Relax Inn
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Summary of reviewsRelax Inn offers an overall pleasant stay with several strengths, particularly appealing to those attending events at the nearby O2 Arena due to its strategic location and easy access to public transportation. The hotel provides a practical option for short stays, characterized by its decent pricing and notably friendly and accommodating staff, who are consistently highlighted as exceptional in guest reviews.
The breakfast at Relax Inn is generally appreciated for its ample range of options, with a mix of savory and sweet selections ensuring satisfaction for most guests. The breakfast area is maintained well, and the inclusion of breakfast in the room rate is seen as a beneficial perk, despite some critiques regarding variety and quality.
Guest reviews reveal that rooms at Relax Inn are mostly clean, comfortable, and equipped with basic necessities, though there are discrepancies in room size and decor, with certain areas appearing outdated and in need of renovation. Cleanliness is a positive aspect, with common areas maintained well, although some guests have noted issues such as mold and musty odors.
Family travelers find Relax Inn accommodating, with spacious rooms and family-friendly features like cribs and connecting rooms. The pool and wellness area are enjoyed for their clean and relaxing environment, though additional charges for use are noted. The hotel provides secure parking options, albeit limited and sometimes costly, which may require advance reservations.
The WiFi experience varies, with some guests experiencing flawless connectivity while others face challenges accessing a reliable signal in specific areas. Lastly, while the hotel's facilities appear to fall short of a four-star rating due to outdated elements and a lack of contemporary amenities like air conditioning, Relax Inn compensates with commendable staff service and an overall welcoming atmosphere, offering good value for a budget-friendly stay.
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The breakfast at Relax Inn is generally appreciated for its ample range of options, with a mix of savory and sweet selections ensuring satisfaction for most guests. The breakfast area is maintained well, and the inclusion of breakfast in the room rate is seen as a beneficial perk, despite some critiques regarding variety and quality.
Guest reviews reveal that rooms at Relax Inn are mostly clean, comfortable, and equipped with basic necessities, though there are discrepancies in room size and decor, with certain areas appearing outdated and in need of renovation. Cleanliness is a positive aspect, with common areas maintained well, although some guests have noted issues such as mold and musty odors.
Family travelers find Relax Inn accommodating, with spacious rooms and family-friendly features like cribs and connecting rooms. The pool and wellness area are enjoyed for their clean and relaxing environment, though additional charges for use are noted. The hotel provides secure parking options, albeit limited and sometimes costly, which may require advance reservations.
The WiFi experience varies, with some guests experiencing flawless connectivity while others face challenges accessing a reliable signal in specific areas. Lastly, while the hotel's facilities appear to fall short of a four-star rating due to outdated elements and a lack of contemporary amenities like air conditioning, Relax Inn compensates with commendable staff service and an overall welcoming atmosphere, offering good value for a budget-friendly stay.
Hotel with Indoor Pool
Relax Inn features an indoor pool, Jacuzzi, and sauna, integrated within its rehabilitation center. However, access to the pool and sauna is available for an additional surcharge.
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
4-Star Hotel
Guest Reviews
Relax Inn is strategically positioned for those attending events at the O2 Arena, making it a convenient choice for concert-goers and event attendees. The hotel's proximity to public transportation, including bus and metro connections, ensures easy access to Prague's city center, approximately 20 minutes away, despite its slightly outskirts location. While the vicinity offers easy connections for tourists, some guests pointed out that the area lacks the charm of Prague's more central and picturesque neighborhoods. The location features a balance of accessibility and minor drawbacks, such as noise from nearby train tracks or major roads. Parking at the hotel presents challenges due to limited space and its convoluted layout. Overall, Relax Inn offers a practical spot for short stays during events, with its decent pricing and friendly staff enhancing the experience.
Relax Inn presents a rather mixed experience when it comes to breakfast offerings, with opinions varying widely among guests. On the positive side, many find the breakfast commendable, highlighting its sufficiency and the range of both savory and sweet options available. Several reviews describe the breakfast as excellent, plentiful, and satisfactory, with reports of a rich and varied buffet including multiple types of sausages, cheeses, vegetables, and fruits, ensuring that no guest goes hungry. Frequent replenishing of items and a clean breakfast area are additional positives noted by guests.
Despite these favorable impressions, numerous reviews also point out shortcomings. Some guests find the breakfast to be monotonous and lacking in variety, with complaints about the selection not changing over a few days. Criticisms extend to the quality and freshness of the offerings and the absence of expected basics, such as scrambled eggs. The coffee and juices, in particular, have attracted some negative attention, described as not satisfactory in certain instances.
Overall, while Relax Inn's breakfast generally pleases a good portion of its guests with its extensive selection and hearty offerings, others feel it falls short in variety and quality for a hotel of its class. Friendly staff and the inclusion of breakfast in the room rate often offset these shortcomings for many visitors.
Nestled in an appealing location, Relax Inn offers a stay that can best be described as a mix of pros and cons. On the positive side, many guests found the rooms to be clean, comfortable, and spacious, with some providing adequate equipment such as kettles and fridges. The beds generally received praise for their comfort, ensuring a restful sleep. Guests appreciated the hospitality of the accommodating staff, adding to the overall experience.
However, there are notable areas for improvement. The rooms vary greatly in size, with some being too small and cramped, especially the bathrooms. Additionally, many rooms would benefit from renovation as they feature old furnishings, outdated equipment, and signs of wear and tear. Air conditioning is notably absent, which could make some rooms uncomfortably warm. Some guests also noticed unpleasant odors, including chemical and smoky smells, as well as issues with cleanliness in certain areas.
The hotel may not entirely meet the expectations of a four-star rating, but for a short, budget-friendly stay, Relax Inn provides the essentials in a clean and functional package. While the decor might be reminiscent of the past, the hospitality and room comfort stand out as redeeming qualities.
Relax Inn offers a mixed experience when it comes to their beds, drawing a diverse range of opinions from guests. Many reviews praise the beds for being comfortable, with some guests describing them as the best mattresses they've slept on in hotels. Separate beds were noted to be comfortable, and cozy beds paired with a balcony offered a pleasant experience despite some shortcomings.
However, there were numerous remarks about issues that could potentially impact a guest’s stay. A common concern was the hardness of the mattresses, with several guests describing them as extremely hard or firm, likening them to stones, or even claiming they were in need of replacement. The worn-out condition of the mattresses is pointed out frequently, with some sagging and others being sunken. The auxiliary bed received particular criticism, deemed a disaster for its poor condition.
Additional comments highlighted the discomfort from creaky beds and noise due to thin walls. Guests mentioned pillows lacking filling, and bedding described as old and clumpy, resembling less appealing institutional settings. While cleanliness was generally acceptable, some linens were perceived to have an unusual smell.
Despite these varied experiences, the attentive and pleasant staff at Relax Inn seems to redeem many visits, making stays enjoyable even amidst some of the bedding issues noted by guests.
Relax Inn presents a mixed picture when it comes to cleanliness according to guest reviews. Many guests have reported positive experiences, noting that the hotel overall maintains good cleanliness throughout its premises. The rooms are generally described as clean and comfortable, with the bedding and shared spaces often up to standard. The reception area and hallways are tidy and pleasant, and the dining area is particularly praised for being spotless. Several guests have also highlighted the attentive staff as a positive aspect, contributing to a nice and welcoming atmosphere.
However, this rosy picture is marred by some recurring issues. Guests have reported concerns such as mold in bathrooms, dirty or stained walls, and musty odors in some rooms. Challenges such as ants, dust accumulation, and remnants from previous guests suggest areas for improvement. Some rooms appear in need of renovation, with complaints about outdated decor, peeling wallpaper, and damaged amenities.
Despite these issues, the hotel's staff receives commendation for being friendly and helpful, with guests acknowledging good service and satisfactory breakfast options. Overall, while Relax Inn seems to maintain cleanliness at a fairly good level in many areas, it does face challenges requiring attention to ensure a consistently pleasant experience for its visitors.
The reviews for Relax Inn consistently highlight the exceptional quality of the staff. Guests frequently describe the staff as very good, friendly, and helpful, emphasizing their willingness to assist with any concerns. Receptionists are particularly praised for their professionalism and warmth, with mentions of their accommodating nature during check-in and their readiness to provide detailed information. The breakfast service is specifically noted for its warmth and helpfulness.
The reception staff is frequently commended for being both friendly and bilingual, enhancing the guest experience by effectively addressing any communication needs. Many reviews mention the overall pleasant and attentive demeanor of all hotel staff, consistently working to create a welcoming atmosphere. The managerial staff also receives acclaim for their friendly and accommodating approach, which seems to set a high standard of service across the board.
While there are occasional mentions of service being inexperienced or challenges with language barriers, the overall impression is overwhelmingly positive. Guests often find the staff to be the highlight of their stay, contributing significantly to a welcoming and enjoyable hotel experience.
At Relax Inn, guest reviews regarding the WiFi experience are mixed. Some travelers enjoyed a seamless WiFi connection, with flawless service throughout the hotel, allowing for effortless internet use during their stay. Others noted that while the rooms offered free WiFi, the signal sometimes did not extend well into the bathroom or was less reliable in certain areas, such as the apartment or during evening hours. The WiFi quality varied, with some guests experiencing poor signals or non-functional internet, impacting their overall experience. In addition to WiFi, guests could appreciate the convenience of booking taxis at significantly reduced rates compared to commercial taxis, enhancing the value of their stay despite the WiFi concerns.
At Relax Inn, the spa facilities receive a mix of praise and criticism from guests. The pool stands out as a highlight, consistently described as clean, comfortable, and superb. Guests appreciate the option to book the pool for exclusive use, offering a private and serene experience. In contrast, the sauna and wellness area's pricing draws negative attention for being disproportionately expensive and not included in the room price as some guests expected. The massage offerings have been noted as fantastic, contributing positively to the spa experience. While the wellness area looks inviting, the additional charges and small size of the facilities may not align with everyone's expectations. Overall, while the spa offers enticing features, the costs and transparency around pricing might require a closer look before booking.
The Relax Inn offers a pool experience that's a mix of positives and notable costs. Visitors generally praise the pool as being clean, beautiful, and a great way to unwind, with some describing it as perfect, amazing, or nice. The facility offers added exclusivity by allowing guests to book the pool for private use, which many appreciate. Despite its appeal, the pool comes with an additional, and some say steep, fee of €30 per hour for an adult and two children, or 300 CZK per person. This has led to concerns about unnecessary pricing, with some guests feeling it should be included in the room rate. Additionally, while some reviews mention the pool could be warmer, the overall sentiment reflects a satisfying, albeit expensive, option for relaxation. Located conveniently near the O2 Arena, it offers a nice environment, supported by attentive reception staff. However, those planning to enjoy this amenity should prepare for the extra costs and need for reservations.
Relax Inn offers a mixed experience when it comes to parking. Guests appreciate the availability of secure parking options such as an internal lot and a garage, with some visitors finding convenient spaces upon request despite the limited supply. The private parking in the courtyard is a notable perk, providing a safe spot away from the bustle of nearby streets. However, the tight and small capacity, accommodating only four to eight vehicles, means parking is often at a premium, requiring reservation in advance. Additional parking options exist on premises, but at an extra cost, which can add to overall expenses.
The hotel's parking is enclosed and monitored, enhancing security for those fortunate enough to snag a spot. For vehicles with low ground clearance, access can be challenging due to steep or narrow entries. Despite these limitations, staff have been lauded for their efforts in helping guests find suitable parking solutions, contributing positively to the overall experience. When penalized by a lack of availability, guests are sometimes directed to expensive public parking facilities in the vicinity, detracting from the convenience. Addressing this parking predicament could significantly improve visitor satisfaction at Relax Inn.
Relax Inn offers a welcoming environment for families, providing two-room options behind separate locked doors that afford privacy and comfort. The hotel is perfect for family trips, blending an ideal price-service ratio with amenities suited for children. Its wellness area is a notable feature where both couples and families with children can unwind. Families of four find the accommodations spacious, with connecting rooms via a small corridor maximizing comfort and convenience. The attentive staff, like the waitress who engaged children during meals, further enhances the family-friendly atmosphere. While a mother traveling alone noted some concerns, overall, Relax Inn appears well-suited for groups, offering cribs and accessible balconies for relaxing moments. Situated in a prime location, it serves as an excellent base for exploring the city, contributing to its reputation as more suitable for families than solo travelers.
The Relax Inn has consistently been reviewed as falling short of its advertised four-star rating. Guests express disappointment, suggesting the hotel should more appropriately be classified in the three-star category. Many reviews cite outdated facilities and a lack of modern amenities, such as air conditioning, which contributes to an uncomfortable stay, particularly during warm weather. The hotel appears to be in need of renovation, with reminders of 1970s socialist charm and a perceived neglect evident throughout the building.
Breakfast offerings have been noted as sparse, lacking staples like orange juice and scrambled eggs, which do not meet the standards typically expected from a four-star establishment. Guests also mention limited parking facilities, with only four spaces available, adding to the overall inconvenience. In terms of value for money, many reviewers feel the pricing does not align with the quality of service and accommodations provided. Overall, while the price may be seen as reasonable under a lower star rating, the current expectations based on a four-star classification lead to disappointment.
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Location
Breakfast
Despite these favorable impressions, numerous reviews also point out shortcomings. Some guests find the breakfast to be monotonous and lacking in variety, with complaints about the selection not changing over a few days. Criticisms extend to the quality and freshness of the offerings and the absence of expected basics, such as scrambled eggs. The coffee and juices, in particular, have attracted some negative attention, described as not satisfactory in certain instances.
Overall, while Relax Inn's breakfast generally pleases a good portion of its guests with its extensive selection and hearty offerings, others feel it falls short in variety and quality for a hotel of its class. Friendly staff and the inclusion of breakfast in the room rate often offset these shortcomings for many visitors.
Rooms
However, there are notable areas for improvement. The rooms vary greatly in size, with some being too small and cramped, especially the bathrooms. Additionally, many rooms would benefit from renovation as they feature old furnishings, outdated equipment, and signs of wear and tear. Air conditioning is notably absent, which could make some rooms uncomfortably warm. Some guests also noticed unpleasant odors, including chemical and smoky smells, as well as issues with cleanliness in certain areas.
The hotel may not entirely meet the expectations of a four-star rating, but for a short, budget-friendly stay, Relax Inn provides the essentials in a clean and functional package. While the decor might be reminiscent of the past, the hospitality and room comfort stand out as redeeming qualities.
Beds
However, there were numerous remarks about issues that could potentially impact a guest’s stay. A common concern was the hardness of the mattresses, with several guests describing them as extremely hard or firm, likening them to stones, or even claiming they were in need of replacement. The worn-out condition of the mattresses is pointed out frequently, with some sagging and others being sunken. The auxiliary bed received particular criticism, deemed a disaster for its poor condition.
Additional comments highlighted the discomfort from creaky beds and noise due to thin walls. Guests mentioned pillows lacking filling, and bedding described as old and clumpy, resembling less appealing institutional settings. While cleanliness was generally acceptable, some linens were perceived to have an unusual smell.
Despite these varied experiences, the attentive and pleasant staff at Relax Inn seems to redeem many visits, making stays enjoyable even amidst some of the bedding issues noted by guests.
Cleanliness
However, this rosy picture is marred by some recurring issues. Guests have reported concerns such as mold in bathrooms, dirty or stained walls, and musty odors in some rooms. Challenges such as ants, dust accumulation, and remnants from previous guests suggest areas for improvement. Some rooms appear in need of renovation, with complaints about outdated decor, peeling wallpaper, and damaged amenities.
Despite these issues, the hotel's staff receives commendation for being friendly and helpful, with guests acknowledging good service and satisfactory breakfast options. Overall, while Relax Inn seems to maintain cleanliness at a fairly good level in many areas, it does face challenges requiring attention to ensure a consistently pleasant experience for its visitors.
Staff
The reception staff is frequently commended for being both friendly and bilingual, enhancing the guest experience by effectively addressing any communication needs. Many reviews mention the overall pleasant and attentive demeanor of all hotel staff, consistently working to create a welcoming atmosphere. The managerial staff also receives acclaim for their friendly and accommodating approach, which seems to set a high standard of service across the board.
While there are occasional mentions of service being inexperienced or challenges with language barriers, the overall impression is overwhelmingly positive. Guests often find the staff to be the highlight of their stay, contributing significantly to a welcoming and enjoyable hotel experience.
Wi-Fi
Spa
Pool
Parking
The hotel's parking is enclosed and monitored, enhancing security for those fortunate enough to snag a spot. For vehicles with low ground clearance, access can be challenging due to steep or narrow entries. Despite these limitations, staff have been lauded for their efforts in helping guests find suitable parking solutions, contributing positively to the overall experience. When penalized by a lack of availability, guests are sometimes directed to expensive public parking facilities in the vicinity, detracting from the convenience. Addressing this parking predicament could significantly improve visitor satisfaction at Relax Inn.
Family
4 Star
Breakfast offerings have been noted as sparse, lacking staples like orange juice and scrambled eggs, which do not meet the standards typically expected from a four-star establishment. Guests also mention limited parking facilities, with only four spaces available, adding to the overall inconvenience. In terms of value for money, many reviewers feel the pricing does not align with the quality of service and accommodations provided. Overall, while the price may be seen as reasonable under a lower star rating, the current expectations based on a four-star classification lead to disappointment.
Yes, Relax Inn has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Relax Inn.
No, Relax Inn doesn't allow dogs.
Yes, parking facilities are available at Relax Inn.
No, Relax Inn doesn't have a gym.
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