World > Europe > Italy > Campania > Naples > Pozzuoli > Hotels in Pozzuoli > GRAND HOTEL SERAPIDE

GRAND HOTEL SERAPIDE

Pozzuoli , 34 Via San Gennaro Agnano (Show on Map)

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsGrand Hotel Serapide, located in a remarkable spot overlooking the Gulf of Pozzuoli, frequently earns high praise for its stunning views and strategic position between Naples and Pozzuoli. Guests appreciate the hotel as an ideal base for exploring the Phlegraean coastline, enjoying easy access to public transportation, and a serene setting near thermal springs. The breathtaking sea views, especially when enjoyed during breakfast or from the terrace, add to the hotel's appeal as a retreat from the bustling city life.

Visitors consistently commend the spacious and comfortable rooms, which feature modern decor, luxurious bathrooms, and impressive sea views. The hotel's recent renovations reflect a commitment to providing stylish and functional accommodations, with cleanliness maintained to a high standard. Additionally, the hotel offers free and ample parking, adding convenience for those traveling by car.

The breakfast experience at Grand Hotel Serapide stands out with its quality and variety, served on a terrace that offers picturesque views of the bay. Despite occasional suggestions for a broader selection, the freshness and abundance of the offerings significantly enhance guests' enjoyment. While the dinner service receives mixed feedback due to limited menu options, guests appreciate certain standout dishes and the pleasing ambiance of dining with a view.

The staff at Grand Hotel Serapide are frequently highlighted for their exceptional friendliness and hospitality. With a warm and accommodating approach, specific team members have gone above and beyond in making guests feel valued and well-cared-for. Although there are occasional remarks about inconsistencies in service, the prevailing sentiment is one of satisfaction.

While certain aspects of the hotel may not fully meet the expectations typically associated with a four-star establishment, Grand Hotel Serapide offers an appealing stay marked by beautiful vistas, cleanliness, and attentive service. With some enhancements in service and amenities, the hotel could further align with its four-star promise.
Show more

Categories

Hotel with Parking

This 4-star hotel offers free private parking and has a garden, terrace, and restaurant. It is well-regarded for its excellent service and views.

Accessible Hotel

GRAND HOTEL SERAPIDE provides wheelchair access and an elevator. It explicitly features rooms designed for special mobility needs, which are barrier-free and include bathrooms and showers with specific supports. The hotel's common areas are also easily accessible due to the absence of architectural barriers.

4-Star Hotel

This hotel offers comfortable accommodations and excellent service. Its location provides easy access to local attractions, making it ideal for travelers seeking both relaxation and exploration.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Room Types

Double Room Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as garden views. The unit has 1 bed.

Double Room with Sea View Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as sea views. The unit has 1 bed.

Double Room with Extra Bed The spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. The double room features a wardrobe, a safe deposit box, heating and a flat-screen TV. The unit offers 2 beds.

Large Double Room Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.

Superior Double Room Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as sea views. The unit offers 2 beds.

Junior Suite with Terrace Guests will have a special experience as this suite offers a hot tub and a spa bath. The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a bidet. The unit has a minibar, sea views, a terrace and wine/champagne is featured for guests. The unit offers 1 bed.

Suite with Spa Bath Guests will have a special experience as this suite offers a hot tub, a spa bath and a fireplace. The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a bidet. This suite has a minibar, flat-screen TV, sea views, as well as wine/champagne for guests. The unit offers 1 bed.

Queen Room with Sea View Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as sea views. The unit offers 2 beds.

Standard Double Room Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room offers air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 1 bed.

Double or Twin Room with Balcony The twin/double room offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

Studio with Balcony This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite offers a flat-screen TV, a washing machine, a minibar, a wardrobe as well as garden views. The unit offers 1 bed.

Standard Triple Room Providing free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The triple room provides air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 3 beds.

Studio The well-equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The studio offers air conditioning, a washing machine, as well as a private bathroom featuring a shower and a bidet. The unit offers 3 beds.

Junior Suite The hot tub and spa bath are the standout features of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. There is a minibar, a wardrobe and a terrace and complimentary wine/champagne is available for guests. The unit has 1 bed.

Standard Double or Twin Room

About GRAND HOTEL SERAPIDE

License: 15063060ALB0074, IT063060A15V7D6KNR

Guest Reviews

Location

Nestled in a stunning position overlooking the Gulf of Pozzuoli, Grand Hotel Serapide boasts a truly exceptional location. Guests appreciate its strategic spot between Naples and Pozzuoli, making it an ideal base for exploring the rich Phlegraean coastline. The property's enviable position offers breathtaking views of the sea, providing a picturesque backdrop, especially when enjoying breakfast or relaxing on the terrace. The location is perfect for those seeking a retreat from the hustle and bustle of Naples, yet close enough for easy access via the metro and public transportation.

Visitors highlight the beauty and cleanliness of the modern facility, complemented by convenient amenities such as free parking. Its proximity to local attractions like the Air Force Academy and the island of Procida makes it a practical choice for diverse excursions. The hotel's secluded setting near thermal springs further enhances its appeal, offering a serene environment for guests seeking tranquility.

While navigating to the hotel might present a minor challenge due to signage issues, the ease of driving access and strategic placement more than compensates for it. For travelers looking for great value, Grand Hotel Serapide not only delivers magnificent views and a charming atmosphere but also serves as an excellent launchpad for exploring the marvels of the Napoli region.

Breakfast

Grand Hotel Serapide offers a breakfast experience that generally leaves guests satisfied and delighted. Many reviews highlight the breakfast as excellent, abundant, and diverse, with a variety of sweet and savory options. The freshness and quality of the offerings, including fresh fruits, eggs, and cappuccino, garner positive mentions. Guests are particularly impressed by the breakfast's setting on the terrace, which offers a stunning view of the bay, adding a picturesque element to the dining experience. This view is often described as exceptional and magnificent, enhancing the enjoyment of the meal.

Despite the generally positive reception, there are occasional comments suggesting room for improvement in terms of variety and quality, especially concerning savory options and the use of fresh, homemade products. Some guests mention that arriving later in the morning may result in a limited selection, leading to a less satisfying experience. Nonetheless, the abundance and high-quality offerings are repeatedly noted, suggesting that the breakfast at Grand Hotel Serapide stands out among hospitality experiences in Italy.

Overall, the breakfast experience at Grand Hotel Serapide combines excellent food quality with a breathtaking view, making it a memorable part of a guest's stay.

Dinner

Dining at GRAND HOTEL SERAPIDE is a mixed experience that presents some highs and lows. On a positive note, the hotel features an excellent restaurant with some guests praising it as one of the best. The à la carte restaurant has been noted for its great food, delivering delicious dishes on multiple occasions. Guests have enjoyed tasty dinners with some options regarded as very good and budget-friendly. Additionally, the restaurant offers pleasant views from its outdoor terrace, enhancing the dining experience.

However, there are areas that require attention. The menu is often described as limited, with a notable reliance on frozen vegetables and an emphasis on simple dishes like pizza of not the highest quality. The dinner selections sometimes fall short of what guests expect from a 4-star venue, with some finding the options disappointingly sparse and not particularly well-prepared. Despite these limitations, the dedicated staff sometimes go out of their way to accommodate guests, providing memorable personal touches like an exceptional grilled ham and cheese sandwich. Overall, while the dining experiences at GRAND HOTEL SERAPIDE have room for improvement, the efforts of the staff and certain memorable meals leave a favorable impression on many visitors.

Rooms

Grand Hotel Serapide is frequently praised for its spacious and comfortable rooms, often highlighted as bright and well-equipped, contributing to guests' overall satisfaction. Many visitors appreciated the modern decor and the impressive sea views available from balconies and panoramic terraces, enhancing the hotel's appeal. Cleanliness is generally noted as excellent, with rooms consistently described as spotless and welcoming, reflecting the hotel's commitment to maintaining a high standard of hygiene.

Beds are frequently mentioned as convenient and comfortable, ensuring a restful night's sleep. The hotel's recent renovation is evident in the new, modern furnishings that offer functional and stylish accommodations. Guests enjoy the large and luxurious bathrooms, equipped with ample amenities, further enhancing the comfort of their stay.

Some reviews highlighted minor issues, such as occasional maintenance lapses and rooms positioned far from the elevator, but these are outliers amidst primarily positive feedback. Despite these instances, the hotel's prime location and breathtaking views make it a desirable choice for travelers seeking both comfort and scenic beauty.

Grand Hotel Serapide stands out for its spaciousness, cleanliness, and magnificent vistas, making it a popular choice among guests who value tranquility and modern conveniences during their stay.

Beds

Nestled in its charm, Grand Hotel Serapide offers a sleeping experience that generally delights its guests with notably comfortable beds. Many travelers describe the beds and pillows as akin to sleeping on clouds, highlighting the luxury of a restful night's sleep. The rooms themselves are often praised for being spacious and comfortable, contributing to an overall relaxing stay.

However, the reviews reveal a few inconsistencies. Some guests found the bedding less than satisfactory, with certain beds described as uncomfortable and reminiscent of a hospital sofa. A particular incident involving an infestation of ants detracted from what otherwise could have been a restful night. Additionally, while most beds are lauded for comfort, the size of the single beds might not meet the needs of those seeking more space.

Overall, when it comes to sleep quality, Grand Hotel Serapide generally delivers, with the majority of visitors enjoying the comfort of the bedding, though a few might find room for improvement in specific instances.

Cleanliness

Grand Hotel Serapide is often praised for its remarkable cleanliness and modern facilities. The majority of guests highlighted the hotel's immaculate condition, describing it as very clean and well-equipped. Many appreciated the hotel's beautiful and comfortable structure, noting that the rooms and common areas were consistently spotless and fragrant. Visitors also commended the staff for being nice, attentive, and maintaining a welcoming environment. The hotel combines its cleanliness with stunning ocean views, making it a delightful stay for guests. However, there were some contrasting opinions regarding the cleanliness of certain rooms, which had issues like limescale in the showerheads and occasional oversight by housekeeping. Despite these isolated incidents, the hotel's overall cleanliness and service largely received positive feedback from guests.

Staff

The Grand Hotel Serapide has consistently garnered praise for its exceptional staff, with guests emphasizing their warmth and friendliness. Many visitors noted the wonderful reception team, who were not only welcoming but also highly responsive and informative. Front desk personnel stood out for their kindness and readiness to propose solutions to any concerns, reflecting a deep commitment to hospitality. Guests frequently mentioned the accommodating nature of the wait staff, highlighting their professionalism and attentiveness.

Staff members like Ciccio, Luigi, and Francesco were specifically mentioned for their helpfulness and attention to detail, enhancing the overall guest experience. From the cleaning crew to the service staff, the hotel's team consistently offered courteous and kind interactions, making every guest feel valued.

However, there were occasional remarks about inconsistencies in the friendliness and courtesy of some staff members, suggesting room for improvement in uniform service delivery. Despite this, the prevailing sentiment underscores the staff's dedication to creating a pleasant and welcoming environment, further enriched by fantastic service and a willingness to assist with transport, tours, and on-site amenities.

Parking

Grand Hotel Serapide offers a variety of parking options that cater to different needs. Guests have often appreciated the free parking amenities, noting its convenience and availability. The hotel provides both ample and spacious parking areas, some under surveillance, which adds to the sense of security. For those who prefer proximity, parking is available within the property, though some reviews mention the lot can be distant and occasionally difficult to find. Despite this, there are options for close luggage drop-off, making it manageable for guests with additional gear.

For visitors attending events nearby, shared parking is available at a reasonable price, ensuring accessibility without breaking the bank. The location of the parking areas also complements the hotel's strategic position for those traveling by car, offering convenient access to the metro for trips into Naples. While the parking is generally praised, some reviews highlight challenges with unpaved or poorly lit areas, as well as instances of having to move vehicles and park outside of hotel barriers.

Despite these minor inconveniences, the availability of a free shuttle service until late afternoon adds another layer of convenience for guests seeking ease of transportation. Overall, Grand Hotel Serapide provides sufficient and varied parking solutions for its guests, enhancing their stay by aligning with their transportation needs.

4 Star

Nestled on the outskirts of Pozzuoli, the Grand Hotel Serapide offers the convenience of free private parking amidst its serene surroundings. However, the experience gathered from guests suggests that certain expectations, typically associated with a four-star establishment, may not be fully realized. Visitors have noted a desire for enhancements in various aspects, particularly in the level of service and amenities. While undergoing renovations, it seems not all facilities were available, leading to some understandable limitations. The breakfast, although encompassing a good selection, has room for improvement with a call for more regional and freshly made options to better reflect local culinary traditions. Practical in-room features, such as the provision of disposable cups and an absence of shelving, indicate areas that could benefit from refinement. Additionally, the early check-out and preference for cash payments at departure are areas noted by guests that could be more aligned with contemporary standards. Despite these remarks, the potential for improvement suggests that with some adjustments, the Grand Hotel Serapide can more fully embody its stated four-star ambition.

No, GRAND HOTEL SERAPIDE doesn't have any pool.

No, a spa isn't available at GRAND HOTEL SERAPIDE.

No, GRAND HOTEL SERAPIDE doesn't allow dogs.

Yes, parking facilities are available at GRAND HOTEL SERAPIDE.

No, GRAND HOTEL SERAPIDE doesn't have a gym.

Location Show Map

More Options