Inn at the Convention Center

Portland 45.52995200, -122.66083000 , 420 North East Holladay Street (Show on Map)
7.0
Good


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Summary of reviewsThe Inn at the Convention Center in Portland has garnered positive feedback, particularly for its prime location and excellent staff, making it a favorable choice for both business and leisure travelers. Nestled in the heart of the city's entertainment district, the hotel is conveniently positioned right across from the Oregon Convention Center and near the Moda Center, providing easy access to public transit, downtown attractions and various dining options. Guests commend its centrality and the affordability of on-site parking, though there are some mentions of noise issues.

While the hotel does not offer breakfast options, guests highlight the potential for improvement if such services were introduced. The rooms are appreciated for their spaciousness and cleanliness with comfortable beds and essential amenities like microwaves and refrigerators. However, some elements appear outdated and certain rooms have minor cleanliness issues. Guests particularly enjoy the scenic views from higher floors.

Cleanliness in individual rooms is generally good, but common areas fall short, showing signs of wear and requiring updates. Despite these setbacks, the staff's friendliness and professional service are consistently praised, contributing significantly to the overall positive experience at the hotel.

The Wi-Fi quality is mixed with some guests finding it reliable while others encounter intermittent issues, particularly on higher floors. Parking is convenient and affordable, though additional fees and limited spots can pose minor inconveniences.

The comfort of the beds varies with many guests finding them supportive and clean, but some report issues with mattress quality and noise. The hotel’s pet-friendly policies are well-received, making it a comfortable stay for dog owners.

In summary, the Inn at the Convention Center offers a strategically located and comfortable stay with excellent staff and decent amenities, though it would benefit from updates and consistent quality enhancements to further elevate guest satisfaction.
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Hotel near Golf Courses

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Dog Friendly Hotel

Hotel with Parking

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Room Types
King Room Featuring free WiFi access, this room includes a 32" LCD TV, a desk and desk chair, a lounge chair and an ottoman. A refrigerator, microwave, and a coffee/tea maker are available for convenience. AM/FM radio and a MP3 line are included. A hairdryer and ironing facilities are also available.

Queen Room with Two Queen Beds Offering free WiFi, this room includes a 32" LCD TV and AM/FM radio. An alarm clock and desk with chairs is also provided, along with tea and coffee-making facilities. The ensuite bathroom includes a hairdryer. An iron and ironing board are also available.

Deluxe King Room Featuring city views and free WiFi access, this room includes a 32" LCD TV, a desk and desk chair, a lounge chair and an ottoman. A refrigerator, microwave, and a coffee/tea maker are available for convenience. AM/FM radio and a MP3 line are included. A hairdryer and ironing facilities are also available.

Deluxe Queen Room with Two Queen Beds Featuring city views, this air-conditioned room offers free WiFi and 32-inch LCD TV. A refrigerator and microwave are included. A desk and desk chair, ironing facilities, and a coffee machine are additional features of this room. The en-suite bathroom includes a hairdryer.

Queen Room with Two Queen Beds - Disability Access The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This double room offers heating and a flat-screen TV. The unit offers 2 beds.

Guest Reviews
7.0
Good
Location
Located in the heart of Portland, the Inn at the Convention Center boasts a prime spot in the city's entertainment district. Directly across the street from the Oregon Convention Center, it provides unmatched convenience for conference-goers and attendees of various events. Guests frequently highlight the ease of access to the Moda Center, making it a perfect choice for those attending concerts or sporting events.

The Max Light Rail lines are nearby, offering effortless connectivity to other parts of the city, including downtown. Numerous coffee shops, restaurants and even a shopping mall are within walking distance, providing ample opportunities for guests to explore local amenities without the need for extensive travel.

Visitors commend the centrality of the location, which is also close to public transit routes and the airport. The proximity to the Rose Garden and other tourist sites makes it a strategic base for both leisure and business travel. Additionally, favorable reviews mention the affordability of on-site parking and the comfort of the rooms.

While guests appreciate the extensive list of conveniences due to the hotel's strategic positioning, some have noted noise issues that can affect nighttime rest. Despite this, the positive feedback overwhelmingly underscores the excellent location and the added benefit of friendly and accommodating staff.

Breakfast
The guest reviews for the Inn at the Convention Center highlight a notable absence of breakfast options at the hotel. Visitors frequently mention the lack of a breakfast bar, continental breakfast or any in-house dining facilities. While there are no breakfast services provided, some guests express a desire for such amenities, stating that it would improve their overall experience.

In addition, there are comments about inadequate vending and ice machines and additional charges for parking which some guests find excessive. Despite these observations, most reviews focus primarily on the absence of breakfast, suggesting that the hotel could significantly enhance guest satisfaction by introducing breakfast services.

Rooms
The Inn at the Convention Center offers a mixed experience in its rooms, balancing strong points with areas needing improvement. On the positive side, many guests appreciated the spaciousness of the rooms, noting that they were surprisingly roomy and provided ample comfort. Cleanliness generally received good marks with several reviews highlighting the cleanliness of the rooms and the beds being particularly comfortable. Essential amenities like microwaves, refrigerators and coffee machines were found in many rooms, adding to the convenience.

The location of the hotel is one of its standout features, being perfectly situated for visitors attending events at the nearby convention center. Many guests found this aspect particularly advantageous. Furthermore, the views from higher floors, especially the fifth, were described as very nice, adding to the overall appeal of the hotel.

However, some aspects of the rooms detract from the overall experience. Several reviews mentioned that the building and rooms appear outdated with certain elements, such as carpets and bathrooms, needing renovation. Some rooms were noted to have odd layouts and very small bathrooms and a few guests reported issues with cleanliness, including signs of mildew, sticky bathroom floors and dust.

In summary, the Inn at the Convention Center offers comfortable and spacious rooms with excellent amenities and a prime location for convention-goers. However, the hotel would benefit from updates and more consistent cleanliness to enhance the overall guest experience.

Beds
The beds at the Inn at the Convention Center received mixed feedback from guests. On the positive side, many guests found the beds to be very comfortable, clean and supportive with some describing them as the most comfortable beds they had slept in. The bedding was generally appreciated for its comfort, contributing to a restful night's sleep for several guests.

However, there were notable complaints about the beds as well. Several guests found the mattresses to be hard, creaky and in need of replacement. Complaints about poor-quality bedding and discomfort were also mentioned with some guests experiencing significant discomfort and noise from the beds. Additionally, issues such as thin bedding and mattresses with springs protruding were highlighted.

In summary, while some guests enjoyed a comfortable sleep experience, others found the beds to be in poor condition, hard and noisy. The overall consensus suggests variability in the quality and comfort of the beds at this hotel.

Cleanliness
The Inn at the Convention Center presents a mixed bag when it comes to cleanliness, though it leans more toward the positive side for individual rooms. Guests frequently mention that the rooms themselves are very clean, comfortable and equipped with everything needed. Clean towels and sheets seem to be a common positive point with several reviews noting their cleanliness. The spaciousness and comfort of the rooms have been appreciated, even if some elements appear quite dated.

However, the hallways and common areas do not receive the same level of praise. There are repeated complaints about dirty carpets and an overall worn appearance, suggesting a significant need for updating and maintenance. Some guests noted a bothersome chemical smell in the hallways and issues like carpets with burn marks, which detract from the overall experience.

The hotel's facilities are highlighted as in need of attention and aspects like lighting and minor damages in rooms reduce guest satisfaction. Despite these negatives, the staff is often described as friendly and helpful, contributing positively to the overall stay.

In conclusion, while the individual rooms at the Inn at the Convention Center are generally clean and offer a comfortable stay, the common areas fall short in cleanliness and upkeep, suggesting a necessity for some refurbishment.

Staff
The Inn at the Convention Center boasts an overwhelmingly positive reputation for its staff. Guests frequently highlight the friendliness and helpfulness of the team, describing the staff as some of the nicest and most accommodating they have ever encountered. Front desk clerks, in particular, receive high praise for their professionalism and exceptional service with many guests pointing out individual staff members who went above and beyond to ensure a pleasant stay.

From the warm and inviting atmosphere created by the team to their consistently polite and respectful demeanor, the staff's attention is unbeatable. They are noted not only for their friendliness but also for their willingness to go the extra mile to make guests feel comfortable and accommodated. Comments about the staff being amazing, fantastic and wonderful are a common theme among reviews.

Even specific instances, such as a morning check-out clerk's cleanliness and professionalism or a particular front desk host's helpful attitude, are pointed out by guests, reflecting the high level of detail and care provided. Staff members consistently create a positive, welcoming environment, leading many visitors to express their intention to return specifically because of the excellent service they received.

Overall, the Inn at the Convention Center stands out for its superior staff, whose unwavering friendliness and dedicated service leave a lasting impression on guests.

Wi-Fi
The Wi-Fi quality at the Inn at the Convention Center appears to be a mixed bag with a range of guest experiences varying from positive to somewhat concerning. Some reviewers noted that the internet connection was reliable and fast enough for necessary tasks such as uploading pictures. Generally, the Wi-Fi signal was deemed good and the internet speed was satisfactory for everyday needs.

However, there were also instances where guests found the internet connection to be shaky, intermittent or spotty, especially on the higher floors. At times, the Wi-Fi was described as weak or not reliable, leading to the need for guests to frequently reconnect their devices if not used continuously. There were mentions of occasional Wi-Fi issues and some guests found the network to be complicated due to a login page requirement.

In summary, while some guests had positive experiences with the internet services at the Inn at the Convention Center, others encountered stability issues, leading to a less consistent overall experience.

Parking
The parking situation at the Inn at the Convention Center receives mixed feedback from guests. On the positive side, many find the parking arrangement to be convenient, especially given its proximity to the city center and the convention center. The availability of on-site parking is appreciated with some noting it is affordable and easily accessible. Several reviews mention that parking is reasonably priced at $10 to $15 per night and that there is plenty of parking space in the garage.

However, there are a few downsides. Guests were surprised by additional parking fees not included in the room price and found the charges unclear at times. Some experienced confusion and inconvenience with the setup. The limited number of parking spots, particularly when the lot is full, also caused inconvenience for some guests. Security of the parking area raised minor concerns despite no incidents occurring.

Overall, while the parking is an appreciated amenity, guests advise being prepared for additional fees and a potentially tight setup.

Dog Friendly
The Inn at the Convention Center is known for its pet-friendly policies and amenities, making it a convenient choice for dog owners. The hotel features a designated pet floor and allows dogs, particularly accommodating for those traveling with large dogs. Guests have consistently praised the extremely friendly and accommodating staff. The pet deposit is noted as reasonable and the overall dog charges are considered very fair. While some mention the decor may need refreshing, the hotel's commitment to providing a welcoming environment for pets is evident and much appreciated by visitors.


No, Inn at the Convention Center doesn't have any pool.

No, a spa isn't available at Inn at the Convention Center.

Yes, Inn at the Convention Center welcomes dogs.

Yes, parking facilities are available at Inn at the Convention Center.

No, Inn at the Convention Center doesn't have a gym.

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