and intermittent maintenance add to the list of grievances with guests noting that sheets and towels weren't changed regularly and visible dirt and hair on the floors and pillows upon arrival. The overall sentiment is that while some parts of the facility are well-maintained, there are serious lapses in cleaning standards that need to be addressed for a more consistent and pleasant stay.
The Mariner Club has earned high praise for its exceptional staff, who are frequently described as friendly, welcoming and helpful. Guests consistently highlight the attentive and cheerful nature of the team, noting their politeness and professionalism. Special mention was often given to individuals such as Bruno, the entertainer who contributed greatly to guests' enjoyment, as well as receptionists like Ester and Matilde and other staff members like Diego and Miguel, who left positive impressions with their outstanding service.
From the reception staff to the housekeepers and waiters, the personnel at Mariner Club are lauded for their unwavering friendliness and willingness to assist. Guests felt warmly welcomed from the moment of check-in, appreciating the quick and pleasant service. The excellent attention to detail and superb client treatment further enhance the overall experience, making the stay comfortable and enjoyable.
Noteworthy is the consistent theme of human quality among the staff, showcasing their genuine kindness and approachability. The overall atmosphere fostered by the staff's efforts is described as trustworthy, cheerful and attentive. Despite a few isolated instances of language barriers in the restaurant, the majority of the feedback underscores an exceptionally high standard of service and hospitality.
In summary, the Mariner Club stands out as a destination where the staff’s friendliness, helpfulness and keen attention to guests' needs remarkably enhance the holiday experience, leaving guests with fond memories and a desire to return.
The Wi-Fi situation at Mariner Club presents a mixed bag, based on guest feedback. Positively, some guests found the Wi-Fi to be good and appreciated having WLAN access. However, more commonly, others noted a need for an upgrade due to inconsistent or non-existent connectivity. Several reviews highlighted difficulties connecting or staying connected to the internet with some guests mentioning that Wi-Fi was not free and required an additional payment. A few guests were issued Wi-Fi codes for fewer days than their stay, which was frustrating. While some minor improvements are on the horizon with newer equipment, the overall service often left guests with reservations, as it lacked reliability and consistency.
Nestled in a serene location, the Mariner Club boasts a standout feature that repeatedly garners positive feedback—their well-maintained pools. Guests consistently highlight the large, clean swimming pool as a significant attraction, describing it as very beautiful, spectacular and amazing. The spacious pool area, adorned with sun loungers and umbrellas, enables visitors to relax, enjoy the surroundings and make the most of their stay. Many appreciate how the pool area is tastefully integrated with nearby terraces and gardens, creating an inviting atmosphere for both adults and children.
Parents specifically mention the presence of a playground near the pool, confirming it as a hit among the kids. The pool also stays open until midnight, providing ample opportunity for evening swims. While common concerns such as occasional high chlorine levels and the need for more regular cleaning of loungers were noted, these remarks do not overshadow the overwhelmingly positive feedback.
Guests are impressed by the meticulous daily maintenance of the pool, ensuring a clean and safe environment. The pool's central location within the hotel's lush green yard, coupled with its compatibility for both lounging and family fun, makes it a focal point of the Mariner Club experience. Overall, the pool at Mariner Club is frequently described as a delightful facility, well-integrated with the hotel's amenities, adding tremendous value to a stay here.
The Mariner Club boasts an outdoor pool that has garnered exceptional feedback from guests. The pool is frequently described with high praise, such as great, lovely, fantastic, amazing and beautiful. Well-maintained and clean, the pool area is a highlight of the hotel, often complemented by its surrounding beautiful grounds and tranquil atmosphere.
Guests appreciate the variety of amenities available poolside, including showers, a nearby café and ample loungers and seats. This spacious pool area includes a large swimming pool suited for both adults and children, complete with a playground for the little ones and a dedicated children’s pool. The view of the mountains adds to the idyllic setting, enhancing the overall experience.
The pool remains open from morning until night, allowing guests to take full advantage of it throughout the day. Family-friendly entertainment, such as games for kids, animations and evening shows, is well-received with special recognition given to Bruno, the entertainer, for his engaging presence and dedication.
Though there are occasional mentions of connectivity issues and a need for better upkeep at times, the overwhelmingly positive comments about the friendly and cheerful staff, alongside the luxurious and well-maintained pool, make the Mariner Club’s outdoor swimming area a prominent feature that stands out in guest reviews.
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Location
Breakfast
Guests particularly appreciate the varied and interesting breakfast options available, suitable for different needs. The portions are generally considered ample with some describing the breakfast as abundant and delicious. Many guests enjoy the simplicity and the quality of the breakfast, finding it just what they needed and beyond their expectations in some cases.
However, there are notes of criticism regarding the limited variety and controlled portions. Some guests were dissatisfied with the lack of a buffet option, which they believe would be an improvement. The quality and service speed have also been points of contention with a few describing the breakfast as weak, sparse or poorly made. Despite these critiques, the positive reviews suggest that the Mariner Club offers a generally enjoyable breakfast experience with room for improvements in variety and service style.
Dinner
Dinner service, available from 6:30 pm to 10:30 pm, includes à la carte options rather than an open bar, which some guests found disappointing. Yet, the varied menu and generally good food quality left a positive impression. The presence of amenities like a late-open bar and daily karaoke added value, though some noted issues like meal selection limitations and additional charges. The restaurant staff, particularly mentioned for their excellent service, enhanced the dining experience despite late dinner hours ending at 10 pm and occasional mosquitoes. Overall, for those seeking good food at reasonable prices, Mariner Club’s dining options are worth considering.
Rooms
However, there were significant concerns about the condition and maintenance of the rooms. Many guests reported an unpleasant musty smell and issues with dampness, mold and overall cleanliness. The rooms were often described as old and in need of renovation with problems like outdated plumbing, exposed cables and poor ventilation. Some specific complaints included broken appliances, cracked walls and smelly water in the bathrooms.
Other issues cited involved poor room assignments, incorrect descriptions (such as expecting a bed but finding a sofa) and discrepancies from the photos. Problems with air conditioning, soundproofing and insufficient size for the number of occupants were also noted. The infrastructure, including low bathroom ceilings and poorly maintained facilities, did not meet the expectations of several guests.
Overall, while the Mariner Club offers large and well-equipped rooms with a pleasant poolside environment, there are critical areas needing improvement in terms of cleanliness, maintenance and accurate room descriptions to enhance the guest experience.
Beds
Pillows, linens and bedding conditions have also received poor remarks with guests finding them uncomfortable or even dirty at times. The bedding is changed every few days, but this does little to improve the overall comfort. Some guests have noted the absence of proper beds with sleeping options consisting mostly of sofa cushions, which understandably impacts sleep quality.
In some instances, there were additional nuisances such as non-functioning toilets and bad air conditioning that compounded the deficiencies in sleeping arrangements. Although there are sporadic mentions of comfortable beds, these comments are heavily outweighed by the criticisms.
In summary, while there are different sleeping options at Mariner Club, the quality of the beds leaves much to be desired, detracting from overall guest satisfaction.
Cleanliness
However, a significant number of reviews indicated various issues that detract from this positive image. Complaints include rooms that smell bad upon entry, outdated and dirty rooms with cracks and exposed cables and cleanliness issues in both the common areas and individual apartments. Several reports mentioned cockroaches, ants and dirty dishes, as well as cobwebs and sticky floors. Some guests experienced infrequent and substandard cleaning with reports of rooms only being cleaned once during their stay and insufficient cleaning of kitchen items and floors.
Inconsistent cleaning schedules and intermittent maintenance add to the list of grievances with guests noting that sheets and towels weren't changed regularly and visible dirt and hair on the floors and pillows upon arrival. The overall sentiment is that while some parts of the facility are well-maintained, there are serious lapses in cleaning standards that need to be addressed for a more consistent and pleasant stay.
Staff
From the reception staff to the housekeepers and waiters, the personnel at Mariner Club are lauded for their unwavering friendliness and willingness to assist. Guests felt warmly welcomed from the moment of check-in, appreciating the quick and pleasant service. The excellent attention to detail and superb client treatment further enhance the overall experience, making the stay comfortable and enjoyable.
Noteworthy is the consistent theme of human quality among the staff, showcasing their genuine kindness and approachability. The overall atmosphere fostered by the staff's efforts is described as trustworthy, cheerful and attentive. Despite a few isolated instances of language barriers in the restaurant, the majority of the feedback underscores an exceptionally high standard of service and hospitality.
In summary, the Mariner Club stands out as a destination where the staff’s friendliness, helpfulness and keen attention to guests' needs remarkably enhance the holiday experience, leaving guests with fond memories and a desire to return.
Wi-Fi
Pool
Parents specifically mention the presence of a playground near the pool, confirming it as a hit among the kids. The pool also stays open until midnight, providing ample opportunity for evening swims. While common concerns such as occasional high chlorine levels and the need for more regular cleaning of loungers were noted, these remarks do not overshadow the overwhelmingly positive feedback.
Guests are impressed by the meticulous daily maintenance of the pool, ensuring a clean and safe environment. The pool's central location within the hotel's lush green yard, coupled with its compatibility for both lounging and family fun, makes it a focal point of the Mariner Club experience. Overall, the pool at Mariner Club is frequently described as a delightful facility, well-integrated with the hotel's amenities, adding tremendous value to a stay here.
Outdoor Pool
Guests appreciate the variety of amenities available poolside, including showers, a nearby café and ample loungers and seats. This spacious pool area includes a large swimming pool suited for both adults and children, complete with a playground for the little ones and a dedicated children’s pool. The view of the mountains adds to the idyllic setting, enhancing the overall experience.
The pool remains open from morning until night, allowing guests to take full advantage of it throughout the day. Family-friendly entertainment, such as games for kids, animations and evening shows, is well-received with special recognition given to Bruno, the entertainer, for his engaging presence and dedication.
Though there are occasional mentions of connectivity issues and a need for better upkeep at times, the overwhelmingly positive comments about the friendly and cheerful staff, alongside the luxurious and well-maintained pool, make the Mariner Club’s outdoor swimming area a prominent feature that stands out in guest reviews.
Yes, Mariner Club has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Mariner Club.
No, Mariner Club doesn't allow dogs.
No, parking facilities aren't available at Mariner Club.
No, Mariner Club doesn't have a gym.
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