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Summary of reviewsRed Lion Templin's Hotel on the River is favorably situated along the serene Spokane River, earning accolades for its prime location, scenic beauty and convenient access to I90 and Coeur d’Alene. Guests appreciate the hotel's picturesque setting with a private beach and well-maintained swimming area, making it an excellent value for those seeking tranquility and natural charm.
The hotel’s on-site restaurant garners positive reviews for its excellent food, drinks and outstanding service, offering enjoyable meals against the stunning river backdrop. Despite some mixed feelings about the breakfast experience with tasty fluffy waffles and hearty options receiving praise, the absence of complimentary breakfast and occasional operational issues leave some guests unsatisfied.
The spacious, clean and generally quiet rooms provide a good night's sleep, particularly for those with river-facing views. Guests value the comfort provided by the beds and air conditioning. However, some negative feedback highlights outdated furnishings, maintenance needs and inconsistent housekeeping, detracting from the overall experience.
Cleanliness across the property shows variation; while the grounds and lobby are well-maintained, inconsistencies in room upkeep and facility conditions, as well as issues in the pool and hot tub areas, suggest a need for more diligent housekeeping and maintenance.
Staff members are frequently described as friendly, helpful and accommodating, enhancing the guest experience with their genuine efforts. Nonetheless, occasional reports of staff being overwhelmed and some unprofessional behavior suggest improvements in staffing levels and service consistency are required.
The pool and hot tub offer enjoyment, especially for children, but recurring issues with cleanliness, high chlorine levels and broken facilities indicate a need for better maintenance and attentive management.
Overall, Red Lion Templin's Hotel on the River shines in its location and the genuine friendliness of its staff, providing a scenic and relaxing environment. However, addressing the inconsistencies in room conditions, housekeeping and amenities could significantly elevate the guest experience. Show more
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Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Standard King RoomCable TV is featured in this room. A microwave and small fridge are provided.
King Room with River ViewA patio with river views is featured in this room. Cable TV is available and a microwave and small fridge are provided.
Standard Queen Room with Two Queen BedsCable TV is featured in this room. A microwave and small fridge are provided.
Queen Room with Two Queen Beds - River ViewA patio with river views is featured in this room. Cable TV is available and a microwave and small fridge are provided.
King Room with Roll-In Shower - Disability AccessCable TV, a microwave, and a small fridge are all provided in this room.
ADA features include grab bars in the bathroom, a shower with a bench and hand held shower head, low peephole, and Braille door number. TTY is available, and a flashing or vibrating alarm and doorbell are included.
Deluxe Queen Room - Disability Access/Roll-In Shower - River ViewThis room features a river view and cable TV. A microwave and small fridge is also available.
Superior King RoomGuests will have a special experience as this double room provides a pool with a view. Offering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious double room offers air conditioning, a private entrance, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Room - Disability Access/Roll-in ShowerGuests will have a special experience as this double room provides a pool with a view. Offering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a seating area and a wardrobe. The unit offers 1 bed.
Executive SuiteThis suite's standout feature is the pool with a view. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, tumble dryer, as well as heating. The unit has 1 bed.
King StudioThe pool with a view is the standout feature of this suite. Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, tumble dryer, as well as heating. The unit has 1 bed.
King Suite with Spa BathGuests will have a special experience as the suite provides a pool with a view. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, tumble dryer, as well as heating. The unit offers 1 bed.
Deluxe Suite with Spa BathThis suite provides a pool with a view. Featuring a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, tumble dryer, as well as heating. The unit offers 1 bed.
Guest Reviews
6.8
Rated
Location
Nestled beautifully along the serene Spokane River, Red Lion Templin's Hotel on the River boasts a prime location that guests consistently rave about. The proximity to both I90 and Coeur d’Alene makes it a convenient choice for travelers, while its peaceful setting offers stunning river views that many find captivating. The hotel's scenic surroundings include a private beach and well-maintained swimming area, providing a picturesque and relaxing environment.
The facility's clean and inviting appearance, coupled with helpful and friendly staff, further enhances the guest experience. The on-site restaurant receives high praise for its excellent food, drinks and outstanding service with many enjoying their meals against the backdrop of the beautiful river view. Despite some comments about the property showing its age, recent upgrades and the comfort offered by cozy, well-equipped rooms, including spacious bathtubs, contribute to a satisfying stay.
For visitors seeking tranquility and scenic beauty, the hotel’s location offers both convenience and an extraordinary natural setting, making it a hidden gem and an excellent value for those looking to bask in riverside charm.
Breakfast
The breakfast experience at Red Lion Templin's Hotel on the River has left guests with mixed feelings. On a positive note, many guests found the breakfast at the restaurant to be delicious with some specifically mentioning fluffy waffles with fruit compote and hearty breakfast options. The quality of the food in certain cases was described as very good and the service received compliments for being excellent.
However, several guests expressed disappointment that breakfast was not included in the room price, pointing out that this was particularly surprising given the cost of the rooms. The additional charges for breakfast were noted with some guests feeling that the price did not reflect the value received. Instances of mediocre food and limited options were highlighted, along with experiences of lukewarm food from chafing dishes.
Guests also pointed out operational issues, such as the lack of certain breakfast staples like milk and eggs and long preparation times despite minimal clientele. Although some found the breakfast to be a pleasant experience, the inconsistency in food quality and the perception of poor value left a significant number of visitors unsatisfied. Considering the varied feedback, potential guests might want to weigh their breakfast options when planning a stay at this hotel.
Rooms
Red Lion Templin's Hotel on the River presents a mixed bag when it comes to guest experiences with their rooms. The rooms are often praised for being spacious, clean and generally quiet, providing a good night's rest with comfortable beds and commendable air conditioning. Many guests appreciated the river-facing views that some rooms offer, enhancing the overall stay with scenic tranquility.
While many reviewers found the cleanliness of the rooms satisfactory, noting that they were well-prepared with basic amenities, consistent issues flagged include outdated furnishings and a lack of thorough maintenance. Specific problems like cigarette smells in non-smoking rooms, stains on bed covers and areas needing repair certainly detract from the experience.
Housekeeping service appears to be a significant pain point with multiple guests mentioning that their rooms were either not serviced during their stay or not ready upon arrival. Additionally, basic amenities such as coffee machines were reported missing in numerous reviews, which affected the overall convenience and comfort for guests.
Inconsistencies in room assignments were also highlighted with guests sometimes not receiving the type of room they had booked. This, coupled with comments about the need for general updates and the occasional presence of smoke smells, indicates areas where the hotel could improve.
Despite these shortcomings, the serene location by the river and the fundamental cleanliness of many rooms make Red Lion Templin's a spot with potential, especially for those who prioritize space and a good rest. However, attention to maintenance, updates and better housekeeping services could significantly elevate the guest experience.
Beds
Reviews of the beds at Red Lion Templin's Hotel on the River show a mix of opinions. Some guests found the beds to be comfortable, allowing for a good night's sleep. Several praised the beds as being comfy, super comfortable and even really comfy. However, a significant number of reviews pointed out discomfort, describing the beds as hard, very stiff or extremely uncomfortable. Issues such as old mattresses, small sheets that didn't stay on and pillows that seemed old and uncomfortable were also mentioned. The majority of positive comments suggest some guests enjoyed their sleep, but recurring negative feedback indicates inconsistency in the quality of the bedding.
Cleanliness
Red Lion Templin's Hotel on the River offers mixed cleanliness standards, as reflected in various guest reviews. The hotel's grounds and lobby area are well-maintained, providing a positive first impression. Some guests have found their rooms clean, warm and comfortable with property conditions described as clean and simple. Staff interactions, particularly with the bar staff and check-in personnel, have been noted as friendly and professional.
However, there are notable inconsistencies, primarily with room cleanliness and facility upkeep. Several guests have reported issues such as dirty bathrooms, carpets and sheets, as well as outdated and run-down furniture. Housekeeping services seem unreliable with reports of uncleaned drains, unchanged sheets and lack of replacement tissues.
Moreover, the pool and hot tub areas have been criticized for their unhygienic conditions with descriptions of brown scum and hair around the facilities. Hallways and some rooms carried unpleasant odors, including smoke and pet smells. Maintenance problems are evident with instances of slow drains, mold above showers and unsightly wall patches.
Overall, while some guests appreciate the cleanliness and comfort they experienced, there is a significant call for enhanced and consistent housekeeping and maintenance services across the property.
Staff
Red Lion Templin's Hotel on the River has received mixed reviews regarding its staff with many guests highlighting the overall friendliness and accommodating nature of the team. Numerous guests have praised the desk staff and housekeeping for being pleasant, helpful and accommodating, often going above and beyond to ensure a comfortable stay. Guests specifically mentioned that the staff made them feel well taken care of and were attentive and courteous throughout their visit.
However, some reviews noted issues with staff being stretched thin, leading to slower service and occasional unprofessional behavior. There were reports of rudeness, particularly from a few specific team members and instances where staff seemed overwhelmed due to being short-handed, affecting their ability to fully meet guests' needs.
Despite these challenges, the general sentiment remains positive with many guests recognizing the staff's efforts and dedication. The front desk staff, in particular, were consistently mentioned as friendly and kind, contributing to a welcoming atmosphere. Additionally, the hotel's proximity to the water and the availability of watercraft rentals were appreciated touches that added to the overall experience.
In summary, while there are areas for improvement, especially concerning staffing levels and consistency in service, the genuine friendliness and helpfulness of most staff members have left a positive impression on many guests.
Pool
Red Lion Templin's Hotel on the River offers a pool and hot tub with a pleasant view, which many guests find enjoyable for their children. Despite the positive feedback on the pool's initial appearance and the fun children had, several reviews highlight concerns regarding cleanliness and maintenance. Guests often mentioned that the pool area needs better cleaning and treatment with some detailing that the water's high chlorine levels caused discomfort. Additionally, issues such as a lack of towels, an unfinished remodel and broken facilities like the jacuzzi were noted repeatedly. The hot tub's inadequate temperature and cleanliness further contributed to the mixed reviews. While the pool's heated water was appreciated, consistent remarks about dirty conditions and operational problems indicate that the pool area could benefit from significant improvements and more attentive upkeep.
Yes, Red Lion Templin's Hotel on the River has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Red Lion Templin's Hotel on the River.
Yes, Red Lion Templin's Hotel on the River welcomes dogs.
No, parking facilities aren't available at Red Lion Templin's Hotel on the River.
Yes, Red Lion Templin's Hotel on the River has a gym.