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Summary of reviewsThe 'ibis Portsmouth' shines in several key areas based on guest reviews. One of its standout features is the location with many guests praising its central and convenient position close to major attractions, transport hubs and shopping areas. This makes it ideal for sightseeing, attending events or visiting family, all while offering a quiet environment and secure parking.
The breakfast experience is generally well-received with guests appreciating the variety, freshness and accommodating options for dietary needs. The buffet style and early availability cater well to those with early schedules. Despite some minor concerns about item restocking and occasional cold dishes, the breakfast offers good value and contributes positively to guests' overall satisfaction.
Dinner at the hotel garners mixed reviews. While the atmosphere and specific dishes like pizza and burgers are praised, the menu is often deemed too limited. The relaxed bar area and good service are highlights, though there are calls for a more varied menu to better cater to diverse tastes.
Rooms at ibis Portsmouth are consistently noted to be small but clean and functional. Modern decor and necessary amenities create a practical environment for short stays, though the limited space might be less ideal for longer visits. Cleanliness is emphasized across both rooms and common areas with the hotel's well-maintained and contemporary design adding to its appeal.
Staff at the hotel receive high marks for their friendliness, helpfulness and efficiency, greatly enhancing the guest experience. While a few guests noted isolated issues, the general sentiment is overwhelmingly positive with specific commendations for exceptional service by individuals on the team.
Wi-Fi at the hotel is mostly reliable, offering easy access and consistent performance throughout the property, though a few guests reported slower speeds and connectivity issues.
Onsite parking is convenient but presents some challenges with tight spaces and additional fees. Nevertheless, many guests appreciate the availability of secure parking close to the hotel reception.
The vibrant nightlife in the area offers plenty of entertainment options but can result in noise, particularly from nearby clubs and traffic, which might disrupt light sleepers. The hotel itself provides a cozy bar and restaurant that complement the lively surroundings.
Beds are frequently praised for their comfort, contributing to a restful sleep for most guests. While some find the beds too firm or the mattresses too thin, the overall consensus is that the beds are a strong point of the hotel stay.
As a three-star hotel, 'ibis Portsmouth' delivers solid value with clean and comfortable accommodations suitable for short visits. Guests appreciate the hotel's mid-range cost-effective position, offering the essential comforts expected from the Ibis brand.
Overall, 'ibis Portsmouth' is recommended for its excellent location, friendly staff, cleanliness and good value, making it a reliable choice for both leisure and business travelers seeking a practical, budget-friendly stay in the city center. Show more
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Dog Friendly Hotel
Ibis Portsmouth Centre allows pets for an additional fee per pet, per night. Both dogs and cats are welcome.
Hotel with Parking
This hotel offers on-site parking facilities for guests. Parking is available directly at the hotel for a daily fee.
EV charging stations
Cheap Hotel
While not the 'budget' version, it still offers competitive rates. Provides standard amenities and a reliable stay.
Accessible Hotel
The hotel offers several accessible features such as lifts and a lobby that are easy to navigate. Additionally, there are ADA-compliant rooms and parking spaces available for those with blue badges. Staff are noted to be very helpful, particularly with wheelchair access.
Hotel with EV Charging Stations
Ibis Portsmouth is equipped with EV charging stations, making it a convenient choice for travelers with electric vehicles.
3-Star Hotel
Ibis Portsmouth offers affordable and functional accommodations with a focus on essential amenities. It's a practical choice for budget-conscious travelers seeking a comfortable base for exploring the city.
Hotel near Nightlife Spots
Business Hotel
Room Types
Double SweetRoomWith free Wi-Fi, this room has a TV, tea and coffee making facilities, and a work desk. The en suite bathroom has a hairdryer.
Twin SweetRoomWith free Wi-Fi, this room has a TV, tea and coffee making facilities, and a work desk. The en suite bathroom has a hairdryer.
Guest Reviews
7.6
Good
Location
The location of the ibis Portsmouth is frequently highlighted as a standout feature, praised for being central, convenient and providing excellent value for money. Many reviews commend the hotel's proximity to key locations, including Portsmouth and Southsea railway station, the New Theatre Royal, Guildhall, Gunwharf Quays and the historic dockyard, making it ideal for both sightseeing and attending events. Guests mention the ease of access to the city center, shopping areas, nightlife and universities, all within walking distance. The hotel is also noted for being close to transportation hubs, such as the ferry port, making it a practical choice for travelers. Reviewers often find the location perfect for their specific needs, such as visiting family, attending concerts or exploring the city's main attractions. Despite its central position, the hotel offers a quiet environment and secure parking, adding to its appeal for a range of visitors.
Breakfast
The breakfast experience at the ibis Portsmouth receives largely positive feedback from guests. Many highlights include the extensive variety available with both continental and full English options praised for their plentiful and hot selections. Guests noted the freshness and consistent restocking of items with special mentions for delicious vegetarian sausages and accommodating gluten-free options. The coffee, especially from the machine, received mixed reviews, but the overall breakfast quality and selection were lauded.
The buffet style was appreciated, as was the early availability which suited those catching early ferries. Some guests found the breakfast to be slightly overpriced but still enjoyed the food. Despite occasional comments about the breakfast being basic, limited or eventually running out of certain items, the general sentiment was positive due to the friendly and efficient staff, clean facilities and the convenience of a well-presented, tasty and varied breakfast.
A few guests did encounter issues with specific breakfast items being cold or the selection being insufficiently restocked. Despite these occasional drawbacks, the majority of guests felt that the breakfast provided excellent value for money and greatly contributed to their overall satisfaction with their stay.
Dinner
The dinner experience at ibis Portsmouth offers a mixed assortment of reviews with several positive aspects highlighted by guests. Many agreed that the bar food is very good and the welcoming atmosphere in the spacious and lively bar area contributes greatly to the dining experience. The pizza and burgers are frequently acknowledged as standout items and many found the meals tasty and reasonably priced. The restaurant and bar areas received praise for their comfort and friendliness, making them enjoyable places to spend the evening.
However, some areas fell short of expectations. The dinner menu is often described as extremely limited with guests noting the need for more varied options and updates. Specific meals like lasagna and certain overcooked dishes left much to be desired in terms of taste and quality. There's also a note on the restaurant's size and its somewhat inhibiting open-plan layout next to the main reception.
Service at the restaurant was good and many visitors appreciated the reasonable pricing, although there were occasional complaints about specific high prices and the lack of acceptance of cash payments. For those with pets, the option to dine in the bar area with dogs was a noteworthy plus.
Overall, while the dining offerings at ibis Portsmouth are convenient and often enjoyable, there is room for improvement, particularly in expanding the menu choices to better cater to a wide range of tastes.
Rooms
The guest reviews for 'ibis Portsmouth' provide a clear picture of the hotel rooms. The rooms are consistently described as small with many guests noting their compact and sometimes cramped nature. This includes the bathrooms, which are often highlighted as being very tight on space. Despite the size issue, the rooms are frequently praised for being clean and well-maintained. The decor is modern and the rooms are equipped with all necessary amenities, making them functional and practical, though occasionally lacking in air conditioning which can make them stuffy.
Guests mention that while the rooms can be warm and even overheated, the comfort of the beds often compensates for the limited space. The staff are repeatedly commended for their friendliness and helpfulness, contributing to a positive overall environment. For short stays and single occupancy, the rooms are deemed adequate with many guests finding them well-laid-out and efficient for their needs. The hotel offers good value for the price, especially for those looking for a clean and comfortable place to stay. However, the limited room size might be less suitable for those planning longer visits or who need more space to move around comfortably.
Beds
The ibis Portsmouth hotel boasts a range of comfortable beds that guests frequently praise for their coziness and ability to ensure a good night's sleep. Reviewers commonly describe the beds as very comfortable with many appreciating the cleanliness and comfort of the rooms. Beds are frequently cited as comfy, providing a pleasant sleep experience.
Some guests specifically highlight the quality of the mattress as being especially comfortable. Several comments mention that the beds were large and extremely comfortable, contributing to an overall good sleep environment. There are instances of guests noting the comfort of both the beds and pillows, which adds to the positive sleeping experience.
However, a few guests mentioned beds feeling too hard or uncomfortable and the mattresses being too thin. The size of the beds also came up in some reviews with a few noting that the beds were narrow or too small, especially in double rooms. Despite this, the majority of guests found the beds to be very comfortable, even describing them as super comfy or extremely comfortable.
Overall, while there are a few mixed opinions on the firmness and size of the beds, the general consensus is that ibis Portsmouth provides a comfortable sleeping arrangement, ensuring a restful stay for the majority of its guests.
Cleanliness
The 'ibis Portsmouth' hotel is frequently praised for its outstanding cleanliness standards. Guests repeatedly describe their rooms and the hotel environment as clean, tidy and comfortable. The rooms were not only clean but also modern, bright and cozy, providing a welcoming atmosphere. Daily cleaning services ensured that rooms, including the bathroom facilities, remained spotless throughout stays with fresh towels provided consistently.
The hotel's facilities and communal areas also maintained high levels of cleanliness, contributing to an overall pleasant environment for guests. The property is described as clean and well-organised with a clean, contemporary design that enhances its appeal. While some reviews mention small room and bathroom sizes, the immaculate condition and modern decor appear to compensate well for these minor inconveniences.
Staff are noted to be friendly and helpful, adding to the positive experience. The clean and tidy aesthetics, combined with good value for money and its central location, make the ibis Portsmouth a highly recommended option for travelers seeking a spotless and comfortable stay.
Staff
The reviews for the staff at ibis Portsmouth are overwhelmingly positive, showcasing a consistent theme of friendliness, helpfulness and efficiency. Guests repeatedly highlight the staff's welcoming nature and their polite demeanor. Receptionists are frequently commended for their cheerful assistance, always ready to address any concerns and provide clear information. The staff's professionalism and ability to handle issues promptly are also noted, adding to the guests' satisfaction.
From front desk services to the bar and restaurant areas, the staff’s approachability and accommodating attitudes make a significant impact on guests. Words such as "superb," "amazing," and "exceptional" are often used to describe the overall service experience. Specific individuals like Peter, Sarah and Diana receive special mentions for their outstanding service, further emphasizing the personal and attentive care provided at the hotel.
Despite a few isolated mentions of rudeness and understaffing, the vast majority of comments reflect an excellent guest experience, further enhanced by the staff's unfailing friendliness and readiness to help. The sense of being attended to with a smile and a positive attitude resonates throughout the feedback, suggesting that the ibis Portsmouth staff plays a crucial role in ensuring a pleasant stay for their guests.
Wi-Fi
At ibis Portsmouth, the Wi-Fi has received mixed reviews from guests, but overall, it's mostly positive. Many found the Wi-Fi to be good, mentioning easy log-on access and consistent functionality throughout the building. Free Wi-Fi is offered, which is a significant advantage for travelers. Some guests appreciated the excellent connectivity, stating that the Wi-Fi worked perfectly and reliably well during their stay.
However, there were a few hiccups reported. Some guests experienced slow internet speeds and occasional difficulties in certain areas of the hotel. A handful even struggled with connection issues, necessitating daily re-registration. Despite these occasional drawbacks, the hotel seems committed to addressing connectivity concerns as they arise.
Ultimately, for the majority of guests, the Wi-Fi at ibis Portsmouth met their needs satisfactorily, providing a decent and sufficient online experience.
Parking
Parking at ibis Portsmouth offers both convenience and challenges according to guest reviews. On the positive side, the hotel provides onsite parking, which is noted as very convenient and handy, especially being close to the city center. There are plenty of secure and private parking options, some guests found it easy to park and blue badge holders benefited from free parking. Guests also praised the secure nature and the convenience of parking close to the reception.
However, the small and often full car park presents certain difficulties. The parking spaces are tight and many guests felt that the fee of £10 per day was excessive. Some reviewers were disappointed with the extra charge for parking and found it inconvenient. The limited number of spots means arriving late can lead to trouble finding a space. Despite these issues, many guests appreciated having parking available onsite, even though more clarity around the parking fees and availability at the time of booking would be beneficial.
Nightlife
The nightlife around ibis Portsmouth is vibrant and bustling with numerous bars, pubs and clubs in close proximity. Notably, the hotel's location is praised for its convenience, being near the Guildhall, the railway station and various entertainment venues. However, the active night scene comes with a downside: noise. Many guests highlight that the nightclub directly opposite the hotel generates significant noise until the early hours, often disrupting sleep. Traffic and loud revellers returning from their night out further contribute to the high noise levels, making it a point of consideration for potential visitors. Onsite, the bar and restaurant offer a lively atmosphere that aligns with the surrounding nightlife. While some rooms are quieter, noise from surrounding clubs and events remains a common concern for many guests.
3 Star
The 'ibis Portsmouth' hotel offers good facilities for a budget-friendly three-star establishment. It maintains a commendable Google rating of over 8, indicating general satisfaction among guests. While it presents itself as a budget hotel and doesn't strive for a five-star experience, it provides good value for money, making it suitable for short breaks or overnight stays.
The hotel is situated in the mid-range category and stands out with a comfortable and clean environment, albeit a bit basic. Guests appreciate the compact but effective accommodations, which are adequate for short visits and offer a good balance of quality and cost. Its common areas, including a nice bar, contribute positively to the overall experience.
Those booking a stay at ibis Portsmouth should set their expectations to a standard three-star hotel. It delivers an experience typical of the Ibis brand: practical, straightforward and meeting essential needs. For travelers looking for a cost-effective option in the city center, this hotel serves as a reliable choice, providing basic comforts and reasonable amenities for its price range.
Business
The ibis Portsmouth stands out as a practical choice for business travelers, offering a businesslike and efficient reception area and staff. The hotel ensures an easy check-in process, making the start of the stay smooth and hassle-free. Its location is highly convenient, being close to business locations and central for work-related activities. The hotel provides business amenities and has a desk within the room, complemented by good lighting options, making it a suitable environment for work. Despite the smaller room sizes, the desk setup is functional. Overall, the hotel offers good value and a competitive price, positioning itself as a favorable option for business trips.
Accessible
Ibis Portsmouth receives mixed reviews in terms of accessibility for guests with disabilities. On a positive note, the hotel offers several accessible features such as lifts and a lobby that are easy to navigate. Additionally, there are ADA-compliant rooms and parking spaces available for those with blue badges. Staff are noted to be very helpful, particularly with wheelchair access and guests appreciated amenities like storage space for bicycles and a location that is central and convenient for both business and leisure. The hotel is also well-positioned, being close to local sites, public transport and the city center.
However, some guests pointed out issues such as small and cramped rooms, which may be problematic for larger individuals or those with extensive mobility issues. The bathrooms, in particular, were mentioned as being small and potentially difficult to use for those of plus size or with limited mobility. Despite these drawbacks, the general accessibility of the hotel and supportiveness of the staff make it a viable option for many travelers with disabilities.
Dog Friendly
IBIS Portsmouth is highly regarded for its dog-friendly amenities and policies, making it a popular choice among pet owners. Dogs are warmly welcomed and integrated into various aspects of the stay, including dedicated areas in the restaurant where dogs can dine with their owners. Guests have appreciated that their pets can stay overnight without extra charges, making it an economical option for those traveling with their furry companions.
Staff members are often mentioned as being friendly, helpful and accommodating, enhancing the overall dog-friendly experience. The rooms themselves have been noted to be clean and adequate for those traveling with pets. However, a minor drawback is the lack of green spaces for dogs to relieve themselves, which may require some planning ahead.
The pet policy at Ibis Portsmouth appears to be flexible, depending on room availability and specific hotel rules. This flexibility also extends to other pets, ensuring different types of animals are considered. The positive sentiment towards the hotel's pet-friendly approach is clear with many guests expressing delight at being able to bring their dogs along and appreciating the genuine welcome that extends even to their canine companions.
No, ibis Portsmouth doesn't have any pool.
No, a spa isn't available at ibis Portsmouth.
Yes, ibis Portsmouth welcomes dogs.
Yes, parking facilities are available at ibis Portsmouth.