NH Prague City
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Summary of reviewsNH Prague City enjoys a fantastic, centrally located setting with strong connectivity, notably near the Andel metro and tram station. This prime location makes it easy for guests to access Prague's old city center and main attractions like Charles Bridge. The bustling Andel shopping center, along with various restaurants and bars, are conveniently close, offering extra amenities to guests. Despite its proximity to busy areas, the hotel's surroundings are relatively quiet, especially in rooms facing the garden or park and the unique cable car feature adds a charming touch to the hotel's accessibility.
The breakfast offerings at NH Prague City have received abundant praise for their rich and varied options, including freshly made omelettes, scrambled eggs, sausages, cheeses and yogurts. Guests highlight the lavish and regularly replenished buffet, catering to diverse tastes with high-quality and fresh ingredients. Although there were minor criticisms regarding occasional monotony or overcrowding, breakfast is consistently lauded as a standout feature. Friendly and professional service from the staff enhances the overall breakfast experience.
Dining at NH Prague City is diverse and generally well-received. The main restaurant offers a rich selection of dishes with particularly high marks for the Italian restaurant and the superb rooftop dining accessible by cable car. The Red Bar is noted for its great aperitifs and snacks, although some feedback points to the need for service improvements. Guests appreciate the abundant and excellent buffet offerings for dinner, despite minor inconveniences like limited menu options and occasional service issues.
Rooms at NH Prague City are frequently praised for their spaciousness, cleanliness and comfort. Guests appreciate large, comfortable beds, well-equipped amenities and rooms offering beautiful panoramic views of Prague. Although some rooms feel slightly dated and may need renovation, most guests find them to be a comfortable and solid choice.
The hotel receives commendable praise for its cleanliness with well-maintained rooms and general environments. Specific mentions include clean bathrooms, consistently tidy beddings and the thoroughness of housekeeping. While a few reviews note occasional lapses in cleaning, overall feedback on cleanliness is highly positive.
The staff at NH Prague City are often highlighted for their friendliness, professionalism and helpfulness. Receptionists, housekeeping and breakfast service staff receive commendations for their courteous and accommodating demeanor. Despite occasional critiques about unresponsive interactions, the overall service quality remains strong.
WiFi service at NH Prague City is a mixed experience. Guests appreciate the free and generally reliable WiFi, especially in common areas. However, inconsistent performance in rooms, particularly on higher floors, is a recurring issue, suggesting room for improvement in extending strong coverage throughout all hotel areas.
The spa and gym areas are considered pleasant and well-maintained. The wellness area, including a sauna and steam room, offers a relaxing experience despite compactness. Guests praise the cleanliness and modernity of these facilities and commend the Thai massage services. Minor space and accessibility issues were noted, but overall, the facilities contribute positively to guests' stays.
Parking opinions are varied with some guests appreciating the convenience and security of the underground garage, including the EV charging station. However, frequent complaints about high costs, difficulties in reserving spaces and tight maneuverability indicate room for improvement.
Overall, NH Prague City offers a comfortable, well-connected stay with standout breakfast offerings and friendly staff, presenting a strong choice for travelers exploring Prague.
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The breakfast offerings at NH Prague City have received abundant praise for their rich and varied options, including freshly made omelettes, scrambled eggs, sausages, cheeses and yogurts. Guests highlight the lavish and regularly replenished buffet, catering to diverse tastes with high-quality and fresh ingredients. Although there were minor criticisms regarding occasional monotony or overcrowding, breakfast is consistently lauded as a standout feature. Friendly and professional service from the staff enhances the overall breakfast experience.
Dining at NH Prague City is diverse and generally well-received. The main restaurant offers a rich selection of dishes with particularly high marks for the Italian restaurant and the superb rooftop dining accessible by cable car. The Red Bar is noted for its great aperitifs and snacks, although some feedback points to the need for service improvements. Guests appreciate the abundant and excellent buffet offerings for dinner, despite minor inconveniences like limited menu options and occasional service issues.
Rooms at NH Prague City are frequently praised for their spaciousness, cleanliness and comfort. Guests appreciate large, comfortable beds, well-equipped amenities and rooms offering beautiful panoramic views of Prague. Although some rooms feel slightly dated and may need renovation, most guests find them to be a comfortable and solid choice.
The hotel receives commendable praise for its cleanliness with well-maintained rooms and general environments. Specific mentions include clean bathrooms, consistently tidy beddings and the thoroughness of housekeeping. While a few reviews note occasional lapses in cleaning, overall feedback on cleanliness is highly positive.
The staff at NH Prague City are often highlighted for their friendliness, professionalism and helpfulness. Receptionists, housekeeping and breakfast service staff receive commendations for their courteous and accommodating demeanor. Despite occasional critiques about unresponsive interactions, the overall service quality remains strong.
WiFi service at NH Prague City is a mixed experience. Guests appreciate the free and generally reliable WiFi, especially in common areas. However, inconsistent performance in rooms, particularly on higher floors, is a recurring issue, suggesting room for improvement in extending strong coverage throughout all hotel areas.
The spa and gym areas are considered pleasant and well-maintained. The wellness area, including a sauna and steam room, offers a relaxing experience despite compactness. Guests praise the cleanliness and modernity of these facilities and commend the Thai massage services. Minor space and accessibility issues were noted, but overall, the facilities contribute positively to guests' stays.
Parking opinions are varied with some guests appreciating the convenience and security of the underground garage, including the EV charging station. However, frequent complaints about high costs, difficulties in reserving spaces and tight maneuverability indicate room for improvement.
Overall, NH Prague City offers a comfortable, well-connected stay with standout breakfast offerings and friendly staff, presenting a strong choice for travelers exploring Prague.
Hotel Taking Steps Towards Sustainability
As part of the NH Hotel Group, this hotel participates in the brand's sustainability initiatives aimed at minimizing environmental footprint and promoting responsible tourism.
Hotel with Tennis Courts
This hotel is listed as having tennis courts.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
NH Prague City enjoys a fantastic location noted for its strong connectivity and close proximity to key points of interest. The hotel is conveniently situated near the Andel metro and tram station, making access to public transportation straightforward and efficient. Travelers appreciate the hotel's central setting, which is just a short walk or brief tram ride away from Prague's old city center and main tourist attractions like Charles Bridge.
The bustling Andel shopping center, along with various restaurants, bars and shops, are within easy reach, offering guests additional convenience. Despite being near a busy intersection, many guests found the hotel area to be relatively quiet, especially in rooms facing the garden or park.
The unique cable car feature enhances accessibility to the upper rooms and adds a touch of charm to the location. Strategic placement of the hotel allows for a peaceful retreat while remaining well-connected to the city's vibrant areas. All in all, NH Prague City's central yet serene environment makes it an excellent base for exploring Prague.
The breakfast at NH Prague City has garnered a lot of positive feedback from guests, highlighting its rich and varied offerings. Many have praised the wide selection available, including delicious omelettes, freshly made scrambled eggs and a diverse range of sausages, cheeses and yogurts. The lavish and extensive buffet includes plenty of options for all tastes with numerous mentions of the breakfast being very good, fantastic, amazing and even superb.
Guests appreciated the plentiful and abundant nature of the breakfast, noting that it was rich in variety and regularly replenished. The breakfast exceeded many guests' expectations, offering something for everyone, including international choices and options for children. The quality and freshness of the food were frequently commended with specific mentions of delicious and tasty dishes that were a highlight of the stay.
However, there were some criticisms, including comments about the breakfast being monotonous, insufficient or not up to 4-star standards. Some guests felt the breakfast could benefit from more fresh vegetables and fruits, while a few noted the breakfast room could become overcrowded and disorganized. Despite these drawbacks, the overall sentiment remains overwhelmingly positive with breakfast often described as a standout feature of the hotel experience.
The friendly and professional service from the staff further enhanced the breakfast experience, making it a highly recommended aspect of staying at NH Prague City.
'NH Prague City' offers a diverse dining experience that has left many guests pleased with their meals. The main restaurant, noted for its rich selection of dishes and fantastic food, occasionally hosts events leading to closures, but generally receives high marks for quality. Patrons particularly praise the Italian restaurant and the superb rooftop dining accessible via cable car, which provides not just delicious food but an amazing ambiance.
There are multiple dining facilities within the hotel, including a Red Bar known for its great aperitifs, cocktails and late-night snacks, though it received feedback regarding unfriendly service and the need for seat replacements. The terrace barbecue and Sky Lounge, although sometimes exclusive to VIP guests or groups, offer delightful dining options and breathtaking views.
Breakfast is another highlight, featuring a morning buffet with fresh omelettes cooked on-site. Guests appreciate the varied selections available, from scrambled eggs to other popular breakfast items. Additionally, the bar provides a cozy setting for both drinks and meals with dinner in the hotel praised for abundant and excellent buffets.
However, some guests experienced minor inconveniences such as limited menu options in the main restaurant, difficulties with charging food to their rooms and occasional service friendliness issues. Despite these, the overall impression is of a satisfying culinary experience with very reasonable prices.
The rooms at NH Prague City are frequently praised for their spaciousness, cleanliness and comfort. Many guests highlight the large, comfortable beds and the well-equipped amenities, including mini fridges, kettles and kitchenettes in some rooms. The hotel offers a mix of modern and tastefully furnished rooms with some featuring balconies that provide beautiful panoramic views of Prague.
Soundproofing appears to be effective for rooms facing the street, although some guests note noise issues when windows are open. Park-facing rooms and those on higher floors are lauded for their tranquility and pleasant views. Suites and duplex rooms are particularly appreciated for their luxurious feel and extra space.
However, a few reviews mention that some rooms feel slightly dated and in need of renovation. Issues such as narrow curtains, non-functional air conditioning and outdated furniture are noted, alongside occasional cleanliness concerns. Despite these minor drawbacks, the overall feedback on room quality, size and comfort is quite positive, making NH Prague City a solid option for travelers seeking spacious and well-appointed accommodations.
NH Prague City has garnered plenty of positive feedback regarding its beds with numerous guests highlighting their comfort and size. Many reviews praise the beds as being large, often described as king-size and extremely comfortable. Visitors frequently note the cleanliness and quality of the mattresses with many appreciating the spaciousness and supportive nature of the beds.
Families have found the family rooms to be adequately spacious with decent beds, while couples and solo travelers often compliment the availability of both firm and soft pillows. There are mentions of excellent bed sizes, providing a restful sleep experience overall. Guests have reported a consistent level of comfort, citing words like "comfy," "very comfy," "super comfy," and "unbelievable" to describe their satisfaction with the bedding.
Despite a few outliers noting issues with specific mattresses or pillow comfort, the general consensus is that NH Prague City excels in providing a good night's sleep. The hotel rooms feature large, comfortable beds that cater to a variety of sleeping preferences, making it a reliable choice for a restful stay.
NH Prague City has earned commendable praise for its cleanliness, highlighted by many guests who have been consistently impressed with the immaculate upkeep of the hotel. A significant number of reviews point out the clean and well-maintained rooms with phrases such as "clean rooms", "clean and spacious" and "clean and lovely rooms" frequently mentioned. Guests appreciate that their rooms are ready for occupancy upon arrival and consistently well-maintained throughout their stay. The hotel’s general environments, from the lobby to the gym, are noted to be spotless, although there are occasional comments about areas that could use more attention.
The bathrooms have also been singled out for their cleanliness with specific mentions of "clean bathrooms" and "clean bathroom with bathtub". The beddings are clean and rooms are described as comfortable and tidy. Housekeeping has generally received accolades for their thoroughness and efficiency.
On the downside, a few guests have reported experiences where cleaning didn't meet their expectations, noting issues such as dust and insufficient trash removal. Despite these occasional shortcomings, the overall feedback on the cleanliness at NH Prague City is highly positive.
The hotel’s staff and their dedication to maintaining a high standard of cleanliness throughout the property is also frequently praised. From guestrooms to shared facilities, the consistent efforts to keep the environment clean and welcoming have not gone unnoticed. Overall, NH Prague City appears to offer a comfortable and hygienic stay, continuously striving to maintain a clean and inviting atmosphere for its guests.
NH Prague City boasts a staff whose efforts and professionalism largely impress guests. Many reviewers highlight the staff’s friendliness and attentiveness, often describing them as very helpful, accommodating and professional. Receptionists, in particular, have received praise for their courteous service with mentions of specific staff members who made memorable contributions.
Guests also appreciate the multilingual capability of the staff with commendations for their fluency in English and German. Housekeeping and breakfast service staff were noted for their pleasant demeanor, adding to the overall positive experience.
However, there are occasional criticisms. Some guests encountered unresponsive or overwhelmed reception staff with periodic mentions of unfriendly interactions. Communication issues and a lack of hospitality training for some staff were noted, suggesting variability in service quality.
Overall, the majority of feedback underscores a positive experience with friendly, polite and helpful staff, making NH Prague City’s service one of the hotel’s strongest points.
The WiFi experience at NH Prague City offers a mix of feedback. Guests appreciate the free WiFi service and find it to be reliable and sufficiently fast in many areas of the hotel, particularly downstairs and in certain common areas. The connection is often described as good with some guests noting the convenient, never lagging and very fast speeds that made their stay more pleasant.
However, a recurring issue appears to be the inconsistent performance in the rooms, particularly on the top floors, where the WiFi signal can be weak or non-existent. Several guests mentioned having to resort to phone tethering to get their work done due to the unworkable internet connection in their rooms.
While some guests enjoyed a seamless browsing experience, others noted that the WiFi was slow, erratic and prone to dropping out, which disrupted their connectivity. The hotel's WiFi service is generally functional and free, but there's room for improvement, especially in extending strong and reliable coverage throughout all areas of the hotel.
NH Prague City offers a pleasant and well-maintained spa experience. Guests can enjoy a diverse array of facilities, including a well-equipped sauna and a relaxation room. Although the sauna area is noted as small, it is consistently described as clean and functional. There's a wellness area that features a Finnish sauna, a steam room and a whirlpool, creating a relaxing oasis for visitors. Despite its compact size, the wellness area meets the needs of guests seeking comfort and tranquility.
The gym, situated adjacent to the spa, is also well-equipped, although some feel it could benefit from updates. Cleanliness and modernity are hallmarks of both the gym and spa areas, contributing to a comfortable and safe environment for guests. Thai massage services receive high praise, adding a touch of luxury to the wellness offerings.
It's worth noting that there is a fee for the wellness area and some guests were surprised that certain spa facilities were not included in their stay. A few mentioned that the sauna/steam room area could feel cramped and there were occasional mentions of an unpleasant smell in the sauna.
Overall, NH Prague City's spa and wellness facilities offer a well-rounded mix of relaxation and fitness options despite some minor drawbacks related to space and accessibility.
NH Prague City offers a well-equipped gym that has garnered positive feedback from guests for its up-to-date facilities and sufficient range of equipment. The gym is deemed satisfactory for short workouts and is open 24/7, providing accessibility and convenience for all guests. Many guests appreciated the clean and well-maintained nature of the gym and sauna areas. Additionally, the fitness center includes a selection of Technogym cardio machines, dumbbells and a barbell rack, making it suitable for both weightlifting and general exercise.
The sauna and steam room, while slightly small, are described as clean and well-maintained. Some guests noted the availability of additional amenities such as Thai massage. Though there were minor mentions of a need for newer equipment and a slightly smaller space, the overall sentiment about the gym remains positive. Guests found it a valuable addition to their stay, contributing to the hotel's modern and well-rounded facilities.
When visiting NH Prague City, guests will find a variety of opinions regarding the hotel's parking facilities. While there are positive notes highlighting the availability and convenience of parking, there are several recurring concerns that potential visitors should be aware of.
Many reviews emphasized the convenience of having on-site parking and the security provided by the underground parking garage. Some guests appreciated the good organization of the parking spaces and the fact that a reasonable number of parking spots were consistently available. Additionally, the presence of an EV charging station was noted positively by electric car drivers.
However, a significant number of complaints were directed towards the high cost of parking with several guests describing the fees as excessive. The standard rate was frequently mentioned as being around 27 euros per night, which many felt was disproportionately high. Compared to German standards, the parking costs were especially critiqued as being steep.
The difficulty in reserving a parking space was another commonly cited issue. Guests often reported that it was not possible to book a parking space in advance and they encountered challenges in finding available spots upon arrival. The tight and small parking spaces in the underground garage also drew criticisms for being hard to maneuver around.
Furthermore, the limited number of parking spaces and the fact that some spaces were reserved for specific clients added to the frustration of some visitors. Although alternatives like free on-street parking were mentioned, these were often available only during specific hours and did not fully offset the inconvenience and cost of the hotel's own parking facilities.
In conclusion, while NH Prague City provides secure and convenient parking options, guests should be prepared for potentially high fees and limited availability. Those planning to park their cars during their stay might want to consider these factors to avoid any unwelcome surprises.
NH Prague City provides an option for electric vehicle (EV) charging within their private parking garage, which includes a wallbox for EVs. Guests have appreciated the availability of this facility, finding the charging possibility convenient and useful. However, it's important to note that some have experienced issues with the charging station not working during their stay. Despite this, the cost for charging, set at 35 cents per kilowatt-hour, has been highlighted. Lastly, there seems to be a lack of information regarding the EV charging facilities, which could benefit from improvement.
The NH Prague City is an impressive choice for families looking for a comfortable, kid-friendly stay in Prague. Guests frequently praise the spacious and well-appointed family rooms, highlighting their suitability for accommodating families with both young children and teenagers. The rooms are described as clean and sizable with many guests appreciating the large, diverse layouts and the presence of family beds, making sleeping arrangements reasonable and comfortable.
Families particularly enjoy the amenities catered to children, such as the free children's breakfast, playgrounds and sports courts. The hotel's funicular or cable car is repeatedly mentioned as a highlight, especially appealing to the youngest guests. In addition, the Sky Lounge and the stunning views from the elevators have also been well-received by families.
The hotel's quiet environment and family-friendly atmosphere stand out, creating an ideal spot for a family vacation. Positive reviews mention the fulfillment of specific room requests, including quiet rooms and family room upgrades, adding to the overall satisfaction of family visitors. Despite some minor issues like the occasional need for updates in room furnishings or bed setups, these seem to be effectively managed by the hotel staff.
Overall, the NH Prague City comes highly recommended for family stays, offering a great mix of comfort, convenience and engaging activities for children.
NH Prague City is a modern hotel strategically located near the highway, making it an ideal choice for business travelers. The accommodations are tailored for business users with well-sized rooms and amenities designed to meet professional needs. The hotel boasts sufficient business facilities, including a business center, good-sized meeting and conference rooms and provisions for professional business meetings.
Guests appreciate the efficient service, including quick check-in and check-out processes. The staff is noted for being professional and helpful, contributing to the well-maintained environment of the hotel. The venue is comfortable for business stays, providing a practical setting in the business district of Prague.
However, some guests have reported frequent internet issues and poor Wi-Fi performance during evening hours. Despite this, the overall feedback highlights NH Prague City as a good choice for business trips with its excellent conference services, wide tables for work and convenient garage facilities.
In summary, NH Prague City effectively caters to business travelers with its modern amenities and efficient service, though the Wi-Fi could be more reliable. It stands out as a reasonable option for any business-related visit to Prague.
Nestled in an accessible location, NH Prague City offers a range of amenities designed for guests with disabilities. The hotel has accessible rooms available, equipped with essential features such as grab bars in the bathrooms to ensure comfort and convenience. The entrances are accessible and there is an elevator that guests can use from the street level, enhancing mobility within the hotel. The use of lifts is particularly beneficial for disabled guests, providing access to different parts of the hotel, including a unique cable car connecting to the upper part of the property.
However, it's noteworthy that the hotel is not fully wheelchair-accessible. While some rooms are accessible, they can be tight on space and not all facilities are designed with wheelchair users in mind. For those needing more extensive accommodations, it's recommended to make enquiries beforehand to confirm specific requirements. Despite having some accessible features, improvement in overall accessibility is needed to better cater to all guests. On a positive note, the hotel is handily located near public transportation, offering short distances to nearby transit options.
NH Prague City offers a romantic ambiance that appeals to couples seeking a memorable getaway. With romantic rooms and special accommodations tailored for couples, the hotel provides an inviting setting for intimate stays. Guests can enjoy a romantic dinner on the rooftop terrace, which offers beautiful views of Prague, making it an ideal spot for special occasions like wedding anniversaries. The hotel's balconies also feature good views, enhancing the romantic experience. Overall, NH Prague City stands out as a good place for couples visiting Prague, providing a perfect backdrop for romantic getaways.
NH Prague City offers convenient accommodations for travelers with dogs, making it a dog-friendly choice for those traveling with pets. Guests have highlighted the benefit of being able to stay with their pets, whether it be a dog or a cat, which adds to the appeal for animal lovers. Some travelers have mentioned the necessity of changing rooms to ensure a quieter and more comfortable stay, avoiding instances where a dog might bark at every passing child. Overall, the hotel’s policies and amenities are conducive to a romantic and pet-inclusive stay.
Location Show Map
Location
The bustling Andel shopping center, along with various restaurants, bars and shops, are within easy reach, offering guests additional convenience. Despite being near a busy intersection, many guests found the hotel area to be relatively quiet, especially in rooms facing the garden or park.
The unique cable car feature enhances accessibility to the upper rooms and adds a touch of charm to the location. Strategic placement of the hotel allows for a peaceful retreat while remaining well-connected to the city's vibrant areas. All in all, NH Prague City's central yet serene environment makes it an excellent base for exploring Prague.
Breakfast
Guests appreciated the plentiful and abundant nature of the breakfast, noting that it was rich in variety and regularly replenished. The breakfast exceeded many guests' expectations, offering something for everyone, including international choices and options for children. The quality and freshness of the food were frequently commended with specific mentions of delicious and tasty dishes that were a highlight of the stay.
However, there were some criticisms, including comments about the breakfast being monotonous, insufficient or not up to 4-star standards. Some guests felt the breakfast could benefit from more fresh vegetables and fruits, while a few noted the breakfast room could become overcrowded and disorganized. Despite these drawbacks, the overall sentiment remains overwhelmingly positive with breakfast often described as a standout feature of the hotel experience.
The friendly and professional service from the staff further enhanced the breakfast experience, making it a highly recommended aspect of staying at NH Prague City.
Dinner
There are multiple dining facilities within the hotel, including a Red Bar known for its great aperitifs, cocktails and late-night snacks, though it received feedback regarding unfriendly service and the need for seat replacements. The terrace barbecue and Sky Lounge, although sometimes exclusive to VIP guests or groups, offer delightful dining options and breathtaking views.
Breakfast is another highlight, featuring a morning buffet with fresh omelettes cooked on-site. Guests appreciate the varied selections available, from scrambled eggs to other popular breakfast items. Additionally, the bar provides a cozy setting for both drinks and meals with dinner in the hotel praised for abundant and excellent buffets.
However, some guests experienced minor inconveniences such as limited menu options in the main restaurant, difficulties with charging food to their rooms and occasional service friendliness issues. Despite these, the overall impression is of a satisfying culinary experience with very reasonable prices.
Rooms
Soundproofing appears to be effective for rooms facing the street, although some guests note noise issues when windows are open. Park-facing rooms and those on higher floors are lauded for their tranquility and pleasant views. Suites and duplex rooms are particularly appreciated for their luxurious feel and extra space.
However, a few reviews mention that some rooms feel slightly dated and in need of renovation. Issues such as narrow curtains, non-functional air conditioning and outdated furniture are noted, alongside occasional cleanliness concerns. Despite these minor drawbacks, the overall feedback on room quality, size and comfort is quite positive, making NH Prague City a solid option for travelers seeking spacious and well-appointed accommodations.
Beds
Families have found the family rooms to be adequately spacious with decent beds, while couples and solo travelers often compliment the availability of both firm and soft pillows. There are mentions of excellent bed sizes, providing a restful sleep experience overall. Guests have reported a consistent level of comfort, citing words like "comfy," "very comfy," "super comfy," and "unbelievable" to describe their satisfaction with the bedding.
Despite a few outliers noting issues with specific mattresses or pillow comfort, the general consensus is that NH Prague City excels in providing a good night's sleep. The hotel rooms feature large, comfortable beds that cater to a variety of sleeping preferences, making it a reliable choice for a restful stay.
Cleanliness
The bathrooms have also been singled out for their cleanliness with specific mentions of "clean bathrooms" and "clean bathroom with bathtub". The beddings are clean and rooms are described as comfortable and tidy. Housekeeping has generally received accolades for their thoroughness and efficiency.
On the downside, a few guests have reported experiences where cleaning didn't meet their expectations, noting issues such as dust and insufficient trash removal. Despite these occasional shortcomings, the overall feedback on the cleanliness at NH Prague City is highly positive.
The hotel’s staff and their dedication to maintaining a high standard of cleanliness throughout the property is also frequently praised. From guestrooms to shared facilities, the consistent efforts to keep the environment clean and welcoming have not gone unnoticed. Overall, NH Prague City appears to offer a comfortable and hygienic stay, continuously striving to maintain a clean and inviting atmosphere for its guests.
Staff
Guests also appreciate the multilingual capability of the staff with commendations for their fluency in English and German. Housekeeping and breakfast service staff were noted for their pleasant demeanor, adding to the overall positive experience.
However, there are occasional criticisms. Some guests encountered unresponsive or overwhelmed reception staff with periodic mentions of unfriendly interactions. Communication issues and a lack of hospitality training for some staff were noted, suggesting variability in service quality.
Overall, the majority of feedback underscores a positive experience with friendly, polite and helpful staff, making NH Prague City’s service one of the hotel’s strongest points.
Wi-Fi
However, a recurring issue appears to be the inconsistent performance in the rooms, particularly on the top floors, where the WiFi signal can be weak or non-existent. Several guests mentioned having to resort to phone tethering to get their work done due to the unworkable internet connection in their rooms.
While some guests enjoyed a seamless browsing experience, others noted that the WiFi was slow, erratic and prone to dropping out, which disrupted their connectivity. The hotel's WiFi service is generally functional and free, but there's room for improvement, especially in extending strong and reliable coverage throughout all areas of the hotel.
Spa
The gym, situated adjacent to the spa, is also well-equipped, although some feel it could benefit from updates. Cleanliness and modernity are hallmarks of both the gym and spa areas, contributing to a comfortable and safe environment for guests. Thai massage services receive high praise, adding a touch of luxury to the wellness offerings.
It's worth noting that there is a fee for the wellness area and some guests were surprised that certain spa facilities were not included in their stay. A few mentioned that the sauna/steam room area could feel cramped and there were occasional mentions of an unpleasant smell in the sauna.
Overall, NH Prague City's spa and wellness facilities offer a well-rounded mix of relaxation and fitness options despite some minor drawbacks related to space and accessibility.
Gym
The sauna and steam room, while slightly small, are described as clean and well-maintained. Some guests noted the availability of additional amenities such as Thai massage. Though there were minor mentions of a need for newer equipment and a slightly smaller space, the overall sentiment about the gym remains positive. Guests found it a valuable addition to their stay, contributing to the hotel's modern and well-rounded facilities.
Parking
Many reviews emphasized the convenience of having on-site parking and the security provided by the underground parking garage. Some guests appreciated the good organization of the parking spaces and the fact that a reasonable number of parking spots were consistently available. Additionally, the presence of an EV charging station was noted positively by electric car drivers.
However, a significant number of complaints were directed towards the high cost of parking with several guests describing the fees as excessive. The standard rate was frequently mentioned as being around 27 euros per night, which many felt was disproportionately high. Compared to German standards, the parking costs were especially critiqued as being steep.
The difficulty in reserving a parking space was another commonly cited issue. Guests often reported that it was not possible to book a parking space in advance and they encountered challenges in finding available spots upon arrival. The tight and small parking spaces in the underground garage also drew criticisms for being hard to maneuver around.
Furthermore, the limited number of parking spaces and the fact that some spaces were reserved for specific clients added to the frustration of some visitors. Although alternatives like free on-street parking were mentioned, these were often available only during specific hours and did not fully offset the inconvenience and cost of the hotel's own parking facilities.
In conclusion, while NH Prague City provides secure and convenient parking options, guests should be prepared for potentially high fees and limited availability. Those planning to park their cars during their stay might want to consider these factors to avoid any unwelcome surprises.
EV charging stations
Family
Families particularly enjoy the amenities catered to children, such as the free children's breakfast, playgrounds and sports courts. The hotel's funicular or cable car is repeatedly mentioned as a highlight, especially appealing to the youngest guests. In addition, the Sky Lounge and the stunning views from the elevators have also been well-received by families.
The hotel's quiet environment and family-friendly atmosphere stand out, creating an ideal spot for a family vacation. Positive reviews mention the fulfillment of specific room requests, including quiet rooms and family room upgrades, adding to the overall satisfaction of family visitors. Despite some minor issues like the occasional need for updates in room furnishings or bed setups, these seem to be effectively managed by the hotel staff.
Overall, the NH Prague City comes highly recommended for family stays, offering a great mix of comfort, convenience and engaging activities for children.
Business
Guests appreciate the efficient service, including quick check-in and check-out processes. The staff is noted for being professional and helpful, contributing to the well-maintained environment of the hotel. The venue is comfortable for business stays, providing a practical setting in the business district of Prague.
However, some guests have reported frequent internet issues and poor Wi-Fi performance during evening hours. Despite this, the overall feedback highlights NH Prague City as a good choice for business trips with its excellent conference services, wide tables for work and convenient garage facilities.
In summary, NH Prague City effectively caters to business travelers with its modern amenities and efficient service, though the Wi-Fi could be more reliable. It stands out as a reasonable option for any business-related visit to Prague.
Accessible
However, it's noteworthy that the hotel is not fully wheelchair-accessible. While some rooms are accessible, they can be tight on space and not all facilities are designed with wheelchair users in mind. For those needing more extensive accommodations, it's recommended to make enquiries beforehand to confirm specific requirements. Despite having some accessible features, improvement in overall accessibility is needed to better cater to all guests. On a positive note, the hotel is handily located near public transportation, offering short distances to nearby transit options.
Romantic
Dog Friendly
No, NH Prague City doesn't have any pool.
Yes, a spa is available at NH Prague City.
Yes, NH Prague City welcomes dogs.
Yes, parking facilities are available at NH Prague City.
Yes, NH Prague City has a gym.
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