Heights Hotel
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Summary of reviewsHeights Hotel enjoys widespread acclaim for its exceptional location, offering guests breathtaking panoramic views of Chesil Beach and the surrounding landscape. The hotel's elevated position makes it an ideal base for exploring the island and enjoying the stunning vistas, particularly from the dining area. Cleanliness and comfort are frequently praised with spotless accommodations contributing to a pleasant stay. Guests also consistently commend the hotel staff for their friendliness and helpfulness, enhancing the overall guest experience.
Breakfast at Heights Hotel is highly regarded, featuring a diverse and ample buffet with options to suit all tastes and dietary requirements. Guests appreciate the fresh and delicious food and the dining experience is made even more memorable by the superb views over Chesil Beach and Portland Harbour.
Dinners have received positive feedback for the quality and variety of the food with many guests enjoying well-cooked meals and commendable presentations. The Bistro is particularly noted for its delicious dishes, though some guests feel that the pricing is on the higher side and the menu could offer more variety over consecutive days. There are occasional concerns about slow service and basic dining facilities, which some feel do not match the high prices.
Rooms at the hotel receive mixed reviews. While many guests appreciate the cleanliness, comfort and spacious layouts along with large, comfortable beds and panoramic views, there are also mentions of the rooms being dated and in need of modernisation. Issues such as insufficient in-room facilities, temperature control, musty smells and small room sizes have been noted.
The hotel's commitment to cleanliness is evident with many guests noting the spotlessly clean atmosphere and comfortable beds. Public spaces are also well-maintained, contributing to a welcoming environment. Despite some dated elements, the overall standard of cleanliness and excellent service leaves a positive impression on visitors.
The staff at Heights Hotel receive high praise for their friendliness, helpfulness and efficiency with standout mentions for team members like Michelle and Dawn. The team is described as accommodating and welcoming, making guests feel well-attended to.
WiFi access throughout the hotel has garnered mixed feedback with some guests noting good connectivity while others found it weak and unreliable, requiring them to move to common areas for a better signal.
Beds at the hotel are frequently praised for their comfort with many guests highlighting the large and comfy experience. However, occasional feedback mentions issues such as lumpy mattresses, hard pillows and beds being two singles pushed together.
Overall, Heights Hotel offers a reasonably comfortable and clean stay with standout features being its location, views and staff. However, areas such as room modernization, service speed and pricing require attention to better match the value provided to guests.
Categories
Breakfast at Heights Hotel is highly regarded, featuring a diverse and ample buffet with options to suit all tastes and dietary requirements. Guests appreciate the fresh and delicious food and the dining experience is made even more memorable by the superb views over Chesil Beach and Portland Harbour.
Dinners have received positive feedback for the quality and variety of the food with many guests enjoying well-cooked meals and commendable presentations. The Bistro is particularly noted for its delicious dishes, though some guests feel that the pricing is on the higher side and the menu could offer more variety over consecutive days. There are occasional concerns about slow service and basic dining facilities, which some feel do not match the high prices.
Rooms at the hotel receive mixed reviews. While many guests appreciate the cleanliness, comfort and spacious layouts along with large, comfortable beds and panoramic views, there are also mentions of the rooms being dated and in need of modernisation. Issues such as insufficient in-room facilities, temperature control, musty smells and small room sizes have been noted.
The hotel's commitment to cleanliness is evident with many guests noting the spotlessly clean atmosphere and comfortable beds. Public spaces are also well-maintained, contributing to a welcoming environment. Despite some dated elements, the overall standard of cleanliness and excellent service leaves a positive impression on visitors.
The staff at Heights Hotel receive high praise for their friendliness, helpfulness and efficiency with standout mentions for team members like Michelle and Dawn. The team is described as accommodating and welcoming, making guests feel well-attended to.
WiFi access throughout the hotel has garnered mixed feedback with some guests noting good connectivity while others found it weak and unreliable, requiring them to move to common areas for a better signal.
Beds at the hotel are frequently praised for their comfort with many guests highlighting the large and comfy experience. However, occasional feedback mentions issues such as lumpy mattresses, hard pillows and beds being two singles pushed together.
Overall, Heights Hotel offers a reasonably comfortable and clean stay with standout features being its location, views and staff. However, areas such as room modernization, service speed and pricing require attention to better match the value provided to guests.
Hotel near Golf Courses
Located on the Isle of Portland, near Weymouth, it provides access to golf courses in the area. The hotel's elevated position offers scenic views and a unique setting.
Business Hotel
The hotel offers a variety of purpose-designed function and syndicate rooms. Conference facilities include overnight accommodation, dinner, full English breakfast, morning coffee and pastries, lunch, afternoon tea and cake, conference room hire and basic equipment hire.
Accessible Hotel
Heights Hotel offers 3 accessible parking spaces and a lift with an 89 cm wide door. Its public areas, including the bathroom, path to the lift, registration desk (107 cm high), and restaurant, are wheelchair accessible. The hotel explicitly lists grab bars near toilets (107 cm high), providing specific details on its accessible facilities.
3-Star Hotel
The Heights Hotel offers comfortable accommodations and standard amenities. It is suitable for travelers looking for a straightforward and convenient experience.
Hotel with EV Charging Stations
Family Friendly Hotel
Cheap Hotel
Guest Reviews
Heights Hotel's location is repeatedly praised for its breathtaking views and exceptional positioning. Guests are enamored with the panoramic vistas of Chesil Beach and the surrounding landscape, describing the scenery as stunning, spectacular and to die for. The elevated position of the hotel provides guests with some of the best views on the south coast, especially from the dining area, which enhances the overall dining experience.
Reviewers emphasize that the location serves as an excellent base for exploring the island and traveling both East and West. The combination of beautiful scenery and strategic placement makes it a superb choice for visitors wanting to explore the area while enjoying a picturesque backdrop.
The hotel staff consistently receive compliments for their friendliness and helpfulness, contributing to a pleasant stay. Additionally, the cleanliness and comfort of the hotel, coupled with its excellent food, further enhance the guest experience.
Overall, Heights Hotel's location and views are the standout features, earning high praise and making it a favored spot for those seeking both relaxation and exploration in a stunning setting.
Heights Hotel offers a breakfast experience that's highly praised by its guests, featuring a great selection and an excellent variety to suit all tastes and dietary requirements. Many reviews highlight the buffet-style breakfast for its ample options and fresh, delicious cooked items. Guests particularly appreciate the plentiful choices of both hot and cold food, describing it as very tasty with some complimenting the high quality and perfect service.
Another standout feature frequently mentioned is the fantastic view over Chesil Beach and Portland Harbour, which adds a special touch to the dining experience. Despite a few mentions of restrictive breakfast times and occasional shortcomings, the general consensus paints a picture of a lovely and very good breakfast experience with attentive and friendly staff enhancing the overall enjoyment. The combination of diverse food options and stunning views makes breakfast at Heights Hotel a memorable part of the stay.
Dinners at the Heights Hotel have generally received positive feedback from guests with many praising the quality and variety of the food. Diners have enjoyed a good choice of meals each evening, which include some unusual mains and desserts and overall found the food plentiful and varied. Quite a few guests mentioned that their dinners were enjoyable, excellently cooked and delicious with some expressing particular satisfaction with gluten-free options and the high standard of presentation.
The Bistro has been frequently commended with guests appreciating the well-cooked dishes and complimenting the chef. The picturesque location adds to the dining experience, making meals feel special despite some mixed opinions about the value for money. While some guests praised the food as superb, others felt it was overpriced, noting that the menu was somewhat limited and repetitive on consecutive days.
Concerns were raised about the price with several guests describing the dinner as expensive for what was offered and commenting on the lack of variety. Complaints also included slow service and basic, canteen-like dining facilities that did not match the high prices.
In summary, while the dinner experience at Heights Hotel offers tasty and well-presented food in a beautiful setting, it may be considered pricey by some with room for improvement in service speed and menu variety.
The rooms at Heights Hotel have garnered mixed reviews, though there are notable highlights worth mentioning. Many guests commented on the cleanliness and comfort of the rooms with particular praise for spacious layouts and large, comfortable beds. Panoramic views over Chesil Beach and pleasant room decorations were also appreciated. Amenities like bathtubs and well-equipped rooms added to the positive feedback.
However, several reviews pointed out areas for improvement. The rooms are often described as dated, dark and in need of modernisation. Issues such as insufficient in-room facilities, such as tea and coffee options, were also noted. Some guests experienced discomfort due to the temperature with rooms being either too hot or too cold. There were also mentions of musty smells and dampness, particular problems with soft furnishings. The size of the rooms was deemed small by some, especially considering the price.
Overall, while the cleanliness and comfort are generally satisfactory, guests feel that the hotel’s rooms could benefit significantly from updates and better maintenance to match modern expectations and provide better value for money.
Heights Hotel boasts a strong reputation for its beds with many guests frequently praising their comfort. Several reviews highlight the beds as being very comfortable with descriptions often emphasizing their large size and the super comfy experience they provide. Some guests noted the double beds were enormous, wide or even huge, which adds to the luxurious feel of the accommodations.
However, the feedback isn't universally positive. A few guests mentioned issues like lumpy or overly firm mattresses and some pointed out that their double beds were simply two singles pushed together. There were also occasional comments about pillows being too hard or beds being squeaky.
Despite these occasional drawbacks, the majority of comments reflect a highly satisfactory sleep experience, suggesting that most guests leave pleased with the comfort offered by Heights Hotel's beds.
Heights Hotel consistently receives positive remarks about its cleanliness and comfortable accommodations. Many guests appreciate the hotel's spotlessly clean atmosphere with rooms regularly noted as very clean. Cleanliness extends to public spaces with hand sanitizers prominently available, contributing to a welcoming environment.
The hotel staff consistently receive praise for their helpfulness and friendliness, enhancing the overall pleasant experience. Guests commend the clean and comfortable beds, ensuring restful nights. The restaurant and food quality also receive favorable mentions, contributing to the hotel’s appeal.
However, some guests highlight that while the property maintains a high standard of cleanliness, it appears a bit dated, particularly in the rooms and bathrooms. Despite these dated elements, the overall cleanliness and excellent service leave a positive impression on visitors.
The staff at Heights Hotel have consistently received high praise from guests for their friendliness, helpfulness and efficiency. The reception team, notably Michelle and Dawn, stand out for their excellence, while the breakfast staff have been noted for their commendable service. Guests repeatedly mentioned how accommodating and welcoming the entire team is with many commenting that the staff made them feel very welcome and attended to all their needs. Despite a few isolated incidents of unhelpfulness, the overall sentiment is overwhelmingly positive, highlighting a team that is attentive, polite and ready to go the extra mile to ensure a pleasant stay.
The Heights Hotel offers WiFi access in all areas, though guests have had varied experiences with its quality. While some noted the WiFi worked well, others found the connection weak, unreliable and often dropping out. In certain cases, guests had to move to the lounge or bars for a better signal. Overall, the WiFi can be inconsistent.
Heights Hotel appears to be a mixed experience for guests with a combination of positive remarks and notable areas for improvement. On the plus side, the hotel is described as adequate and reasonably comfortable, making it a viable option for visitors seeking basic accommodation. However, many guests note that the hotel is starting to show its age with mentions of requiring modernisation and freshening up. Rooms, while good overall, are often cited as being on the smaller side and lacking in certain comforts, such as modern amenities and better bedding.
Additionally, pricing seems to be a recurring concern among guests. There are several mentions of the hotel being overpriced for what it offers with several guests feeling that the rates do not provide value for money. Typical issues associated with buffet-style breakfasts are also noted, although not elaborated on in detail.
In essence, Heights Hotel offers an adequate stay but could benefit from updating its facilities and possibly reevaluating its pricing structure to better match the value provided to guests.
Location Show Map
Location
Reviewers emphasize that the location serves as an excellent base for exploring the island and traveling both East and West. The combination of beautiful scenery and strategic placement makes it a superb choice for visitors wanting to explore the area while enjoying a picturesque backdrop.
The hotel staff consistently receive compliments for their friendliness and helpfulness, contributing to a pleasant stay. Additionally, the cleanliness and comfort of the hotel, coupled with its excellent food, further enhance the guest experience.
Overall, Heights Hotel's location and views are the standout features, earning high praise and making it a favored spot for those seeking both relaxation and exploration in a stunning setting.
Breakfast
Another standout feature frequently mentioned is the fantastic view over Chesil Beach and Portland Harbour, which adds a special touch to the dining experience. Despite a few mentions of restrictive breakfast times and occasional shortcomings, the general consensus paints a picture of a lovely and very good breakfast experience with attentive and friendly staff enhancing the overall enjoyment. The combination of diverse food options and stunning views makes breakfast at Heights Hotel a memorable part of the stay.
Dinner
The Bistro has been frequently commended with guests appreciating the well-cooked dishes and complimenting the chef. The picturesque location adds to the dining experience, making meals feel special despite some mixed opinions about the value for money. While some guests praised the food as superb, others felt it was overpriced, noting that the menu was somewhat limited and repetitive on consecutive days.
Concerns were raised about the price with several guests describing the dinner as expensive for what was offered and commenting on the lack of variety. Complaints also included slow service and basic, canteen-like dining facilities that did not match the high prices.
In summary, while the dinner experience at Heights Hotel offers tasty and well-presented food in a beautiful setting, it may be considered pricey by some with room for improvement in service speed and menu variety.
Rooms
However, several reviews pointed out areas for improvement. The rooms are often described as dated, dark and in need of modernisation. Issues such as insufficient in-room facilities, such as tea and coffee options, were also noted. Some guests experienced discomfort due to the temperature with rooms being either too hot or too cold. There were also mentions of musty smells and dampness, particular problems with soft furnishings. The size of the rooms was deemed small by some, especially considering the price.
Overall, while the cleanliness and comfort are generally satisfactory, guests feel that the hotel’s rooms could benefit significantly from updates and better maintenance to match modern expectations and provide better value for money.
Beds
However, the feedback isn't universally positive. A few guests mentioned issues like lumpy or overly firm mattresses and some pointed out that their double beds were simply two singles pushed together. There were also occasional comments about pillows being too hard or beds being squeaky.
Despite these occasional drawbacks, the majority of comments reflect a highly satisfactory sleep experience, suggesting that most guests leave pleased with the comfort offered by Heights Hotel's beds.
Cleanliness
The hotel staff consistently receive praise for their helpfulness and friendliness, enhancing the overall pleasant experience. Guests commend the clean and comfortable beds, ensuring restful nights. The restaurant and food quality also receive favorable mentions, contributing to the hotel’s appeal.
However, some guests highlight that while the property maintains a high standard of cleanliness, it appears a bit dated, particularly in the rooms and bathrooms. Despite these dated elements, the overall cleanliness and excellent service leave a positive impression on visitors.
Staff
Wi-Fi
3 Star
Additionally, pricing seems to be a recurring concern among guests. There are several mentions of the hotel being overpriced for what it offers with several guests feeling that the rates do not provide value for money. Typical issues associated with buffet-style breakfasts are also noted, although not elaborated on in detail.
In essence, Heights Hotel offers an adequate stay but could benefit from updating its facilities and possibly reevaluating its pricing structure to better match the value provided to guests.
No, Heights Hotel doesn't have any pool.
No, a spa isn't available at Heights Hotel.
No, Heights Hotel doesn't allow dogs.
No, parking facilities aren't available at Heights Hotel.
No, Heights Hotel doesn't have a gym.
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